Outsourcing: Government Departments Debate

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Department: Cabinet Office

Outsourcing: Government Departments

Graham Leadbitter Excerpts
Wednesday 29th January 2025

(1 week, 2 days ago)

Westminster Hall
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Graham Leadbitter Portrait Graham Leadbitter (Moray West, Nairn and Strathspey) (SNP)
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It is a pleasure to serve under your chairship, Sir Jeremy. I congratulate the hon. Member for Middlesbrough and Thornaby East (Andy McDonald) on securing this debate.

I want to take the debate in a slightly different direction, as there has not been much mention of national security so far. I am a Member for a constituency that has a large Ministry of Defence footprint, particularly in the RAF. Outsourcing of catering and mess facility management over many years has had a significant and detrimental impact on the cohesion of our fighting forces, not just on bases in my constituency, but in every base where outsourcing has occurred.

The reason is because we have a two-tier workforce. We have people who have been TUPE-ed across from the civil service, who started their career as MOD civil servants. They are now working alongside people who are on considerably lower pay for doing the same job. That creates division in the workplace. People who are getting paid less, and are valued less, then do not value their employer. This is understandable: why should anyone value an employer that does not particularly value them? We end up in a situation where there is less attention paid and standards fall.

There are situations where a contract is ending—with maybe six months left to run—and, for the sake of argument, let us say that the staffing complement for the team should be about 25 but it is now down to 15. Does the employer have any intention whatsoever of bridging that gap with another 10 people, when it is struggling to make a profit in the last six months of a contract? Absolutely not. It will be sucked up by the 15 people doing the job of 25. That is a totally unacceptable way to work.

If we parliamentarians and the civil service believe that the people who work directly for them are worth a living wage, they should believe that for every single person that is doing a job that facilitates what that organisation does. It is a simple act of fairness. In the military, they talk about the esprit de corps or a single-force approach; if there is that separation, then that is not there. If people are not getting the quality of food or accommodation they want, they will not stay. We can spend a fortune training them, and they can be very good at what they do, but they will not stay in because the facilities are not good enough for them. If we want a coherent military, people who are dedicated to it and good national security, we must treat all the workers, whether they are service personnel, civilians or contractors —and I would rather they were not contractors—with the same degree of respect and with the same degree of rights.

The other problem that I want to highlight is that people who have been TUPE-ed across when contracts have been put out may, broadly speaking, retain their pay and conditions, but what they do not tend to retain is their pension. That is an absolute travesty because it is completely mortgaging their retirement life and their right to a decent retirement. Many of them, particularly in more rural areas where our services are being provided, may not have other opportunities to move into another role within the same organisation to avoid being contracted out.

I want to pick up on a point that was made about radical socialism. There is nothing radical about paying a fair wage for a fair day’s work. It is just a matter of human decency. I will leave it at that.

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Graham Leadbitter Portrait Graham Leadbitter
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Will the hon. Gentleman give way?

Mike Wood Portrait Mike Wood
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I really need to make progress so that the Minister can respond.

It is particularly troubling that Labour has refused to clarify exactly how the new procurement rules will work in practice. The NPPS, which is meant to lay out the Government’s plans, has yet to be published, leaving businesses uncertain about the future landscape of public contracts. The previous version was published nearly six months before the Procurement Act was due to commence. It is now less than four weeks before the date the Minister indicated that the Act will commence. There is no sign of what the new rules will be, and yet businesses will be expected to adapt.

Furthermore, it is essential to recognise that the regulatory burden placed on firms seeking Government contracts will have a chilling effect on investment, innovation and the growth that I understand the Chancellor is speaking of this morning. If businesses perceive that public procurement is more about politics than performance, they will simply withdraw from bidding for contracts. That will leave fewer providers and make us more reliant on a small number of mega-contractors, reducing competitive pressure to drive efficiencies. That would be disastrous for taxpayers, who deserve the best services at the lowest cost.

The previous Government recognised the need for reform and took decisive action to improve procurement. This Government, on the other hand, are undoing that work by creating a system in which trade unions hold the keys to public contracts and require businesses to comply with unnecessary and costly obligations that do nothing to improve service delivery.

Public procurement should be about securing the best services at the best price for the taxpayer, not about enforcing an ideological agenda. Labour’s approach will lead to inefficiency and waste, and will reduce competition —all at the expense of businesses and the public, who rely on well-managed services. If the Government continue down this path, they risk severely damaging the UK’s ability to run a fair and efficient public procurement system.

I have a number of questions that I hope the Minister will address. When will the Government next update their model services contract guidance and the outsourcing playbook? Are Departments still on track to save £550 million this financial year, as the Government promised they would in November? What steps are the Government taking to ensure that microbusinesses and SMEs are not excluded from bidding for, or engaging with, public sector outsourcing opportunities? What contact has the Minister had with the Business Services Association regarding any updates to the Government’s outsourcing policies? What discussions have she and her colleagues had with colleagues at the Crown Commercial Service regarding the operation of the RM6277 framework? Finally, do the Government still expect the Procurement Act to commence on 24 February? If they do, does the Minister think the very short time that businesses have to adapt between the publication of the policy statement and the commencement of the Act is acceptable?

Outsourcing and public procurement are a real test for this Government. Will they fall back on the ideology of the past or represent the interests of the public going forward? Are they working in the interests of those who use and pay for services, or in the interests of union paymasters?