Train Operating Companies: Yorkshire

Cheryl Gillan Excerpts

Wednesday 19th December 2018 Westminster Hall

[Paul Blomfield (Sheffield Central) (Lab)]

My hon. Friend makes a powerful point. Alex’s case exemplifies the bigger point that if we are to rebalance our economy successfully, we need to get the rail infrastructure right between the great northern cities of Sheffield, Leeds and Manchester. Does she agree that that requires investment in the long term, and, in the short term, making the best of what we have? Does she also agree that it is an outrage that one in four of the rail services scheduled from Sheffield to Leeds last Monday, for example, failed to arrive on time?

[Dame Cheryl Gillan (in the Chair)]

Order. I remind Members that interventions are supposed to be brief, particularly when so many would like to speak.

[Paula Sherriff]

I thank my hon. Friend for his intervention. I absolutely agree. A very similar level of service is being delivered to my constituents, so I fully sympathise with his constituents.

Late or cancelled trains have a wide impact. Many of us consider a train to be something that gets us from A to B. Of course that is true, but the disruption is also having a significant impact on people’s mental health. They have no idea whether they will be able to get to work, and can get into quite serious trouble when they are late for the fourth day running. People might rely on them, such as clients or customers. They do not know whether they will get home in time to put their children to bed or see their partner. That is having a massive effect on family life and on social mobility, as not everybody drives. It is also affecting employment opportunities. I have spoken to a number of people who now say that they cannot get to work. They do not drive, so using the train is the only option, and it is not worth the stress.

Our region’s railways are among the least reliable in the country. Ironically, this week Northern rail unveiled a new advertising campaign, designed with safety in mind, to prevent passengers from boarding the trains as the doors are closing. The advert states that the train will depart the station “to the second”. If only! As I see it, there are two major issues with that. First, someone in the advertising department either has a very strange sense of humour or has severely misjudged the situation, given that so many trains have not departed on time during the last six months. Secondly, the campaign is in preparation for when Northern rail removes guards from trains, thus compromising customer safety and further eroding the service on offer to rail users in the north.

As a result of the chaos, many of those who drive, as I alluded to earlier, are turning back to their cars as a means of transport. Falling passenger numbers require action to boost confidence in and accessibility to the rail network. That has sadly not been forthcoming. Rail in the north is still very much the poor relation of services across the country. Recent research from the Institute for Public Policy Research North revealed that spending on transport in Yorkshire and the Humber fell by more per head from 2016-17 to 2017-18 than anywhere else in the country. It reported that, last year, spending per head on transport in our region was £315, which is more than three times less than the £1,019 spent in London. It is simply unacceptable that promised investment has been scrapped, downgraded or delayed, while money is funnelled into London and the south-east.

When it comes to the causes of the poor service, leaves on the line can be blamed for only so much. Indeed, when discussing compensation for rail passengers on BBC News this week, the Minister admitted that the infrastructure is not there to cope. Work to electrify key lines in the north-west was supposed to be finished two years ago, yet delays to that have had a knock-on effect across the north and have been blamed by Northern rail for its postponement of planned service improvements in Yorkshire.

The Minister blames decades of decline for the infrastructure’s inability to cope with network growth, yet it seems likely that the Transport Secretary is set to back a deeply flawed plan for the trans-Pennine route. If the plans that have been mooted go ahead, the tunnels will not be big enough to carry modern freight trains, and insufficient track is planned to allow faster trains to overtake slow ones.

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[Several hon. Members rose—]

[Dame Cheryl Gillan (in the Chair)]

Just so colleagues know, I will call the two Front Benchers at 10.35 am and 10.45 am. That will give the hon. Lady who led the debate the opportunity to wind up. I will not put a time limit on speeches, but Members can see how many people want to speak, and I would like to give everybody the opportunity to do so. I call Kevin Hollinrake.

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[Stephanie Peacock (Barnsley East) (Lab)]

It is a pleasure to serve under your chairmanship, Dame Cheryl, and to follow my hon. Friend the Member for Colne Valley (Thelma Walker). I congratulate my hon. Friend the Member for Dewsbury (Paula Sherriff) on securing this important debate. As a fellow Yorkshire MP, I share her concerns, as well as those highlighted by all hon. Friends present, about the unacceptable train services in our region. She spoke very well and highlighted that she knows only too well the problems with those services. We all receive huge amounts of correspondence from rightly dissatisfied constituents.

Time and time again, constituents share with me the unacceptable number of delayed or cancelled rail services. People in Barnsley are forced to endure—particularly at rush hour—the ancient, overcrowded and overpriced trains that they are packed into when one eventually arrives. Many are forced to spend a fortune on alternative travel arrangements on top of the already inflated rail season tickets for which they have paid nearly £2,000—the annual cost between Barnsley and Leeds, for example.

I will use this opportunity, as so many hon. Members have done, to share some of the stories that constituents have shared with me. One wrote to me about the toll that the substandard rail services are taking on their mental health, as delays consistently cause them to arrive home late and miss out on family life. Another voiced his worry that his son, who is working his first job at a shopping centre little more than half an hour away, is forced to leave hours early to make it on time, and still faces termination to his employment because he cannot manage to do so. That is, quite simply, completely and utterly unacceptable.

Those people are just trying to go about their daily lives, get to work on time and get home again. Instead, they are continually out of pocket, let down, and possibly even laid off because of the appalling mismanagement of our rail services. We saw the chaos caused by the timetable changes earlier this year, which so many hon. Friends have talked about. Since then, we have seen no progress. We have had more delays, more cancellations, and the same antiquated trains.

What is more, my constituents in Barnsley East are told that spending per head in Yorkshire and the Humber has actually fallen under the great northern powerhouse project, while it has doubled in London. Is it any wonder that nearly two thirds of the public back taking our rail services out of the hands of these dodgy profit-driven private companies and back into public control, to be run in the interests of the customers who depend on them?

[Dame Cheryl Gillan (in the Chair)]

Last, but certainly not least, I call Tracy Brabin.

[Tracy Brabin (Batley and Spen) (Lab/Co-op)]

Thank you Dame Cheryl; it is a pleasure to serve under your chairmanship. I thank my constituency neighbour, my hon. Friend the Member for Dewsbury (Paula Sherriff), for securing this important debate. Our constituencies are both served by the trans-Pennine rail route and we face many of the same issues.

The local rail network is vital to many of my Batley and Spen constituents, and crucial for our long-term economic prosperity. Its importance has increased since 2010, as our bus services have been slashed due to a lack of Government investment. The town of Batley—home to the only active railway station in my constituency—lies between Leeds and Manchester on the trans-Pennine rail route, but as one constituent who commutes from Batley every day succinctly put it, the service “has descended into farce”. What should be a simple commute has turned into a recurring nightmare.

Every time I visit Batley station, commuters are eager to share their anger: anger at the packed train that does not stop and whizzes past; anger at the cancellation announced seconds before the train is due to arrive; and, for those lucky enough to cram themselves on to a carriage, anger that they are paying so much for the privilege. Now, almost eight months on from the timetable debacle, I discover that Batley station is ranked in the bottom 15 in the whole nation for performance. Over the last six months—bear in mind that Batley is a small station—459 services have been cancelled. Less than 10% of services overall have been on time.

Barely a week goes by when a constituent does not alert me to yet another failing. Just last week, I was contacted by several people who were furious that the direct TransPennine service from Batley to Manchester had been removed without their knowledge. They only made the discovery as they arrived at the station on Monday morning. They now have to change in Huddersfield, subject to further potential delays and cancellations.

Such chaos and uncertainty are damaging to my constituency. People have to make frantic phone calls to employers with the familiar message, “I’m going to be late, again.” Children wonder where their parents are as they struggle to get back in time to collect them. Some are considering uprooting their families from the communities they love out of exasperation. Those are not just stories, Minister; they are people’s lives.

After several meetings with Ministers on Transport for the North, Northern and TransPennine, it is clear to me that the issues go way beyond just reliability and performance. Shamefully, Batley station does not have permanent disabled access. Of the 16 stations in the district of Kirklees, only eight can accommodate disabled passengers. Those people are effectively barred from travelling independently, and miss out on the amazing culture and opportunities in nearby cities. The Equality Act 2010 requires that all station operators take reasonable steps to ensure that they do not discriminate against disabled people. Hopefully, the Minister will update us on the precise action that the Government are taking to ensure that operators meet this crucial legal requirement.

Underpinning all of this is the infrastructure, which is sadly lacking. Detailed plans for the long-promised electrification of the trans-Pennine route remain as elusive as ever. When I inquired earlier this year, the Secretary of State refused to tell me whether the whole route would be electrified. Perhaps the Minister can venture a response. Although I welcome the much-vaunted introduction of new rolling stock to our network—which, incidentally, has been delayed until next spring—given the existing infrastructure, I fear it will have little effect on reliability.

Batley station is only as welcoming as it is thanks to the attentions of a fantastic group of volunteers called the Friends of Batley Station. They have spent weekends planting flowers and creating a café, with the backing of local businesses, such as PPG and Batley Bulldogs. Volunteers, however, cannot give us a better service. We desperately need long-term strategic investment.

The latest analysis by IPPR North shows that transport spending has risen twice as much per person in London as in the north since the launch of the northern powerhouse. Last year alone, public spending on transport in London was three times higher than in Yorkshire and Humber. The so-called enhancement package of £15 million to be used across the north, which was announced by the Government last month, amounts to little more than a drop in the ocean. That is unacceptable and indicative of the chronic under-investment in the north.

Where do we go from here? Transport for the North’s strategic transport plan, which includes plans for Northern Powerhouse Rail, has some exciting and potentially transformative proposals, but I feel that more work needs to be done to ensure that towns feel the benefits, along with cities. That plan will of course need the Government’s backing to become reality. We were promised an interconnected northern powerhouse, yet it remains a challenge to get from one town to the next. Franchisees, such as TransPennine and Northern, have serious questions to answer, but the buck stops with the Government and, ultimately, with the Secretary of State for Transport.

The Minister will no doubt repeat the “record investment in transport” mantra, while failing to note that the lion’s share of investment has gone to projects in the south. Will the Minister tell me when exactly the people of Batley and Spen will see significant investment in the rail services on which they rely? My constituents are sick and tired of feeling like second-class citizens, and deserve clear answers on an issue that will have a deep and long-lasting impact on our community.

[Dame Cheryl Gillan (in the Chair)]

Thank you. We will now move on to the Front-Bench speeches. I call Rachael Maskell.