Bus Services: North-east England

Catherine McKinnell Excerpts

Wednesday 24th November 2021 Westminster Hall

[Liz Twist (Blaydon) (Lab)]

I beg to move,

That this House has considered provision of bus services in the North East.

It is a pleasure to serve under you as Chair in this important debate, Mr Dowd. Bus services keep our local communities moving. They provide connections between our homes and communities and our place of work. They allow us to travel, to do our shopping and to attend health and other appointments, and they form an essential link to mainline train services for onward travel. They allow us to socialise safely. For those without cars, they are essential. For those of us with cars, they offer an opportunity to reduce car journeys and so reduce our carbon emissions.

Some 160 million bus journeys were made across the north-east immediately pre covid, and I would hazard a guess that most Members of Parliament will know the high level of concern from constituents when local bus services are changed. Earlier this year many constituents contacted me and their local councillors about changes to the No. 47 bus services from Chopwell to Consett, telling me how the changes had disrupted their journeys to work and other services. Of course, our bus services have faced a huge impact from driver shortages and, like the rest of us, from staff catching covid or facing isolation, causing short-notice cancellations, which all add to the problems.

Speaking of covid, our bus services, and in much of Tyne and Wear our Metro services, have been dramatically affected by covid-19. Those services continued to run throughout lockdown to keep key workers moving. They continued to run as we opened up, then closed down again, and as restrictions changed, to keep us moving, but at a huge cost and with a huge drop in usage. I am a regular bus user myself, as I travel to and from Westminster, around London and at home, and I have seen the fluctuation in bus usage. I say a huge thank you to all the staff who kept our buses, Metro and trains going for those of us who needed to travel, often exposing themselves to greater risk of infection. Their work is appreciated.

Those services, running economically due to low usage, could keep going only through the financial support from Government. The covid-19 bus service support grant ran to August 2021, and local transport authorities paid additional moneys for concessionary travel payments to bus operators, although concessionary usage had in fact dropped very significantly. On the Metro system, the same effect can be seen, with less usage of the system, meaning less income and increased financial pressure.

Why have this debate about buses in the north-east now? Bus services across my constituency face a very real threat. Still suffering from a reduced number of passengers, suffering again from driver shortages and now experiencing increased congestion on our roads, as many of us, even previous bus users, use our cars to avoid the risk of catching covid—

[Catherine McKinnell (Newcastle upon Tyne North) (Lab)]

I did not mean to cut my hon. Friend off mid-sentence, because she is making a powerful and timely speech, but she brought to my mind the fact that my constituents in the outer west of Newcastle already have quite poor public transport links. They do not have access to the Metro, and a bus from Throckley, for example, can take an hour to get into the centre of Newcastle, whereas it takes 15 minutes to drive. Does my hon. Friend agree that if the Government are telling people to get back into the office, increasing the traffic on our roads even further, they should at the very least make sure that we have the funding in our region to support good public transport for all?

[Liz Twist]

I thank my hon. Friend for that intervention, and I certainly agree. Her constituency mirrors mine on the other side of the Tyne and we face many of the same problems.

As I was saying, we are still suffering from driver shortages, and we are experiencing increased congestion on our roads as many people, even previous bus users, use their cars to avoid the risk of catching covid. Congestion—even pre covid, and now—affects our buses and can reduce their reliability, which is so important to increasing bus usage, and also has an effect on our environment and air quality.

Earlier this year, the Government produced their national bus strategy for England, “Bus Back Better”. I will not comment on the title, but the strategy recognised that the deregulated bus industry, in which commercial operators were free to provide services that ran at a profit, and local transport authorities were left to subsidise routes that they believed were essential, has not served us well. Chapter 1 starts by saying:

“Buses are the easiest, cheapest and quickest way to improve transport. Building a new railway or road takes years, if not decades. Better bus services can be delivered in months. Experience shows that relatively small sums of money, by the standards of transport spending, can deliver significant benefits.”

We therefore need to look after and improve our buses, as important links between communities and towns and the train system.

The strategy required local transport authorities to submit bus service improvement plans by the end of October this year showing how they would achieve enhanced partnerships with bus operators to bring about better and more popular services. In the north-east, Transport North East, which brings together Northumberland County Council, Durham County Council, North Tyneside, Newcastle, Gateshead, Sunderland and South Tyneside, worked with the bus operators to submit its bus service improvement plan and set out a major programme of investment worth £804 million to tackle infrastructure and improve services, aiming to recover the ground lost during the pandemic and then to increase passenger numbers.

However, since the Government published the strategy and commissioned £3 billion to fund the bus improvement plans, the amount available has been cut to £1.2 billion—clearly a huge difference in funding, which calls into question the detailed plans submitted by Transport North East and other local transport authorities. As yet there has been no confirmation of how much funding will be allocated to Transport North East for the implementation of the enhanced partnership and the bus improvement plan. I hope the Minister will be able to update us on the timescale for allocating funding and on the criteria to be used, given that the funding available has been significantly reduced after bids had been developed and that plans were due to be implemented from April 2022—just four months away.

In the north-east there is a pressing financial issue threatening our bus services, which could see cuts to the local bus network of up to 20% of mileage from next April. Costs are increasing, for example, for fuel, labour and maintenance, particularly in the context of the shortage of drivers and the intense competition for them. Fare income is still down, due to reduced passenger numbers, which are estimated still to be at 75% of pre-covid numbers. Government funding to support the bus network in the light of that reduced fare income is due to end in March 2022.

Some bus operators are reporting that Government funding to support the bus network for the remainder of the financial year is inadequate and does not in any case cover the cost of their operations. Concessionary travel reimbursements have been paid by local government at pre-pandemic levels throughout the pandemic at the request of the Government. That will end in March 2022, and reimbursement will reduce towards actual levels of ridership, which is currently around 60% of normal rates, as this group of passengers remains uncertain about using bus services.

Nexus’s financial challenges arising from the Government’s decision not to extend covid-19 support for the Metro mean that its current forecast is to reduce expenditure on buses via the concessionary travel reimbursement by £7.5 million in the next financial year, which will inevitably mean a reduction in bus services, contrary to those positive plans developed for the Transport North East bus service improvement plan.

The Government’s confirmation that emergency covid-19 payments for the Tyne and Wear Metro, paid through the pandemic, will cease at the end of March 2022 has created a real problem. As a result, a major shortfall of £20.8 million is forecast in Nexus’s finances for the financial year 2022-23, largely caused by the impact of covid-19 on the passenger numbers of the Tyne and Wear Metro. That financial gap will need to be closed. Short-term savings from cutting Metro services would lead to the loss of yet more passengers, leading to an even bigger deficit and even more problems in maintaining bus services. Clearly, Nexus is looking at other measures, including cost savings, an increased levy on local councils in Tyne and Wear and the use of reserves, but the proposed reduction of £7.5 million in concessionary fare payments as part of the package will hit bus services really hard.

For bus operators, too, there are still real challenges. The bus recovery grant is set to end in March 2022, and bus usage has not yet recovered to pre-pandemic levels due to reluctance from some former passengers to get back on the bus. As I have said, increased car usage creates congestion, and driver shortages lead to bus cancellations, all creating a challenging situation even before the loss of that £7.5 million. The end of that funding has been described as a cliff edge for our bus services, so I ask the Government to look again before the budget for the next financial year is set in January and to continue to fund emergency payments to Tyne and Wear Metro because of the direct impact on bus services in my constituency and elsewhere in the north-east.

I understand that Nexus, the joint transport committee and the chair of the Tyne and Wear sub-committee have written to the Minister, Baroness Vere, but what is needed urgently is a discussion about the situation to find a way forward that avoids the 20% reduction in bus mileage. That request has the support of businesses in the north-east and the leaders of our health, tourism and education sectors, who want to build a better and greener local economy for the future and have written in support of that proposal.

I ask the Minister whether she, on behalf of Baroness Vere, will commit to meeting Nexus, the other parties involved and me to explore a way forward. This is all very dry and technical stuff, but what it means is important for my constituents and people across the north-east. The bus service improvement plan submitted by Transport North East offers a real chance of improvement for the future of the bus services that we rely on. To repeat the quote from the national bus strategy,

“Buses are the easiest, cheapest and quickest way to improve transport.”

My constituents need improvements to make sure that our buses offer a reliable, accessible and more environmentally friendly option for their travel needs. It makes a huge difference to their lives, so I ask the Minister again whether she can update us on the timetable for allocating funding for the bus service improvement plans, and how the funds will be allocated given the reduction that I have spoken about. Most urgently, my constituents cannot afford their bus services to be reduced by 20% or even more. The villages, small towns and communities across the Blaydon constituency, such as Chopwell and Kibblesworth and all the places in between, need to retain their vital links to our towns, our health services and our other essential services.

Any reduction in buses will make already difficult journeys impossible. We need additional funding to make sure that they continue to run and can improve. Without that funding, Transport North East’s positive plans for improvements will be undermined from the start. Again, I ask the Minister to agree to set up a meeting with Baroness Vere, Nexus, Transport North East and me to find a way of continuing the covid-19 support to Nexus. We need action from the Government to prevent this bus funding crisis from hitting our communities. We really cannot afford to miss the bus. Action is needed now.

--- Later in debate ---

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Dowd. I start by wholeheartedly congratulating my hon. Friend the Member for Blaydon (Liz Twist) on securing this debate. From the many colleagues who are in the Chamber, we can see how much support there is for a debate on this very important subject.

Nevertheless, we should not be having this debate. I and many colleagues from the north-east have spoken many times about the lack of effective and convenient bus services in our region, and I have often spoken about the huge disparity between the cost of bus tickets in Newcastle and the cost of bus tickets in London. I have said it before and I will say it again, until it stops being true: for £1.55 in London, I can get up to two buses to carry me anywhere across the capital for over 30 miles; but in Newcastle, £1.55 will not even get me three stops up the West Road. If I want to go to beautiful Ashington, in the constituency of my hon. Friend the Member for Wansbeck (Ian Lavery), which is only 18 miles away, a single ticket will cost me £6.

More than that, while here in London we can see when buses are coming, in Newcastle, at Eldon Square bus station, there is a sign that says, “Working with bus operators to bring you real-time travel information.” That sign has been there for years—they have been working together for years—and we still do not know when buses are leaving from where. That has a real impact on the friction of taking a bus journey; it reduces the useability, functionality and accessibility of buses for my constituents.

As well as comparing with London, we also need to compare with the unfortunately often more convenient and cheaper alternative that my constituents have: the car. As we recently saw at COP26, we want to move away from car journeys towards more journeys on public transport. However, it is cheaper for a family of four to take a car into the centre of Newcastle to go and see the latest Peppa Pig film—I am sure the Prime Minister will approve of that, given that most of my constituents cannot afford the 700-mile round trip to Peppa Pig World—than it is for them to get a bus there and back.

In Newcastle, our buses are critical all the same. Many people rely on them to get to work or school, but the fares that they have to pay are prohibitive. The extortionate bus prices are part of the cost of living crisis facing my constituents and many others across the north-east. Can the Minister tell us when the Government will level down fares in the north-east?

My constituents are not even guaranteed a good service. As we have heard, our bus services are facing rising fuel and maintenance costs and labour shortages, leaving passengers to face enormous disruption. Pay disputes are potentially leading to industrial action across the region and, as we have heard, Transport North East estimates that there will be a 20% reduction in bus mileage from next April.

[Catherine McKinnell]

I am sure that my hon. Friend will share my frustration and disappointment that we still have really noisy, pollution-emitting buses running around our streets. We love buses, but we do not love the pollution, noise or impact on our environment, so much more urgent investment must be put into creating much cleaner, greener buses to drive around our very busy cities.

[Chi Onwurah]

I thank my hon. Friend and constituency neighbour for that intervention; she is absolutely right. As well as the challenge of climate change, the quality of air in Newcastle is of great concern to my constituents and hers. It is not rocket science—the technology is there to have cleaner, greener buses. The Secretary of State for Transport keeps on saying that there are thousands of such buses about to come on to our streets, but we have yet to see them in Newcastle. That is part of the investment that we need to see.

The promises of investment simply do not materialise for the north-east. Speaking of the most recent Budget, Lucy Winskell, the chair of the North East LEP, said that

“government has announced significant transport investment across the rest of the North but not in the North East.”

Whereas other parts of the country received hundreds of millions of pounds in funding, with some even receiving over £1 billion, the north-east lost out yet again.

Before deregulation in the ’80s, we had a transport network. Some of us are old enough to remember that people could travel across the region, from bus to Metro, on one transfer ticket. That system worked brilliantly, partially because we had control over our buses. When Margaret Thatcher privatised buses, she knew that an entirely private bus service would not be good enough for London. Why was that thought to be good enough for the north-east? We need control over our buses, which is the only way that my constituents and the people of the north-east will get a fair transport deal. As we heard earlier, the North East Joint Transport Committee recently published its bus service improvement plan, setting out a major programme of investment worth £804 million over three years. I want the Minister to tell us that she will be supporting that plan and the buses that my constituents deserve.