Legal Aid Reform

George Howarth Excerpts

Thursday 3rd February 2011 Commons Chamber

[Ms Abbott]

But sadly, when Governments of all colours consider legal aid, they seem to zero in on the lawyers and the money that they make, rather than the millions of people whom they help.

I repeat what Opposition Members have said about the potential of the reforms to undermine totally the law centre movement. Nobody who has seen people queuing outside their law centre for help could support any action by any Government which undermined that movement. I must add, however, that the legal aid reforms will also undermine the practice of many high street solicitors, who are often close to and help their community. A disproportionate number of them are black and minority ethnic solicitors, and I do not believe that the Government have fully considered how the reforms will undermine the structure for providing the legal advice, help and support on which communities rely.

Earlier, a Member said that one reason why people have recourse to lawyers is the inefficiency of the Department for Work and Pensions, to which I should add the inefficiencies of local councils and the immigration service and the inefficiencies and, sometimes, unfairness of education authorities. But what are we to do? We acknowledge the systemic inefficiencies in many parts of the public sector, but are we going to leave tens of thousands of people to suffer injustice and unfairness in order to save money in the short term on the legal aid budget?

I also want to address the limits of phone advice. Talking down a phone might be all well and good for people in wealthier areas, but in the inner city many people do not have English as their first language, and if English is their first language they might be inarticulate, afraid and inhibited. In 20 years as a Member, I have had to advise hundreds of thousands of people. Often, they come in and mumble about some issue or other, and only after carefully questioning them, looking them in the eye and showing them my sympathy do they tell me their real problem. If we submit such people to talking down a phone, we will find that their issues are completely lost. They will put the phone down, never having explained what they really wanted to talk about.

[Mr George Howarth (Knowsley) (Lab)]

My hon. Friend’s constituency and mine are different in many ways, but one similarity has been commented on repeatedly over the years: they both have high levels of deprivation. Does she agree that, if we take away access to organisations such as Kirkby Unemployed Centre, Merseyside Welfare Rights and Knowsley citizens advice bureau, those levels of deprivation—in her constituency and in mine—will go up?

[Ms Abbott]

There is no question but that they will go up, because we are talking not about frivolity, serial litigants or people who litigate for fun, but about people who have to go to law to obtain the basic rights and fairness that we in the Chamber take for granted. On the idea of people in communities in the east end of London picking up a phone, Ministers are not being realistic. They must not understand what happens in some parts of the country if they think that going on the phone is a substitute for dealing with somebody who is skilled, looks a person in the eye, can see that they are nervous, knows how to put them at ease and can really draw from them the issue at the heart of their problems.

Opposition Members understand the need to consider the whole administration of justice budget, and there is a lot to be said for encouraging people with marital disputes to try mediation first, rather than going to law. Indeed, I have never heard of a divorce case in which tempers were sweetened by the involvement of lawyers. I do not reject out of hand the notion of encouraging people in marital disputes to go to mediation, but there are other ways of saving money in the Ministry of Justice budget, notably the organisation of the courts. Hundreds of thousands of pounds are wasted every year when cases collapse because people do not turn up and things have not been organised properly. Let us consider saving money through the organisation of the courts before considering these ill-thought-out cuts in legal aid. Government Members have referred to the NHS. It is better to identify liability earlier and save all the costs in contesting cases where people know perfectly well that in the end they will have to settle in some form or fashion.

It is not enough for Ministers to say, “Labour’s spent all the money and that is why we’re doing this.” They have to understand that if we are serious about a big society and the role of Government, we have to ensure that the most deprived and marginalised communities have minimal protection, and part of that, in my mind, is access to justice and the rule of law. I sincerely hope, on behalf of my constituents and Hackney law centre, which is a tremendous organisation, that this is a genuine consultation and that Ministers will listen to some of the things that they hear in this Chamber this afternoon.