Thameslink Train Services

Chris Hinchliff Excerpts

Tuesday 25th February 2025 Westminster Hall

[The Parliamentary Under-Secretary of State for Transport (Simon Lightwood)]

It is a pleasure to see you in the Chair, Sir Christopher. I congratulate the hon. Member for Mid Bedfordshire (Blake Stephenson) on securing the debate and providing this opportunity to discuss the performance of Thameslink services, and I thank the hon. Members who interjected to make points, which I will try to address in my response.

The Government recognise the crucial role that the rail network plays in supporting economic development, housing and employment growth, tourism, and environmental benefits. That is why we have made fixing Britain’s railway our top transport priority. We need to improve services for passengers and deliver better value for money for the taxpayer.

I recognise that performance on Thameslink, operated by Govia Thameslink Railway, has not been where we expect it to be, and passengers deserve better. Thameslink passengers have faced recent disruption caused by a variety of Network Rail infrastructure incidents, as well as a high level of cancellations due to train crew availability, particularly during the final few months of last year. I know that cancellations, especially those made close to the time of travel, can be very inconvenient for passengers, disrupting their lives and making it difficult for them to travel with confidence.

[Chris Hinchliff (North East Hertfordshire) (Lab)]

Just this morning, commuters in Ashwell in North East Hertfordshire, which is also served by Thameslink, wrote to me about the challenges that they are experiencing because of a lack of reliability and expensive fares on the line, and how those challenges are increasingly cutting them off from work and education opportunities. Could my hon. Friend the Minister address what steps the Government will take to improve fares and reliability on those routes as they bring Thameslink into public ownership?

[Simon Lightwood]

We are rewiring Britain’s railways to end decades of poor service, waste and timetable chaos. A unified, simplified railway will put passengers first, raise living standards and boost growth, as part of our plan for change. We will hear more about that when the railways Bill comes before Parliament.

Disruption due to train crew availability remains a priority for my Department. The Department’s officials are closely monitoring train crew availability levels and the actions that GTR is taking to improve, which will provide greater resilience in this area. I am pleased that there has been some improved performance in that area this year, but that must be sustained and improved on further. The Department has also commissioned work to understand, in detail, the impact of train crew availability on performance. That will look at issues such as staffing levels, recruitment, training, overtime and planning efficiency. It will outline recommendations to address those issues in the short, medium and long term.

On disruption due to infrastructure incidents, GTR and Network Rail continue to work closely to improve the reliability of the infrastructure used by Thameslink services to help to reduce associated delays and cancellations. A programme is currently under way to upgrade the overhead wires on the midland main line, and the central London Thameslink core had most of its rails replaced over the Christmas break, which will help to prevent track faults.

The Government are focused on restoring rail performance. We have been clear that rail services have been failing our passengers. The Rail Minister has met GTR and Network Rail to ensure that they are delivering on their plans to address Thameslink’s poor performance. Department officials, the Rail Minister and I will continue to closely review Thameslink’s progress for a sustained recovery in performance to deliver the punctual, reliable services that passengers and taxpayers deserve.