Royal Mail: Universal Service Obligation Debate

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Department: Department for Business and Trade

Royal Mail: Universal Service Obligation

Gareth Snell Excerpts
Wednesday 11th March 2026

(1 day, 9 hours ago)

Commons Chamber
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Blair McDougall Portrait Blair McDougall
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I will raise the issues at Banbridge sorting office directly with Royal Mail. In addition to my work with the Department of Health, I will ensure that we are having that conversation with health bodies in Northern Ireland.

Gareth Snell Portrait Gareth Snell (Stoke-on-Trent Central) (Lab/Co-op)
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Given that the Government used the National Security and Investment Act 2021 to extract a golden share, because they considered Royal Mail to be national critical infrastructure, I find it slightly odd that, having recognised its importance, we think there is nothing that we can do. Will the Minister commit to, or at least consider, taking powers that he might need to make a direct intervention to ensure that our constituents, including mine in Stoke-on-Trent Central, get their letters when they want them: on time?

Blair McDougall Portrait Blair McDougall
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My hon. Friend is right to speak on behalf of his constituents and demand better service. As for what we can do, as I said, we are working through the regulator to ensure that services improve, and I am meeting it later today. We are also intervening to bring together the workforce and management to ensure the talks that are crucial for making those improvements progress.