Consumer Rights Bill

Gordon Marsden Excerpts

Tuesday 13th May 2014 Commons Chamber

[Stella Creasy]

There are already criminal elements to what we are talking about. What we are talking about in this legislation is the information provided to a consumer—this is, after all, a consumer rights Bill—that could help address the problems caused by ticket touting, and it reflects the work being done by the all-party group. [Interruption.] Well, this is a separate issue about what we can do for consumers, and with that in mind I want to move on to new clause 22 because, as I have said, there is a lucky dip element to the amendments before us and it is about letting fees.

I pay tribute to the work done in this area by my colleague my hon. Friend the Member for Wolverhampton North East. I see first hand in my constituency the problems caused by increasingly difficult access to housing and affordable housing, particularly within the private rented sector. We know that 9 million people in England are living in rented homes and they are paying on average over £1,000 more a year in rent than they did in 2010. That is why we have to reform the private rented sector. The costs that people are facing are unsustainable. I have families in my constituency spending between 60% and 70% of their monthly income on rent alone. They cannot make ends meet.

There is a wider debate to be had about the length of tenancies and the levels of rent, but this amendment, like the previous amendments I was speaking to, relates to consumer legislation, and in particular the specific issue of fees and whether they should be charged.

[Mr Gordon Marsden (Blackpool South) (Lab)]

The issue my hon. Friend is outlining, and that our colleague my hon. Friend the Member for Wolverhampton North East (Emma Reynolds), the current shadow Housing Minister, has raised, is very important. It is particularly an issue for us in Blackpool and many other seaside towns, where, because of degrees of internal transience, some families have to move two or three times a year. That exacerbates the whole issue of letting fees.

--- Later in debate ---

[Philip Davies]

I am not going to give way for the reasons I mentioned earlier.

If I have a ticket to the Lords test match, for example, or to the rugby world cup final, and I go into my local pub and someone says to me, “It is my lifetime ambition to go there, I would give £4,000 for a ticket,” what is wrong with my saying that I will give up my ticket and they can go instead? Everybody is happy, nobody has lost out, but Labour want to interfere with people’s aspirations. Why should that be banned? If someone does not want to pay the higher price, they should not pay it. Nobody is forced to pay the inflated prices if they do not want to.

If the secondary sale of tickets bothers event promoters so much, why do they not do something practical to stop it? Why sell all the tickets in one go, for example? Why not hold them back? Why put them all on sale so that they are sold within 43 seconds, meaning that they can be resold at inflated prices? If promoters are so bothered, why not sell tickets bit by bit, week by week, month by month so that there are still tickets available the week before the event? That would remove the secondary ticketing market, but they choose not to do it. That can only lead me to presume that the event organisers are shedding crocodile tears, as they are happy to get all the money from the tickets being snapped up.

An ICM poll showed that 83% agreed with the premise:

“Once I’ve bought a ticket it is my property and I should be able to sell it to just as I can any other private property.”

[Mr Marsden]

Will the hon. Gentleman give way?

[Philip Davies]

I am not going to give way.

This situation is very similar to the one I experienced when I was at Asda and we broke the net book agreement. Publishers had the right to set the price of books and nobody could undercut it, but Asda went to court and broke that agreement so now books can be sold at any price the retailer wants. It seems to me that Labour wants to go back to a time when publishers of books could set the price for books and ticket providers could set the price for tickets and nobody could do anything about it.

New clause 12, which guarantees that an event organiser must give somebody a refund up to 24 hours before an event, is essential if the Opposition want to get their way. If they want to ban somebody from selling on a ticket for the rugby world cup final, the only option for somebody who has bought a ticket and cannot go would be a refund. On too many occasions, event organisers will not allow refunds for events so what on earth is the customer supposed to do in such circumstances? The Opposition will not support insisting that they get a refund and they want to ban them from selling the ticket on, so somebody will be left with a ticket that they can do absolutely nothing with. How on earth can that be in the best interest of the consumer?

On the subject of the rugby world cup final, if people from New Zealand buy a lot of tickets for the final in the expectation that their team will get there only for it to be knocked out in the semi-final, we need a mechanism by which those fans can sell on their tickets to the fans of the team that will be in the final instead. It seems that the Opposition have not even thought about that prospect. The secondary market in tickets is an efficient way of getting tickets from one group of people to another so that the real fans can go. If Labour had its way, the real fans would not be able to go because they would be blocked from using any mechanism to get there.

I want to concentrate on new clause 13, which says:

“All products containing halal and kosher meat shall be labelled as such at the point of sale by retail and food outlets.”

For the purposes of the new clause, I have defined a food outlet as

“anywhere where food is served to the public.”

I have done that because I specifically wanted to include places such as schools and hospitals, as I think many parents and patients are concerned about food that they do not know the provenance or background of, and that information is important to them.