56 Chris Stephens debates involving the Home Office

Tue 1st Nov 2016
Orgreave
Commons Chamber
(Urgent Question)
Thu 4th Feb 2016
Return of Kings
Commons Chamber
(Urgent Question)
Mon 18th Jan 2016

Orgreave

Chris Stephens Excerpts
Tuesday 1st November 2016

(7 years, 6 months ago)

Commons Chamber
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Brandon Lewis Portrait Brandon Lewis
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My hon. Friend has raised the important issue of the safety and security of our police, which we will debate tomorrow. It is right for people to appreciate that our forces police by consent, which is why I think that the reforms that have taken place over the past few decades are so important, and why I think that we must continue those reforms. We want a police force that we can continue to be proud of and continue to rate as the best in the world, and we want to make sure that our police officers are safe as well. That does not detract from the fact that both the Home Secretary and I fully appreciate the strength of feeling on all sides of the debate. Nevertheless, the decision about Orgreave had to be about what was in the wider public interest. That is the decision that the Home Secretary has made, and rightly so.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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The Orgreave Truth and Justice Campaign is supported by people throughout the United Kingdom, including many of my constituents. Yesterday’s decision ultimately means that South Yorkshire police will not be held to account for their actions and required to answer the serious allegation that they were deliberately trying to create circumstances in which riot charges would stick, a narrative that was briefed to the then Prime Minister and her Cabinet. In the absence of an inquiry or an independent review, how do the Government intend to deal with that very serious allegation?

Brandon Lewis Portrait Brandon Lewis
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If there are allegations and new evidence, the IPCC chair repeated to me yesterday what it has said publicly: it will look at any new evidence and take it into account in any decisions it makes moving forward. In particular, there are still ongoing investigations and potential criminal proceedings linked to Hillsborough. This is also why it is important that we not only continue to deliver the reforms outlined over the last 30 years, and in particular the last five or six years, but we continue the reform of the police service, especially working with South Yorkshire police on its relationships with its local community.

Asylum Seekers: Glasgow

Chris Stephens Excerpts
Tuesday 5th July 2016

(7 years, 10 months ago)

Westminster Hall
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Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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I beg to move,

That this House has considered the provision of services for asylum seekers in Glasgow.

It is a pleasure, as always, to serve under your chairmanship, Mr Hollobone. May I thank the Minister for being here to listen to this debate and for taking time to consider this matter? We met to talk about these issues when extraordinary revelations were published in The Times and by BBC Scotland on the treatment of asylum seekers in Glasgow. Since that meeting, more extraordinary revelations have been published by the Sunday Herald newspaper, showing that persistent problems are leading to perverse outcomes.

This debate is very timely. Persistent issues remain in the delivery of housing, which is the lifeline public service for a group of people—women, men and children— who are seeking protection and who, by definition, need more than most the stability that a home should bring. The asylum process is difficult enough without problems of poor housing and treatment to contend with too.

The revelations published recently in the Sunday Herald include the story of an Iraqi woman with health problems and her young child being placed in a dirty second-floor flat for months, despite a doctor’s letter and instructions not to carry her child upstairs. She also claimed that drug addicts were frequenting the shared close. Another asylum seeker said that, despite reporting to the police four times racial harassment against herself and her baby outside her flat, she and her toddler had not been moved. Serco said that a housing officer had visited and was taking the complaint very seriously and monitoring the situation. I do not believe that to be acceptable.

One asylum seeker raised alleged aggressive and intimidating behaviour by the Orchard and Shipman staff who evicted him late last month—an allegation that was reported to Police Scotland. Agencies have also reported pregnant women and families facing eviction. In the past few weeks, up to 20 single men have been bussed from Glasgow to London and Manchester at short notice, with a total of 44 expected to be relocated within a month. Twenty families will then be moved to Glasgow. Another asylum seeker case brought to my attention is that of a constituent who is a single mother of three young children living on the third floor of a tenement building where she is unable to lock her windows.

Organisations representing asylum seekers continue to have concerns. Mike Dailly, principal solicitor and director of the Govan Law Centre, has said:

“There are also repeated cases of overcrowding and severe disrepair. This organisation is largely unaccountable despite receiving significant public funds to protect some of the most vulnerable in our society.”

Shafiq Mohammed, a former Orchard and Shipman employee turned volunteer for the Asylum Seeker Housing Project—ASH—said:

“I would describe some of the properties that we’ve come across as slums. In essence, asylum seekers are living in the poorest-quality accommodation in the city.”

Others have reported insect-infested couches; dirty carpets, walls, bathrooms and kitchens; and common stairwells where people regularly urinated. Two women said that their children had developed skin infections.

Too often we have found that the housing provided through the Home Office’s outsourced commercial contract to Serco, which is then subcontracted to Orchard and Shipman, provides not stability but, sadly, aggravation and harm to those who should be treated with dignity and given housing that is safe and secure. Indeed, the Scottish Refugee Council report of September 2014 shows that what was exposed this year has roots in 2012. There has been a transition from the more locally-rooted and therefore accountable, flexible and efficient model of providing housing for those seeking protection to what we must remember is an experiment in terms of asylum accommodation—a thoroughly market-based approach to the provision of such a vital public service. There is something rather valuable in having devolved, local oversight and delivery of housing for asylum seekers in terms of weaving them into joined-up services, democratic oversight and accountability, the flexibility to, for instance, flip accommodation at the point of positive decision to enable continuity of housing for the refugee and in terms of community cohesion.

Outsourcing may well suit the UK Government, as it allows them to outsource not only service delivery but a fair degree of accountability. Many of us have lost count of how many carefully drafted freedom of information requests and parliamentary questions have not been answered, on the sometimes dubious grounds of disproportionate costs or commercial confidentiality. I trust that the Home Affairs Select Committee will look at that issue; I am pleased to see its Chair, the right hon. Member for Leicester East (Keith Vaz), in his place. It may well also suit the UK Government to have their contractors on the front page of media exposés rather than Ministers. The reality is that taking such hits for future contracts could, in the long term, be worth it.

Let me return to the present issues in Glasgow. The Sunday Herald article spoke to a system that is increasingly chaotic. Symptoms of that chaos include the one and a half years that Glasgow, alone in the UK, did not have an initial accommodation facility where everyone could access the new services upon being newly dispersed to the city. In practice, that has meant that not all get their orientation briefings or health screenings done, with delays in accessing financial assistance.

Keith Vaz Portrait Keith Vaz (Leicester East) (Lab)
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I congratulate the hon. Gentleman on securing this important debate. I have visited some houses in Glasgow at the invitation of the hon. Member for Cumbernauld, Kilsyth and Kirkintilloch East (Stuart C. McDonald). As the hon. Member for Glasgow South West (Chris Stephens) knows, the Home Affairs Committee is conducting an inquiry into this matter.

Does the hon. Gentleman agree that one issue that should be explored is the dispersal arrangements? The dispersal map of asylum seekers shows that they are concentrated in certain urban areas, but the whole country should take a fair share of asylum seekers.

Chris Stephens Portrait Chris Stephens
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I thank the right hon. Gentleman for his intervention. He is right that we must look at dispersal. It is to Glasgow’s credit that the city council decided 16 years ago to tell the UK Government that it was happy to take asylum seekers. We in Glasgow are proud of that approach, but the dispersal issue needs to be looked at.

As the Sunday Herald article detailed, there is persistently high use of hotels and hostel-like accommodation for asylum seekers across the board. We know that the numbers in such accommodation quadrupled between November 2015, when the figure was over 100, and May 2016, when it was over 400. This trend shows no sign of weakening. People are being lost in the system and not getting the safe and secure housing that this approach is ostensibly there to ensure.

We appreciate that priority is being given to taking newly dispersed families out of hotels and hostels as soon as possible, but we have been aware of cases over the past few months of families being stuck in such accommodation for six or seven weeks, with the consequence that they feel isolated and unable to put down roots and their children are not entitled to enter school. These specific issues are underscored by persistent reports of people being placed in unsuitable and often overcrowded accommodation and being shunted around Glasgow at short notice and between Manchester and London with insufficient regard to their wellbeing and needs, as the Sunday Herald piece suggested. With an increase in numbers, the system is struggling to cope.

The Scottish Refugee Council and other agencies, such as the British Red Cross, Govan Law Centre and many others, are finding that too often a crude housing-led approach prevails and the needs of individuals and families are a second or third consideration. What action has the Minister taken since the Sunday Herald article was published? What steps has he taken to ensure that these problems do not persist? Will he tell us what actions or penalties are in place for breaches of contract and poor performance by contractors? Can he remind us what penalties or mechanisms are in place that would result in a contractor being removed from provision of these services?

I want to touch on gender and asylum support. One persistent casualty of the housing-led approach is the visibility of women seeking protection. As the Scottish Refugee Council has articulated many times, the asylum support regime effectively silences women. In a recent written answer, the Minister stated that he had no plans to generate or publish asylum support statistics by gender. We think that is an unacceptable omission, which amounts to the UK Government stating that gender is an irrelevant or insufficiently important part of identity to merit analysis or publication in asylum support policy. In my experience of representing constituents, I believe that is a crucial factor.

Just on the asylum accommodation issue, many agencies and groups have documented that women have, inter alia, felt very unsafe in shared flats with no locks, including on bedroom doors, and that housing officers have entered the accommodation unbidden. There is a lack of women-only initial accommodation, and it is unclear what competence and training operational and management staff have in gender and preventing violence against women. Will the Minister reconsider implementing a gendered review of asylum support? Will he publish different statistics for women asylum seekers? Will he look into how women have been treated, particularly in respect of privacy issues?

There is no list of registered social landlords, but there is an issue relating to whether accommodation meets the regulations under the Housing (Scotland) Act 2010. We assume that Orchard and Shipman is not registered under the housing regulations and is therefore not a registered social landlord. That leaves the question of who, under the 2010 Act, has general consent to provide housing services. The regulation of asylum seeker housing seems to be non-existent. I wrote to the Scottish Housing Regulator, who could not tell me who was a registered social landlord under the current Act.

Does the Minister have a list of registered social landlords in Glasgow who provide asylum accommodation? Does the Home Office ensure that social landlords provide housing quality that meets the regulations of the 2010 Act, or does it have a different standard? What expectations does the Minister have to ensure that any accommodation provided by Orchard and Shipman meets the standards of the Act?

COMPASS—commercial and operational managers procuring asylum support services—contracts are priced by UK Ministers at such a low level that only large private-sector companies with no footprint or interest in areas of asylum dispersal can afford to bid for them. It is now clear that the Home Office has three current contractors over a barrel and are keen to extend them into 2017-19. I am aware that one contractor has already asked to extend a contract to 2018. Orchard and Shipman has reported that its Glasgow subsidiary is deriving profit from its asylum seeker contracts and many of us have an issue with that. Serco Group announced to the London stock exchange in February 2016 that central Government justice and immigration contracts were marked out as priorities, both globally and in the UK.

We believe that a different approach would benefit local statutory bodies and communities, and those in the accommodation. The Home Office should seriously consider at least a substantial revision of the outsourcing approach to the provision of housing. The Home Affairs Committee’s asylum accommodation inquiry is one place where I hope that that argument will be taken on. However, it will not be effective if the Home Office decides, inappropriately, to extend the COMPASS contracts to 2019 before the Committee reports and its recommendations are considered. I hope that the Minister will confirm that there will be no extension of contracts until then.

There is clear evidence in our great city of Glasgow of asylum seekers and EU nationals being in fear of their future following the Brexit vote 10 days ago. We are dealing with our fellow human beings, who are fleeing oppression and persecution. Many of them are women fleeing sexual violence. Many, like us, had professions and careers, but are now seeking sanctuary and safety. We have a duty of care to our fellow human beings, and we must treat them a lot better than we do. I hope we can treat asylum seekers as we ourselves would like to be treated if we were in their situation. I look forward to the Minister’s response.

Philip Hollobone Portrait Mr Philip Hollobone (in the Chair)
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Because of the Divisions, and because the previous debate finished, technically, 22 minutes early, the Minister has until 4.53 pm, although he does not have to use all that time.

James Brokenshire Portrait The Minister for Immigration (James Brokenshire)
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It is a pleasure to serve under your chairmanship, Mr Hollobone.

I congratulate the hon. Member for Glasgow South West (Chris Stephens) on securing the debate. I have met him to discuss specific concerns, and the invitation to do so again remains open to him. If he has received specific complaints or concerns from his constituents, or from charities or non-governmental organisations operating in Glasgow about standards of accommodation or related services, I certainly extend my offer for him to contact me and to raise any matters directly, as I have indicated.

I again underline my willingness to continue discussion and dialogue outside the debate this afternoon. If issues are being brought to his attention directly, I want to know whether individual cases are being raised in relation to property standards or otherwise, so that we can ensure that they are dealt with effectively and promptly, not just in terms of the contracting arrangements we have with Serco, but equally to enable asylum seekers using accommodation in Glasgow to be reassured about the seriousness that we attach to complaints when they are made.

May I make a general point about intimidation or hatred towards anyone as a consequence of their background, faith, colour or creed? I take a very uncompromising approach to that: it is utterly unacceptable. We are working with the police here and with Police Scotland to ensure that we have a clear understanding of incidents that may occur. Equally, we want to give a strong reassurance about the approach that this Government take, working with the devolved Administrations and in particular the Scottish Government, who have the devolved responsibility in relation to crime. All right hon. and hon. Members present in the debate would want to give the very strong response that, whatever our feelings about the result of the referendum, that does not provide any excuse, any succour or any opportunity at all to sow division or hatred in the United Kingdom or the countries that make up the UK. We all stand united in confronting and combating any of that, wherever it may occur.

Chris Stephens Portrait Chris Stephens
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I thank the Minister for those comments; I agree with him wholeheartedly. Is it the Government’s intention to meet organisations such as the Ethnic Minorities Law Centre in Glasgow, which represents EU nationals and asylum seekers? They are reporting to me, as a Glasgow MP, the fear that asylum seekers and EU nationals have. Given the message the Minister is sending, it would be very useful if the Government wrote to such organisations or met them. I hope he will consider that.

James Brokenshire Portrait James Brokenshire
- Hansard - - - Excerpts

If the hon. Gentleman has details of groups or organisations that are making those representations to him, I will certainly be pleased to follow up on that. There are regular visits to Scotland by representatives of UK Visas and Immigration, which has the lead responsibility on these issues. I had officials there last week in relation to a number of these issues. However, if the hon. Gentleman is picking up specific concerns and if there are groups that he thinks there would be a shared value and benefit in meeting in order to understand those concerns and to telegraph the clear message that I hope I have given in this debate, I will of course be very willing and happy to follow up on that. I am grateful to him for his intervention in that regard.

I underline the fact that the UK has a proud history of operating an asylum system that looks after individuals seeking refuge from persecution and we are committed to providing safe and secure accommodation while asylum cases are considered. I am very grateful to the city of Glasgow for its participation in the asylum seeker dispersal scheme and for the support it has provided over many years to asylum seekers.

I welcome this debate. There have been a number of debates on issues relating to support for asylum seekers. As I have already said, I certainly want to continue the dialogue and ensure that we are getting feedback from colleagues as well as from non-governmental organisations and others that take an interest and are engaged in these matters.

For those asylum seekers who do not have independent means of support, the Government provide access to support services in accordance with the obligations of the 1951 United Nations convention relating to the status of refugees—the Geneva convention. The COMPASS contracts provide asylum seekers who claim to be destitute with full-board accommodation, in so-called initial accommodation, while their means are assessed, and then with accommodation throughout the United Kingdom—dispersed accommodation—and a small weekly allowance of £36.95 per person per week for food and other essential expenses while their asylum application is considered.

Our existing policy is aimed at ensuring an equitable distribution of asylum seekers and refugees across the country, so that no individual local authority bears a disproportionate share of the burden.

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James Brokenshire Portrait James Brokenshire
- Hansard - - - Excerpts

As the right hon. Gentleman knows—he has questioned me on this issue in the Home Affairs Committee previously—we have a voluntary arrangement for dispersal in respect of asylum seekers. Yes, we are taking steps to encourage more local authorities to contribute and provide that support. It is important to see this in the context of both the really positive support that many local councils across the United Kingdom are providing for the Syrian vulnerable person resettlement scheme and the pressures on some local authorities in respect of asylum-seeking children. The right hon. Gentleman will also be aware of the separate dispersal arrangements that we announced last week in relation to that. Therefore, different councils are contributing in a number of different ways. It is important to recognise the different ways in which many local councils are providing support for refugees and asylum seekers, whether they be adults or children, with the different challenges that each group presents. It is important that we provide appropriate support for them.

In Scotland currently, the only dispersal area is Glasgow. The hon. Member for Glasgow South West recognises that, and we have had discussions about it previously. A meeting took place in February with other local authorities in Scotland to seek their consent to widen the dispersal of asylum seekers beyond Glasgow. Follow-up meetings have explored these issues further, but I certainly encourage the hon. Gentleman to continue to work with the Home Office and the Scottish Government to ensure that we are working together to encourage more local authorities in Scotland to recognise the need to extend that beyond Glasgow.

I pay tribute to the work that many local authorities are already doing in providing support for Syrians arriving under the vulnerable person resettlement scheme. In some ways, that is unlocking many more local authorities, which recognise the contribution they can make and the role they can play. That is a conversation that I am very keen to continue, to ensure that we are indeed looking at the particular concentrations in Glasgow and seeing how we can work together to extend dispersal into other parts of Scotland.

Accommodation standards were the core part of the hon. Gentleman’s contribution. The Home Office is working with its contractors to ensure that all the accommodation provided to asylum seekers is safe, habitable and fit for purpose and that asylum seekers are treated with dignity and respect, taking account of their vulnerability. We are also ensuring that the system is effective and efficient and provides value for money for the taxpayer. I am of course concerned about any allegations of substandard accommodation or misconduct or mistreatment of asylum seekers by our staff or the staff of any contractors. Such allegations are taken extremely seriously and investigated thoroughly.

The suppliers’ housing inspectors are required to visit each property at least once a month and when asylum seekers first arrive at, or depart from, a property. The Home Office also inspects properties and will inspect one third of the properties in the Scotland and Northern Ireland contract area over the course of this financial year. Where Home Office inspections find that accommodation does not conform to the required standards, contractors are provided strict time limits to remedy the defects.

I can assure the hon. Gentleman that the Home Office can, and does, impose penalties on any provider who fails to meet the terms of their contractual agreement. Between April 2015 and April 2016, four service credits were applied for accommodation standard issues in Glasgow. In those cases, the required improvements were made but not within the prescribed timescales; therefore service credits were applied.

The Home Office has improved its inspection regime over recent months not only to ensure that the accommodation standards are being complied with, but to ensure that asylum seekers have opportunities to raise any concerns they have or report any complaints that our providers have not resolved to their satisfaction. This was a core part of the review that we undertook to ensure that we were getting full feedback from service users and therefore not simply relying on providers to provide that feedback, and also to engage with NGOs and charities. That is something that I remain committed to doing to ensure that we get that further, full feedback.

Chris Stephens Portrait Chris Stephens
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I thank the Minister for giving way; he has been most generous and we may well get to 4.53 pm. In relation to inspections, one of the big concerns is that asylum seekers are unable to lock their own accommodation and have privacy issues. That is a key concern, so will the Minister look at that and also ensure that inspections are done in such a way that asylum seekers are not left frightened of seeing someone with a uniform, which will mean something different to them from what it would to us?

James Brokenshire Portrait James Brokenshire
- Hansard - - - Excerpts

I am very happy to look into the issue that the hon. Gentleman has highlighted. If there are concerns about security, assurance or safety, those are of course the sorts of issues that I would want to know are being investigated, so that those in receipt of accommodation have confidence in their surroundings. Equally, I will certainly reflect upon his point about the manner in which investigations and inspections are conducted.

One of the points I was concerned to ensure we reflected upon properly was the manner in which inspections are conducted, so that service users can be confident that they can report problems to those who are inspecting without fearing some comeback to themselves and so that there is no barrier to that taking place. That is why I made the point about talking to NGOs and charities. Sometimes service users do not have that confidence, for whatever reason—whether that be from past experiences of contact with authority figures in their own countries that they have fled from—but if there are issues and they feel confident to be able to report them, we can get the appropriate feedback to understand whether issues are emerging. On that point, it is important to stress that the Home Office has established an advisory board with key NGO stakeholders to better capture the views and concerns of the asylum seekers we accommodate.

The hon. Gentleman raised the point about hotels as well. Under the COMPASS contracts, providers are able to use contingency accommodation to cope with high levels of demand. Again, I have made it clear to providers that this is only ever acceptable in exceptional circumstances and asylum seekers must be moved to appropriate longer-term accommodation as soon as possible. If there has been that accommodation in hotels in Scotland, it is possible that the movements he described may be to move asylum seekers to longer-term, more dispersed accommodation, which is obviously something I would want to see, in terms of overall stability for them. We have been working with the providers on that and have seen recent improvements.

Chris Stephens Portrait Chris Stephens
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Will the Minister look specifically at the issue in relation to women asylum seekers? I am thinking about asylum seekers who are unable to get what is known as an HC2 form for healthcare and getting access to a GP. This is a real issue for women asylum seekers, particularly those coming into the country fleeing sexual violence, for example. I would be obliged if the Minister looked specifically at that issue.

James Brokenshire Portrait James Brokenshire
- Hansard - - - Excerpts

If there are some further specifics, I would be grateful if the hon. Gentleman wrote to me or provided the details. I was aware that towards the end of 2015 there were some temporary issues with attendance at NHS appointments, following the closure of the initial accommodation block and an increase in the number of service users. My understanding was that these issues had been addressed and all asylum seekers are triaged by the NHS for health screening when they arrive, but if there are emerging issues or if there is a specific point about the form that he highlighted, I would be very pleased to look into that for him.

Asylum Support Contracts

Chris Stephens Excerpts
Wednesday 10th February 2016

(8 years, 2 months ago)

Westminster Hall
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Stephen Doughty Portrait Stephen Doughty
- Hansard - - - Excerpts

I find that absolutely extraordinary; my hon. Friend gives a shocking example. As a gay MP myself, I would find it horrendous to be placed in accommodation with somebody who potentially had persecuted me or potentially would persecute me. However, that is the reality of many people’s experience—they find themselves in unsuitable accommodation. Yesterday in the Home Affairs Committee, we heard one example of 11 people being crowded into a room, and I have heard examples of individuals being placed with people who allegedly may have persecuted them in the past. Some very serious concerns are being raised.

The asylum dispersal and integration process appears to have stopped, and the principle behind it appears to have been abandoned, not only at the limited number of dispersal locations but at the localities within them. I would be interested to hear the Minister’s views on that and on whether we are getting things right. Simply put, the system as it stands is not good for those seeking sanctuary, not good for the communities that those people are being placed in and not good for wider integration, and I also question whether it is good value for the Government.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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The hon. Gentleman is making an excellent speech and I thank him for securing this debate. Does he agree that services to asylum seekers have basically been reduced since March 2012, when the Government took the decision effectively to privatise those services? In Glasgow, for example, it was the local authority that was providing the services for asylum seekers.

Stephen Doughty Portrait Stephen Doughty
- Hansard - - - Excerpts

I am not aware of the specific history in Glasgow that the hon. Gentleman refers to, but there are serious questions to be asked about whether these private companies are operating in the most effective way, not only for their users but in terms of their value for money to the taxpayer.

Before I express some detailed concerns about the COMPASS contracts and Clearsprings specifically, let us finally remind ourselves of a few crucial facts. The Refugee Council states that asylum seekers make up just 10% of those people arriving in Britain and that in any case many of those asylum seekers are not granted refugee status. Germany, Hungary, Sweden, Italy, France and Austria all receive significantly more asylum applications than the UK, and very few asylum seekers make it to this country.

Asylum seekers made up just 4.1% of immigrants to the UK in 2014, and the UK is home to less than 1% of the world’s refugees; those figures are from the United Nations High Commissioner for Refugees in 2014. The fact is that the vast majority of the world’s refugees live, often in camps, in the poorest developing countries in Africa, Asia, and the middle east. Between them, those regions host more than three quarters of the world’s refugees. Turning specifically to Wales, an answer from the Immigration Minister on 28 January stated that just 1,086 asylum seekers were accommodated in Cardiff by Clearsprings in 2015, and just 2,384 were accommodated in Wales overall.

I know that other Members will want to get into the detail of their concerns in their areas, but as I have stated publicly before, no one is asking for special treatment for those seeking sanctuary in Cardiff, Wales or anywhere else in the UK. We are simply asking for them to be treated with the dignity and compassion that we would all expect from our fellow human beings. It is easy to pick up a few examples of alleged luxury accommodation or temporary accommodation in mainstream hotels, for example after arrival at an airport, but the reality in Cardiff for many of those seeking sanctuary who I have met and heard from appears to be very different.

The Chair of the Home Affairs Committee, my right hon. Friend the Member for Leicester East (Keith Vaz), outlined to the Minister the direct comments of those in Cardiff who have experienced discrimination as a result of being forced to wear the red bands, and I am sure my hon. Friend the Member for Cardiff Central will want to tell us more about that. Over the past few months, I have been approached by a number of constituents whose treatment by Clearsprings is seriously concerning. I have written to the Home Office on a number of occasions to raise specific cases. Numerous concerns and allegations have been raised by my constituents on the substandard nature of accommodation offered. Those reports have come directly from users and others working with asylum seekers in Cardiff.

Allegations I have received include short-notice evictions, intimidating and abusive behaviour, and people having their bedrooms entered without their consent, which, incidentally, the Home Office has confirmed to me in a letter is entirely consistent with the principles and guidance of the COMPASS contract. That raises some serious questions, especially when we are talking about vulnerable women and children fleeing sexual violence. To have their room entered without consent by a man—even in itself that is a serious concern.

One constituent, who I will refer to as Mrs A, fled rape and sexual violence. That horrific circumstance is faced by many female asylum seekers. With her children, she was settling into her new community in my constituency in Cardiff. She was receiving medical support and had a supportive network for her family via the school and local community. After spending time integrating, establishing that network, getting her life back on track and providing a safe space and sanctuary for herself and her children, Mrs A was suddenly informed at short notice that she had to leave and move more than an hour away to Swansea. Clearsprings provided her with no official letter or communication; there was just an anonymous note posted to her room telling her at very short notice that she should pack up and be prepared to leave.

I was approached by another woman in a very anxious and depressed state who had a young child. She had been made to share a room with a woman with mental health issues who allegedly spat on their possessions and crockery and would leave her child’s potty with the pots and pans in the kitchen. The woman was too scared to complain for fear of jeopardising her situation. That is a crucial point. The chief executive of Clearsprings appeared to suggest yesterday that he was not aware of a lot of the complaints or was not made aware of them by staff or others. The reality is that the vulnerable people living in such accommodation have come from countries where complaining to the authorities will lead to them being incarcerated or, worse still, tortured or killed, so they are naturally nervous about raising concerns with authorities.

Another vulnerable young constituent approached my office earlier this month. She had been encouraged hurriedly to sign a tenancy agreement by Clearsprings, but was not told in advance that she would have to share a room. She was bullied and victimised by other tenants and was distressed as her landlord had complained about and then stopped her brother visiting her. He was her only relative in Cardiff and lived in separate accommodation. The young woman complained that her landlord repeatedly let himself into her room unannounced, including while she was in bed or undressed. She was then told she would be moving with very short notice of two days.

Those are just a few of the stories I have had about Clearsprings, on top of the well-publicised information about the standards at Lynx House. The chief executive of Clearsprings admitted yesterday that 11 people had had to share a room there at one point. We see further revelations in The Guardian this morning about a local authority report into the conditions and the serious concerns about the facility. Indeed, in answer to a recent parliamentary question that I tabled, the Minister confirmed that between 2010 and 2015, the Department received 60 complaints in total regarding services provided by Clearsprings. Staggeringly, 59 of those complaints have been made in just the past six months.

Yesterday the chief executive appeared woefully unaware of those concerns. He appeared bemused about the furore over the red bands and only apologised to the Chair of the Home Affairs Committee under repeated questioning. Highly revealing, however, was his claim that despite repeated visits from Home Office inspectors, no one had raised concerns about the use of the red bands. Given that the Minister rightly admitted yesterday that they were wrong, can he explain why it took the revelations in the media for action to be taken? It is one thing for the chief executive of Clearsprings to dismiss the concerns, but if the property was being inspected by the Home Office, as many of these properties are, why were they not picked up on previously?

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Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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It is a pleasure to serve under your chairmanship, Mr Stringer. I thank all hon. Members who have spoken so far in this enjoyable debate and the hon. Member for Cardiff South and Penarth (Stephen Doughty) for securing it.

Glasgow City Council was the first UK local authority to accept dispersal asylum seekers, and we are proud of that. Approximately 10% of the UK’s asylum seekers have come to Glasgow. I have concerns about the contract that Serco was awarded in March 2012, which, as we heard from my hon. Friend the Member for Glasgow North East (Anne McLaughlin), was then subcontracted to Orchard & Shipman to manage the properties.

Before I go into my concerns about accommodation, I want to put on the record a case that was presented to me by the Govan and Craigton Integration Network, which does an excellent job of assisting refugees and asylum seekers. I find it unacceptable that a gentleman was handed an Asda gift card instead of money on an Azure card and then placed in accommodation that was 2.1 miles away from the nearest Asda. He had no access to travel or to breakfast at a hotel. The error was then compounded by the individual being moved to another location where the nearest Asda was 4.4 miles away. I have real concerns about how that situation was handled and have written to the Home Office about it.

The statement of requirements of the COMPASS contract secured by Serco states that its responsibilities include providing safe, habitable, fit for purpose and correctly equipped accommodation to asylum seekers; ensuring that properties adhere to the standards established in the decent homes standard; providing adequate transport to and from initial and dispersal accommodation and medical appointments; abiding by contractual management regulations at all levels; and ensuring that there is a complaints procedure for those living in dispersed accommodation and that organisations report on their performance against the specified standards. I contend that Serco’s providers continue to fail to meet those contractual standards.

In another case brought to my attention by the Govan and Craigton Integration Network, an asylum seeker was sharing a room with eight other asylum seekers with no financial support. That is a clear breach of point C.1.3.7 in the COMPASS statement of requirements, which states:

“Sleeping quarters must always be appropriately sized for the number of occupants and the occupancy of a room shall not exceed that specified in the appropriate space standard.”

The space standard set out by an initiative of the European National Red Cross Societies states:

“Single adult residents should, as a rule, be housed in rooms with a maximum of four beds, and have at least have six square metres of space in the bedroom.”

That is clearly not being adhered to in the case I describe.

Inspections have confirmed that many properties remain below the required contractual standard, for reasons ranging from minor to major defects. Weaknesses in the frequency and quality of inspections have resulted in vulnerable asylum seekers being housed in filthy conditions, with witnesses citing bedbugs and sores from living in such accommodation. In another constituency case, a single man was allocated a one-bedroom flat alone. On entering the flat for the first time, he discovered blood splattered on the bedroom wall, which had clearly not been cleaned since the previous occupant left. He reported it to Orchard & Shipman along with the non-locking front door, mould in the kitchen, stains everywhere, the intercom system hanging from the wall with exposed wires, and non-opening windows. The response was that he had signed to accept the flat, even though he had not actually seen it, so Orchard & Shipman was not responsible for the flat’s condition. I find that quite disgraceful, and I hope the Minister will respond to it.

In another case, a single mum of two children, aged 18 months and seven months, was housed in a two-bedroom flat with another family she did not know. Unrest towards the young mum from the other family has resulted in them not allowing her to access the kitchen or cooking facilities until late at night, preventing her from being able to feed her young children during the day. She suffers from post-natal depression, which is being aggravated by the situation she finds herself in.

Another of my concerns relates to communication, which the hon. Member for Stockton North (Alex Cunningham) touched on. Communications are not routinely translated for asylum seekers, resulting in their not understanding what has been asked of them.

It is clear that my examples amount to serious contractual breaches. I support the review that the hon. Member for Cardiff South and Penarth called for, and I ask the Minister to investigate the matters I have raised today. What steps will he take to ensure that service providers are keeping to Home Office contracts?

Return of Kings

Chris Stephens Excerpts
Thursday 4th February 2016

(8 years, 2 months ago)

Commons Chamber
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Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.

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Karen Bradley Portrait Karen Bradley
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I would be very interested in learning more about what the hon. Gentleman says, as that is exactly the kind of initiative that we need to ensure that it is clear that no woman can ever be guilty of inciting her own rape. Rape is committed by the perpetrators, and they are the only people who are responsible.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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As the Minister will know, I wrote to the Home Secretary on this issue in response to the outrage and anger of my constituents who contacted me about it. The Government of Australia have publicly stated that they will continue to monitor any application from Roosh V, or anyone else associated with the Return of Kings. Will the Minister assure the House that the UK Government will do likewise for any individual associated with this group who is promoting a diet of hate?

Karen Bradley Portrait Karen Bradley
- Hansard - - - Excerpts

I assure the hon. Gentleman that the Home Secretary keeps a very close eye on all these matters, and that the Government take every step they possibly can.

Donald Trump

Chris Stephens Excerpts
Monday 18th January 2016

(8 years, 3 months ago)

Westminster Hall
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Anne McLaughlin Portrait Anne McLaughlin
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That is why I am summing up by giving both sides of the argument. I am maybe just a bit more vociferous in my opposition to Donald Trump the person. I understand the hon. Lady’s argument, but the way in which I see this case as being different because Donald Trump is a presidential candidate is that he should be less likely to get away with such things because he has far more influence over many more people.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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Surely the point is that Donald Trump wants to ban parliamentarians from this Parliament from entering America. As a presidential candidate, he should know better.

Anne McLaughlin Portrait Anne McLaughlin
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I completely agree. He should know better. I smiled to myself when I heard arguments from Conservative Members saying that we should not be interfering in anybody’s chances in the political process. Yet, there are MPs in this Parliament who Donald Trump would prevent from visiting his country. When someone of his prominence is running for the most powerful political position on the planet and is actively encouraging discrimination as state policy, it divides communities; it cannot do anything else. That example leads to countless acts of low-level bigotry and hatred that will never be reported.

I turn to some examples that have been reported and to the rise—not just from Donald Trump, but from his like—in Islamophobia. For example, after the Paris attacks, a friend of mine who is a Scottish National party councillor in Glasgow talked about his son being afraid to walk to school because he saw the headlines on the front pages of newspapers. One in particular claimed that a significant percentage—I think it might even have said “a majority”—of Muslims supported terrorism. The child was frightened to go to school. Some Muslim children are going to school and being called terrorists and bombers. They have absolutely no connection to any of the terrorist activities that are going on.

Today the Prime Minister announced funding to assist in English language lessons. I agree that we should support people—not force people—to integrate, but my understanding is that the funding is for Muslim women. What does religion have to do with the English language? How will that work? Will Muslim women routinely be tested to see whether their English language skills are up to speed? Has my hon. Friend the Member for Ochil and South Perthshire (Ms Ahmed-Sheikh) already passed that test or does she have to take a test in English? It is ridiculous. If the Prime Minister did, indeed, say that the money was not for women who do not speak English, but for Muslim women, and if that is not just how some of the press interpreted it, it is wrong. That, in itself, will assist Islamophobia. I am sure that it was not deliberate, but we all need to remember that language is so important and we all would do well to mind the language that we use.

With Donald Trump, the issue is not just the language that he used, but the intent behind a prepared statement. In pre-war Europe, Jews were forcibly registered. Donald Trump has called for Muslims not just to be banned from going into his country, but to be registered and tracked. To my mind, there is no difference between that and what happened to the Jews in pre-war Europe. That leads me to a number of questions I have for the Minister.

First, does the Minister agree with some of his colleagues that the impact of Donald Trump’s saying what he did is no greater and no more dangerous than their constituents saying it to one another? Secondly, is he comfortable that somebody such as Donald Trump will automatically be allowed to come into this country when I know several people who cannot get their wives or husbands into the country even for a visit? I see that the Minister is shaking his head. Are those people not as deserving of the right to visit the country? If Donald Trump is to be allowed into the country, will the Immigration Minister expect him to retract what he said before he comes here?

Another question I have is: if the President of China had called for all Christians to be refused entry to China, would he still have been invited to this country last year or would we have been saying, “Oh, but he’s the President”? So many in this debate have said, “Oh, but Donald Trump might be the President”, “He’s got the right to offend”, or “But lots of my constituents think like that.” Would the President of China have received the same treatment that Donald Trump is getting from this Government?

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Keir Starmer Portrait Keir Starmer
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We have to be very careful about equating the views of Members of this House who call for a ban with the views of Donald Trump. For me, his views edge towards treating a whole community as a suspect community. Of course, it may be that he does not think that of each and every member of the Muslim community, but this has happened before in many other contexts where a whole community has been treated as a suspect community. We stood against it in the past, and we should stand against it now.

Chris Stephens Portrait Chris Stephens
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The hon. and learned Gentleman comes to this debate with considerable and learned legal experience. This debate can be tied up on whether Mr Trump’s comments were, as has been described, outrageous or simply hate speech, as some of us believe. As the hon. Member for Birmingham, Erdington (Jack Dromey) said, others have been banned from this country for saying exactly the same things.

Keir Starmer Portrait Keir Starmer
- Hansard - - - Excerpts

I will address that specific issue in a moment. Obviously, one of the measures available to the Government is to ban any individual from entering the UK. That power has been used by successive Home Secretaries on a number of occasions, and many examples have been put before the House this afternoon. It is a power that should be applied equally to everybody, whatever their wealth or power. That is important. I do not hold the view that presidential candidates fall within a special category; they should be judged in the same way as everybody else, on the basis of what they have said or done.

Immigration Detention

Chris Stephens Excerpts
Thursday 10th September 2015

(8 years, 7 months ago)

Commons Chamber
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David Burrowes Portrait Mr Burrowes
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That is a good question, and the Minister will have time to find that answer—I hope it will miraculously come to him. My experience is that although there have been challenges on articles 3 grounds, I have not heard of that many findings in recent years. Progress has been made, not least in dealing with mentally ill prisoners, although the situation is not ideal and there is certainly room for improvement.

As the hon. Member for Sheffield Central said, many of these vulnerable people have faced a history of torture, trauma and persecution, only then to find themselves further abused in detention. As we found when we visited the IRCs, there has been improvement in recent years. There has been a change of management and they are doing their best, within the physical structures they are operating in, to improve both conditions and staffing. I note that, and recognise that there has been a response to these judgments and that improvements have been made. What we found on our visits to the IRCs—the Minister has a lot of experience in the justice field, so he will know this, too—is that they are, in essence, prisons with some soft furnishings and some plants. They have now put in more plants and a few more soft furnishings, but structurally and fundamentally that is what we are talking about. We recognise that we do not have a blank piece of paper, but it cannot be right that so many immigrants are detained for so long in prison-like conditions for administrative reasons.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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Is one difficulty facing detainees that because detention centres are in isolated positions they find it hard to get legal representation, as solicitors find it difficult to visit places such as Dungavel regularly?

David Burrowes Portrait Mr Burrowes
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There is a contrast to be drawn with the position of prisoners, certainly those on remand, who have good access to legal representation and always have privileges in relation to visits. Their situation is not wholly comparable with that faced by detainees, particularly in terms of proximity. There is legal access, particularly for those who are in longer-term detention, but the point is well made. It is important to compare the rights of detainees with those of others, not least convicted prisoners.

We must be there for those who do not always make the headlines, such as the constituent whom I mentioned—people who may well be convicted detainees. As we remember Magna Carta and seek to ensure that everyone is equal before the law, we need to demonstrate that we are thinking carefully about people’s individual circumstances and the need for all of them to be treated with dignity, whatever their backgrounds.

What is the point of all this? The public may assume that the length of time spent in detention is linked to removal from the United Kingdom, but the opposite is the case. According to the statistics, the longer someone is detained, the less likely it is that his or her detention will end in removal. The Home Office may argue—and, indeed, the argument has been advanced—that the length of detention is linked to the legal processes, such as appeals, that are undertaken on behalf of detainees, and to difficulties related to identification. It is suggested that there may be difficulties with other countries when efforts are made to obtain the appropriate travel documents and ID. However, as the report states, a team leader from the prisons inspectorate told the inquiry that

“a quarter of the cases of prolonged detention that they looked at were a result of inefficient case-working.”

We need to drill down into that case working, and aim to improve it. The recommendations recognise the complexity of the issue. It is easy to make the headlines, and it is easy to adopt a position, but we need to look carefully at this, and one of the report’s key recommendations is for the establishment of a working group with an independent chair.

The Home Office—indeed, the Minister—told the inquiry that a key purpose of detention was to maintain effective immigration control, but evidence for that is lacking, especially when we make comparisons with other countries, which is what we sought to do during our inquiry. Some of us had an opportunity to visit Sweden, for instance. We found that there were many differences between countries when it came to the way in which immigration was dealt with.

Australia is not particularly known for its liberal immigration policy, but after it introduced case management-based alternatives to detention, the programme had a 93% compliance rate, and 60% of those who were eligible for deportation returned voluntarily. It is important not just to look at the issue of limitation of time in detention, but to look, positively and proactively, at the issue of case management. In Sweden, there was a 76% rate of voluntary return, as opposed to 46% in the United Kingdom.

We need to consider affordability, about which the Government are very concerned. At a cost of £164 million, immigration detention is not sustainable or affordable. According to independent research by Matrix Evidence, £76 million a year is wasted on the long-term detention of migrants who are subsequently released, and, between 2011 and 2013, £10 million was spent on compensation for unlawful detention. That is why, like the rest of the European Union, we are calling for a time limit.

We need to firm up the Home Office guidance which states that detention should be used sparingly, and for the shortest possible time. We need to ensure that that really does bite. We are therefore calling for a 28-day limit, which should be a genuine last resort rather than an administrative default position, to ensure that those who have no right to remain here are quickly removed.

I believe that the country can do this. We have done it as a Government. The coalition Government managed to remove as many instances of child detention as possible, and we should take the next step. Yes, we may have a debate about controlling our borders, but we should do more. Whether people come here by fair means or foul, we should treat them with dignity to ensure that we genuinely reform the system of immigration detention.

Finally, let me return to Churchill. He famously said in relation to prisoners, but we can say it in relation to immigrants,

“The mood and temper of the public in regard to the treatment of”

—here I would say “immigrants”—

“is one of the most unfailing tests of the civilisation of any country.”

I believe we can meet that test.

--- Later in debate ---
Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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I thank the hon. Members who petitioned me to sign up to secure this timely debate. In the short time I have been in this place, 45% of my casework has been on asylum-related issues. Indeed, I am becoming a regular correspondent with the Immigration Minister. I hope this debate on detention will be the start of looking at the many other issues surrounding the asylum process that are causing me concern. I will be using other parliamentary procedures to raise those issues.

Let me first welcome the excellent all-party group report, which sets out many of the issues. As my hon. Friend the Member for East Kilbride, Strathaven and Lesmahagow (Dr Cameron) said, the report was backed up by an unannounced inspection of the Dungavel detention centre in June by Her Majesty’s inspectorate of prisons, which raised concerns about Home Office decisions on who is detained. Incidentally, some of those detained have a documented history of having been tortured and of having serious health conditions. The report adds further weight to the parliamentary inquiry carried out by the all-party groups.

The problems of detention will not be solved by tinkering; the problems are systematic. We know that because this year, to June 2015, 1,322 people have been brought to Dungavel as a first place of detention. We know from freedom of information requests by the BBC that, in January 2015, 22% of detainees resident at Dungavel had been detained for more than three months and that two individuals had been there for more than a year. That is too long and I agree that we need a 28-day time limit.

The effects of long detention were explained by my hon. Friend the Member for Rutherglen and Hamilton West (Margaret Ferrier). Detention means isolation. One of the problems with detention centres such as Dungavel is that they are in an isolated position. The nearest detention centre to Dungavel is Morton Hall in Lincolnshire, which is 270 miles away. People are brought to Dungavel from all over the United Kingdom. That exacerbates some of the negative impacts, and means it is difficult for detainees to maintain contact with family members and other social support networks. For family members without access to a car, journey times can be very lengthy indeed, often leading to an overnight stay which many cannot afford. The difficulties of maintaining contact will and does impact on the mental health of those detained.

One issue that has not yet been touched on is the loss of belongings. We know from reports that, sadly, it is not uncommon for detainees to be collected or detained and not given the opportunity to collect their belongings. That is a very serious issue indeed and Scottish Detainee Visitors has done a lot of work in that regard. People should be entitled to their belongings when they are in detention.

In Dungavel, there are 14 bed spaces for women, compared with 235 for men. The report is clear that, inevitably, there are risks associated with holding women in a predominantly male centre. The Home Office really does need to look at these specific issues.

In my exchange with the hon. Member for Enfield, Southgate (Mr Burrowes), I touched on the very important issue of access to legal representation. One of the problems in moving detainees from Scotland to England is that they have different systems, and a Scottish solicitor can find it extremely difficult to contact an English solicitor if a removal is expected over a short period. This is becoming a major issue in some of the cases I have been dealing with, so I hope the Home Office will consider it.

Virendra Sharma Portrait Mr Virendra Sharma
- Hansard - - - Excerpts

Does the hon. Gentleman agree that the problem is not only the poor legal system but lack of knowledge of the legal system among detainees, along with English language and communication problems?

Chris Stephens Portrait Chris Stephens
- Hansard - -

I agree completely.

Detention centres are so far out of the way, solicitors can be unable to get to them and have to correspond by letter, which is not always appropriate. We are now finding that detainees, when they are released from detention centres, are being left in a state of destitution. It is up to charities, such as Scottish Detainee Visitors, to help them with their belongings and their transfer. That is very concerning, as is the impact it will have on other social services.