Debates between Blair McDougall and Harriett Baldwin during the 2024 Parliament

Post Office Green Paper

Debate between Blair McDougall and Harriett Baldwin
Wednesday 25th February 2026

(1 week, 3 days ago)

Commons Chamber
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Harriett Baldwin Portrait Dame Harriett Baldwin (West Worcestershire) (Con)
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I thank the Minister for advance sight of his statement, and—I do not often say these words—I warmly welcome the decision that he has announced. It seems that the Government have abandoned the risk, posed by their earlier proposals, that they would shutter thousands of local post offices, especially in rural areas. It is a great relief to those in villages and high streets that the Government have listened to the people who engaged with the consultation and the 180,000 who signed our petition, and have heard the calls from the readers of The Mail on Sunday, the Express, The Daily Telegraph and other media outlets, all of whom were outraged by the possibility that the Government would close their much-valued local post offices.

By keeping the minimum network size at 11,500 branches, as it was throughout the 14 years we were in government, and by retaining all the geographical access criteria, the Minister has avoided a U-turn. In fact, I would describe what he has done as avoiding a chasm that was opening up in the road in front of him, and avoiding it niftily. The campaign that we led showed how important it is to voice the concerns of the vulnerable, those who are digitally excluded and the small businesses that rely so much on our precious post office network. May I add my thanks for the hard work of every postmaster and postmistress in Britain who keeps that network going?

However, it is not all sweetness and light for me today. The post office network, like so many retailers, faces a tax hike—in this case, a hike of £45 million—because of the national insurance increase. Many post offices are also seeing increases of more than 100% in their business rates. The chairman of Post Office Ltd, Nigel Railton, made it clear that it was precisely because of the rising costs resulting from the changes in national insurance and the national living wage that the business needed a fresh start. We cannot claim to support the backbone of the network while breaking its back with tax hikes. The Conservatives have always stood up for our nation’s high streets, and we would introduce a permanent 100% business rate relief for retail, leisure and hospitality businesses whose premises are under the rateable value threshold of £110,000.

I have a few questions for the Minister. He announced a requirement for at least 50% of the network to be full-time and full-service. I believe that the number today is 79%. Is that not a downgrade, and what does he expect from the other 29%? Will he confirm that no small rural branches will be consolidated and replaced by city-centre hubs under the guise of this new 50% full-service requirement? Will he please expand on the minimum service that he would expect those smaller branches to deliver?

The Minister committed himself to a technology transformation programme to replace the Horizon system within the next five years. I heard about the first two years of funding, but will he give us some details about how the current system will be maintained after those first two years? He mentioned the importance of the post office network, given the number of banks that are closing branches all over the country. Has a new, specific agreement been made with the banks to provide additional support for post office branches in areas where banks are closing? What update can he give the House about the discussions with Fujitsu and its financial contribution towards Post Office redress?

The Minister has clearly been forced to listen. He has been forced to do a pre-U-turn on the proposals to reduce the size of our precious post office network. He has been forced to admit that our high streets deserve better than the managed decline that was a risk under those earlier proposals, and this is a victory for all our constituents.

Blair McDougall Portrait Blair McDougall
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I think that if I am praised much more from the Opposition Benches, I will be drummed out of the Brownies.

I welcome the hon. Lady’s response to my statement. I believe that there is consensus across the House on the important role that post offices play in our communities, and particularly in our high streets and remote villages. I join the hon. Lady in welcoming the campaigning of Mail and Express readers, who have voiced very clearly the importance of post offices to their communities. In my capacity as both postal services Minister and small business Minister, I also echo her words about the essential function of post offices in providing a place for small businesses to drop off their takings.

The hon. Lady referred to the costs faced by the Post Office, which is a point well taken. The Government are putting £483 million into the transformation of the Post Office to ensure that it has a financially sustainable future as a business on our high streets and in our villages. She asked specifically about support for the IT transformation. Of the more than £500 million that the Government have committed to transformation, including the money already spent before the Green Paper, £136 million is committed to technology and to replacing the Horizon system, which is a major priority for us. However, that transformation investment—beyond what we are putting into IT—will also enable the Post Office to do new things. The debate about the Post Office often concentrates on the idea of its being the last place to do things, but, having talked to the management of Post Office Ltd, I am greatly encouraged by their wish for it to be the first place that people think of in connection with cash and other high street services.

The hon. Lady asked about the additional 50% trigger, and, entirely fairly, raised the question of what it would mean for rural areas. The criteria for access to the full set of services that a branch provides are being maintained, so those protections are still there. This is very much an additional protection, rather than an alternative to the protections that were already there for rural post offices. For example, “drop and collect branches” that do not offer the full service are included in the 11,500 criterion, but are not included in the access criteria. This is about protecting access to as full a range of services as possible.

Finally, let me respond to the hon. Lady’s question about Fujitsu. When I met Fujitsu representatives shortly before the end of last year, I made very clear our belief that—as they have said themselves—they have a moral responsibility to contribute substantially to the costs of redress. They have said that they wish to wait until Sir Wyn’s inquiry before making a decision on that, but we will continue to have those discussions.

Oral Answers to Questions

Debate between Blair McDougall and Harriett Baldwin
Thursday 30th October 2025

(4 months, 1 week ago)

Commons Chamber
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Lindsay Hoyle Portrait Mr Speaker
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I call the shadow Minister.

Harriett Baldwin Portrait Dame Harriett Baldwin (West Worcestershire) (Con)
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I associate myself with the remarks about British Beauty Week. In addition to beauty businesses, one of the key ingredients for growth on our high streets is having a post office in the mix. As Post Office Minister, he has inherited a network of 11,500 post offices across the country and a consultation on the size of that network. Can he echo what his predecessor said at the Dispatch Box, and commit to supporting our high streets by maintaining the scale of the post office network throughout this Parliament?

Blair McDougall Portrait Blair McDougall
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I thank the shadow Minister for her welcome. She is absolutely right about the anchoring effect of post offices on high streets all over the country. We know not just that, as we mentioned in the Green Paper, if people go to their post office they are likely to spend money in local shops, but that post offices are essential—as I found out during a visit to one the day before yesterday—in giving small businesses somewhere to take their takings. The Green Paper set out the options for maintenance of the post office network, and it is certainly our intention to maintain it.

Budget Resolutions

Debate between Blair McDougall and Harriett Baldwin
Wednesday 30th October 2024

(1 year, 4 months ago)

Commons Chamber
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Harriett Baldwin Portrait Dame Harriett Baldwin (West Worcestershire) (Con)
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It is a pleasure to follow the hon. Member for Gower (Tonia Antoniazzi). I do not wear quite as many hats as her, but it was interesting to hear her perspective on the Budget. I have a different perspective.

My issue with the Budget is not the political choices that the Chancellor has chosen to make—clearly she has the mandate to make any changes that she wishes to make—but the fact that it is a Budget of broken promises to the electorate, which is a dreadful thing to do for trust in politicians. I will also highlight the economic choices that I think the Chancellor has got wrong.

The first broken promise is one that the Chancellor made during the election campaign, when she said time and again that she would not “fiddle the figures.” Today, she has clearly broken that promise. She has announced a multi-billion pound change to the UK’s borrowing, and she announced it overseas, not first to Parliament—I know how angry you and Mr Speaker are about that, Madam Deputy Speaker. As we all know, and as the IFS has said, borrowing is not a free lunch; it will mean that there is more debt and more debt interest spending. I have not yet had a chance to question the Office for Budget Responsibility in detail on its numbers, but from an initial look at its charts, the amount of additional borrowing that was announced today by far exceeds anything in the mini-Budget in late 2022. The Treasury Committee will ask the Office for Budget Responsibility about that.

The second broken promise that the Chancellor made during the election campaign was that her plans were fully funded, and that she had no plans to raise taxes, beyond those listed in the manifesto. In fact, colleagues have counted that she and the Prime Minister made that utterance 50 times. I believe that that promise has been soundly broken today, and that a deliberate political choice has been made to announce the biggest unforced tax-raising Budget ever.

Harriett Baldwin Portrait Dame Harriett Baldwin
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Unforced. During the election campaign, the Chancellor told the British public that taxes were too high. She said that she wanted to bring taxes down. She has roundly broken that promise today, because the Budget increases tax for every household in this country, possibly by up to £10,000 over this Parliament. That is way beyond the £2,000 figure that we warned about during the election campaign—a warning that the Prime Minister said on national television was a lie.

The Chancellor campaigned on a general election strategy that I believe was deliberately designed to mislead the electorate. Her plans, and those of the Deputy Prime Minister, end up giving us German taxes with French labour laws—a recipe for higher unemployment if ever I have seen one. The scale of the tax changes announced today for small businesses that employ more than four people is astonishing. Labour Members should let that sink in.