Sub-postmasters and Sub-postmistresses: Remuneration Debate

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Department: Department for Business and Trade

Sub-postmasters and Sub-postmistresses: Remuneration

Christine Jardine Excerpts
Tuesday 23rd May 2023

(1 year, 7 months ago)

Westminster Hall
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Alistair Carmichael Portrait Mr Carmichael
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I absolutely agree. I see this process happening and it has not happened suddenly; it has been happening for years. People retire, give up or for whatever reason decide they do not want to continue and nobody comes forward, so the post office remains nominally open, but in fact there is no service in the community—there might be some from another branch or wherever, but frankly the core of what the sub-post office is about is lost.

I think of the example of the post office in the village where I live. It is in the village shop. It was bought recently by somebody who had given up a career—of 51 years, he tells me—in IT, so he was not doing this to increase his income. He has transformed the shop. He has taken what was a good Orkney country shop and brought in a whole range of different fresh foods—Orkney fish, Orkney beef, everything. The quality of what we can get in that shop now is phenomenal, but he tells me it costs him to have a sub-post office counter in the business. It should not be costing somebody like that. That should be something that adds value, but we are seeing the determination and commitment of sub-postmasters and sub-postmistresses around the country being taken advantage of.

Alistair Carmichael Portrait Mr Carmichael
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Oh my goodness! I am spoilt for choice. I give way to all three Members, but very quickly.

Christine Jardine Portrait Christine Jardine
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I agree completely with my right hon. Friend: remote areas have been hit hard by the declining number of post offices, but we are also seeing that in cities. One of the problems it brings is that post offices were meant to replace the counter services of many bank branches that have closed, so we have many elderly pensioners who are not online and now have even fewer options for getting their pension or going to the bank.