All 7 Debates between Chris Stephens and Stewart Malcolm McDonald

Unpaid Work Trials

Debate between Chris Stephens and Stewart Malcolm McDonald
Wednesday 29th March 2023

(1 year, 9 months ago)

Westminster Hall
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Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald
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Yes—and no, in terms of the Minister’s final point about there being a difference. The unpaid work trials contribute to the figure of £3 billion. I am not saying that the trials are worth £3 billion, but the study by the university concluded that that was part of the bigger £3 billion picture. I confess I do not think there has been an updated study. I do not know if the Government have anything to share with us this afternoon. I would be amazed if that figure had not grown since that study was done six years ago.

Among all the good will to try to stop this miserable exploitation, the Opposition and the Government arrived at different conclusions. I was of the view, supported by colleagues in the Opposition, that legislation was required —an amendment to the National Minimum Wage Act 1998—to outlaw the practice. The Government took the view that guidance was adequate, but it is not. It was proven not to be as recently as December last year in a court ruling. The ruling in Ms P Karimi and Ms C Patricio v. Fadi Ltd, published by His Majesty’s Courts and Tribunals Service on 2 December 2022, found that the claimant was entitled to the minimum wage for all hours worked during the trial period. Reasoning the judgment, the employment judge, Judge D Wright, stated that the

“legislation does not give explicit guidance”

as to how long these unpaid trial shifts may last.

An exploitation had taken place, whereby someone had worked in an unpaid trial, and the tribunals service determined that they should have been paid for it, but the judge said that the guidance is not sufficient on the regulation of work trials. I am not against work trials. I entirely support an employer’s right to say to someone, “Come in and show us what you are made of. Come in and show us that you actually have the skills and experience that you set out in the interview process.” What I do not support is exploiting people for jobs that do not exist, or for covering staffing shortages and doing so for 40 hours, as in the extreme examples that I mentioned at the start of my remarks.

Forty hours is an extreme and unusual example. What I thought I would find initially was that the norm would be two or three hours—half a shift or a morning. What I found more often than not was that the time was longer, and the physical experience of the unpaid work trial was demeaning. The number of people—mostly young people—who would work their unpaid trial shift and then just be left, not told whether they had a job, confused as to what was supposed to happen next, clearly tells us that better regulation of trial periods needs to be forthcoming from the Government. I do not think that that is too much to ask in this day and age. A fair day’s work for a fair day’s pay; it could even be said that it is a broadly Conservative value. It is something that even my colleague, the hon. Member for Glasgow South West (Chris Stephens) can rally around.

Let us be clear about what my proposed legislation was not; it was not about banning trial periods, and it did not concern itself with things like unpaid internships. Although I find them objectionable, I felt that would require its own piece of separate legislation. The aim of my proposal—the banning of exploiting people through unpaid work trials—remains an entirely just one.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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I thank my good friend and constituency neighbour for giving way. There is another way of dealing with this issue. As my hon. Friend will be aware, the Government have been promising an employment Bill for the last six years. For some reason it is yet to become a reality. Does he agree that if the Government were to put forward an employment Bill, that would allow both of us to table amendments to address this topic?

Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald
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With all things around employment law, in my party I defer to my hon. Friend. He has a strong history of standing up for employment practices and a knowledge that surpasses mine when it comes to the detail of modern-day employment law.

To conclude my remarks, I think the aim of my Bill —although I suppose it is now an ex-Bill—was entirely just and reasonable. It has been shown in the time that has passed since the falling of that proposed legislation that the guidance the Government produced, although perfectly sensible and reasonable, is not enough. I still get emails, as do many Members from across the House, from people who are being exploited by unpaid work trials or, worse, fake work trials for jobs that do not even exist.

I will end with the example of a young Glasgow student, Ellen Reynolds, who petitioned Parliament a few years ago. She successfully gained the number of signatures required to have a debate in Westminster Hall on an unpaid trial shift that she was asked to take part in. There was no guarantee of a job at the end of it and she even had to buy here own uniform to take part in that unpaid trial shift. That is not an uncommon experience. All across Britain today, there are people working a couple of hours, half a shift, or half a morning —whatever it is—to show what they are made of, and they are not being paid for it, and they should be paid for it. They are not getting expenses for it, and they should be, at the very least.

We have a quirk of the system here, where exploitation is rife. I would bet that every person who can hear the sound of my voice knows somebody who has gone through an unpaid work trial at some point in their life, especially if they know groups of young people. The Government and this House have a duty to bring this exploitation to an end. That would not cost industry enormous amounts of money. It would bring in a bit of regulation that is right and proportionate. It would give some dignity to applicants, and some dignity into the workplace that is currently missing.

This is a small gap in the broad structure of employment law, but one that very much needs attention and could very easily fixed be with an amendment to the National Minimum Wage Act 1998. When the Minister gets to his feet today, I suspect he will not be able to furnish the House with new legislation, but I hope he will be able to say something positive on statutory changes to end the exploitation of unpaid work trials and closing that loophole, which at the minute means that people do not get a fair day’s pay for a fair day’s work.

--- Later in debate ---
Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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It is a pleasure to see you in the Chair, Mr Hollobone, and to follow the hon. Member for Strangford (Jim Shannon). I hope he enjoyed his birthday celebrations at the weekend; I noticed that he was a social media sensation, with all the well-wishers wishing him a happy birthday.

I congratulate my good friend and constituency neighbour, and fellow left winger—I use the definition loosely—my hon. Friend the Member for Glasgow South (Stewart Malcolm McDonald) on securing this debate on an important issue that affects far too many people in these islands. My good friend talked about one of the more extreme examples, the tea company Mooboo, but he undersold what was going on at that particular workplace. That situation really did go from the bizarre to the ridiculous. I recall that when this story hit the headlines, myself and my good friend were actually sitting next to each other in the Chamber of the House of Commons on a Thursday morning at business questions—the Minister was usually at business questions in those days—as we discussed this great matter.

Those of us who were contacting Mooboo tea on the social media platform Twitter were finding ourselves blocked for asking why unpaid work trials were happening in that workplace. Members of the pubic who were asking Mooboo, “Why are you blocking Members of Parliament for asking basic questions?”, were finding themselves blocked. It was getting to the stage where Mooboo was blocking more people than it had followers. It was one of those ridiculous situations. Even journalists were asking Mooboo those questions and finding themselves blocked, until Mooboo relented and started to engage with Unite—Bryan Simpson, who is a fantastic trade unionist and a constituent of my hon. Friend the Member for Glasgow South, and who does great work in organising trade unions in such areas, where exploitation takes place.

I want to make it very clear that the SNP is still calling on the UK Government to ban exploitative unpaid work trials and to protect workers, but we should not have to wait for the Government to act. As I alluded to in my intervention, we have waited six years for this employment Bill to appear before us. In 2017, the Government said they would bring forward an employment Bill to ban exploitative practices that were happening in the workplace, and then we were told, “Well, Brexit’s taken over.” Recently we have been told, “We’ll bring forward an employment Bill if there’s sufficient parliamentary time,” but that does not stop them introducing immigration Bill after immigration Bill. They can find parliamentary time for that, rather than for the very real issue of the exploitative practices that are happening in far too many workplaces across these islands. Will the Minister update the House on when we will finally see an employment Bill tabled by the Government to address unpaid work trials and all the other issues that come with it, which I will come to?

As my good friend, my hon. Friend the Member for Glasgow South, said, he introduced an Unpaid Trial Work Periods (Prohibition) Bill in July 2017. Guess what, Mr Hollobone—I know you will be shocked when I say this—it was talked out by a Minister. How many private Members’ Bills have been talked out by a Minister? I hope that we will review how private Members’ Bills are put forward in this place and that we stop the practice whereby Ministers are allowed to keep talking until 2.30 pm on the button, when the Bills disappear. That is really disappointing, and that view is shared by others across the House.

My hon. Friend has led in a number of debates and been a consistent campaigner on unpaid work trials. I hope that the shadow Minister, the hon. Member for Ellesmere Port and Neston (Justin Madders), and indeed the Minister, will praise him for his work in shining a light on these issues.

In response to a written parliamentary question from my hon. Friend the Member for Glasgow South about legislative proposals, the UK Government said:

“Existing legislation already bans unpaid work trials that are not part of a legitimate recruitment process”,

yet he has given example after example, as did the hon. Member for Strangford (Jim Shannon), of unpaid work trials happening all over the economy and not being part of a recruitment process. As my hon. Friend and constituency neighbour said, they are being used to deal with staff shortages or fill in for people who have been off sick, which is a scandalous practice. Then there are those who are having to buy uniforms to go to unpaid work trials, which is an absolutely ridiculous practice—I hope the Minister noted what my hon. Friend and the hon. Member for Strangford also said about that. The Minister will need to answer for how we can deal with that kind of exploitation, because that is what it is.

As my hon. Friend said, trial periods can be a legitimate way to assess a candidate’s skills and suitability. They also give individuals the opportunity to assess whether a workplace suits them, which can be just as important. I note that the Department for Work and Pensions is trying to force people to take up more hours, and there are issues in relation to that. However, if an employer offers someone a trial period, it should be paid. There should also be feedback. Many examples have been given of unpaid work trials where nobody hears anything afterwards—whether it is a day, a couple of days or even a couple of hours, they do not hear anything from the employers. That practice needs to end. Perhaps an employment Bill could deal with some of that.

It is interesting that the UK Government have confirmed that unpaid working time, which can include unpaid trial shifts, was a factor in 29% of cases when 208 employers were named for failing to pay £1.2 million to around 12,000 workers, and ordered to pay £2 million in penalties. If there is adequate legislation in place, and the practice is still happening to the degree outlined by my hon. Friend and the hon. Member for Strangford, perhaps there is an enforcement issue.

Perhaps the Minister can tell us what enforcement is taking place within Government to ensure that unpaid work trials are not exploitative. Perhaps he could start by telling us how many vacancies currently exist in the national minimum wage compliance unit. If we had more workers employed by the state to enforce the national minimum wage, as the Government said in their parliamentary answer to my hon. Friend—if we had more enforcement officers—perhaps we would find out that the practice is as the two hon. Members suggested: still widespread, and still happening in too many workplaces.

The UK Government could have supported my constituency neighbour’s private Member’s Bill, or they could have brought in their own legislation. Perhaps the Minister will tell us what legislation is proposed and what timetable will be allowed for an employment Bill. We might not agree with every single provision in that employment Bill, but it would give every single Member of the House an opportunity to raise other issues, put forward amendments and deal with this issue.

Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald
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My hon. Friend speaks to an important issue that he touched upon earlier, which is the practice of talking Bills out. I got an assurance from the then Minister that the Bill would not be talked out, and that it would be given a fair hearing and allowed to go through the process, but he then rather dishonourably did the opposite of what he had told me. We ended up with the Bill not having a fair hearing in the House, and not being given the proper readings that it ought to have been given as a Bill from a Member of Parliament. The result is that we are back here six years later, discussing the same problem.

Chris Stephens Portrait Chris Stephens
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I thank my hon. Friend for that intervention. As I recall, it might very well have been in the debate on his private Member’s Bill when the then Minister rose to his feet and said, “I will be concluding my remarks at 2.30 pm.” That was at the beginning of his remarks. That is a completely scandalous way of dealing with it, but my hon. Friend is right. We have had assurances before that Bills would not be talked about and then, lo and behold, on the day that the Bill is up for discussion, that is exactly what happens.

We firmly oppose this practice. Because of the sectors of the economy that my hon. Friend referred to, we also oppose the inappropriate use of zero-hours contracts. Sometimes they go together, where there is an unpaid work trial for a zero-hours contract job. They are both exploitative practices. These non-standard types of employment that offer workers minimal job or financial security really have to end, particularly in a cost of living crisis. If the Government are really serious about helping people to earn more money, they need to put forward legislation to stop unpaid work trials and exploitative zero-hour contracts.

Continuous At-Sea Deterrent

Debate between Chris Stephens and Stewart Malcolm McDonald
Wednesday 10th April 2019

(5 years, 8 months ago)

Commons Chamber
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Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald
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Well, I am glad that normal service has been resumed.

As well as the issue of recruitment, there is of course the other issue of retention, which is becoming a big problem in the armed forces. I know that the Secretary of State recognises that. Indeed, we now have a situation whereby members of the armed forces are staying in the armed forces until such a time as they get a decent skill and qualification, with the sole intention of leaving to go into private industry. That is what the last armed forces survey tells us—I do not know why some Members on the Tory Benches are shaking their heads.

As this Government press on with Trident renewal, we should cast our eyes back to a couple of promises on defence that they made to the people of Scotland in the 2014 referendum campaign. Of course, the promise was made of a frigate factory on the Clyde. That promise was broken—not by this Secretary of State, but by the speaker who I am sure is going to follow me, the former Secretary of State, the right hon. Member for Sevenoaks (Sir Michael Fallon). Yet he seemed to think that there was a frigate factory on the Clyde. In fact, he seems to be maintaining that there is. I recall him standing at the Dispatch Box declaring that there was a frigate factory on the Clyde, but no such thing exists.

Then we come to the order of frigates. The former Prime Minister, David Cameron, promised that 13 frigates were to be built on the Clyde; that number was then cut down to eight. Any time we get a promise on defence or shipbuilding from this Tory Government—a bit like the way in which the fleet solid support ship contract has been lined up at the minute—we can be guaranteed that it will be another sell-out from Westminster.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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Does my hon. Friend recall that, when the former Secretary of State was at the Dispatch Box claiming that there was a frigate factory, BBC Scotland was with a GMB official at the piece of land where the frigate factory was supposed to be, which was of course a landfill of ash?

Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald
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I do indeed recall that. My hon. Friend does a fine job in representing the shipbuilding workforce in his constituency.

Veterans Strategy

Debate between Chris Stephens and Stewart Malcolm McDonald
Thursday 15th November 2018

(6 years, 1 month ago)

Commons Chamber
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Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald (Glasgow South) (SNP)
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It is always a pleasure to follow the right hon. Member for Rayleigh and Wickford (Mr Francois). Despite having done so on several occasions, I am never quite sure that I get it right. He always gives a forensic speech, and we are never in any doubt about where he stands on, well, pretty much anything actually. I always welcome his contributions.

I start on a somewhat sad note because the hon. Member for Berwick-upon-Tweed (Mrs Trevelyan) felt the need to resign from her position as Parliamentary Private Secretary in the Ministry of Defence. I think that is a loss to the defence team as she was very good to me and my colleagues when we tried to communicate with Ministers at the MOD. Who knows what lies ahead for her? I think that the consensus between us will perhaps end there for now, as the Brexit debate gets more intense.

I am glad this debate is taking place. I was slightly concerned, given the pressures on time and events this morning, that it would not happen. That would have been a great shame, given that we have just had a whole period of remembrance leading up to Remembrance Sunday at the beginning of the week. It was a pleasure to take part in the main centenary event in George Square in Glasgow city centre on Sunday, which was a very moving affair—the city council confirmed it as the largest remembrance event the city has held in the square for a number of years, which shows the desire there is among Glaswegians properly to remember and show thanks to the armed forces and veterans who have passed in previous wars.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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As my hon. Friend will know, I was not at George Square in Glasgow because I was at the Nitshill war memorial service. It was the first time there has been a main service there, and there were 300 people in attendance and 34 wreaths laid by community groups. The Friends of Nitshill War Memorial committee should be thanked for all their work over the past five months.

Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald
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I echo that entirely, and congratulate my hon. Friend on getting that point on the record.

I also had the pleasure of attending the Queen’s Park football club remembrance service. It will surprise anybody who knows me to hear that it was ever a pleasure for me to be at a football stadium, but this was a particularly noteworthy affair. As well as holding a remembrance service for football players who served in the first world war, some of whom did not return home, the club put together the Great War Project, which documented the lives of those who had played for Queen’s Park football club in my constituency, which is the oldest football club in Scotland. It had invited the families of the football players and soldiers from world war one. I even met a constituent of the now departed Secretary of State for Work and Pensions who was involved in the Scottish National party in 1945. Needless to say, he cannot support us any more from Tatton, but that goes to show the breadth of people that a remembrance event can bring together. I congratulate everybody at Queen’s Park football club on putting together the Great War Project, and I look forward to visiting the Great War Project at Langside church in my constituency tomorrow night.

Let me return to the veterans strategy. I genuinely welcome this document, which is a good starting point for a serious discussion. I particularly welcome the fact that on the veterans ministerial board we have Ministers from devolved Governments, in particular Graeme Dey, who is the Minister for Parliamentary Business and Veterans in the Scottish Government, and the only veterans Minister in a devolved Government anywhere in the UK—something that other devolved Governments could pick up on. I also welcome to his post the new Scottish Veterans Commissioner, Charles Wallace, who was appointed by the Scottish Government. I think he is the only veterans commissioner in the UK, and he will become a veteran on Tuesday. I had the pleasure of meeting him earlier this week—I think he was in front of the Defence Committee on Tuesday—and I am sure that all Scottish Members wish him well in his new role.

There are obviously many crossovers with devolved competencies as far as supporting veterans is concerned, just as there are with local government. I welcome the £1.3 million announced by the Scottish Government for the veterans fund to support veterans organisations across Scotland. I welcome the £10 million of additional funding for veterans with mental health needs. I also welcome the fact that the Scottish Government changed the rules to ensure that the war disablement pension was exempt from income assessments.

Defence Industry and Shipbuilding

Debate between Chris Stephens and Stewart Malcolm McDonald
Wednesday 11th July 2018

(6 years, 5 months ago)

Commons Chamber
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Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald
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The Minister has spoken quite a bit. I do not like not giving way to a Minister, but I would rather give way to a Back Bencher.

Chris Stephens Portrait Chris Stephens
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I thank my hon. Friend. Is he aware of recent press releases from the Ministry of Defence in relation to the MARS contract that the Minister talked about earlier? One says:

“The tanker is expected in Falmouth next spring when she will start military customisation.”

Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald
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My hon. Friend makes an important point that I am sure he will expand on later. [Interruption.] The Minister is most unkind. I sat and listened to him for 40 minutes and here I am being heckled as though he had taken five minutes. In fact, I am trying to remove parts of my speech to allow other colleagues to get in.

I want to come to some of the broken promises that the Conservatives have made with regard to shipbuilding in Scotland. Let us cast our minds back four years, when they were desperate—desperate—to buy off Scottish shipbuilding in the face of a potential vote for Scottish independence. They promised 14 Type 26 frigates to be built on the Clyde: a state-of-the-art, world-class frigate factory, which, amazingly, the previous Defence Secretary used to stand at the Dispatch Box and insist was there. My hon. Friend the Member for Glasgow South West was getting phone calls from journalists in Glasgow asking if they could go to see it. Indeed, I believe that a Labour Member—the hon. Member for Glasgow North East (Mr Sweeney)—actually took part in the design of the frigate factory. We were utterly sold out again by the Conservatives.

The current Chancellor, who at that time was the Defence Secretary, repeatedly told people in Scotland that staying in the UK was necessary to secure the future of shipbuilding in Scotland, but that promise was slashed. The guarantee of 14 Type 26 frigates was cut to eight, but we were promised five Type 31e’s to make up for the shortfall in numbers. Shipbuilders in Scotland—and indeed, I suspect, across the UK after this debate finishes—will not be trusting the Tories any time soon.

Finally, I want to read out a quote from the assistant general secretary—

Unpaid Trial Work Periods (Prohibition) Bill

Debate between Chris Stephens and Stewart Malcolm McDonald
2nd reading: House of Commons
Friday 16th March 2018

(6 years, 9 months ago)

Commons Chamber
Read Full debate Unpaid Trial Work Periods (Prohibition) Bill 2017-19 View all Unpaid Trial Work Periods (Prohibition) Bill 2017-19 Debates Read Hansard Text Read Debate Ministerial Extracts
Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald
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The hon. Gentleman makes a very important point and we are better informed for it. There cannot be a Member of the House who did not celebrate National Apprenticeship Week. On the back of that, if nothing else, this matter certainly merits Parliament’s attention this afternoon.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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I thank my hon. Friend and constituency neighbour for giving way and, obviously, congratulate him on bringing forward this Bill. He organised a drop-in this week. We heard from Maxine Clifford, a Glaswegian, who is regularly put on unpaid trial shifts of at least 10 hours a day. That is one of the principal reasons why we need this Bill to go through this afternoon.

Universal Credit Project Assessment Reviews

Debate between Chris Stephens and Stewart Malcolm McDonald
Tuesday 5th December 2017

(7 years ago)

Commons Chamber
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Chris Stephens Portrait Chris Stephens
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I asked a number of my hon. Friends before I rose to speak whether the hon. Gentleman seemed to suggest some sort of corporal punishment, and I have to say that they thought that he did.

I want to talk about the Information Commissioner, because what has happened is quite strange. The DWP appealed to the Information Commissioner over the publication of a 2011 report and then went to the first-tier tribunal, but the appeal was not upheld. Having been told that it had to publish that report, why is the Department now blocking further such reports—from May 2012, February 2013, June 2013, March 2014 and March 2015? I hope that the Minister will explain why the Department, having previously lost decisions at tribunal and been forced to respond to freedom of information requests, is choosing to appeal now.

The report from the Information Commissioner is particularly devastating for the Government. It even quotes a National Audit Office report, saying that it stated that a project assessment review report from February 2013

“raised serious concerns about the UCP which lead ‘to a reset of the programme between February and May 2013.’”

I think the Work and Pensions Committee, of which I am a member, has the right to review these reports, and also to look quite specifically at what recommendations have been brought forward and which of them the Department has not acted on. Could the issues covered include telephone calls and telephone charges—something I have been campaigning about since I came to this place two and a half years ago? Has a previous report suggested that calls to the Department for Work and Pensions should be free? Have recommendations been made, for example, regarding the difficulty faced by those who have to rely on a text relay operator or to use Minicom services—another issue I have raised recently? The Select Committee heard rather disturbing evidence of people having to use the text relay operator service who waited 45 to 50 minutes to contact someone, but found that they were hung up on. That is something the Department should urgently address, and the same applies to Minicom services. Did these project assessment reviews look at the closure of jobcentres? We have seen the Department’s proposals for the closure of hundreds of jobcentres across the UK.

Stewart Malcolm McDonald Portrait Stewart Malcolm McDonald
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While I share my hon. Friend’s outrage, he surely cannot be surprised. When it came to the closure of half of Glasgow’s jobcentres, not a single equality impact assessment was published, despite calls for the Department to do so.

Chris Stephens Portrait Chris Stephens
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I agree entirely. There is a significant problem of equality impact assessments not being published, not only by the Department for Work and Pensions but across the board. Last year, I tabled parliamentary questions to each and every UK Government Department and found that not one equality impact assessment had been carried out under their change and reform programmes.

Universal credit potentially affects 11 million UK citizens. That is why I look forward to the Select Committee receiving these reports and checking whether the Government acted on the recommendations that we had provided to them. I agree with my hon. Friend the Member for Airdrie and Shotts (Neil Gray) that the reports should not just be going to the Select Committee, because the general public have a right to review them to find out whether the Government have been acting on their recommendations.

There has been a lot of heat in the debate on universal credit. We have heard some suggestions that food banks are a good thing, but food banks are not part of the social security system of this country. In 2010, 61,400 food parcels were delivered to citizens across the UK. The figure for this year, so far, is 1,182,594. If there can be any suggestion at all that austerity is working, it certainly does not seem to be working for the poorest and most vulnerable in our society.

Points of Order

Debate between Chris Stephens and Stewart Malcolm McDonald
1st reading: House of Commons
Thursday 15th December 2016

(8 years ago)

Commons Chamber
Read Full debate Diabetes Inpatient Care Bill 2016-17 View all Diabetes Inpatient Care Bill 2016-17 Debates Read Hansard Text
Lindsay Hoyle Portrait Mr Deputy Speaker (Mr Lindsay Hoyle)
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Order. We have two points of order that are exactly the same, more or less, from Chris Stephens and Stewart Malcolm McDonald. But okay, let us start with Chris Stephens.