Private Rented Sector Ombudsman Debate
Full Debate: Read Full DebateBaroness Hayter of Kentish Town
Main Page: Baroness Hayter of Kentish Town (Labour - Life peer)Department Debates - View all Baroness Hayter of Kentish Town's debates with the Ministry of Housing, Communities and Local Government
(9 months, 3 weeks ago)
Lords ChamberOf course we will work with the local authorities as the Bill moves forward. The ombudsman will complement local authority decisions and back them up.
My Lords, I very much welcome the expansion of the ombudsman service. My worry about what appears to be a decision by the Government is that representatives of private tenants, which will be different from the ones dealt with already, will not get a voice if there is no open procurement. I hope the Government will look to representatives of private rented accommodation to ensure that they are involved in the choice of ombudsman so that it fits that particular client group.
My Lords, of course we will, but what is important is the tenants, who sometimes do not know where to go. In my opinion and that of the department, it is important that they have one front door and that they get the services they require.