Women’s State Pension Age Communication: PHSO Report

Chi Onwurah Excerpts

Thursday 29th January 2026 Commons Chamber

[Pat McFadden]

The hon. Member is certainly right about my allegiance to both Celtic and Bruce Springsteen, but there is no illusion about the position of the Liberal Democrats. He says, with a tinge of regret, that he wishes that they were in government, but they were in government —and that is the point. In 2011, they took the decision to accelerate the equalisation and raising of the state pension age, so they were in a position to take decisions on it.

At the heart of this issue is something different: how the decisions were communicated and whether people could have done something differently. The hon. Gentleman asks about engagement with the ombudsman. I have, of course, looked at the report, and the current ombudsman recently met the permanent secretary. As I said in my statement, we will pick up the work that was paused on the action plan so that in future when we consider the state pension age we fully consider not only the policy but all aspects of communication and the period of warning—things which were distinctly not done when the decision to accelerate the state pension age was taken by the coalition Government.

[Dame Chi Onwurah (Newcastle upon Tyne Central and West) (Lab)]

The Secretary of State knows just how disappointing many will find this statement, particularly the WASPI women who feel so strongly the injustice that they have suffered. I appreciate that the he has set out the reasons in principle and in practice and explained how the Labour Government will support low-income pensioners, but I want to talk about the personal aspect. I suspect that the Secretary of State, like me and many other Members, started full-time work in his twenties that was not physically arduous. I think of a constituent of mine who started work aged 15—hard, physical work—and found herself required to continue working many years after she expected to have retired and as her health deteriorated. What help and support can the Secretary of State offer her?

[Pat McFadden]

My hon. Friend is right to say that as the state pension age has gone up, the way people have been affected is influenced by the kind of lives they have led and the toughness of the work that they have done. But that argument is about the raising of the state pension age, and while I appreciate that a lot of the correspondence has been about that, it is a different issue from the one that the ombudsman was looking at. In terms of our policy, the exactly reason why we have pension credit is to help lower-income pensioners; it is why we put it in place in 2003, and it is why we have put extra effort into making sure that the benefit is taken up by those who are entitled to it.