Thames, Yorkshire and Northumbrian Water: Ofwat Proposed Fines Debate

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Department: Department for Environment, Food and Rural Affairs

Thames, Yorkshire and Northumbrian Water: Ofwat Proposed Fines

Baroness Pinnock Excerpts
Wednesday 29th January 2025

(2 days, 1 hour ago)

Lords Chamber
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Baroness Pinnock Portrait Baroness Pinnock (LD)
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My Lords, the annual water bill is about £473, although some people, especially in households with disabled people, may pay £700 a year, so support and help for those families is really important. What can Ofwat and the Government do together to provide major support—not just social tariffs, but other major help—for families such as those in paying for the essential service these water companies provide?

Baroness Hayman of Ullock Portrait Baroness Hayman of Ullock (Lab)
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Clearly, it is really important that we support all vulnerable customers regarding their bills and their ability to pay them. During the passage of the Water (Special Measures) Bill in the other place, the Government passed an amendment on how we need to support vulnerable customers. That will of course come back, and I will be talking about that when we get to ping-pong next week.