Oral Answers to Questions

Helen Hayes Excerpts

Monday 19th November 2018 Commons Chamber

[Guy Opperman]

My understanding is that 46 out of 59 offices in Wales have now rolled out the full UC service. The hon Lady will be aware that household incomes have never been higher and that 1 million fewer people are living in absolute poverty compared with in 2010, including 300,000 children.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

9. What steps her Department is taking to identify people on legacy benefits with high support needs who will be required to transfer to universal credit managed migration.

[Stuart C. McDonald (Cumbernauld, Kilsyth and Kirkintilloch East) (SNP)]

11. What assessment she has made of the effect of universal credit managed migration on vulnerable claimant groups.

[The Parliamentary Under-Secretary of State for Work and Pensions (Justin Tomlinson)]

We welcomed the recent report by the Social Security Advisory Committee and have accepted nearly all its recommendations. We are determined that all claimants are supported through this process, particularly the most vulnerable, and we will be working collaboratively with our stakeholders to ensure that those in need of additional support receive the assistance they require.

[Helen Hayes]

None of the changes to universal credit managed migration that were announced in the Budget will help people whose debilitating mental illness means that they are too anxious and unwell to open their post and are deeply fearful of any new assessment process. I welcome the new Secretary of State to her post, but what will she do to ensure that no one is left without income during the managed migration process, and will she commit to halt the roll-out until such a guarantee can be given?

[Justin Tomlinson]

I know that the new Secretary of State is very passionate about focusing on this particular area. There will be four to six months of comprehensive preparation for those looking to migrate. There will be personalised communication and information on the support available, and our highly trained and experienced staff will identify vulnerable claimants, such as those with mental health conditions, so that we can instead offer home visits or telephone calls, or even delay or stop the migration process if that is appropriate for the individual claimant.