Online Harms Legislation

Chi Onwurah Excerpts

Thursday 13th February 2020 Commons Chamber

[Mr Speaker]

Order. I will allow up to 45 minutes on this urgent question, but first we will hear from Chi Onwurah.

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

Molly Russell was only 14 when she killed herself after viewing posts on Instagram. David Turnball was 75 when he lost his pension through an unregulated financial product that was prominently advertised by Google. Last year TikTok live-streamed a teenager’s suicide. Misinformation on the coronavirus is spreading on social media. An online abuse offence against a child is recorded every 16 minutes. When we talk about online harms, these are real people, real stories, real pain and real hurt.

Before becoming an MP, I was an engineer. I helped build out the internet. I am proud of my work, which enabled people to better communicate and connect, but it has been clear for years that the internet requires regulation. Tim Berners-Lee, the inventor of the internet, has said it; the National Society for the Prevention of Cruelty to Children has said it; and Facebook has said it.

This response on online harms is overdue, weak and ultimately ineffective. Social media companies will have a duty of care, which Ofcom will regulate—good. Tech companies always had a duty of care, in my opinion, but the first online suicide was over 10 years ago, and still victims await legislation. When will these proposals be law?

Instead of creating a new regulator, the Government have given responsibility to Ofcom. I like Ofcom—I used to work for it—but in the last ten years it has had the BBC, postal services and more added to its remit. What additional resource will it have? What powers of enforcement will it have? Companies will regulate complaints themselves, although we are told that it will be transparent—how? The transparency working group has been mentioned, so could we have some transparency on that?

New online harms are emerging. Just a few weeks ago the smart doorbell system Ring was hacked, putting children at risk. Algorithms, facial recognition and artificial intelligence are not addressed—why not? In a week’s time the European Union will announce measures for digital services regulation. Has the Minister spoken with the EU about alignment, and if not, why not?

Online harms cause untold damage in the real world. If the Minister cannot give clear answers to these questions, victims past and present will have lost out in another wasted year.

[Matt Warman]

I welcome the tone of the hon. Lady on this. These are hugely important issues that affect real people. We call them online harms, but they are profoundly real for the people affected. She is right that legislation is overdue; Parliament should have acted many years ago to address the issue. But the reality is that the duty of care that, in her opinion, social media companies have to their users will be put into law by this Parliament. That is progress, and I think we should welcome it.

We will bring forward the legislation in this Session. We will produce the full consultation response by the spring. We will be going as fast as possible. The hon. Lady wants us to go faster. I welcome the tone that she has struck, but I know that she would not want us to rush and then introduce half-formed legislation that would not work. If we committed to pre-legislative scrutiny, we would be introducing the legislation in the next Session, and that is too long a delay.

I will try to answer some of the many entirely legitimate questions that the hon. Lady asked. She is right that the NSPCC and Facebook have welcomed this. The industry is ready and ripe for regulation, and we should work together to deliver it. Like the Chair of the Select Committee, she asked what additional resources and enforcement powers Ofcom would have. We will ensure that Ofcom has the resources and the enforcement powers that it says are going to be the most effective. I hope that will be a transparent and open conversation.

The hon. Lady mentioned the internet of things, which is an important area. Harms that derive from being online are not limited to social media; they now extend to the doorbells she mentioned and a whole host of other things. She will know that this Government have already committed, through what we call “secure by design”, to legislate on that. I look forward to our bringing that forward by whatever vehicle as soon as we possibly can. That is why we have talked about it already.

The hon. Lady also mentioned the digital services regulation. Of course, we work in consultation with countries around the world. This is a global industry. Britain is taking the lead; it is right that an open and liberal democracy takes the lead on these difficult decisions. We will do this as fast as we possibly can. We will not be delayed by the activities of other countries, but we will work with them.