(3 days, 7 hours ago)
Public Bill Committees
The Chair
Good morning, everyone. Will you please ensure that all electronic devices are turned off or switched to silent mode? This morning, we begin line-by-line consideration of the Bill. The selection and grouping list for today’s sitting is available in the room and on the parliamentary website; it shows how the clauses, schedules and selected amendments have been grouped for debate.
I remind Members that the Member who has put their name to the lead amendment in a group is called to speak first. In the case of a stand part debate, the Minister will be called to speak first. Other Members will then be free to indicate they wish to speak by bobbing or catching my eye. At the end of a debate on a group of amendments or new clauses, I shall again call the Member who moved the lead amendment or new clause. Before they sit down, they will need to indicate whether they wish to withdraw the amendment or seek a decision. If any Member wishes to press to a vote any other amendments in a group, they need to let me know. That includes grouped new clauses.
The order of decisions will follow the order in which amendments appear on the amendment paper. Any decisions on new clauses will be taken at the end of proceedings on the Bill, after decisions have been taken on all amendments and clauses of the Bill. I shall use my discretion to decide whether to allow a separate stand part debate on individual clauses and schedules following debate on the relevant amendments. I hope that that is helpful.
There is one more point that is not in my script: there are three members of the Committee who have hearing impairments, so it would be helpful if hon. Members could articulate as clearly as possible.
Are there any declarations of interest?
Chris Vince (Harlow) (Lab/Co-op)
I declare an interest: my father-in-law is a professor of cyber-security at City St George’s, University of London. Also, Kao Data has a large data centre in my constituency.
The Chair
Thank you.
Clause 1
Meaning of “the NIS Regulations”
Question proposed, That the clause stand part of the Bill.
I thank my hon. Friend for her intervention. I am reminded of the Committee’s evidence session earlier this week, in which expert after expert lined up to raise concerns around the scope of the definition. Although they acknowledged the importance of and appreciated the reasons for leaving some things to secondary legislation in a climate as fast-moving as the IT and digital sector’s, they raised concerns about the uncertainty that is coming for business and the need for extensive consultation so that businesses can feed into and have some degree of influence over the regulations that they will have to abide by.
Chris Vince
The hon. Gentleman is making an interesting speech. I recognise his desire to be constructive on the issue. Will he recognise that this is about finding a balance? We want to include some flexibility in the legislation, because of the ever-changing threat that he mentioned. Equally, we recognise the challenge that SMEs may face in complying with the legislation on data sharing, but it is important that they do so, because not complying will have an impact on their business.
I thank the hon. Member for his point about balance. I am confident that this is an area to which the Committee will return quite a few times in our line-by-line scrutiny of the Bill, particularly clause 12, which relates to the designation of critical suppliers. Clearly the regulations need to be proportionate, but to make that judgment we will need to know exactly what the regulations are. A lot of the detail is not in the Bill and has instead been left to secondary legislation. As we heard from the experts, it is very difficult to scrutinise legislation that is mostly being left to future regulations rather than being set out in the Bill.
These definitions will be critical if businesses are to have clarity as to whether they will fall within scope. I do not want to go too deeply into clause 12 now, but I see it as an exemplar. How are businesses that could fall within the critical supplier designation to know what they need to do? How is the operator of an essential service to know what information it needs to pass to the regulator on businesses that it may end up regulating? It would be very helpful if the Minister could comment, even at this introductory stage, on how he envisages that balance playing out in the Bill, particularly given that so much of the detail has been left to secondary legislation. Anyway, I digress—I will get back on topic.
Businesses are struggling with legal uncertainty and the increased costs of regulatory burden. Regulators in the sector lack the resources, the teeth and sometimes even the will to carry out effective oversight and enforcement of existing cyber regulation. Uncertainty about which incidents should be reported will dramatically increase the burden on regulated entities and on regulators. All the while, institutional barriers to effective oversight and enforcement remain.
The Bill fails to give the legal certainty and the proportionate framework that businesses need if we are to achieve widespread adoption and hardened cyber-resilience across the sectors that are most critical to the economy and our society. Perhaps most critically, there is little point in granting the Secretary of State extensive powers to make directions to regulated entities for national security purposes if the Government remain wilfully blind to the greatest threats to our national security. In the past few weeks, reports have circulated that a Chinese state-affiliated group hacked the communications of top Downing Street officials between 2021 and 2024, yet the vital organs of our state, central Government Departments and agencies carrying out the most critical functions, are left unprotected and unaccountable for their cyber-resilience under the Bill.
If we do not address these problems, we risk the Bill becoming yet another missed opportunity for the Government. These are opportunities that we can ill afford to miss if we are to safeguard our economy and our national security.
Kanishka Narayan
I might just make a slight bit of progress. As I mentioned in a previous session, the programme reached 415,000 students, and it has now been evolved into the wider TechFirst scheme as well.
The shadow Minister, as well as the hon. Member for Bromsgrove, made a very important point about resilience in particular and sovereign capability. Particularly for those reasons, I am really proud of two things. One is that the Bill includes suppliers that may not be resident in the UK but provide essential services in the UK. This is a critical means through which we can secure our capabilities here. The second, which is close to my particular interests in the data centre and compute world, is that, through our initiatives on sovereign AI, and having launched a very innovative advance market commitment in the chips part of the stack, which ends up crowding in wider demand—not least through companies such as Nscale, a fundamental part of our AI growth zone in the north-east—this Government are finally rectifying the errors and omissions of the last Government, in making sure that Britain does not do what it did in the last commercial cloud context, but instead, in this AI compute world, has some actual chips on the table.
Thirdly, I will not try to settle the thrilling debate between the shadow Minister and my hon. Friend the Member for Lichfield on the philosophy of regulation. I will simply make the humble suggestion that in this context we have arrived at, not a full-fat compendium, as the shadow Minister described it, but a very targeted Bill, which has been the result of extensive industry engagement—indeed, some of it was carried out by the prior Government—that aligned on the sectors in question and the inclusion of critical suppliers in scope.
On the shadow Minister’s question about the thresholds and definitional specificity of large load controllers in the Bill, I will of course remain very open to ensuring that the secondary powers, which are intended precisely to enable us to move flexibly as the clean power industry moves, give us the flexibility to move with it. At the same time, the threshold of 300 MW reflected the point at which a large load controller could pose an unacceptable risk to the electricity system and our CNI. This threshold was set very clearly in partnership with technical experts, including the National Energy System Operator. Of course, as the market grows, the potential for cyber-incidents will grow, and we will keep that under close review.
Chris Vince
On the point about flexibility, I think we would recognise that the legislative process in this House does not always move as quickly as we might want it to, but there are reasons for that, because scrutiny is really important. Does the Minister agree that the changing nature of the cyber-threats we face and the changing nature of technology, which he understands far more than me, are the reasons why it is so important to have flexibility in the Bill?
Kanishka Narayan
I thank my hon. Friend for that point. The reality is that neither he nor I am placed to judge exactly where the thresholds should be set on a permanent basis. That is exactly why we have secured the flexibilities that we have in the Bill.
Clause 5 brings Crown-operated data centres into scope of the NIS regulations, ensuring that Government data centres meet robust standards comparable to those in the private sector. Bringing Crown data centres within scope closes a critical gap and guarantees that public sector infrastructure is protected against evolving threats. Exemptions will apply only in defined cases in which a data centre service is provided by an intelligence agency or a facility handling highly classified—“Secret” or “Top Secret”—information. These data centre services are already governed separately, and applying the NIS regime could cause conflict. I urge that clause 5 stand part of the Bill.
Finally, clause 6, on large load controllers, introduces the essential new service of load control under the energy subsector of the NIS regulations. This will capture organisations—
(3 days, 7 hours ago)
Public Bill Committees
Chris Vince (Harlow) (Lab/Co-op)
I seek some clarification on the shadow Minister’s statistics about the number of MSPs that are in scope, and what they are as a proportion of the MSPs in the country. Could he clarify that he is talking about individual organisations rather than what they do? For example, if there is one large organisation and nine small ones, but the large one takes up 80% of the market, the proportions are slightly different.
The scope and breadth of the organisations regulated by these provisions is one of the most important parts of the debate. If the hon. Member can wait a moment, that point will form the bulk of my speech. It was also mentioned by my constituency neighbour, my hon. Friend the Member for Spelthorne.
The previous Government consulted on bringing MSPs within scope of regulation. Feedback on that consultation indicated strong support, with 86% of respondents in favour. As such, there is a sound policy rationale for imposing cyber-security and instant reporting regulations on MSPs over a certain threshold. Those MSPs will need to take appropriate and proportionate measures to manage risks to the security of the networks and information systems on which they rely to provide managed services in the UK.
However, as I said at the outset and as many people said during evidence, the devil really is in the detail as to whether the Bill is effective in protecting the sectors it seeks to regulate. Several industry stakeholders, including officers of MSPs and industry representation bodies, have raised concerns about the broad definition of MSPs in clause 9. As drafted, that definition has the potential to cause confusion among businesses as to whether they are in scope or not. These relevant provisions will be brought into force with secondary legislation before Royal Assent, allowing time for consultation with industry and specific duties. Could the Minister clarify whether his Department will respond to concerns by consulting on a refined definition of what constitutes an MSP, to provide much-needed certainty to businesses operating in the sector?
I will also take this opportunity to speak to amendment 10, which was tabled in the names of many Members, including the right hon. Member for Stone, Great Wyrley and Penkridge (Sir Gavin Williamson), who I know has a keen interest in this area. He represents an area in the west midlands, which, like many parts of the country, has suffered massively from the impact of the problems with Jaguar Land Rover. The amendment relates to legitimate concerns about the compound risk that could occur when MSP systems are accessed by malicious actors, and those MSPs are providing services to a large number of entities within a regulated sector. Clearly, there are many reservations about the desirability of this particular amendment, including its potential to interfere with customer choice and the inconsistency with the approach to freedom of enterprise in other regulated sectors in the Bill.
It is noteworthy that several witnesses who gave evidence to the Committee pointed out the lack of skilled cyber-security professionals available in the UK employment market to help regulated entities with the effective implementation of the Bill. It is conceivable that many regulated businesses, particularly smaller ones, will be forced to look for external expertise to comply with their obligations, and we would not want to artificially restrict access to expertise, even when done with the best of intentions. The point is rightly made that large MSPs and those providing services to the most critical sectors should observe the highest cyber-security standards. A relevant MSP must have regard to any relevant guidance issued by the Information Commissioner when carrying out the duties imposed on it, so will the Minister confirm whether and to what extent the important issues raised by the amendment will be covered in consultation and industry guidance?
The amendment, and some of the debate that we have had, goes to the heart of some of the thresholds and metrics that are being used as gatekeepers in the Bill when an entity is or is not being regulated. As I mentioned this morning, at least 70% of Government cloud procurement goes to the three big US tech actors. Those are clearly huge operators, but when it comes to the criticality of an MSP, as my hon. Friend the Member for Spelthorne mentioned, size does not in itself necessarily indicate its essentialness in the system.
One can imagine that if a particular unique type of service was being offered, such as a cyber-security service, by a big company—Cloudflare and Salesforce, for example, had a substantial impact on the sector—not merely the size of an organisation, but what they provide, could be relevant in terms of producing systemic risks to our economy as a whole.
I thank my hon. Friend for that pertinent intervention. The burden she talks about is not just financial; companies could also find themselves in legal jeopardy should they become subject to overlapping and competing duties without realising when the Bill becomes an Act. More than anything else—perhaps even more than a low taxation regime—businesses want certainty about the regulatory environment they operate in. This is made even more complicated by the fact that many organisations operate in different jurisdictions and have to contend with different, competing regulatory frameworks. My understanding is that the majority try to take an approach in one jurisdiction that will also cover them in the other so that they have an overlap, but those are the big companies. They have more capacity and resource to do that. The problem will be for the companies on the margins that are struggling.
Chris Vince
The shadow Minister is always very generous with his time. This is not meant to be a controversial intervention, but does he recognise that micro and small enterprises have been omitted from this legislation because we recognise the challenges they have with the guidance? I appreciate that small can mean mighty when it comes to businesses. The hon. Member for Spelthorne made the point that businesses may have only a small headcount, but a very important role in the cyber-security make-up of this country.
Irrespective of their size, whatever definition or metric we use, businesses operate on fine margins for the majority of the time. Regulatory burdens not only impact their ability to operate; they are yet another cost, which means that the cost of services increases. That has a deleterious effect on our economy more generally. Burdens on businesses are passed on to consumers. That makes it more expensive to do business unless there are customers to receive it.
Global business competitiveness, which we have not spoken about yet, is critical. I am very concerned about UK competitiveness in the digital and tech sector. It saddens me to say that we are dwarfed by US big tech in many areas. I want our digital and IT sector to be bigger and better than that of our competitors, but we need a framework to support it. Even for bigger businesses, the regulatory burden is critical, especially as they can choose, to a certain extent, where they incorporate and focus on doing business. We want to ensure that the UK has the best regulations, but the best regulations are often the ones that are least burdensome but that still provide certainty to allow businesses to operate. This is a highly competitive market.
My hon. Friend has figured out what I am going to say in a moment, when it comes to the scoping of the regulator and that communication process. Such is the depth of the rabbit hole that the provision creates that, even though my hon. Friend’s intervention did not go where I thought she was going, another problem has just come to mind.
What happens in the circumstance where a critical supplier that acts as a proxy for multiple critical suppliers? How does designation operate in that fashion? There are suppliers that essentially operate as a marketplace to a certain provision of services. Is it the marketplace that is regulated, or is it each supplier within the marketplace? A locum agency could hypothetically be an umbrella company for multiple different smaller locum agencies, each of which would share the corporate risk as part of that.
Going back to my first point, the idea that access to the IT network or system will somehow be discriminatory, or dichotomise between people who are in scope of this measure and people who are not, seems to me complete nonsense. It is difficult to see what organisations, if they provide a service to a modern OES, will be in scope of it.
Secondly, there is systemic or significant disruption. I often say that, if someone wanted to cripple a hospital, the best way to do that would be to stop the cleaners cleaning rooms, and to stop the porters pushing people around the hospital to get them to their appointments and moving beds. There is often a focus on doctors and on the rest of the core medical and nursing staff— I myself often focus perhaps a bit too much on doctors—but it really is a whole-team effort. In fact, the most critical people are often the people who might not be the subject of the most focus, such as the cleaners and porters.
If the cleaners stop work or do not turn up to work, the hospital grinds to a halt. If taxis are not taking people to and from hospital out of hours, or if the patient transport is not taking people to hospital, out-patient departments grind to a halt. If the locum companies that fill gaps in staff rotas are not available to do that, and there are substantial rota gaps that make the provision of services unsafe, the hospital also grinds to a halt. If it is not possible to get access to critical medicines, if staff cannot maintain the blood gas machine or the blood pressure machine, or if the boiler breaks down, the hospital grinds to a halt.
It is not just something as obvious as the tragic situation with blood and pathology testing that causes a hospital to grind to a halt. Indeed, I cannot think of many private sector provisions that would not have a substantial impact on a hospital if they were to be removed; if any other Member can, I will be very happy to stand corrected. However, just skimming through them, I can see that the removal of most of them would cause the hospital to grind to a halt. The idea that the significant impact definition will be a discriminatory factor regarding suppliers just does not work. Someone might say: “Ben, you’re completely wrong. We found some providers.”, but, if that situation arises, how will the arbitration occur in terms of the threshold?
Chris Vince
I am not going to tell the hon. Gentleman that he is completely wrong—he should not worry about that. I will make another point. I wonder whether the distinction might be how time-sensitive losing a particular service would be. That is just a suggestion.
I thank the hon. Member so much for that intervention about the time it would take to find an alternative supplier, because it will bring me on nicely to my point about alternative suppliers.
However, before I move on to that point, the hon. Gentleman made a very good point in his intervention, which I will address. To be subject to these provisions will create a regulatory burden, and therefore a cost burden, for an organisation that is designated to be a national critical supplier. If I was a supplier of services, I would want to have the best provision possible. I would want to be cyber-secure; I would want to have a gold-standard service. However, I might also be nervous of being designated as a critical supplier because of the regulatory burden that would impose on me, which would make me potentially less competitive in getting contracts because of the costs that would ensue. There would need to be an arbitration system where a company that is under threat of being designated a critical supplier could have a discussion or debate about whether that designation was relevant or not.
I will now move on to the point that the hon. Gentleman made about alternative services. I really have no idea at all how we can expect a regulator to delve into the complexities and the minutiae of what is available in a local economy to provide these services that the OES is receiving. Do we expect the relevant regulator to check what taxi services are available—actually available, rather than some sort of fantasy availability where they are available on paper, but not in reality—in the local ecosystem that could supply to that hospital, which is the operator of essential services? What is the scope of research that the regulator would have to do? What considerations would they need to take regarding how much the taxis cost and how effective they are? What about the procurement decisions and processes that have already been gone through?
Most public sector organisations have complex procurement rules when setting up their contracts—and that is before we even begin to consider health and safety concerns that are subject to regulatory provisions. For example, if the regulator decided that taxi services are under threat of becoming a critical supplier, then does the taxi service have the ability to deal with someone who has a cardiac arrest, needs oxygen or has a behavioural disturbance? Can it manage people with physical or mental disabilities? What is the scope of that particular service provision? The experts will be the people who commissioned it in the first place; yet on the face of the Bill there is no objective requirement for the regulator to speak to the OES in the first place about how this provision and service was procured.
In terms of the service being available—as per the point made by the hon. Member for Harlow about the time to shift through—how will that be evidenced and investigated? What resource is going into this? That is just for a taxi company. What about when we expand it—and this is just for the NHS—to cleaners, porters, locum agencies or medicines provision? Is the provision of services geographically circumscribed or will this be across the country? I am sure that one can find alternative services to provide taxis to St Thomas’ in Birkenhead, but that does not necessarily mean that it is available in a reasonable timeframe or sense, in terms of the designation of supplier.
Kanishka Narayan
On the first point, I am afraid that I do not think that was an appropriate characterisation, because where the sectoral scope is clear and where there is a clear risk of critical national infrastructure and essential services being directly exposed, we have specified that in the Bill. We have looked at the impacts set out in the impact assessment. For the critical suppliers in those sectors—I would expect them to be very limited in number—we have made sure that regulators and businesses have the flexibility to set the requirements directly, rather than them being set here in Parliament.
Chris Vince
I was going to intervene on the hon. and gallant Member for Spelthorne, but he is bigger than me. I recognise the points he made about the number of critical suppliers, but I come at the question from the other angle: doing nothing may leave critical suppliers at risk. Although we might not know the exact number, as he correctly asserted, it is important that we do something and introduce the regulations as soon as we can to protect our critical infrastructure.
Kanishka Narayan
I thank my hon. Friend for that point. This issue has not come out of nowhere. Industry and a number of organisations asked that we introduce the measures in the clause.
Beyond the very clear five-step test for critical supplier designation, the Bill provides that the requirements on critical suppliers are proportionate. The reason why we have both the five-step test and the provisions in the Bill is that, in most cases, if the risk assessment suggests so, the security requirements set out in the Bill will be less onerous in most cases. They will be specified in secondary legislation and guidance.
On the question of schools, and more broadly the question of public sector authorities, I entirely accept that the handling of pupil data in schools is a critical aspect of our public service operations. The reason why public service authorities have largely been left out of the Bill’s scope is because we do not need to wait for the legislative process to act. We have been working, not least closely with the Government’s cyber-security strategy and the cyber action plan, to ensure that pupil data is kept securely and robustly.
(5 days, 7 hours ago)
Public Bill CommitteesQ
Jen Ellis: There is a thing that you always hear people say in the cyber-security industry which is, “There are no silver bullets”. There is no quick fix or one easy thing, and that definitely applies when looking at policy as well. I cannot give you a nice, easy, pat answer to how we solve the problem of attacks like the ones we saw last year. What I can say is that, looking at the Cyber Security and Resilience Bill specifically, I think it could include companies above a certain size or impact to the UK economy. The Bill currently goes sector by sector— which makes lots of sense, to focus on essential services—but I think we could say there is another bucket where organisations beyond a certain level of impact on the economy would also be covered. That could be something like the FTSE350. Including those might be one way to go about it, but it is worth noting that it would not simply solve the problem because the problem is complex and multi-faceted, and this is just one piece of legislation.
David Cook: With respect to NIS2, that is an example of a whole suite of laws that have come in across the European Union—the Digital Decade law; I think there is something like 10 or 15 of these new laws. They do all sorts of different things, and NIS2 sits within that. NIS2 is the reform of the NIS directive, which is the current state of play in UK law. NIS2 gives certainty and definition, by way of the legislation itself and then the implementing legislation, which means that organisations have had a run-up at the issue and a wholesale governance programme, which takes a number of years, but they know where they are headed, because it is a fixed point in the distance, on the horizon.
The Bill we are talking about today has the same framework as a base. The plan then is that secondary legislation can be used in a much more agile way to introduce changes quickly, in the light of the moving parts within the geopolitical ecosystem outside the walls. For global organisations with governance that spans jurisdictions, a lack of certainty is unhelpful. Understanding where they need to get to often requires a multi-year programme of reform. I can see the benefits of having an agile, flexible system, but organisations—especially global ones, which are the sort within the scope of this Bill—need time to prepare, recruit people, get the skillset in place, and understand where they need to get to. That fixed future point needs to be defined.
Chris Vince (Harlow) (Lab/Co-op)
Q
David Cook: There is reform all over the world. At its core, we have got a European law that is transposed in UK national legislation, the General Data Protection Regulation. That talks about personal data and has been seen as the gold standard all over the world. Different jurisdictions have implemented, not quite a copycat law, but one that looks a lot like the GDPR, so organisations have something that they can target, and then within their territory they are often going to hit a compliance threshold as well. Because of changes in the geopolitical environment, we are seeing—for example in Europe, but also in Australia and the United States—specific laws coming in that look at the supply chain in different sectors and provide for more onerous obligations. We are seeing that in the environment. NIS2 is being transposed into national laws. Organisations take a long time to get to the point of compliance. We are probably behind the curve, but this is not a new concept. Adapting to change within tech and change within how organisations themselves are relying on a supply chain that is more vulnerable and fragile is common.
Bradley Thomas (Bromsgrove) (Con)
Q
Jen Ellis: For sure, it should not come down to whether you are public or private; it should be about impact. Figuring out how to measure that is challenging. I will leave that problem with policymakers—you’re welcome. I do not think it is about the number of employees. We have to think about impact in a much more pragmatic way. In the tech sector, relatively small companies can have a very profound impact because they happen to be the thing that is used by everybody. Part of the problem with security is that you have small teams running things that are used ubiquitously.
We have to think a little differently about this. We have seen outages in recent years that are not necessarily maliciously driven, but have demonstrated to us how reliant we are on technology and how widespread the impact can be, even of something like a local managed service provider. One that happened to provide managed services for a whole region’s local government went down in Germany and it knocked out all local services for some time. You are absolutely right: we should be looking at privately held companies as well. We should be thinking about impact, but measuring impact and figuring out who is in scope and who is not will be really challenging. We will have to start looking down the supply chain, where it gets a lot more complex.
Dr Gardner
Q
Ben Lyons: That is something we think very deeply about. We see AI as helping to mitigate some of the risks from cyber-security by making it possible to detect attacks more quickly, understand what might be causing them, and to respond at pace. We are an AI native company and we have thought deeply about how to ensure that the technology is both secure and responsible. We are privacy-preserving by design. We take our AI to the organisation’s environment to build an understanding of what normality looks like for them, rather than vast data lakes of customer data. We take a lot of effort to ensure that the information surfaced by AI is interpretable to human beings, so that it is uplifting human professionals and enabling them to do more with the time they have. We are accredited to a range of standards, like ISO 27001 and ISO 42001, which is a standard for AI management. We have released a white paper on how we approach responsible AI in cyber-security, which I would be happy to share with you and give a bit more detail.
Chris Vince
Q
Matt Houlihan: I am very happy to. Two main comparators come to mind. One is the EU, and we have talked quite a bit about NIS2 and the progress that has made. NIS2 does take a slightly different approach to that of the UK Government, in that it outlines, I think, 18 different sectors, up from seven under NIS1. There is that wide scope in terms of NIS2.
Although NIS2 is an effective piece of legislation, the implementation of it remains patchy over the EU. Something like 19 of the 27 EU member states have implemented it to date in their national laws. There is clearly a bit of work still to do there. There is also some variation in how NIS2 is being implemented, which we feel as an international company operating right across the European Union. As has been touched on briefly, there is now a move, through what are called omnibus proposals, to simplify the reporting requirements and other elements of cyber-security and privacy laws across the EU, which is a welcome step.
I mentioned in a previous answer the work that Australia has been doing, and the Security of Critical Infrastructure Act 2018—SOCI—was genuinely a good standard and has set a good bar for expectations around the world. The Act has rigorous reporting requirements and caveats and guardrails for Government step-in powers. It also covers things like ransomware, which we know the UK Home Office is looking at, and Internet of Things security, which the UK Government recently looked at. Those are probably the two comparators. We hope that the CSRB will take the UK a big step towards that, but as a lot of my colleagues have said, there is a lot of work to do in terms of seeing the guidance and ensuring that it is implemented effectively.
Chris Anley: On the point about where we are perhaps falling behind, with streamlining of reporting we have already mentioned Australia and the EU, which is in progress. On protection of their defenders, other territories are already benefiting from those protections—the EU, the US, and I mentioned Portugal especially. As a third and final point, Australia is an interesting one, as it is providing a cyber-safety net to small and medium-sized enterprises, which provides cyber expertise from the Government to enable smaller entities to get up to code and achieve resilience where those entities lack the personnel and funding.
Emily Darlington
Q
Dr Ian Levy: The previous set of witnesses talked about board responsibility around cyber-security. In my experience, whether a board is engaged or not is a proxy indicator for whether they are looking at risk management properly, and you cannot change corporate culture through regulation—not quickly. There is something to be done around incentives to ensure that companies are really looking at their responsibilities across cyber-security. As the previous panellists have said, this is not just a technical thing.
One of the things that is difficult to reconcile in my head—and always has been—is trying to levy national security requirements on companies that are not set up to do that. In this case I am not talking about Amazon Web Services, because AWS invests hugely in security. We have a default design principle around ensuring that the services are secure and private by design. But something to consider for the Bill is not accidentally putting national security requirements on those entities that cannot possibly meet them.
When I was in government, in the past we accidentally required tiny entities, which could not possibly do so, to defend themselves against the Russians in cyber-space. If you translate that to any other domain—for example, saying that a 10-person company should defend itself against Russian missiles—it is insane, yet we do it in cyber-space. Part of the flow-down requirements that we see for contracting, when there is a Bill like this one, ends up putting those national security requirements on inappropriate entities. I really think we need to be careful how we manage that.
Matt Houlihan: Can I make two very quick points?
(5 days, 7 hours ago)
Public Bill CommitteesQ
My second question is jointly for Ian and Stuart, from the ICO and Ofgem. Some industry stakeholders have expressed concern about low levels of incident reporting and enforcement under the NIS1—network and information systems—regs. How will your respective approaches to regulation change as a result of this Bill, to ensure that it is implemented and that cyber-resilience is improved across the sectors you are responsible for regulating?
Natalie Black: I will kick off. We have some additional responsibilities, building on the NIS requirements, but the data centre aspect of the Bill is quite a substantial increase in responsibilities for us. It is worth emphasising that we see that as a natural evolution of our responsibilities in the sector. Communications infrastructure is evolving incredibly quickly, as you will be well aware, and data centres are the next big focus. In terms of preparations, we are spending this time getting to know the sector and making sure we have the right relationships in place, so that we do not have a standing start. I have done a number of visits, for example, to hear at first hand from industry representatives about their concerns and how they want to work with us.
We are also focusing on skills and recruitment. We already have substantial cyber-security responsibilities in the communications infrastructure sector. We are building on the credibility of the team, but we are focused on making sure we continue to invest in them. About 60% of the team already come from the private sector. We want that to continue going forward, but we are not naive to how challenging it is to recruit in the cyber-security sector. For example, we are working with colleagues from the National Cyber Security Centre, and looking at universities it is accrediting, to see how we can recruit directly using those kinds of opportunities.
Ian Hulme: On incident reporting, the thresholds in the existing regulations mean that levels are very low. Certainly, the reports we see from identity service providers do not meet those thresholds. I anticipate that we will see more incidents reported to us. With our enhanced regulatory powers and the expanded scope of organisations we will be responsible for, I anticipate that our oversight will deepen and we will have more ability to undertake enforcement activity. Certainly from our perspective, we welcome the enhanced reporting requirements.
Stuart Okin: To pick up on the incident side of things, I agree with Ian. The thresholds will change. With the new legislation, any type of incident that could potentially cause an issue will obviously be reported, whereas that does not happen today under the NIS requirements.
On enforcement, in seven years we have used all the enforcement regimes available to us, including penalties, and we will continue to do so. We absolutely welcome the changes in the Bill to simplify the levels and to bring them up, similar to the sectorial powers that we have today.
Chris Vince (Harlow) (Lab/Co-op)
Q
Stuart Okin: In the energy sector, we tend to use operational technology rather than IT systems. That might mean technology without a screen, so an embedded system. It is therefore important to be able to customise our guidance. We do that today. We use the cyber assessment framework as a baseline, and we have a 335-page overlay on our website to explain how that applies to operational technology in our particular space. It is important to be able to customise accordingly; indeed, we have added physical elements to the cyber assessment framework, which is incredibly important. We welcome that flexibility being maintained in the Bill.
Ian Hulme: Just to contrast with colleagues from Ofcom and Ofgem, ICO’s sector is the whole economy, so it is important that we are able to produce guidance that speaks to all the operators in that sector. Because our sector is much bigger, we currently have something like 550 trust service providers registered, and that will grow significantly with the inclusion of managed service providers. So guidance will be really important to set expectations from a regulatory perspective.
Natalie Black: To round this off, at the end of the day we always have to come back to the problem we are trying to solve, which is ensuring cyber-security and resilience. As you will have heard from many others today, cyber is a threat that is always evolving. The idea that we can have a stagnant approach is for the birds. We need to be flexible as regulators. We need to evolve and adapt to the threat, and to the different operators we will engage with over the next couple of years. Collectively, we all appreciate that flexibility.
Dr Allison Gardner (Stoke-on-Trent South) (Lab)
Q
The ICO is a horizontal regulator working across all sectors. In your experience, would a single cyber regulator be a good idea? What would be the benefits and the challenges? I will allow Ofcom and Ofgem to jump in and defend themselves.
Ian Hulme: I suppose the challenge with having a single regulator is that—like ourselves, as a whole-economy regulator—it will have to prioritise and direct its resources at the issues of highest harm and risk. One benefit of a sectoral approach is that we understand our sectors at a deeper level; we certainly work together quite closely on a whole range of issues, and my teams have been working with Natalie and Stuart’s teams on the Bill over the last 18 months, and thinking about how we can collaborate better and co-ordinate our activities. It is really pleasing to see that that has been recognised in the Bill with the provisions for information sharing. That is going to be key, because the lack of information-sharing provisions in the current regs has been a bit of a hindrance. There are pros and cons, but a single regulator will need to prioritise its resources, so you may not get the coverage you might with a sectoral approach.
Natalie Black: Having worked in this area for quite some time, I would add that the challenge with a single regulator is that you end up with a race to the bottom, and minimum standards you can apply everywhere. However, with a tailored approach, you can recognise the complexity of the cyber risk and the opportunity to target specific issues—for example, prepositioning and ransomware. That said, we absolutely recognise the challenge for operators and companies in having to bounce between regulators. We hear it all the time, and you will see a real commitment from us to do something about it.
Some of that needs to sit with the Department for Science, Innovation and Technology, which is getting a lot of feedback from all of us about how we need it to co-ordinate and make things as easy as possible for companies—many of which are important investors in our economy, and we absolutely recognise that. We are also doing our bit through the UK Regulators Network and the Digital Regulation Cooperation Forum to find the low-hanging fruit where we can make a difference. To give a tangible example, we think there should be a way to do single reporting of incidents. We do not have the answer for that yet, but that is something we are exploring to try and make companies’ lives easier. To be honest, it will make our lives easier as well, because it wastes our time having to co-ordinate across multiple operators.
The Chair
We will now hear oral evidence from Chung Ching Kwong, senior analyst for the Inter-Parliamentary Alliance on China. We have until 3 pm for this session.
Chris Vince
Q
Chung Ching Kwong: Just to give some background, I am a senior analyst for the Inter-Parliamentary Alliance on China, and a PhD candidate in law at the University of Hamburg, focusing on data protection and data transfer. My expertise is not entirely on critical infrastructure security, but I do a lot of analysis on China’s legal system and also how it works in general. That is how I can contribute to this evidence session.
The threat posed by the CCP to our critical national infrastructure, such as water, energy and transportation, has shifted from espionage—stealing secrets—to pre-positioning, or preparing for sabotage. We cannot understand the threat without understanding the civil-military fusion of the Chinese state. Chinese companies operating in our CNI are not independent per se, in the way we would normally think about that in our country—in other words, private entities that operate on their own and have their own decision-making mechanisms. They are legally obligated under at least article 7 of China’s national intelligence law to co-operate with the state, to provide information, to provide help with decryption and to gather information at the request of the Government.
As highlighted by the NCSC, groups such as Volt Typhoon are pre-positioning within utility networks in the States. They do not use malware; they live off the land, using legitimate administrative credentials to proceed undetected for years. That is not for financial gain; they do it until the time is right for them to pull the trigger and cause a crisis.
In the transportation sector, there are a lot of cellular IOT modules embedded in e-buses and EVs. These devices require constant communication with servers in China to function, so they are constantly feeding data back to China for maintenance, remote access of data and that kind of thing. It could all be innocent and a feature for operational and functional purposes, but if—and only if—Beijing orders that data to be handed over and actions to be taken, it will become a problem.
That is the context of the risk we are facing when it comes to China, especially in terms of state-sponsored attacks. All entities, be they foreign companies in China or local Chinese-founded companies, have an obligation under Chinese law.
Chris Vince
Q
Chung Ching Kwong: Gathering information and data is definitely one of the main goals, but it is not limited to data transfer. Right now, in the UK, they do not need to rely only on access to critical infrastructure; under the Data Protection Act here in the UK, it is legal to transfer personal data through contractual clauses, so they can have access to personal data as long as they have that.
Of course, gathering data gives them insight into what is happening in the UK; if they want transportation data or power grid data, they can gather those data by different means. But it is also very important to understand Xi Jinping’s comprehensive national security concept. I think this is the reason why they are so determined to collect information, not only in the UK but worldwide.
In that kind of comprehensive security concept, political security, defined as the survival of the regime, is paramount. It overrides anything—not economic gain, not whether or not the GDP of China is going to grow in the next year, but any information or action that they see as necessary to make sure that the CCP is in control. That means it is gathering data of dissidents overseas, it is gathering data on the power grid, it is gathering data on transportation—anything they might find useful for a different purpose, which is, ultimately, to serve the goal of the survival of the regime.
Bradley Thomas
Q
DCS Andrew Gould: That is another really good question. Generally, it is financial, but you will often get what is called the double dip, so there is the extraction of data as well as the encryption of it, so that you no longer have access to it. They might take that data as well, primarily personal data, because of the regulatory pressures and challenges that that brings. There is a sense among a lot of criminal groups that, if they have personal data, you are more likely to pay, because you do not want that reputation, embarrassment and all the rest of it, as opposed to if they take intellectual property, for example. But it is not that that does not happen as well. Primarily, it is financial gain.
Chris Vince
Q
DCS Andrew Gould: It is a tricky one. It feels like the technology change is getting ever faster and ever more challenging, but I first went into cyber-crime in the Met back in 2014, and we are giving the same advice now as we were giving then. Sometimes your head can explode with the technical complexity of it, but a lot of the solution just comes down to doing the really boring basics in a world-class way. It is things like patching and doing your software updates. Whether you are a member of the public or running an organisation, finding a way to do those updates and patches means that 50% of the threat has gone, there and then. With something like multi-factor authentication, it seems like most organisations do not want to inconvenience their staff or customers by putting it in place, but that would be another 40% of the problem solved. It is not infallible—nothing is—but if you are thinking about how attacks are still successful, it is pretty basic: a lot of our protections are not in place. Solving that means that 90% of the threat is gone, there and then. That then leaves the 10% of more sophisticated threats—let’s make the criminals work a bit harder.
The Chair
Order. That brings us to the end of the time allotted for the Committee to ask questions. I thank the witness for his evidence.
Examination of Witness
Richard Starnes gave evidence.
Q
Brian Miller: Sometimes, but sometimes not. I do not think we had any physical links with Synnovis, but it did work on our behalf. Emails might have been going back and forward, so although there were no physical connections, it was still important in terms of business email compromise and stuff like that—there was a kind of ancillary risk. Again, when things like that come up, we would look at it: do we have connections with a third party, a trusted partner or a local authority? If we do, what information do we send them and what information do we receive?
Chris Vince
Q
Stewart Whyte: Anything that increases or improves our processes in the NHS for a lot of the procured services that we take in, and anything that is going to strengthen the framework between the health board or health service and the suppliers, is welcome for me. One of our problems in the NHS is that the systems we put in are becoming more and more complex. Being able to risk assess them against a particular framework would certainly help from our perspective. A lot of our suppliers, and a lot of our systems and processes, are procured from elsewhere, so we are looking for anything at all within the health service that will improve the process and the links with third party service providers.
Dr Gardner
Q
Brian Miller: That is a great question. I will touch on some different parts, because I might have slightly different information from some of the information you have heard previously. On reporting—Stewart will deal with the data protection element for reporting into the Information Commissioner’s Office—we report to the Scottish Health Competent Authority. It is important that we have an excellent relationship with the people there. To put that in context, I was speaking to them yesterday regarding our transition to the CAF, as part of our new compliance for NHS Greater Glasgow and Clyde. If there was a reportable incident, we would report into the SHCA. The thresholds are really well defined against the confidentiality, integrity and availability triad—it will be patient impact and stuff like that.
Organisationally, we report up the chain to our director of digital services, and we have an information governance steering group. Our senior information risk officer is the director of digital, and the chief information security officer role sits with our director of digital. We report nationally, and we work really closely with National Services Scotland’s Cyber Security Centre of Excellence, which does a lot of our threat protection and secure operations, 24/7, 365 days a year. We work with the Scottish Government through the Scottish Cyber Co-ordination Centre and what are called CREW—cyber resilience early warning—notices for a lot of threat intelligence. If something met the threshold, we would report to the SHCA. Stewart, do you want to come in on the data protection officer?
Stewart Whyte: We would report to the Information Commissioner, and within 72 hours we also report to the Scottish Government information governance and data protection team. We would risk assess the breaches and determine whether they meet the threshold for reporting. Not every data breach is required to be reported.
From the reporting perspective, it would be helpful to report into one individual organisation. I noticed that in the reporting requirements we are looking at doing it within 24 hours, which could be quite difficult, because sometimes we do not know everything about the breach within that time. We might need more information to be able to risk assess it appropriately. Making regulators aware of the breach as soon as possible is always going to be a good thing.
Q
Kanishka Narayan: I think the guardrails in the Bill are very important, absolutely. The Bill provides that, where there is an impact on organisations or regulators, there is an appropriate requirement for both deep consultation and an affirmative motion of the House. I think that is exactly where it ought to be, and I do not think anything short of that would be acceptable.
Chris Vince
Q
Kanishka Narayan: The primary thing to say is that the range of organisations—commercial ones as well as those from the cyber-security world more generally—coming out to welcome the Bill is testament to the fact that it is deeply needed. I pay tribute to the fact that some of the provisions were engaged on and consulted on by the prior Government, and there is widespread consensus across industry and in the regulatory and enforcement contexts about the necessity and the quality of the Bill. On that front, I feel we are in a good place.
On specific questions, of course, there is debate—we have heard some of that today—but I am very much looking forward to going through clause by clause to explain why the intent of the Bill is reflected in the particular definitions.
Bradley Thomas
Q
Kanishka Narayan: I am shy of making comments on specific incidents, but as a broad brush, clearly the food supply or automotive manufacturing sectors are not directly in scope of the Bill, for reasons I am very much happy to discuss.
(5 months ago)
Commons ChamberI am more of a Chelsea bun person than an iced bun person, but my hon. Friend makes a good point: there are businesses up and down the country opening anew and afresh. Far from such businesses dismissing the opportunity of having a national health service that works more effectively, a rail service that works effectively and a secure set of working rights for people; they welcome that provision, and they want people to have a proper wage when in work because they know that motivates their staff better.
Chris Vince (Harlow) (Lab/Co-op)
Talking of businesses opening, in my constituency of Harlow we have just welcomed a new branch of IKEA. It is the first business in my constituency that has spoken to me about the Employment Rights Bill; it is really excited about it and wants us to hurry up and get on with it—[Interruption.] It is no wonder that IKEA employees across the country are very happy in their jobs, are loyal to their jobs and like working for that company.
I agree. I note that an awful lot of Conservative MPs are saying, “Oh, they’re Swedish”, as if foreign investment in the UK were a bad idea. [Interruption.] Yes, that is what they were doing—they can furrow their brows as much as they want.
The shadow Secretary of State pointed to the increases in employer national insurance contributions. Yes, of course the Government have taken a number of difficult but necessary decisions on tax, welfare and spending to fix the public finances, to fund public services and to restore economic stability after the situation that we inherited from the previous Administration, but I have to point out to the hon. Gentleman—because he does not seem to understand the facts—that the hospitality sector is made up predominantly of smaller businesses, and we took decisive steps to protect the smallest businesses from the impact of the increase in employer national insurance by increasing the employment allowance from £5,000 to £10,500. That means that 865,000 employers will pay no employer national insurance contributions at all this year and that more than half of all employers will either gain or see no change. Employers will be able to employ up to four full-time workers on the national living wage without paying a penny of employer national insurance contributions.
(6 months, 2 weeks ago)
Commons ChamberFor the final question, I call Chris Vince.
Chris Vince (Harlow) (Lab/Co-op)
Thank you, Madam Deputy Speaker. There was some mention of national treasures earlier; to quote Alison Moyet, “Only you”. [Laughter.] I won’t be called last next time.
From the Newtown Neurotics to Don’t Worry and The Subways, Harlow has always had a vibrant music scene. What plans does the Minister have to engage with artists at all stages of their careers to ensure that these welcome changes provide meaningful improvement?
Well, I am “All Cried Out” that I was not on my hon. Friend’s list of national treasures.
He makes a very important point. We need to ensure that these changes apply across the whole of the United Kingdom. In her performance at Kew, Alison Moyet also made the point that every child is a musician and an artist until they are persuaded not to be at some point in their life. This is what I really want to embrace in everything that the Government do in this area, in relation to the creative industries; we talk about film and the big, famous successes that we have in the UK, but actually, a lot of it is about real hard graft by people who have had to learn how to perform well, what it is to be in front of an audience, how it is to market their performance and all the rest of it. It is tough, tough, tough. Half the time, all those musicians are saying to the record labels is, “You pay my rent.”
(7 months, 4 weeks ago)
Commons ChamberI completely agree with the last point that my hon. Friend makes. Scrutiny of Government legislation through the proper processes in either this House or the other House—or through Select Committees, for that matter, which do it in a slightly different way—is one thing, and the business of developing policy is another. I completely apologise for the inadvertent sending of the email to the wrong address and all the rest of it.
We are simply trying to engage as many Members in this House and the other House as we possibly can, on a matter that clearly matters to a great number of Members of Parliament because of their constituents. That includes my hon. Friend the Member for Hackney South and Shoreditch (Dame Meg Hillier), who I know has a very large creative community in her own constituency. We want to involve as many people as we possibly can. We may be moving faster on occasions than people want, but sometimes the demand is that we move faster. I apologise for the inadvertent discourtesy, but we are simply trying to engage as many people in the future debate as we possibly can.
Before I do, I will say that because my hon. Friend the Member for Hackney South and Shoreditch is the Chair of the Liaison Committee, I wonder if it would be useful if she and I met in the next few days with the Chairs of the two most relevant Committees to discuss precisely what shape all that should take and what would be useful and informative, rather than doing anything that might undermine the process.
Chris Vince
The Minister partly answered my question as he went along there. My thought on the group is that it is really important that we get creative voices into the room to have that conversation. Once the group is formed, will part of its remit be to invite members of the creative industry in to discuss their concerns and how we can work together to solve them?
(9 months ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
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The hon. Lady makes a good point, which has been raised with me by several other Members. We made special provision in the Budget to ensure that the business rates for studios are protected until 2034, and I think that is a good measure. I know that some of the very large studios are finding it more difficult, and I am happy to continue looking at the issue. Let me read some statistics that may be helpful. According to a report published in January by the Motion Picture Association of the United States of America, in 2023 the US earned $22.6 billion in film and television exports, and its services trade surplus was $15.3 billion, or 6% of the total US trade surplus in services. It is mutually beneficial for the US and the UK to remain with the system we have, without tariffs.
Chris Vince (Harlow) (Lab/Co-op)
As you will be aware, Mr Speaker, Harlow is the birthplace of Rupert Grint, Jo Joyner and Rik Mayall. I have to mention Leila Khan too, because I used to teach her and she is an up-and-coming star. Harlow has also recently doubled as Paris in an episode of “The Crown”. Does the Minister agree that Harlow, as well as the rest of the UK, has a huge amount of talent and that, far from relying on US film imports, we produce some fantastic films in this country and our film industry is growing? What can this Government do to support it to continue to grow and thrive?
My hon. Friend is quite right about Harlow. I would argue that many different parts of the UK that have never yet managed to get into films need to up their game. Local authorities can play a role in ensuring that their area is considered as a potential place to make a film. It is often about whether other facilities are available in the local area that can contribute to that. He makes a fair point on behalf of Harlow, and if there is a film, he will be starring in it.
(10 months, 1 week ago)
Commons ChamberYes. Take the example of schools going into academies. The vast majority of schools are already academies. Therefore, we need to think again about what we do about failing schools that are already academies. We need to go on to the next chapter. The Conservatives never take the big decisions. That is why we ended up with their record: open borders, which the right hon. Lady was a cheerleader for, a crashed economy, mortgages through the roof, the NHS on its knees, and hollowed-out armed forces. What have we got already under this Government? Two million extra NHS appointments, 750 breakfast clubs—including one in her constituency—record numbers of people who should not be here being returned, and a fully funded increase in defence spending. That is the difference a Labour Government makes.
Chris Vince (Harlow) (Lab/Co-op)
My hon. Friend is a great champion for his constituents. We are investing £600 million in training up to 60,000 more skilled house builders to support the next generation and deliver 1.5 million new homes. We are creating technical excellence colleges and investing in Stansted airport, creating 5,000 jobs nearby, which will create more opportunities for young people in Harlow.
(11 months, 3 weeks ago)
Commons ChamberI am grateful to the right hon. Gentleman for pointing that out. Indeed, a lot of this Bill is based on the one that his Government introduced. They called a general election, which halted it in its tracks. We offered to get that Bill through in wash-up, but that was turned down by the Government. We are here today to discuss a Bill that his Government could well have got through; of course, they had 14 years to do so. I am grateful to him for pointing that out, and for no doubt supporting a Bill for which he claims so much credit.
The smart data measures in the Bill could make switching energy suppliers as quick and easy as switching bank accounts. Consumers will be able to compare utility prices and find better deals, putting money in their pockets. Businesses will be forced to innovate and improve their services, too. Fast-growing firms will also benefit from the digital verification services that this Bill enables. Today, people spend months waiting to get paperwork sorted for a new job. By helping people to prove who they are without physical documents, we will cut the time it takes to get on the payroll, and give businesses the freedom to get on with growth.
One of the biggest barriers to growth is the appalling state of Britain’s crumbling infrastructure. Today, streets are being endlessly dug up and re-dug up by different firms repairing gas one year and water the next. At the same time, bigger infrastructure projects have stalled and fallen silent for years. By offering a complete and accurate picture of the underground infrastructure, the national underground asset register will strengthen Britain’s building bureaucracy. It will cut the time it takes for workers on site to get the data they need from six days to six seconds. That means that they will be able to get on with building the roads, railways and homes that Britain so desperately needs.
Today, a siloed approach to data is slowing the state down. Patients are put through the same tests again and again, and prescription errors mean that they get the wrong medication. This is simply unacceptable. The NHS has one of the deepest, most diverse datasets in the world, but the people who need that data cannot access it. By introducing mandatory information standards for all information technology suppliers, this Bill will ensure that information can flow safely, securely and seamlessly through the healthcare system.
Chris Vince (Harlow) (Lab/Co-op)
Can the Secretary of State outline the benefits that this Bill will have for my constituents in Harlow? I am thinking in particular of residents with multiple prescriptions who struggle to quickly have the data at their fingertips.
My hon. Friend is championing his constituents, and I am pleased to inform him that the Bill will deliver much more streamlined access to the healthcare system, from primary care right the way through to hospitals, where information should flow freely, not just because of the incentives being put in place but the actual requirements. Of course, when patients travel to their GP or to hospital, they will be able to count on far less disruption on the pavements and in the streets, simply because of the underground asset register. Those are just two examples of how this Bill will benefit his constituents.
The Bill will make it easier to introduce transformative new technologies such as artificial intelligence. It will reduce duplication and error, and save our doctors and nurses time so that they can focus on the patients who need them the most. The same goes for the police officers keeping our country safe: the measures proposed in this Bill will save them 1.5 million hours every single year.
Engaging with the state today takes time and effort, but I see no reason why it should. I created the new Government Digital Service to deliver efficient, convenient digital public services that are shaped around citizens’ lives. This Bill will bolster those efforts.