Oral Answers to Questions Debate

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Department: Ministry of Defence

Oral Answers to Questions

Caroline Dinenage Excerpts
Monday 20th November 2023

(1 year ago)

Commons Chamber
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James Cartlidge Portrait James Cartlidge
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I am very grateful to my right hon. Friend. He knows that I share his passion for seeing genuine step change improvements in our accommodation. That is why we have announced the spending that we have. On the performance of the contractors, which the DIO ultimately oversees, one of the important aspects of the winter plan is a significant increase in staff manning the telephone service, so that we see better service to personnel. We expect the average waiting time for one of those calls to go from seven minutes to 29 seconds. It will be very important to service personnel that, when they make those calls, they get answered in good time.

Caroline Dinenage Portrait Dame Caroline Dinenage (Gosport) (Con)
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The Minister may be aware that earlier this year one of the accommodation blocks in HMS Collingwood in my Gosport constituency was shut down all together because it just simply was not fit for human habitation. There are also some issues with the accommodation blocks in HMS Sultan. Could I invite the Minister to come to Gosport to have a look at some of the accommodation on offer for our service personnel? It is simply not good enough, and they deserve better.

James Cartlidge Portrait James Cartlidge
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I would be more than happy to do so.