Cost of Living: Fiscal Approach

Emma Hardy Excerpts

Wednesday 25th May 2022 Westminster Hall

[Emma Hardy (Kingston upon Hull West and Hessle) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Twigg.

On Sunday, Michael Lewis, the chief executive of E.ON, announced that 1 million of its customers were already in arrears with their fuel bills. He expects that to rise to half of all its customers—4 million people—by October. The National Institute of Economic and Social Research predicts that more than 1.5 million households will see a rise in food and energy bills that will outstrip their disposable income. That means a quarter of a million more families sliding into destitution. Of course, the Bank of England already expects inflation to reach double figures and fears that a recession is on its way. This situation is unprecedented and it demands urgent action from the Government, but none appears to be forthcoming. I am very grateful to my hon. Friend the Member for Barnsley Central (Dan Jarvis) for securing this debate and I hope that the Minister can take away some suggestions for the Chancellor.

I want to focus in particular on the poverty premium. The rising cost of living hits those on the lowest incomes the most, through what is known as the poverty premium, which is a term for the hidden costs of poverty. Why does it exist? There are a number of reasons. Ideas about the fairness of essential products and services are based on an idealised version of the average person as a super-consumer. A super-consumer never becomes ill, always has a steady income that is sufficient to meet their outgoings, is able to understand all terms and conditions, and always has the time, energy and resources to shop around for and find the best deal. Clearly, that is a long way from reality for most people. There is a disconnect between policy makers and regulators, and the everyday experience of poverty and exclusion. This idealised consumer plays a role in that disconnect, as does the growing lack of social mobility, which means that an increasing number of policy and decision makers have no first-hand knowledge of what choices are actually like for someone experiencing hardship.

The ideological belief is that competition can meet all consumer needs and that freedom of choice exists for everybody. Even though we have seen markets fail time and again, with disastrous consequences, this nonsense is still held as an article of faith by the current Government. The question, then, is this: if the market is king, what happens to those people the market does not want? What that means is that policies and regulations are failing to acknowledge reality or to meet the needs of this large section of our population for whom the market does not wish to provide.

The poverty premium means, for example, that if someone cannot afford a direct debit bill for fuel payments and their income is uncertain, they pay more. If they are put on a prepayment meter because of problems paying the bill, they pay more. If they cannot afford to buy items in bulk or take advantage of multi-buy offers, they pay more. If they have an insecure income or a non-salaried job and they need a loan or credit card, they pay more. If they live in a deprived area and need car insurance to get to work, they pay more. That all adds up to extra costs that have a huge impact on those living in low-income households.

A study by Fair By Design shows that some households in places such as Hull face a poverty premium of £490. That is equivalent to 14 weeks of shopping—at least it was at the time of the study, but we expect that that sum will only have gone up. We can guarantee that, with inflation rising, the poverty premium is increasing all the time, such that the amount of food that people can buy is decreasing.

Whenever solutions to the poverty premium are proposed, or whenever questions are raised, the buck is passed between different Government Departments and regulators, and we go back to the earlier point—namely, that the market will provide. However, markets are not designed to be inclusive, and they do not have the necessary policies and guidance to achieve that. Therefore, the products that they provide are not designed to be inclusive either.

The good news, however, is that there is an opportunity to change this situation. The proposed financial services and markets Bill provides an opportunity to ensure that the Financial Conduct Authority “must have regard” to financial inclusion. A “must have regard” requirement would not pull the regulator into carrying out social policy, but ensure that the FCA has a statutory requirement to consider financial inclusion issues across all its work, wherever appropriate. It would also require the FCA to obtain the evidence it needs on market failures around financial inclusion, so that it can determine the areas of most detriment, how those issues can be resolved and which bodies are best placed to resolve them.

It is important to stress that neither the new consumer duty on which the FCA is currently consulting nor its consumer vulnerability guidance will address the situation, because both primarily deal with the treatment and the experience of consumers who already have access to those retail products, not the people I am talking about who are priced out of essential services because of the poverty premium. The only way to ensure that low-income or vulnerable customers can access essential services and products is to give the FCA a clear remit on financial inclusion.

This is a cost-free measure—it would not cost anyone anything. I will table amendments based on financial inclusion and I urge the Government, the Minister and all Members here to work with me in supporting them.

--- Later in debate ---

[Lucy Frazer]

Obviously, different people will experience different rises in the cost of living, depending on their circumstances. We absolutely recognise the rising cost of living, which is why we have already made a number of changes.

I will move on to the point that the hon. Member for Barnsley Central made about public sector pay, as did the hon. Members for Reading East (Matt Rodda) and for Glenrothes (Peter Grant) by analogy. I recognise the important work that public sector workers have been doing during the pandemic and in the ordinary course of business, helping to support our world-class public services. Hon. Members will know that last year’s spending review confirmed that public sector workers will see pay rises across the whole spending review period from 2022-23 to 2024-25. Pay for most frontline workforces, including nurses, teachers, the armed forces and police officers, is set through an independent pay review body. We will consider all recommendations from pay review bodies this summer, once those final reports are submitted. I also point out that many public sector workers will benefit from the increase in the national living wage that I mentioned. Two million people, many of them public sector workers, will benefit from that.

The approved mileage allowance payments, which the hon. Members for Barnsley Central and for Bolton South East (Yasmin Qureshi) raised, reflect all the running costs of a vehicle, including fuel and other vehicle expenses, such as servicing, insurance and depreciation; fuel is only about a third of the cost included in the rate. It is up to an employer what expenses they pay their employees. They do not have to use the allowance payment amounts, and can instead agree to reimburse the actual cost incurred. Individuals are not liable to pay tax on the difference as long as they can provide evidence of the expenditure. As with all taxes and allowances, we keep the rate under review.

The hon. Member for Barnsley Central talked about NHS car parking charges. I am pleased that he recognised that NHS staff working night shifts benefit from no car parking charges, as do disabled people, frequent out-patient attenders and parents of sick children staying overnight, but I am happy to look into the matter further with officials.

I listened carefully to the ideas raised by the hon. Members for Glasgow East (David Linden), for Kingston upon Hull West and Hessle (Emma Hardy), and for Easington (Grahame Morris). I have previously spoken to the hon. Member for Westmorland and Lonsdale (Tim Farron) about the housing issue he raised. I valued that conversation, and I thank him for raising those points again.

The hon. Member for York Central (Rachael Maskell) said that Labour restored people’s dignity, but the latest data shows that, compared with 2009-10, there are now 2 million fewer people in absolute poverty. The Chancellor, the Government and I are very proud of that statistic. I am very proud that, when Conservative Governments are in office—particularly this one—we have record unemployment, which allows people to earn a wage and support their families, whereas every single Labour Government has left office with unemployment higher than when they entered it.

I have set out a number of the measures that we have already taken to support people with the cost of living, which we absolutely recognise. We are also taking steps to boost the UK’s economy. I have not got time to go into all the measures today, but hon. Members know that the Chancellor has set out a long-term plan to boost the economy through capital, people and ideas, building on the progress that we have already made in in this area.

[Emma Hardy]

Before the Minister sits down, I want to push her a little further on financial inclusion. Will she meet me and the campaign group Fair By Design to look at the FCA’s remit with regard to financial inclusion and how we can reduce the poverty premium for people with the least money?

[Lucy Frazer]

I or another Minister would be very happy to meet the hon. Lady to discuss that.

We are helping to deal with the cost of living, but the only way out of the rising inflation that we face is to grow the economy more broadly, and that is what we are doing. I reiterate that the Government stand ready to do more to support people across the UK who are struggling with cost of living pressures. We will take action to ease these burdens, where we can, in the short term, while exercising responsible economic leadership to deliver the conditions we need to prepare the UK economy for the future.