Seasonal Work
Caroline Dinenage Excerpts(4 days, 20 hours ago)
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Blair McDougall
My hon. Friend is absolutely right. I recall working in this place as a younger man when we had all-night sittings, as the Conservatives united with those in the other place to try to stop our efforts to make work pay for people—and here we are again, a quarter of a century later.
Dame Caroline Dinenage (Gosport) (Con)
That is exactly the issue: the Minister was in this place back when the Government were coming up with their plans and policies; meanwhile, I was starting and running a business and employing people. That is the difference. A minimum wage cannot be given to someone who does not have a wage at all because they do not have a job. His party is putting people out of work. There are now 31% more young people not in employment in my constituency than there were this time last year. That is a disgrace, isn’t it?
Blair McDougall
If the hon. Member had been here at the start of the debate, she would have heard me talking about how I ran a business as well. She mentions job creation. The first year of this Government has seen 138,000 more jobs.
Dame Caroline Dinenage (Gosport) (Con)
As I mentioned to the Minister when he was in his place earlier, I started my first business at the age of 19. That is what I did for 20 years, before I became an MP—I ran businesses. That is why I am so upset at some of the ways in which this Government have behaved: I understand viscerally how taking that leap takes everything somebody has. It takes their time, money, energy and social life, and it is all a risk.
For so many months—and years, in some cases—people work almost without pay, but the reward is fantastic, because they can employ people, create jobs, offer opportunities, change lives and futures, and generate their own supply chain for other small businesses to do the same. They can play a really valuable part in their local community. That is what small businesses across our communities do every single day. They are brave, resilient and dedicated, and they need to be valued, but over recent years so many of them have been suffering. The pandemic took a huge toll on them, and that was followed by the energy crisis. Now, worst of all, we have a Government who pledged to see their contribution and to help them deliver growth, but this Government are letting them down.
I feel viscerally that enterprise and entrepreneurship should be rewarded, which is why I run local schemes in my constituency. I have a competition for the best independent shop running at the moment, in line with Small Business Saturday last weekend. It is the sixth year that I have run this competition, and we get the results on Saturday—it is very hard-fought on my Facebook site. Thousands of residents are voting, and they love doing it, because they like to show how much these independent traders and little shops mean to local jobs, to our communities and to keeping our high streets vibrant and compelling.
Last year, I held a best pub competition. After another very fierce public vote, the winner was the Windsor Castle in Hardway. When I visited the pub to give its team their certificate, I saw the time, effort and pride that they put into everything they do—the programme of events, the decorations, and the hospitality they offer—just like all the other pubs that were on the longlist. I saw how much local people value their local, but the message from these pubs is stark: they are suffering.
Despite the Chancellor’s spin, the average hospitality business will see business rates rise by almost £20,000 over the next three years. The statistics have already been mentioned very effectively today by the shadow Minister, but these numbers are real lives, real jobs and real futures, and that £20,000 represents an existential threat to the margins of these businesses; it will drive them to extinction.
Combined with rising energy costs, after the Government promised to tackle overheads, and last year’s rise in national insurance, this is a perfect storm. It is having a direct impact on jobs in my Gosport constituency, particularly jobs for young people. It is also closing off traditional routes into work. As a parent, I know that a part-time Saturday seasonal job is valuable—we probably all did one. My first job was at Olivers shoe shop on Waterlooville high street. I got £10 a day, and I spent most of it on shoes, but it taught me a lot. It taught me employability skills and how to save money—actually, it did not, as I spent most of it on shoes—and it also taught me the very valuable lesson that I did not want a career in retail or selling shoes. These are all fantastic life lessons and experiences that prepare people for their future careers.
Some of those jobs are on contracts that the Labour party has such a visceral problem with, yet they offer flexibility and convenience, particularly during exam time, when young people do not necessarily want to do all those hours. There are sectors that need that flexibility, such as hospitality, leisure and events. In the Culture, Media and Sport Committee, we heard this week from people at major events, such as the London marathon, that the number of staff they need grows enormously as they get towards the event, then obviously tails off afterwards. These are the sectors that offer the most chances for young people, and they are right in the crosshairs of the Government’s punishment.
The evidence is clear, and in Gosport it could not be more tangible. The number of young people on out-of-work benefits has gone up by 31% in the last year alone. A recent article in The Daily Telegraph painted a bleak picture of the prospects for young people in my Gosport constituency; it makes for very tough reading.
John Slinger
Does the hon. Lady accept that more 18 to 24-year-olds are in employment than a year ago—210,000 more, according to the November labour force survey? The story of doom and gloom that she is portraying is not entirely the case.
Dame Caroline Dinenage
That may be the case, but the hon. Gentleman needs to read his data a little more accurately, because the number of young people on unemployment benefit has also gone up. I will repeat the figure: it has gone up 31% over the past year in the Gosport constituency alone. It is all very well swapping numbers across the Chamber, but these are lives, futures, and opportunities to get on a career ladder. The hon. Gentleman should be ashamed of his party for what it is doing to young people in my constituency.
The law of unintended consequences is at work. If local businesses are not giving opportunities to young people, that impacts the fabric of a town, including its social fabric. I recently received an email from one of the pubs in Gosport, which said:
“I can guarantee we will not be open this time next year if things continue. The Labour government is doing nothing to help the industry, the knock-on effect to the customers, staff, us, jobless, homeless…Sadly there will be no British culture left, and that is the very sad truth of it. It’s only the Government at the moment, who are gaining and laughing all the way to the bank. The place and the building and the customers—the whole aspect of the ‘local’ pub—will be no more.”
Then there is the hair and beauty salon—another fantastic industry, worth £5 billion and as much again in social value. According to the National Hair and Beauty Federation, the Government’s tax policies are forcing businesses to make very tough decisions, such as taking on fewer staff and fewer apprentices, and incentivising staff to become self-employed, without all the protections that the Government say they want to promote. The British Hair Consortium has warned of an existential drop-off in the number of apprentices entering the sector, while a beauty parlour in Gosport recently told me that it was not optimistic at all about the health of the sector over the next year, and that it does not think the Government are supportive of such businesses.
Antonia Bance
Does the hon. Member agree that the way to solve the crisis in apprenticeships in hair and beauty, as well as the crisis of bogus self-employment in hair and beauty, is to strengthen the single worker status?
Dame Caroline Dinenage
It is all very well supporting the status of workers if there are jobs to offer people. If you have the status, but no job to attach it to, you feel like a bit of a lemon—as I am sure the hon. Lady might do after that question. She should listen to businesses in her constituency, because what businesses are saying is that they do not feel the Government are supporting them. Given her track record in her previous life, she should understand that the hair and beauty industry is one that disproportionately employs young people and women, and the businesses in that industry are very often women-owned. This Government are not friendly to women-owned businesses, either.
Retail, hospitality, and hair and beauty—taken together, the failure of those sectors will prove to be the death knell for our high street. The hon. Member for Harlow (Chris Vince) spoke about how important it is to see his high street regenerated. If we are going to regenerate our high streets and see them as living, breathing, vibrant things, we need to reimagine them as places where we not only shop, but live, work, socialise and engage in leisure activity. The only way that is going to be delivered is if our high streets are filled with small independent traders, but since the Budget, over 1,000 pubs and restaurants have closed—the equivalent of two every day.
We on the Culture, Media and Sport Committee are seeing a similar trend in our work on grassroots music venues, which are still closing at the rate of two a week. Like my hon. Friend the Member for Hinckley and Bosworth (Dr Evans) said, those venues say that the outcome of the small business rates review is nothing short of a disaster for them. A cap of 15% this year is going up to a 40% cap in 2028-29—that is what they are getting after transitional relief, and that still will not be the end of it.
Dr Luke Evans
When the Chancellor stood up and said that the Government would be changing business rates, there was some relief across the industry, but now businesses are realising that because the temporary relief that has been in place for five years since the pandemic is being stripped away, even though they are getting these new business rates, they are much worse than what they had before. It is the cumulative effect of both those things crossing over that is causing the problem—that is why bills will go up, rather than come down. Does my hon. Friend agree?
Dame Caroline Dinenage
I agree 100%—my hon. Friend has hit the nail on the head. The grassroots Music Venue Trust says that despite multiple Ministers saying on the record that business rates would go down for the live music sector, it cannot find a single venue in the country whose bills will be lower.
Jerome Mayhew (Broadland and Fakenham) (Con)
My hon. Friend may recall my question at Prime Minister’s questions last week, in which I raised the case of Claire Howard Jewellery in Fakenham. It is one of many shops that contacted me in the aftermath of the Budget. There is a real sense of anger that the Budget claimed there would be a reduction in business rates—particularly for hospitality, retail and leisure—but the experience of those shops, looking at the numbers, was that business rates were going in exactly the opposite direction. Does my hon. Friend agree that there is a real sense of a breach of trust when people hear politicians saying one thing in public and doing the opposite in the small print?
Dame Caroline Dinenage
My hon. Friend is absolutely right. The Government may be fooling their Back Benchers, but they are not fooling our constituents.
This goes back to the wider question, and it is not only Members on the Conservative Benches who are asking it; our constituents are asking it, too. What is the strategy, and whose side is this Labour Government on? Are they on the side of business? They are not on the side of working people, since 80,000 working people have lost their jobs in the hospitality sector alone. They are not on the side of my constituents, either; the Minister may not have been in the room when I mentioned this, but 31% more young people are on unemployment benefit in the Gosport constituency over the past year alone. National insurance contribution rises have hit my constituents disproportionately, due to the very high proportion of people in my constituency—three times more than the national average—who work in care, leisure or other service occupations. This year’s Budget confirmed that Labour is not on the side of our small businesses or our high streets. That is why I welcome the shadow Chancellor’s plans to introduce 100% business rates relief for the retail, leisure and hospitality sectors, which I think the Minister should look at.
The Minister opened with analogies to “A Christmas Carol” and likened the shadow Minister, my hon. Friend the Member for Droitwich and Evesham (Nigel Huddleston), to Ebenezer Scrooge. That is a travesty—he is nothing like Ebenezer Scrooge. However, “A Christmas Carol” can offer a cautionary tale to us all; let us talk about Jacob Marley, the ghost whose heavy chains are a metaphor for the burdens he created through his actions in life, and who said:
“I wear the chain I forged in life”.
I hope the Minister’s chains do not prove to be the misery that he and his Government are delivering for businesses and our communities.
Antonia Bance
The hon. Member need have no fear about the extent to which I talk to businesses in my constituency and more widely. I see at least one employer every single week—often not in retail and hospitality, as I represent a manufacturing constituency. I recognise the concerns, but I would say that in this country we need to have a functioning set of public services. We need an NHS that is not asking people to wait as long as it was when we took up office. In my constituency, waiting lists for those waiting over a year for an operation have fallen by 45%. That is absolutely incredible, and it was achieved because of the difficult decisions that our Chancellor of the Exchequer took to put money into the NHS. I know that many people regret that decision. They wish the ends—the reduced waiting lists—but they do not will the means. On this side, we will not dodge hard choices; we will the ends and we will the means.
Dame Caroline Dinenage
The hon. Lady is being incredibly generous in giving way. Given the focus on cutting waiting lists and tackling NHS challenges, how does the hon. Lady feel about the employer national insurance contribution changes, which also fell on GP surgeries, care homes and children’s hospices? Those changes are proving to be an enormous burden on the NHS and are sucking up a lot of the extra money that the Government purport to be putting into it.
Business and the Economy
Caroline Dinenage Excerpts(6 months, 3 weeks ago)
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Dame Caroline Dinenage (Gosport) (Con)
My hon. Friend is so popular. I am interested by how he is starting this debate, because it chimes with what I am hearing in my constituency, where venues such as pubs, restaurants and cafes, which are such a vital part of the effort to regenerate our high streets and local community spaces, are seeing their margins slashed because of the cost of labour and the increase in business rates. Does he agree that Labour’s jobs tax and the ending of business rates relief is putting the regeneration of our town centres and community spaces at risk?
Andrew Griffith
How tragic is it that from Gosport to Gloucester and everywhere between, businesses on our high streets are closing? This Government do not understand that. If they do understand, they do not care, and if they care, they have not acted. The message from this Government to anyone willing to put their capital, time and energy on the line by taking risk to create wealth as a business owner is abundantly clear.
Andrew Griffith
She is right, and that is one of the chilling headwinds that anyone who wants to grow the economy, and anyone who serves in the wonderful Department for Business and Trade or our Treasury, should confront. We should be going back to officials and challenging exactly that. How can we achieve a culture vibe shift on growth and entrepreneurship? That is the best contribution that we could all make.
Dame Caroline Dinenage
May I just take my hon. Friend back to what he was saying a moment ago about opportunities for young people? I recently met hair and beauty salons in my constituency. As he knows, they have historically been the most amazing employers of apprentices and have given such wonderful chances to young people. I was worried to hear that the rate at which they are taking on apprentices is dropping off. By 2027, there will be no apprentices left in the sector. It is not just hair and beauty saying that; other sectors in my constituency, such as adult social care and early years education, are saying the same. Is he as worried as I am about the lack of opportunities for our younger generation?
Andrew Griffith
Yes, I am enormously worried. We have to understand and make the connection that it is only the private sector that truly creates sustainable jobs. We need people to work in our wonderful public services, but ultimately growth and opportunities come from the expansion of the private sector, which is most encapsulated by female-led businesses, such as those in the hair and beauty sector. They often survive on small margins, deal with lots of different pieces of regulation, and try to keep our high streets and communities alive—as well as performing, I suspect, rather a better service for my hon. Friend than for me and some other colleagues. It is a valuable and vital industry.
Hair and Beauty Sector: Government Policy
Caroline Dinenage Excerpts(7 months, 3 weeks ago)
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Dame Caroline Dinenage (Gosport) (Con)
It is a pleasure to serve with you in the Chair, Ms McVey. I start by congratulating my hon. Friend the Member for Hornchurch and Upminster (Julia Lopez) on securing this debate and articulating so comprehensively the issues that the hair and beauty sector face. I share her concern and frustrations, and those of the sector.
The hair and beauty industry contributes £5.8 billion to the UK economy. It is not just about how people look; it is important for our high streets, for individuals and for communities, yet the Government seem to insist on seeing the sector driven into the ground. Since the Chancellor’s spring statement, I have received messages almost daily from businesses across my constituency that are seriously concerned about their future. This is existential.
Just this week, a small salon owner who has been in business for over 27 years got in touch with me and said that this is the most challenging period that she has ever experienced. The Government’s changes to employer national insurance contributions and the national minimum wage will see labour costs for an average small salon in my Gosport constituency rise by over £25,000. That is completely unsustainable; as my hon. Friend the Member for Hornchurch and Upminster said, it forces people into the black economy or out of business altogether.
Only recently, the Secretary of State for Work and Pensions set out her Government’s welfare reforms, arguing that they are aimed at incentivising people currently in receipt of benefits back into work and secure employment. But I would love to hear from the Minister how he thinks that tallies with the closure of small businesses in our communities, and the redundancies that will result. On top of that, the Government’s actions are set to make 1,000 apprenticeships across the country unaffordable, closing the door to young talent and diminishing training and employment opportunities. I heard from one local barber who has trained apprentices for years; he has now said that the Government’s changes mean he will not be able to afford to train another apprentice.
Businesses will suffer. Female-led businesses in particular will suffer, as well as female work opportunities. Communities will suffer, and in the end the Government will see declining tax receipts. Will the Minister admit that his party made a mistake, and set out how he will communicate with the Treasury to attempt a U-turn? I do not think that anyone on the Opposition Benches would blame him if his party took that sensible step. On Monday I will be hosting a roundtable for all the hair and beauty salons across my constituency, and I would love to know what the Minister’s message is to them.
The Parliamentary Under-Secretary of State for Business and Trade (Gareth Thomas)
In the usual way, let me begin by congratulating the hon. Member for Hornchurch and Upminster (Julia Lopez) on securing this debate. Let me say at the outset that, as in all the debates that I am privileged to participate in, her and in the main Chamber, there are points in this debate for many other Government Departments as well as my own to consider. I am happy to make sure that those Departments have heard the different insights—let me put it in those diplomatic terms—offered by Members in this debate.
As well as hearing from the hon. Member for Hornchurch and Upminster, we heard from the right hon. Member for New Forest East (Sir Julian Lewis), my hon. Friends the Members for Ribble Valley (Maya Ellis) and for Stourbridge (Cat Eccles), the hon. Members for Bromsgrove (Bradley Thomas), for Gosport (Dame Caroline Dinenage), for Strangford (Jim Shannon), for South Northamptonshire (Sarah Bool) and for Solihull East (Saqib Bhatti), and the hon. Member for Chippenham (Sarah Gibson)—the spokesperson for the Liberal Democrats—and the hon. Member for West Worcestershire (Dame Harriett Baldwin).
Let me begin by responding to a couple of the points that came out in the speech by the hon. Member for Hornchurch and Upminster. I also take this opportunity to commend her and other hon. Members for the support they have shown for hair and beauty businesses across the UK, including in their constituencies.
While I was researching in preparation for this debate, I noticed that the hon. Lady ran a campaign to highlight the very best salons in her area so that they could be nominated for the British Hairdressing Awards. I do not know whether Wyndham Hair was one of those that she nominated, but I certainly wish it well in the coming months.
It is very important that we continue to champion this sector as individual constituency MPs, because of the significance that hair and beauty businesses have to our economy, our high streets and all our daily lives. Many Members have asked about the extent to which the Government engage with the hair and beauty sector, and I can confirm that I regularly meet the sector to understand its views and concerns. The very first business that I visited on my appointment was the excellent Pall Mall Barbers, founded by the remarkable Richard Marshall; he could not read or write when he started in the industry, and he now runs some eight stores in central London and New York.
As well as visits, those conversations with the sector include holding roundtables with key representatives of the industry, the next of which is due next month. I think those are important because the hair and beauty sector is one of the industries that I would gently suggest has been neglected for too long over the last decade. Economically, the industry contributes some £25 billion to the UK economy and employs over 550,000 people. Hair and beauty businesses, as Members have rightly set out, are found on every high street and in every town and village in the UK. They are essential for pulling people to the high street and help to generate the footfall that keeps other local businesses there.
However, it is true that the contribution of the industry is far more than an economic one, and the hon. Member for Hornchurch and Upminster also rightly drew that out in her contribution. It is an industry that should be championed for its female entrepreneurship, for the opportunity it brings to people from all backgrounds, and for its role, on occasion, in combating mental health challenges. For example, over 80% of hair and beauty workers are women, and almost of 90% of businesses in the sector are owned by women. Almost half of all jobs in the sector are in areas with traditionally high levels of unemployment, which I think underlines the contribution that the sector makes in getting people into work and into an exciting and creative career path.
Whether it is getting a fresh haircut, a massage or even just chatting to their beauty therapist, many people relish the conversations that their local salons offer. I am not sure there is much that a beauty therapist in Harrow West could do for me, but I certainly value the conversations and skill of the barbers at Paul’s in north Harrow in my constituency.
In short, hair and beauty businesses are a vital pillar of our high streets and communities. I recognise that it has been an exceptionally challenging decade for high street businesses, and that includes the hair and beauty sector. The pandemic, followed by the cost of living crisis and rising interest rates, forced many hair and beauty businesses into high levels of debt, depleted cash reserves and reduced profit margins.
Opposition Members may not like to hear this, but the Government inherited a very challenging fiscal position, so we had to make some very difficult decisions on tax, spending and welfare at the autumn Budget. Some of the measures in the Budget have concerned the industry, but I believe that those decisions are important for delivering long-term stability and, in time, and even more significantly, economic growth. Many hair and beauty businesses will benefit from some of the other measures that the Chancellor announced.
Dame Caroline Dinenage
It is entirely predictable that the Minister is trying to push the blame on to the previous Government for some of his Government’s decisions. Does he not agree that actually this is such a retrograde step? As a number of Members have tried to explain, what he is seeing from these small businesses is a decrease in the tax take and a decrease in employment opportunities. At a time when his Government have bet the house on growth, all he is seeing is a decline in growth. Surely that is a decision, not a position that he has been forced into, and it is a retrograde step.
Gareth Thomas
I would have thought that the hon. Lady would welcome the measures we took in the Budget to protect the smallest businesses. We increased the employment allowance so that almost 1 million employers pay no national insurance contributions at all. More than half of employers will see no change or gain from that package, and that includes many hair and beauty businesses, as the vast majority of them are micro-sized.
Budget Resolutions
Caroline Dinenage Excerpts(1 year, 1 month ago)
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Dame Caroline Dinenage (Gosport) (Con)
You will know, Madam Deputy Speaker, that the Gosport constituency is a community built around a shared history of service in and for our armed forces. Thirteen per cent of my constituents are veterans. Those are good, hard-working people who have served our country and asked for little in return, but they are not wealthy people. They are disproportionately impacted by the Budget, which delivers the opposite of the growth we were promised: it delivers taxes and cuts that will leave my constituents disproportionately poorer. It started with the baffling decision to cut winter fuel payments. Many of my constituents exist just outside the pension credit threshold and are hanging on by their fingertips. The Government’s own data suggests that 13,000 of them will lose that lifeline through the cold winter months. Age UK says that it will be 5,000 more than that, which will be 91% of pensioners in Gosport.
I have real concern for the health of older people in Gosport during these winter months. That concern extends to the future of some of our most important businesses: the care homes and nurseries who do such vital work and employ so many of our constituents. At this stage, I must direct the House to my entry in the Register of Members’ Financial Interests. Those organisations are seriously impacted by the triple whammy of minimum wage increases, employer national insurance threshold decreases and contribution increases.
Hopscotch nursery in my constituency told me that the £25 billion tax increase will impact businesses that employ a high number of low-wage workers. It estimates that the changes will add almost £1 million in costs to their businesses. That cannot be alleviated by productivity increases or headcount reductions, because childcare ratios are set by the Government. The services to which we entrust our most precious and loved family members rely on face-to-face care and human interaction, so the extra costs facing childcare and adult social care services will be borne by their customers—working parents and the vulnerable elderly—and by employees through lower wage growth.
Graham Stuart
My hon. Friend is making a powerful speech. It is good to see the Chief Secretary to the Treasury in his place. I hope he will take on board these arguments, and perhaps the overall settlement can be reworked to minimise the negative impacts that my hon. Friend outlines.
Dame Caroline Dinenage
I agree. I would love to see something done to exempt the childcare and adult social care sectors in particular from the policy.
The Budget also threatens many organisations that are central to the regeneration of our communities. I welcome the fact that the cliff edge for business rate relief for hospitality, leisure and retail has been reduced, but what the Chancellor gave with one hand she took away with the other, because hospitality venues can now expect to see their costs increase by £3 billion. In my constituency, that will potentially cripple 146 businesses, which employ around 2,000 people.
While Ministers talk about the value of our creative industries, tourism and hospitality, they are ignoring their fragile state. The chief executive officer of the Sound and Music charity has said that the measures will impose an extra £7 million in additional taxes on the grassroots live music sector. The Music Venue Trust estimates that, without additional support, 10% of remaining venues will see their doors close. That is up to 120 venues, 4,000 jobs and 25,000 performances opportunities all lost.
As well as being a Budget of broken promises, I suspect that this will become known as a Budget of unintended consequences. The decisions that the Chancellor has taken will have real, tangible impacts on the community and those across the country. Not only that, but we are saddling future generations with billions of pounds of debt to pay for it.
Pub and Hospitality Sector
Caroline Dinenage Excerpts(1 year, 1 month ago)
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Dame Caroline Dinenage (Gosport) (Con)
I pay tribute to my hon. Friend the Member for Mid Leicestershire (Mr Bedford) for raising this important debate. We can see from the number of people here how much this touches every single one of us. In my constituency, local venues, pubs and restaurants are seeing a triple whammy of pressure with increased wage costs, increased energy costs and the significant rise in business rates as rates relief comes to an end. That is having a massive impact. Nationally, these venues are closing at a rate of 50 a month.
I am reminded of work by the Culture, Media and Sport Select Committee earlier this year looking at grassroots music venues, because of course many pubs and restaurants are live music venues as well. They are also the R&D department of our globally successful music industry—they are vital to it—and they are closing at the rate of two a week. Two things the Committee advocated in our report were, first, a levy to go between the big arenas to the small, independent venues and, secondly, a time-limited and very targeted VAT cut. I would like to make the argument for such a cut for small independent hospitality venues.
I do not want to take the argument purely into numbers, because these venues are so important in the way they make us feel—they can regenerate communities and can address social isolation and loneliness—but they are vital for our local economy and for jobs. In the Gosport constituency alone, these venues employ 2,000 people across 146 venues. They are vital. The knock-on effect of venue closure can be devastating. A time-limited and very targeted VAT cut could be a lifeline for some of the venues that are struggling and still have not got back up to speed and back to pre-pandemic opening hours.
Post Office Horizon
Caroline Dinenage Excerpts(1 year, 4 months ago)
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Justin Madders
I join my hon. Friend in paying tribute to her predecessor, who was tenacious in her pursuit of this matter. We have had a number of conversations with the Scottish Government, and we do not want to see any difference between how this scheme is administered in any part of the country. We are confident that will be the case.
Dame Caroline Dinenage (Gosport) (Con)
This is a national scandal, and it is almost impossible to quantify the loss of trust in the Government and the Post Office that has resulted. Can the Minister set out a little more on what the Government intend to do to ensure that the information and support to make the applications to the redress scheme will be there for every single postmaster who has been affected and every single one who had a conviction quashed?
Justin Madders
The hon. Member asks an important question. Disclosure packs are being prepared for every claimant, which will contain what we believe is all the information they need to assess whether they wish to accept the fixed sum, or to proceed to a more detailed assessment of the claim. The pack will include details of their contracts and remuneration with the Post Office, details of whether they were eligible for the Royal Mail share plan and any other information that the Department can obtain that is requested. We want to work at pace with individuals to ensure they have all the information they need to make an informed decision.