Water (Special Measures) Bill [Lords]

Calum Miller Excerpts

2nd reading
Monday 16th December 2024 Commons Chamber

[Steve Reed]

The Conservatives had 14 years to fix the system and they chose to do absolutely nothing. They have left it to the incoming Labour Government to clear up the mess they left behind.

The truth is that the water sector needs a complete reset. It needs reform that puts customers and the environment first for once, and a new partnership with the Government to invest for the future and upgrade our water infrastructure.

[Calum Miller (Bicester and Woodstock) (LD)]

My constituents do not understand why they may be facing a 50% price increase from Thames Water, partly to service a £3 billion loan. The Secretary of State talks about resetting the water industry. Will he consider taking Thames Water into a special administrative regime, so it can be properly reset and the inappropriate debt built up under the previous Government written off to the benefit of taxpayers and consumers?

[Steve Reed]

There is a process by which any company would go into administration. That situation has not yet arisen with any company. The Government are, of course, closely monitoring the situation with Thames Water, but as things stand the company remains viable and I reassure consumers in that area that there is no threat, and would be no threat, to water supply in any circumstance.

The Government have a three-stage plan to deliver change and bring in the biggest ever investment in our water sector. That started with the initial reforms I announced in the week following the general election. It continues with the Bill before the House today. It will be completed with the water commission, led by Sir Jon Cunliffe, and further legislation that will follow on from that.

In my first week as Environment Secretary, I met water company chief executives and announced a set of immediate reforms to start the process of change. Money earmarked for investment to upgrade water infrastructure will now be ringfenced, so it cannot be diverted for other purposes, including paying bonuses or dividends. If it is not spent on what it was intended for, it will be refunded back to customers as discounts on their bills. Water companies agreed to formally change their company objectives to place customers and the environment at the heart of everything they do. They will set up powerful new customer panels to scrutinise key decisions. Customers who face frequent water outages—like the constituents my hon. Friend the Member for Hastings and Rye (Helena Dollimore) talked about—or contaminated tap water, as residents and businesses experienced in Brixham in Devon, will now receive more generous compensation and they will get it faster.

We promised in our manifesto to put water companies under special measures to clean up our water. The core provisions of the Bill do precisely that by strengthening the powers of the regulators and holding water companies to account for poor performance.

Flood Preparedness: Norfolk

Calum Miller Excerpts

Wednesday 20th November 2024 Westminster Hall

[Steff Aquarone (North Norfolk) (LD)]

I beg to move,

That this House has considered flood preparedness in Norfolk.

It is a pleasure to serve under your chairmanship, Sir Christopher. I am delighted to have secured this important debate on flood preparedness in Norfolk, and I am pleased to see colleagues from across the county and across the parties. The hon. Member for Mid Norfolk (George Freeman) has long championed the issue, and I am pleased to join him in the fight. The challenges that we face are so significant and have such an impact that we have to come together to tackle them. I am pleased to be able to facilitate that today.

Norfolk’s seas and waterways are one of our country’s greatest treasures. Our rivers are enjoyed by many for swimming, paddling, kayaking and canoeing. The Norfolk broads are a much-loved national park: a unique waterway that nurtures flora and fauna, and keeps alive a great tradition of sailing and navigation. Our coastline and seas are precious for local residents and drive our tourism economy. They even brought a visit from the Liberal Democrat leader, my right hon. Friend the Member for Kingston and Surbiton (Ed Davey), who enjoyed a dip in the sea in Sheringham with me during the election campaign.

Norfolk’s landscapes are also low-lying and flat, filled with farmland and floodplains. While that combination of waterways and low-lying land contributes to Norfolk’s being the most beautiful county in the country, it presents a perfect storm for flooding problems. Hundreds of years ago, the Norfolk broads were simply a huge estuary. Work over the centuries has tamed the waterways into what they are today, but without continued work, nature will simply return our area to the North sea. In the words of my local water management director, we have to “make maintenance sexy!” The Romans began the work, and it would be a tragedy if this were the generation that finally gave up. Not on my watch.

There are very few areas of Norfolk that are not afflicted by flooding concerns. I hear worries from residents all over my constituency, from councillors and colleagues around the county, and from the agencies that work so hard to alleviate such problems.

[Calum Miller (Bicester and Woodstock) (LD)]

My constituency is a long way from my hon. Friend’s, but it is criss-crossed by rivers. Last month my residents suffered an inundation, when we had a month’s rainfall in one day. Does he agree that one of the challenges is the lack of co-ordination between the multitude of agencies that have responsibility for this area? Does he also agree that the legacy of the last Conservative Government was the underfunding of the Department for Environment, Food and Rural Affairs and of local planning authorities, which affected their flood prevention activities?

[Steff Aquarone]

I agree with both of my hon. Friend’s points, and I will speak about them in a moment. My hope is that by solving the issue of joined-up working in Norfolk, we can transport that model to his constituency and elsewhere.

A key motivation of mine in securing a debate on this issue at this time was the important public meeting I chaired recently in Hickling. Nine different agencies sent their representatives to share the work they are undertaking to prevent flooding in the area. They also told us of their personal fears and frustrations. They spoke of the challenges with the funding system and our changing climate, and of the regulations and responsibilities that are stymying their ability to make change.

Budget: Implications for Farming Communities

Calum Miller Excerpts

Monday 4th November 2024 Commons Chamber

[Daniel Zeichner]

At no point did I say that farming families did not understand the detail. What I asked was for Members on the Conservative Benches to look at the detail, because when they look at the detail, they will find the truth.

[Calum Miller (Bicester and Woodstock) (LD)]

Family farmers in my constituency of Bicester and Woodstock are left confused and angry by this betrayal by the Government over APR. They want to know whose daft idea it was. Will the Minister clarify whether the measure was proposed by DEFRA, as part of the stability for farms that he outlines, or did it come from the Treasury?

[Daniel Zeichner]

There is nothing daft about putting this country’s finances on a sound footing. I say to the hon. Gentleman’s constituents, if they want a decent health service, schools and transport, this Budget will deliver that.

Water Companies: Regulation and Financial Stability

Calum Miller Excerpts

Wednesday 23rd October 2024 Westminster Hall

[Tim Farron]

I thank hon. Members for both interventions. First, I agree with my hon. Friend the Member for West Dorset (Edward Morello). One problem is that Ofwat has fined three—or maybe four—water companies in the last year or so to the tune of about £170 million, and has collected precisely zero pounds and zero pence of those fines.

Secondly, to answer the point made by the hon. Member for Bognor Regis and Littlehampton (Alison Griffiths): absolutely—having regulators with conflicting responsibilities and rules is part of the problem. We have two inadequately resourced regulators with inadequate powers being played off against each other by a water industry that is far better resourced and able to run rings around very good people—but very harassed people—with the job of holding them to account.

The Liberal Democrats propose a unified and much more powerful regulator that we would call the clean water authority. That new authority would end the practice of monitoring being done by the water companies themselves—in other words, setting and marking their own homework. Let us put that right. Water companies should be charged the full cost of monitoring, but the monitoring itself should be carried out by an independent regulator so we can be sure that we are seeing the whole picture. Successive Conservative Ministers committed to changing that, but none actually did, so will the Minister commit the new Government to making that necessary change?

[Calum Miller (Bicester and Woodstock) (LD)]

It is a pleasure to serve under your chairship, Mr Pritchard. My constituents in Bicester and Woodstock are deeply concerned that Thames Water wants to hike its prices by more than 50% over the next five years. Just a month ago, I stood in the front rooms of constituents whose homes had been flooded with sewage because of the backing up of foul water drainage. Does my hon. Friend agree that the regulator he proposes, and which the Liberal Democrats support, should insist on and compel water companies to put performance before profit in their operations?

[Tim Farron]

Absolutely. That would be exactly the case at the heart of our community benefit model, which would be governed by a clean water authority. Profit would not be the overriding motive, and having the right people on board, including environmental campaigners in each area we are talking about, would keep the water companies honest and prevent the outrageous things mentioned by my hon. Friend.

The issue with the lack of reliability of data is key. It leaves us suspicious that the scandal could be even worse than we think. Just last week the BBC reporter that between 2021 and 2023, United Utilities illegally dumped sewage into Windermere for 165 hours, of which 118 hours were not reported to the Environment Agency. According to Environment Agency figures, United Utilities was the best-performing water authority in England in 2022 and, as a reward, it was allowed to raise £5.1 million extra by increasing bills, but—as we saw have now seen from last week’s revelations—United Utilities did not report hours and hours of illegal spill decisions made on the basis of inaccurate information.

When water companies mark their own homework, there are consequences; indeed, there are deep consequences for my communities in Westmorland. Some 7 million people visit Windermere every year, alongside the other 20 million who go to the lakes as a whole. I will state for the record that I happily swim in Windermere and have confidence in its safety in most places and at most times, but on behalf of our local community and especially our local hospitality and tourism businesses, I am deeply angry that the failure of the water company and its regulators to identify and solve these problems is not only beginning to damage our environment, but doing damage to the precious brand of the Lake district. That is why we need urgent, comprehensive, tangible and ambitious action, and why I am very grateful to my noble Friend Baroness Bakewell, who has tabled a Liberal Democrat amendment to the Water (Special Measures) Bill in the Lords to create a special status, with special protections, for Windermere.