Train Operating Companies: Yorkshire

Tracy Brabin Excerpts

Wednesday 19th December 2018 Westminster Hall

[John Grogan]

That was very well put, and I was going to make that point. I am genuinely pleased that we have the Minister and the shadow Minister in their places. There is now some Yorkshire influence on the issue and, I hope, some Yorkshire common sense.

In my frustration, I have been considering who we can write to, so I am writing today to Deutsche Bahn, which ultimately owns Northern rail. We are told that we cannot possibly have nationalisation, but we have a nationalised rail company in Northern rail—it just happens to be German. The whole reputation of Deutsche Bahn is under threat here. I hope that, in the new year, a very senior executive of Deutsche Bahn will come to this House and talk to hon. Members from Yorkshire.

[Tracy Brabin (Batley and Spen) (Lab/Co-op)]

If my hon. Friend needs any more support for his letter, I am sure everyone in this room would be very happy to add their names.

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[Tracy Brabin (Batley and Spen) (Lab/Co-op)]

Thank you Dame Cheryl; it is a pleasure to serve under your chairmanship. I thank my constituency neighbour, my hon. Friend the Member for Dewsbury (Paula Sherriff), for securing this important debate. Our constituencies are both served by the trans-Pennine rail route and we face many of the same issues.

The local rail network is vital to many of my Batley and Spen constituents, and crucial for our long-term economic prosperity. Its importance has increased since 2010, as our bus services have been slashed due to a lack of Government investment. The town of Batley—home to the only active railway station in my constituency—lies between Leeds and Manchester on the trans-Pennine rail route, but as one constituent who commutes from Batley every day succinctly put it, the service “has descended into farce”. What should be a simple commute has turned into a recurring nightmare.

Every time I visit Batley station, commuters are eager to share their anger: anger at the packed train that does not stop and whizzes past; anger at the cancellation announced seconds before the train is due to arrive; and, for those lucky enough to cram themselves on to a carriage, anger that they are paying so much for the privilege. Now, almost eight months on from the timetable debacle, I discover that Batley station is ranked in the bottom 15 in the whole nation for performance. Over the last six months—bear in mind that Batley is a small station—459 services have been cancelled. Less than 10% of services overall have been on time.

Barely a week goes by when a constituent does not alert me to yet another failing. Just last week, I was contacted by several people who were furious that the direct TransPennine service from Batley to Manchester had been removed without their knowledge. They only made the discovery as they arrived at the station on Monday morning. They now have to change in Huddersfield, subject to further potential delays and cancellations.

Such chaos and uncertainty are damaging to my constituency. People have to make frantic phone calls to employers with the familiar message, “I’m going to be late, again.” Children wonder where their parents are as they struggle to get back in time to collect them. Some are considering uprooting their families from the communities they love out of exasperation. Those are not just stories, Minister; they are people’s lives.

After several meetings with Ministers on Transport for the North, Northern and TransPennine, it is clear to me that the issues go way beyond just reliability and performance. Shamefully, Batley station does not have permanent disabled access. Of the 16 stations in the district of Kirklees, only eight can accommodate disabled passengers. Those people are effectively barred from travelling independently, and miss out on the amazing culture and opportunities in nearby cities. The Equality Act 2010 requires that all station operators take reasonable steps to ensure that they do not discriminate against disabled people. Hopefully, the Minister will update us on the precise action that the Government are taking to ensure that operators meet this crucial legal requirement.

Underpinning all of this is the infrastructure, which is sadly lacking. Detailed plans for the long-promised electrification of the trans-Pennine route remain as elusive as ever. When I inquired earlier this year, the Secretary of State refused to tell me whether the whole route would be electrified. Perhaps the Minister can venture a response. Although I welcome the much-vaunted introduction of new rolling stock to our network—which, incidentally, has been delayed until next spring—given the existing infrastructure, I fear it will have little effect on reliability.

Batley station is only as welcoming as it is thanks to the attentions of a fantastic group of volunteers called the Friends of Batley Station. They have spent weekends planting flowers and creating a café, with the backing of local businesses, such as PPG and Batley Bulldogs. Volunteers, however, cannot give us a better service. We desperately need long-term strategic investment.

The latest analysis by IPPR North shows that transport spending has risen twice as much per person in London as in the north since the launch of the northern powerhouse. Last year alone, public spending on transport in London was three times higher than in Yorkshire and Humber. The so-called enhancement package of £15 million to be used across the north, which was announced by the Government last month, amounts to little more than a drop in the ocean. That is unacceptable and indicative of the chronic under-investment in the north.

Where do we go from here? Transport for the North’s strategic transport plan, which includes plans for Northern Powerhouse Rail, has some exciting and potentially transformative proposals, but I feel that more work needs to be done to ensure that towns feel the benefits, along with cities. That plan will of course need the Government’s backing to become reality. We were promised an interconnected northern powerhouse, yet it remains a challenge to get from one town to the next. Franchisees, such as TransPennine and Northern, have serious questions to answer, but the buck stops with the Government and, ultimately, with the Secretary of State for Transport.

The Minister will no doubt repeat the “record investment in transport” mantra, while failing to note that the lion’s share of investment has gone to projects in the south. Will the Minister tell me when exactly the people of Batley and Spen will see significant investment in the rail services on which they rely? My constituents are sick and tired of feeling like second-class citizens, and deserve clear answers on an issue that will have a deep and long-lasting impact on our community.

[Dame Cheryl Gillan (in the Chair)]

Thank you. We will now move on to the Front-Bench speeches. I call Rachael Maskell.

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[Andrew Jones]

I have given way a lot, and I have a lot to get through if I am to get to the answers. I will make a bit more progress before I take more interventions.

The May timetable change was a significant problem caused by ambition not being followed through with sufficient time to implement it properly—that obviously did not happen in the school of the hon. Member for Colne Valley (Thelma Walker). In September we appointed Richard George, a respected industry figure, to co-ordinate and lead efforts by the operators and Network Rail to look at performance across the north. He is reviewing the performance of the region’s rail network and making recommendations to improve reliability. His focus will be on operational improvement in the short and medium term.

Mr George is an independent expert, and he will act on behalf of railway customers to assist organisations in delivering organisational improvements. He will have a facilitation role in helping industry to reach the right decisions and focus on improving passenger services. He has already helped to highlight particular problem areas, and he will provide his conclusions in the new year. In the meantime, Network Rail has established a programme management office, so as to prepare better and to improve management of future timetable changes. An early recommendation from Network Rail was that it would be prudent for most of the changes planned for December 2018—including those in the north—to be deferred until May 2019. As colleagues have noted, we accepted that recommendation.

The modest changes that took place on 9 December were designed to improve performance, especially that of TransPennine Express through Yorkshire. I am pleased to report that the results in the first week—I recognise that these are early days—were encouraging, with TPE’s punctuality for the first few days 15% higher than the equivalent period in the previous week.

Several Members mentioned the compensation offered for the problems in May, and we took early action to ensure that passengers were compensated for the disruption they experienced. Not everybody was disrupted, but there was disruption in many parts of the country, not just the north, and those who were delayed significantly were able to reclaim money under the delay repay scheme. We required Northern and TPE to establish compensation schemes targeted at the people affected. That meant that the compensation was more generous, and money was put back into passengers’ pockets more quickly. More than 14,000 claims from season ticket holders and regular travellers on Northern and TPE services have been submitted, and £1 million has been paid in compensation to date. This week the delay repay scheme was extended to cover delays of 15 minutes. That focuses on helping people to seek redress if something goes wrong, but our focus now is on improving reliability and the operational performance of the railways, so that we do not need such compensation schemes.

Industrial relations were raised, and that issue is having a significant impact on the economy right across the north of England, not just in Yorkshire. In an effort to break the deadlock, leaders from Transport for the North and I recently made clear a shared desire to have a second person on board Northern trains, not just on the platform. As I have said, if we need to change the franchise contract, I will not block that in any way. Indeed, we will go further and play our part in helping to develop a funding package to cover any financial implications from such a change. In looking at the dispute, I see that Northern and the Department for Transport have confirmed that individual jobs are secure and pay is secure right up to the end of the franchise. There can be change with respect to having people on trains. All those changes are what people who travel on the networks are looking for. In view of that, I call on the National Union of Rail, Maritime and Transport Workers to suspend the strikes and get talking again. I want the company and the union to sit and talk, and to bring things to a conclusion.

The Williams review is a significant piece of work. It is a root and branch review of the rail industry, led by the independent Keith Williams. We are seeking ambitious recommendations for reform that will ensure that the rail network delivers greater benefits for passengers. The investment from the Government and the private sector must result in improvements for passengers, to provide better capacity, better trains and more frequent services.

[Tracy Brabin]

I am really looking forward to reading the Williams review. Will it cover disabled access from stations?

[Andrew Jones]

Passengers are at the heart of it. The point is for customers to be at the heart of the rail network, which of course includes such access, but I do not think that there will be any debate in that area. We all want there to be improved access. The points that the hon. Lady made about stations in her constituency are true—and they are, I am afraid, true for many of us. That is why Governments of different colours over successive generations have continued to invest in disabled access, and will continue to do so.

The Williams review is important in making sure the rail network is fit for the future. We have had huge success within the rail industry in the past 20 years, with the number of passengers more than doubling. Each year 1 billion extra passenger journeys are taken. However, we must ask ourselves whether the network is structured for the future, to allow for growth.