Renters’ Rights Bill

Baroness Wolf of Dulwich Excerpts

Tuesday 1st July 2025 Lords Chamber

[Baroness Wolf of Dulwich (CB)]

My Lords, I shall speak to Amendment 29 in my name and in that of the noble Baroness, Lady Thornhill, but before doing so I will thank the Minister, as so many other noble Lords have done, for the courteous way in which she has discussed this issue with me. My amendment seeks to provide for a pre-appeal assessment process to filter out appeals that have no prospect of success and thus avoid overburdening the tribunals. Its specific and highly practical suggestion is that the Government should take advantage of the technical expertise available to them through the Valuation Office Agency. Rent appeals should progress to the courts only if the Valuation Office Agency considers that they have a chance of success.

It seems appropriate to be making this suggestion on the 100th anniversary of the Rating and Valuation Act 1925, which ensured consistency of property ratings across the country by the use of professional valuation officers. I commend this Act to noble Lords. Reading it is quite possible because it is a relatively brief piece of legislation written in language that a normal person can understand. But the main reason I am commending it is that it set up a decentralised but uniform system which gave people across the country consistent decisions on a regular and predictable timescale, with clarity on who was making those decisions and how they could be contacted. This sort of clarity and consistency is surely what we would like for all tenants and all landlords, but the current drafting of the Bill, which loads more work on to a tribunal system that we know is overloaded, is not in a position to deliver this.

As I explained in Committee, my proposal was prompted by current Scottish practice. It does not in any way reduce the right of tenants to appeal against a rent increase, and I am not sure that it even reduces the incentive to appeal on the off-chance, but it does reduce the likelihood that the courts will be overwhelmed very soon by appeals, in particular by appeals which do not succeed and which swamp the courts, to the detriment of important and merit-worthy cases.

Under the Government’s current proposals, tenants will enjoy a number of new and important rights. Rents cannot be increased as often as at present, for example. Most importantly in the context of this group of amendments, tenants who wish to challenge what they see as an excessive rent increase have access to an independent tribunal. The tribunal cannot propose an increase that is any higher than the one initially proposed by the landlord, as the noble Lord, Lord Jamieson, has already pointed out. It can endorse the landlord’s proposal or rule that a lower rent should be charged. Obviously, these charges are of great assistance when landlords are proposing major increases that are out of line with inflation or the market, but, equally obviously, they will encourage a very large number of appeals which are lodged on the off-chance, and I do not think there is any doubt that this would be disastrous. In the other place during the Public Bill Committee, Minister Pennycook observed:

“There is no dispute on the Government side of the Committee as to the fact that the court system is on its knees”.—[Official Report, Commons, Renters’ Rights Bill Committee, 22/10/24; col. 9.]


He added “after the past 14 years” but the relevant point here is that the court system is on its knees.

As first introduced, the Bill provided that the tenant who appealed against a rent increase where the tribunal found this was allowable would pay the increase only from the date of the tribunal decision, which could be many months on. This clearly hugely increased the incentive to appeal, and I think it would also have been seen as massively unfair by any tenant who accepted an increase without appealing and then saw a fellow tenant getting months at a lower rate. So, I was very pleased that the Government recognised this risk and I look forward to the Minister explaining how the government amendments will work in practice.

However, I do not think this is enough to head off tribunal overload, which is why I have retabled my amendment. There will still, for many people, be a sense that they have nothing to lose by appealing. If I were an officer in a student union, for example, and I was asked my opinion, I would have to say that appealing remains something of a no-brainer. I would have to say the same if I was on a radio programme or an online forum. Why would you not? I therefore remain convinced that, in the absence of some sort of prior screening of the type that I have suggested, the courts will be overwhelmed.

In Scotland, the first stage in any appeal goes to Rent Service Scotland. Apparently, on average, it takes just five days to respond and most things stop there; very few cases go further. Obviously, the Scottish situation is very different from ours, but it is also obvious that, when it comes to providing tenants and landlords with quick feedback rather than months in limbo, it is very effective. It is also obvious, given the volumes that Rent Service Scotland deals with, that without this prior system there would be a very large number of cases which were effectively a waste of time.

It would be very easy for us to introduce a similar first-stage process in England. There is a large amount of expertise on rents outside the tribunals and the courts. The Valuation Office Agency already gives the Government valuations and property advice that they need to support taxation and benefits. Rents in social housing are tightly regulated. Registered providers must comply with the Regulator of Social Housing’s rent standard or rent settlement, which is effectively set by the Government, and its annual increases would be an obvious and simple yardstick to use when evaluating whether appeals should go on. Rent officers also still set rents for the remaining group of protected tenancies, so the basic infrastructure is there.

To see what we are facing, I think, as I thought in Committee, that a bit of back-of-an-envelope arithmetic is in order. The Government do not think there will be a huge growth in open appeals. If appeals from private sector tenants tracked the levels going to Rent Service Scotland and they all proceeded to the tribunal, we would end up with another 40,000 cases a year. That compares with 909 cases heard by the tribunals under current legislation in England, so that would be a fortyfold increase. But suppose that it was only a quarter of that level; that would still be a tenfold increase, with 10,000 extra cases a year hitting First-tier Tribunals that are under enormous strain. We hear a lot in the press about pressures and backlogs in criminal courts, but the statistics for the tribunals are at least as grim. In the year 2024-25, the open case load total—excluding immigration and asylum—rose to 745,000, which is an increase of 14% in the course of a single year.

The Minister was kind enough to discuss my amendment with me following Committee and to recognise that a provision for initial screening could be helpful if tribunals were indeed overwhelmed. In the absence of any government amendment to that effect, I look forward to hearing from her about the Government’s current thinking. I also highlight the enormous importance of reviewing the impact on the judicial system, which we will return to later on Report.

[Baroness Jones of Moulsecoomb (GP)]

My Lords, I shall speak to Amendment 30 in my name. I take the point made by the noble Baroness, Lady Wolf of Dulwich, that it is good to have something easy to read. I would say that this amendment is very easy to read: it would amend the Housing Act 1988 so that, when determining rents, tribunals must disregard any improvements funded by government grants for a two-year period.

The amendment, which I feel strongly about, is designed to help renters and the Government. It aims to improve upon a good policy that creates warmer homes and cheaper bills. The climate benefits from the warmer home grant, as do landlords, so why not guarantee that tenants get cheaper bills without a rent rise for a couple of years?

I met the Minister last week. She is very generous with her time, and I was grateful for her comments, but I still do not see the problem with passing the amendment. There are complexities, and the tribunals would have to sort out any details if the property owner added some of their own money along with the taxpayer money, but tribunals make far more difficult calculations every week. I have also heard privately from several people just how difficult it is with tribunals, but that is the sort of thing that must be fixed. They really cannot be allowed to wallow and not be the tribunals that they need to be.

The important thing for me in this amendment is that taxpayer-funded improvements are not used as an excuse to raise rents, and we need the force of law backing that up. Although the guidance is slightly more explicit, it will get ignored and that will discredit a good policy. Generation Rent recently did a poll of renters, asking them about their support for the Government’s policies in this area. There was a net support increase from plus 14% to plus 55% when renters were presented with a scenario where the Government would protect them from rent increases. I do not want to suggest that the Government should be run by opinion polls, but it is wonderful when you can do something that is right, does not cost any extra money and leads to a 41% jump in the popularity of that policy—and also, hopefully, the popularity of the Government.

I had hoped the Government would put this forward as their own idea in some form or another. I have been told privately that it is not nuanced enough, and that is possibly a fault of my nature, but I think it is a good amendment and hope that the Government will give it due attention.

--- Later in debate ---

I am sympathetic to the intent of Amendment 29, tabled by the noble Baroness, Lady Wolf. I am concerned, however, that the amendment in its current format would not achieve its desired result. It would require the VOA to take up this function immediately, alongside its existing responsibilities, without fully assessing the viability of this proposal or how it would work in practice. That risks creating an inoperable system or one which does not achieve a fair result for landlords or tenants. I am sure noble Lords will agree that this is too important a matter on which to take such a risk, given the potentially damaging effects on access to justice for tenants and landlords. With this in mind, I ask that the noble Baroness, Lady Wolf, does not move her amendment. As I said, we are minded to create a mechanism, but not the VOA, which she spoke of.

[Baroness Wolf of Dulwich (CB)]

Since I cannot withdraw my amendment, I thank the Minister very much for this constructive engagement, and I will not move it.

[Baroness Taylor of Stevenage (Lab)]

I am grateful to the noble Baroness.

Regarding Amendment 24, at present private registered providers of social housing can grant secure or assured tenancies. The majority of these are let at social rents. Social rents are regulated by the social housing regulator. The definition of “relevant low-cost tenancy” in the Bill reflects these arrangements. If the Government or the social housing sector were to change how rent is determined or regulated, this power would enable the Secretary of State to make technical amendments to reflect this or other changing circumstances. As the power relates only to the definition of relevant low-cost tenancies, I assure your Lordships that the Secretary of State will not be able to use this power to change the legislation to affect market-rate tenancies. Based on this, I ask the noble Baroness, Lady Scott, to withdraw this amendment.

Turning to Amendment 30, I thank the noble Baroness, Lady Jones, for her engagement on this issue. The Government fully support efforts to improve the energy efficiency of homes in the private rented sector, particularly where tenants are proactive in accessing support through government-backed schemes. The amendment as drafted would mean that any increase in value arising from these improvements would be disregarded, even if it was funded partly by public money. Therefore, if landlords have made sizeable investments themselves in improving the energy efficiency of their properties without government grants, under this amendment they would not be able to increase rent to reflect those improvements.

The tribunal has experts, such as surveyors, who will assess what the landlord could expect to receive if re-letting the property on the open market. Both landlords and tenants will have the opportunity to submit evidence on whether or not they think that the rent increase is justified. The tribunal already ignores any improvements to the property made by the tenant, to avoid inflating the rent. However, it is likely to be more challenging in practice for the tribunal to differentiate rent levels based on whether energy-efficiency upgrades were funded through specific grant schemes—particularly where the tenant was not directly responsible for the work. This may complicate the tribunal process.

We recognise that it is very important that means-tested energy-efficiency grant schemes are used to benefit tenants. That is why, for the warm homes local grant, which was launched in April, the Department for Energy Security and Net Zero has set a clear expectation that landlords should declare that they do not intend to raise rents as a direct result of the upgrades being made. In Committee, the noble Baroness, Lady Jones, rightly highlighted the importance of ensuring that landlords do not profit unduly from government-funded improvements and that the value of these schemes should flow primarily to tenants, given the impact on many people living in poverty, and the threat of eviction. We have carefully considered these points and believe that the measures already being introduced strike the right balance.

In conclusion, the landlord declaration, introduced and overseen by DESNZ through the warm homes local grant, will include a commitment from landlords not to increase rents as a result of improvements made using the grant funding. I hope that this offers the noble Baroness, Lady Jones, reassurance that the Government are taking this issue seriously. For those reasons, I respectfully ask her not to move her amendment.

The noble Lord, Lord Howard, has proposed two amendments to the process for challenging rents at the tribunal within the first six months of the tenancy. On Amendment 31, the ability to challenge rent in the first six months of the tenancy is a vital safety valve, ensuring that tenants cannot continue to be ripped off if they have been pressured into an unfair rent. Landlords who have agreed a fair market price have nothing to fear from this mechanism. This amendment would exacerbate the worry that tenants already face about going to a tribunal to enforce their rights. Tenants will not challenge rents if they risk being worse off following a tribunal ruling. The Bill encourages tenants to engage the tribunal when they have legitimate concerns. By reinforcing the rights of tenants to do so, we are disincentivising the minority of landlords from pressurising tenants into unfair rents at the beginning of a tenancy. The way for landlords to avoid this is to make sure that their rents are fair at the start of the tenancy.

On Amendment 32, the Government are clear that tenants should submit an application to the tribunal during the first six months of their tenancy only where they believe that their rent is above market rates or that they have been pressured into an unjustified initial rent. In the first instance, we strongly encourage landlords and tenants to communicate about what adjustments to rent might be reasonable. The noble Lord asked how a tribunal determines a fair rent. To determine the market rate, the First-tier Tribunal considers a wide range of evidence, such as the price of similar properties being advertised online and evidence submitted from both parties justifying or arguing against the rent increase.

The First-tier Tribunal has experts who are experienced in understanding the different factors that result in the market rate and determining whether the rent is reflective of this. The First-tier Tribunal is best placed to do this in the new tenancy system. It is also worth noting that tribunals have had the power to adjudicate rent levels in line with the market rent since the Housing Act 1988, and since then the market rate has continued to increase. However, if the rent is challenged and the tribunal determines that a rent exceeds the open market rate, it is right that the tribunal can backdate the lower rent to the date of the tenant’s challenge and that the landlord repay the difference to the tenant. I therefore ask the noble Lord, Lord Howard, not to press his amendments.

I turn now to Amendments 33 to 36 and 40. The Government recognise that some tenants may avoid challenging unreasonable rent increases out of fear that they will be saddled with significant amounts of backdating, which they will be unable to afford. By removing the ability of the tribunals to backdate a rent increase, tenants, particularly vulnerable tenants, will be empowered to challenge what they believe to be an above market rate rent increase. This reduces the risk of an unreasonable rent increase causing a tenant financial hardship, or even being used to force someone out of their home. This is a really important measure to encourage people to challenge unreasonable rent increases.

Amendments 34 to 36 and 40 in particular may only heighten the risk of vulnerable tenants feeling unable to challenge an above market rent increase. We know that tenants and landlords are usually eager to maintain a positive relationship and will not bring the other to court or tribunal without good reason. As such, I ask the noble Lords, Lord Carrington and Lord Howard, not to press these amendments.

I turn finally to Amendment 42. The tribunal has over 30 years’ experience in making determinations of unfair rent increases, having carried out this function since the Housing Act 1988. We have full confidence in the tribunal’s ability to carry out this function in a fair way. I appreciate the need for the justice system to be ready for our reforms and for landlords and tenants to access justice in a timely way. We are working in partnership with the Ministry of Justice to assess the impact of our reforms on the tribunal and to lessen these wherever possible. This close collaboration has been ongoing for a number of years and in a great amount of detail.

The amendment we have tabled to our rent increase measures shows that we are listening to the concerns of the sector and this House about tribunal workloads. It puts in place a safeguard in case it is needed. We will already be collecting extensive data to assess the impact of these reforms. As set out in the impact assessment for the Bill, and in debate, we have committed to monitor and evaluate our reform programme. We will use a range of sources to support this. Existing datasets will be used, and new data will be collected. We are committed to publishing the evaluation findings at the two and five-year points after the Bill’s implementation.

I will respond to the request from the noble Lord, Lord Carrington, about the justice impact test. The justice impact test we are undertaking with the Ministry of Justice will identify additional burdens on the justice system, but they are internal government documents and are not published. The test is ongoing and regularly reviewed to ensure that it reflects any changes to legislation as the Bill continues its journey through Parliament. We are fully focused on making sure the justice system is prepared for changes to court case load and procedures that will be required for our reforms. We are working with the Ministry of Justice and HM Courts & Tribunals Service to that effect, including investing additional court and tribunal capacity to handle any extra hearings generated.

In this context and in the context of the review that I have already outlined, both in the course of discussing these amendments and earlier today, I do not think it is necessary to commit to undertake any further review. On that basis, I hope that the noble Baroness will agree to withdraw her amendment.