Armed Forces Commissioner Bill (First sitting)

Debate between Graeme Downie and Helen Maguire

Committee stage
Tuesday 10th December 2024 Public Bill Committees

[Graeme Downie]

Q As I mentioned the ombudsman, can I ask how you think the Bill will work with the existing veterans commissioners, especially in Scotland, and how can we make sure this is applied equally across different parts of the United Kingdom?

Ted Arnold: To build on the RBL’s point in its briefing, it is vital that the commissioner is seen as independent. There is certainly a lot they can draw on from the experience of those independent veterans commissioners throughout Scotland, Wales and Northern Ireland—and, it is hoped, soon in England too. They bring valuable knowledge and insight and act as a voice for veterans in the entire armed forces community throughout the UK.

We would certainly encourage that co-ordination between the two agencies, particularly around data and evidence sharing—not just with the veterans commissioners, but other agencies such as the Office for Veterans’ Affairs, the defence transition services and organisations in the charitable sector. It is important that the work of commissioners is communicated and integrated as clearly as possible with other veterans agencies. That builds on the ombudsman’s point that those key relationships should be built and the right thematic reviews carried out.

[Helen Maguire (Epsom and Ewell) (LD)]

Q We briefly touched on family. It would be really interesting for the Committee to understand what you class as family, given that nowadays families come in all different shapes and sizes. Could you help us understand what your thoughts are on that?

Angela Kitching: Obviously, there are family members—and, from our point of view as a charity, we have a definition of beneficiary that would mean that there was a degree of dependency between the family member and the person who had served, or the serving person, or somebody who is bereaved of somebody who was in service.

In the real world, though, there is often a much wider group of people who feel most relevant to the person who was serving. That could well be the household that they came into service from; it could be the family that they left behind when they came from another country to serve on our behalf; it could be their grown-up children; or it could be the group of people who immediately surround them and offer them support.

The issue is about trying to make sure that, as you are peeling back the layers of the onion, it is the people who are closest to the person who are serving, but not just their immediate household. If you think about the person who they live with, it might be much more relevant to also think about their parents. At the moment, a large number of non-ranking people in service are typically passing through service between the ages of 18 and 30, so they often do not have other immediate spousal relationships. It is their parents or grandparents, whose household they have come out of, who are closest to them.

--- Later in debate ---

[Helen Maguire]

Q General, from your past experience with the ombudsman service, what would be your biggest ask of the commissioner in their new role?

Lt General Sir Nicholas Pope: If the commissioner is going to be shining a light on the current welfare conditions of the armed forces community, in a way that enables Parliament to have the evidence for a sensible discussion about the way in which the Ministry conducts its business and makes its choices—about resource allocation, policy formulation and service delivery—then, to have proper teeth, I would want to see, within three, four or five years, some tangible changes in either resource allocations or the metrics that are coming back through the commissioner to Parliament. Unless we see that, there will be no real impact or effect out of creating the post. To get real teeth, we have to have the feedback loop that Andrew talked about, in a way that matters.

[Graeme Downie]

Q First, I thank SSAFA for the work it does in Fife. The work it has done, when I was a councillor and on an ongoing basis, has been incredible.

To pick up on something you mentioned earlier, SSAFA has been around for a very long time, so what do you see as some of the thematic issues that have existed with forces personnel over the years? Where do you think the commissioner should be looking first? Are there two or three things from those thematic areas that they could look at?

Lt General Sir Andrew Gregory: I will come to your question. There is an interesting discussion going on. The Minister for Veterans and People, Al Carns, has commissioned Operation Valour, which is great—both Nick and I have engaged with that—to look at how better we can support veterans. I do worry that we have bits looking at veterans and bits looking at servicepeople and their families, working slightly in isolation. I come back to the point about the continuum: for veterans, setting the conditions in service for success outside is absolutely critical.

In terms of themes and areas that the commissioner might wish to focus on, there are some obvious ones, such as the issue of service accommodation. In defence, during my time, we started off with something called the future accommodation model, which then became the new accommodation model. What is the current term?

Lt General Sir Nicholas Pope: Accommodation offer.

Lt General Sir Andrew Gregory: Trying to get something that meets the aspirations of modern servicemen and women and their families has proven quite difficult. So I think that will be an area.

I am very proud of my service. People say, “What would have made you leave early?” I would answer, “Had the services ever compromised on their values and standards.” But I do think there are some cultural areas of shame in the armed forces, and how better we can tackle some of those issues would be another area that the commissioner would certainly wish to look at relatively early in their tenure.

Lt General Sir Nicholas Pope: I will go back to Haythornthwaite to answer the question. One of the pieces of evidence that we put in the report was about how over time the role of the family has changed, and how family conditions drive individual aspects. I was struck when I took Rick down to visit some of the Blades in Poole. We had a table like this one, with 25 members of the Special Boat Service sitting around it, and the question I posed to them was, “Who is going to be here in five years?” Not one hand went up, so I said, “That’s shocking. Why?” The reasons were family-based: time away from Christmases, accommodation standards and the inability to get spousal employment. The issues that matter are focused on spouses. If we have a commissioner who focuses on one area to make a difference, that should be spousal employment.

I remember, about 10 years ago, taking the decision to bring the Army out of Germany, and selling it to the then Secretary of State, Phil Hammond, as a savings measure, because it was a lot cheaper to have the UK Army based in the UK—for the first time in 300 years. The reason we took the decision as an army was predominantly around the lack of spousal employment opportunities in Germany, to be brutally frank. Yes, there was a change in the geostrategic landscape, but we could not get enough young men—particularly men—to want to serve in Germany because it was going to impact on dual-income families. Spousal employment and opportunities and looking at family conditions would be an area I hope we could unpack in a big way.

Armed Forces Commissioner Bill (Second sitting)

Debate between Graeme Downie and Helen Maguire

Committee stage
Tuesday 10th December 2024 Public Bill Committees

[Graeme Downie (Dunfermline and Dollar) (Lab)]

Q You mentioned the issues you sometimes have with this highly mobile population. Do you see the commissioner helping or playing a role in some of those issues? In Scotland, we have recently seen how the moving of forces personnel has caused issues with healthcare and education. Is that something where you could imagine the commissioner playing a role?

Abby Dryden: I would hope so. The arrangements in the devolved nations, particularly in my experience of healthcare, are different, and it is about being conversant and fully aware of how it works in Scotland, Wales and Northern Ireland. There is a call for a nuanced and different understanding that supports some of the issues that present when personnel move to another devolved nation or another area of the United Kingdom.

[Helen Maguire (Epsom and Ewell) (LD)]

Q I want to understand how you view the overall welfare services offered by the military? How do you see the commissioner working to improve areas where you might feel that improvement is required?

Abby Dryden: I can only speak about my organisation’s experience of working with the pre-existing welfare structures. The vast majority of the time those structures work very well, and they work well because of the people who are involved; they care about personnel. In my experience, I have only ever encountered a positive approach from military processes, structures and the chain of command side of things in terms of addressing the issues that we present to them. They are very much interested in the quality of life that personnel enjoy.

In terms of how I see the commissioner supporting that, how it could be different and where there might be gaps, there is always room for improvement. For example, younger people joining the military may have a different expectation of what that structure should represent to them, how they should be able to access services and the proximity that that institution has to their quality of life and the quality of their family’s life. I would say that the commissioner should focus on the changing expectation of new recruits and young people. That might be a positive addition.