Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
The Parliamentary Secretary, Cabinet Office (Georgia Gould)
This is my first time responding to a Westminster Hall debate, and it is an honour to serve under your chairmanship, Sir Jeremy. I join many Members in expressing my thanks to my hon. Friend the Member for Middlesbrough and Thornaby East (Andy McDonald) for his contribution, and I echo the comments that have been made about his constructive and thoughtful work on this issue.
Many Members had only a short time to set out their views. My hon. Friend the Member for Normanton and Hemsworth (Jon Trickett) said that four minutes was not quite enough, given his 29 years’ experience. That far surpasses my few months, so I would welcome the opportunity to have further discussions with any colleagues across the House. Critical issues were raised about a whole range of public services, and I would welcome the opportunity to sit down with Members ahead of putting forward the new national procurement policy statement.
I join many Members in paying tribute to the work of outsourced staff—the security guards, cleaners and catering teams—who play a vital role in supporting Government and who allow all of us to do our jobs. They serve the public and the public sector, and are, in the case of the security teams, the front door to Government. Whether staff are directly employed or contracted, they are engaging in vital public services, and these should be decent jobs with progression routes, as we have heard.
My hon. Friend the Member for Middlesbrough and Thornaby East is right to raise the topic of outsourcing. As the Government set out in our plan to make work pay, we need to learn the lessons from the collapse of Carillion and more effectively manage markets to ensure the right mix of provision. That means ending the previous Administration’s dogmatic drive to privatise our public services.
I was interested to hear the comments about ideology, having watched for the last 14 years as an ideologically driven approach led to waste, poor value for money and, in some cases, poor public services—for example, the hon. Member for Kingswinford and South Staffordshire (Mike Wood) referenced the failed outsourcing of probation services. We must ensure that all contracts are transparent and accountable and provide value for money for the British taxpayer.
I was surprised to hear the comments about progress. Like the right hon. Member for Hayes and Harlington (John McDonnell), I have a background in local government—I think we both have a background at Camden council. While I was in local government, I saw billions wasted on PPE, and I saw the waste of the test and trace contract, when those of us in local government knew that public health officials and housing staff were ready to go out and do that work. Yet, so much money went to private providers, and I saw the ballooning cost of consultants.
The hon. Member for Carshalton and Wallington (Bobby Dean) referenced children’s homes. The new Government have had to step in to end the exploitative practice of some private sector organisations making excessive profits from services for vulnerable children. Under the previous Government, we saw a significant increase in privately run children’s homes, with a Competition and Markets Authority report suggesting that the 15 largest children’s home providers make an average 23% profit per year. Is that value for money? This Government have shone a light on those profits, set a new cap and given Ofsted new powers to investigate and impose fines for exploitative practices.
As the leader of a council, I saw how insourced public services, when managed carefully over time, with robust assessment of benefits and outcomes, can deliver savings for taxpayers and better public services. During covid, I saw how our in-house repairs service immediately moved to delivering food, often volunteering to work long hours to support residents. I saw the pride and commitment that came from working for the council, and the greater flexibility and innovation that that could bring. I agree with the hon. Member for Carshalton and Wallington that there is huge innovation in the public sector.
As we saw under the previous Government, outsourced services can too often deliver a race to the bottom on quality and standards, and a self-defeating approach that harms taxpayers and value for money. This Government are determined to deliver good public services and better value for money. That includes making decisions about how to deliver services to avoid the waste we saw under the previous Government. We have already begun to deliver reform of the frameworks for outsourcing, with provisions in the Employment Rights Bill to strengthen and reinstate the two-tier code introduced under the last Labour Government. The new Procurement Act will come into effect next month, creating a simpler and more flexible procurement system underpinned by a new mission-focused national procurement policy statement.
I did not recognise the comments made about that work. I have engaged deeply with SMEs, businesses, the voluntary sector, social enterprise, contracting authorities, trade unions and a wide range of stakeholders to ensure that the NPPS delivers our missions for the country, with growth at the heart of what we want to achieve. The statement will set out the Government’s policy priorities, and contracting authorities will have to have regard to it when carrying out procurements. That will be the first step to ending the last Government’s ideological fixation with outsourcing. I am pleased to say that the statement is almost complete, as we continue to have those conversations, and I look forward to laying it before both Houses shortly.
I want to respond directly to the points made about outsourcing. I agree with the position of Christina McAnea and Unison, which was highlighted by my hon. Friend the Member for Middlesbrough and Thornaby East, that a public interest test should be in place before services are outsourced, to ensure value for money and the best outcomes. The NPPS will set out how we plan to make it easier for public authorities to test the best possible model to provide value for money and outcomes for the taxpayer, and end the ideological presumption on outsourcing.
Through these measures, the Government will achieve greater value for money for the people and businesses of this country, moving away from relying on a few large suppliers and being more open to investment across the country in the areas that need it most. Key to that is supporting SMEs. I hear so often from SMEs that they find engaging with Government procurement complex and burdensome. Part of the work we want to do involves diversifying the providers that come forward, whether that is SMEs, social enterprises or voluntary sector organisations.
We have also begun to assess the areas of Government that could be done more effectively in house, and where there may be compelling reasons for Government to develop their own capabilities and capacity to deliver good value for money and better public services. Again, I welcome a wider discussion of that. That work will recognise the practical hurdles to building Government capacity, particularly in a constrained fiscal environment, and when many public services are under huge strain. Having brought a number of services in house in local government, I know that it can be very powerful and save money, but it also takes time, planning and investment. The lead-in times on procurement are significant, and there is no quick fix. However, active work is happening on those critical issues.
We are clear that we will end the last Government’s tunnel vision on large-scale outsourcing and consider the best way to achieve our missions and the best outcomes for citizens. As I have set out, we want to see more diversity, including social enterprises, co-ops, mutuals, voluntary sector organisations and SMEs. We will use the measures in the Procurement Act to open up procurement to that more diverse supply base. Hon. Members spoke of ensuring that we have the right capacity to manage contracts, as well as transparency throughout the process, and that will be at the core of the work we are leading.
We are clear that public sector procurement is an important engine of growth for the economy and that there are purpose-driven businesses providing good-quality jobs. However, as we have heard from some surveys, there is poor practice across the economy. That is why we have introduced the Employment Rights Bill to increase standards and ensure there are decent jobs, not just as part of Government contracts, but across the economy. I do not have a huge amount of time, and I will not go through all the measures, but they address some of the questions put to me today. The provisions in the Employment Rights Bill will empower Ministers to reinstate and strengthen the two-tier code through regulations and a statutory code of practice, which is critical.
I end by thanking my hon. Friend the Member for Middlesbrough and Thornaby East for bringing forward this issue. As we work on the new NPPS, his insights and those of all those here are very welcome, and I am open to ideas from every part of the House. Close to £400 billion is spent on public procurement, which is a huge amount, and we need to ensure that it provides growth and opportunity across the country. We should use procurement to ensure that there are good jobs for our citizens in every community. Whenever we decide to spend taxpayers’ money, it is right that we make an assessment of what will deliver the best outcomes for citizens and value for money. Unlike the last Government, we will never put ideology before people.
Sir Jeremy Wright (in the Chair)
I thank the Minister for her debut performance in Westminster Hall.
Question put and agreed to.
Resolved,
That this House has considered outsourcing by Government departments.