Universal Credit

Debate between Esther McVey and Simon Hoare

Monday 5th November 2018 Commons Chamber

[Ms McVey]

It will be a continuum. The payment cycle will be going from two weeks to four weeks, and this is actually extra money. They will be getting two weeks’ extra money because they will be getting the full period they are entitled to when it comes along after four weeks. This is not giving them less money, or even part of their money; this is two weeks’ extra benefit.

[Simon Hoare (North Dorset) (Con)]

Some of the most vulnerable in our communities will always look to their citizens advice bureau for help and assistance on these matters. The announcements by our right hon. Friend the Chancellor last week, and confirmed by the Secretary of State today, are incredibly welcome. What plans do she and her Department have to explain to our local CABs the nature of the changes and the benefits that will accrue from them to ensure that some of the most vulnerable people in our communities have a happy experience of universal credit, not one like the Opposition describe?

[Ms McVey]

My hon. Friend raises a good point, and that is why we worked in partnership with Citizens Advice across the country—so it could help people get on to universal credit. We felt it was the correct thing to do. It works with the most vulnerable people—it knows them—and is a trusted independent group. That is why we chose it to work with.

The Secretary of State’s Handling of Universal Credit

Debate between Esther McVey and Simon Hoare

Wednesday 11th July 2018 Commons Chamber

[Simon Hoare]

Thank you for that. Let me quote from a constituent of mine:

“I went in great fear of UC. I thought it would be too difficult and cruel. I thought things would be made hard for me and my family. But I applied. It was easy and far simpler than I thought.”

He said that the only mistake he made was that he had listened to Labour and that it was Labour that had made him afraid of the process. That is the legacy of the approach.

In closing, I invite my right hon. Friend the Secretary of State to consider—the hon. Member for Oxford East (Anneliese Dodds) and I have discussed this—the role and effectively the right of audience that those who work for the CAB have in this process. There seems to be some confusion. I suggest to my right hon. Friend that she convene, at a moment of her convenience, some form of roundtable to establish some form of protocol for those in the CAB who do valiant work for our constituents.

[Ms McVey]

Members on both sides of the House have mentioned that, so I will answer my hon. Friend. I met the CAB the other day. In terms of what we are putting forward, I think what he is suggesting could be in my mind, too. We will be working on something that I can announce pretty shortly; we will be working together to help benefit claimants.

[Simon Hoare]

I am very grateful to my right hon. Friend. That underscores the approach that she has outlined of listening and engaging. In that spirit, I urge her and her Department to issue—this may not be the right phraseology—some form of national guidance to all CAB offices and to all Members across the House on what the role of the CAB is. I take my hat off to them; I have two CAB offices serving my constituency. They often deal with very complex debt issues, which I am certainly not qualified to deal with. We owe those volunteers, who give up so much of their time, a huge debt of thanks. As I said, the hon. Member for Oxford East and I have discussed this. We came to different views on the advice that we had been given, so such guidance would be very welcome indeed.

Let us not forget the value of work and what should always be the temporary nature of state support for people with regards to welfare. It is not a way of life, but a helping hand. It is a safety net to self-determination, self-reliance and support for family. I am convinced that universal credit will deliver that, and it has my support.