Baroness Goldie
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Armed Forces Bill
Baroness Goldie ExcerptsMonday 8th November 2021
(3 years, 1 month ago)
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The Minister of State, Ministry of Defence (Baroness Goldie) (Con)
My Lords, I thank the noble Lord, Lord Coaker, for tabling Amendment 51, and the noble Lord, Lord Tunnicliffe, for so eloquently speaking to it. As has been explained, this amendment seeks to create through primary legislation a representative body for the Armed Forces that is similar in many respects to the Police Federation. It proposes that details of how the federation would operate are set out in regulations. I recognise the commitment of both noble Lords to the welfare of our Armed Forces, as other contributors have rightly acknowledged.
This has been an interesting debate. It has thrown up in broad terms the particular environment and context in which we ask our Armed Forces to operate, and it has disclosed some specific issues. Let me try to address some of the points raised. Clearly, the noble and gallant Lords, Lord Boyce and Lord Craig of Radley, and the noble Baroness, Lady Smith, have reservations. I think they were well articulated and suggest that they should be heeded.
To go to the context, the environment in which we ask our Armed Forces to operate, the Armed Forces have a unique role and can be called upon to carry out tasks that are clearly beyond anything that most other people would be asked to do in the course of their duties. What works for a civilian workforce such as the police will not necessarily work for service personnel. That is why the interests of Armed Forces personnel are already represented through a range of mechanisms, not least the chain of command. I will spend a short time outlining some of those provisions. We are currently, in fact, considering what more we can do in this space without compromising operational effectiveness.
The noble Baroness, Lady Smith, raised the issue of pay in general terms and made a particularly interesting point about whether the Armed Forces understand the structures. The Armed Forces’ Pay Review Body and the Senior Salaries Review Body provide independent annual recommendations on pay for the Armed Forces to the Prime Minister. The X factor addition to basic military pay, which is currently at 14.5%, recognises the special conditions of military life, including the limits on the ability of service personnel to negotiate on this issue. Processes are in place for personnel to make complaints about their pay or allowances. I would hope that, with the new ambience that now pervades the Armed Forces, people would be encouraged to articulate those concerns and ask questions of the very type the noble Baroness mentioned.
With regard to complaints more widely, the Service Complaints Ombudsman provides independent and impartial scrutiny of the handling of service complaints made by members of the UK Armed Forces regarding most aspects of their service life, and service personnel are able independently to approach the ombudsman or ombudswoman about a complaint which they do not want to raise directly with their chain of command. Support is provided to those who are making complaints or allegations and to those who are the subjects of such actions. In addition to this practical support, there is a range of internal and external welfare support for personnel to draw on if they need it as they go through these processes.
Improvements to the service complaints process are being progressed as a matter of policy, as the vast majority of these do not require primary legislation. For many other issues, the Soldiers, Sailors, Airmen and Families Association—SSAFA—the Royal Naval Association, the Royal Air Force Association, the Veterans Support Association and a host of other regimental associations and groups around the country have regular access both to the chain of command and to Ministers to represent their members’ interests.
Service personnel have their own voice on matters which concern them through the Armed Forces annual continuous attitude survey, which asks our people about all aspects of their service life. The results, which are published, are used to inform the development of policy and to measure the impact of decisions affecting personnel, including major programmes and the Armed Forces covenant.
Service personnel can also play an active role in the development of the policies which affect them. There are currently more than 50 diversity networks operating within defence at various levels. Most of these are run by volunteer members, with senior officer advocates and champions, and they can be consulted on matters which are likely to impact our people.
Noble Lords will understand that the well-being of our personnel directly contributes to the operational effectiveness of the Armed Forces. It is therefore important to the chain of command and to defence to both sustain and support the well-being of service personnel and their families and, where necessary, provide welfare support to resolve issues that might otherwise undermine well-being and impact on operational effectiveness.
That is why, during basic training, all service personnel receive details on how to identify welfare issues and how to get help, with refresher training provided during subsequent initial trade training. All regular and reserve officers also receive training during their respective commissioning course which teaches how their service provides welfare support and sets out their welfare roles and responsibilities as line managers. Once again, refresher training is provided throughout and welfare specialists are also on hand to provide advice to the chain of command and provide support to their personnel.
We recognise that some personnel and families may feel uncomfortable exposing welfare issues to the chain of command and, in some cases, issues may even arise as a direct result of conflict with the chain of command. My noble friend Lord Lancaster spoke in broad terms about that and the alternative channels available to complainants.
I therefore submit that, in these circumstances, service personnel have alternative mechanisms for raising and addressing welfare issues, giving them a voice independent of the chain of command. These include unit welfare staff, padres and confidential helplines, in addition to the service families federations and service complaints process that I referred to earlier. The noble Lord, Lord Tunnicliffe, referred to Australia, but Australia disbanded its armed forces federation in 2006.
The noble Lord also raised an issue about the recent Budget, in response to which I would say that as the department prioritises providing a wider range of supportive bodies and invests in training for service personnel throughout their service career, it would be misleading to quantify this in terms of budget lines as such. The department feels strongly that the interests of service personnel need to be protected and we take a varied approach by providing many strands to offer that protection. We cannot put a price on giving people a voice.
I hope that this explains clearly the rationale for the Government’s approach to ensuring that the interests of service personnel are protected and the provisions that exist. I trust that, following these assurances, the noble Lord will agree to withdraw his amendment.
Lord Tunnicliffe (Lab)
My Lords, one of the essential skills for survival in politics is being able to count. I recognise a 5-0 defeat when I hear one; it can also be pretty uncomfortable when the closest you get to support comes from the Government. But I ask noble Lords to pause and consider that the speech that the Minister just made was probably unthinkable 30 years ago. She at least took the generality that representation, through one mechanism or another, is necessary. We also have to take the generality that, much as we all are proud of the Armed Forces, we know that in some areas things are not as perfect as we would want.
The concept of representation will have its day. Clearly, that is not today. But on the ideas behind it, I am pleased that the Government, I think, conceptually see that it is necessary to make sure that there are appropriate mechanisms for representation. Over time—this will come up every five years—we will test the ground, because we as a party believe in representation.
There is an interesting concept about civilians in uniform. They are not civilians in uniform; clearly, they are different from civilians in that they have to put their lives on the line, and I accept that. However, I think that they are citizens in uniform and there need to be processes and a mechanism for their views to be made known. We talk about supporting individuals going to the ombudsman. That is a good thing. I think that there is a recognition that that might have to be more formalised and more powerful. We will see. I accept that we are apart on this issue. Nevertheless, we are not as apart as one might think. The idea of agency by individuals is one that will not go away, but it is certainly not an idea that should be forced on an unwilling institution.
I opened by saying that I wanted to hear what the Government had to say. I am pleased with the direction of their answer. I also said that we were interested in what noble and gallant Lords might say. I note what they said. Therefore, taking account of all those issues, I beg leave to withdraw this amendment and will not be bringing it back on Report.
Lord Houghton of Richmond (CB)
This amendment, which I do not particularly support or otherwise, would be an awful lot better placed if better evidence were available. There does not appear to be the relevant data. Personally, I am convinced that if that data were made available, it would re-establish in people’s minds and in society at large that the Armed Forces are one of the nation’s most successful organisations for social improvement among the people who join.
I fear that amendments such as this convey the impression that people enter the Armed Forces and then leave, at some later stage, damaged by the experience. That is far from the reality of the situation. Yes, some unfortunate people will struggle to find employment—some people struggle with second careers—but, by and large, people leave the Armed Forces both socially and professionally improved and go on to have highly successful second careers. So the publication of the evidence base would be hugely helpful in determining whether this sort of amendment was, in truth, required.
Baroness Goldie (Con)
My Lords, this may have been a short debate, but it was interesting. Once again, I have no doubt about the commitment of the noble Lords, Lord Coaker and Lord Tunnicliffe, in taking an interest in these matters. Amendments 52 and 56 engage with the subject of, first, the number of veterans claiming universal credit, and secondly, Armed Forces champions.
I will deal with Amendment 52 first. The Government are delighted that the universal credit system has now been enhanced to allow the Department for Work and Pensions to collect information on how many universal credit claimants are veterans. The noble and gallant Lord, Lord Houghton, put his finger on the point: the all-important issue here is the data, which is not yet complete. It is still early days. The DWP is still building up its data base and working out what the data is telling them and how to make best use of it, including producing reports and making information public. This may well include making information available through the covenant annual report, as well as more routine data releases.
I understand that, as soon as decisions have been made, the DWP will write to the noble Lord, Lord Coaker, setting out its plans. I expect it to be able to do this early in the new year. Further, the MoD will keep a close eye on this area as well. We are also interested in the data being collected, so I, too, look forward to the DWP’s response on this matter. With that assurance, I hope that the noble Lord will feel able to withdraw his amendment.
I will now address Amendment 56, again in the name of the noble Lord, Lord Coaker, which seeks to put into the Bill a specific number of Armed Forces champions who would be in place at all times. The number of Armed Forces champions, their specific roles and how and where they are deployed are detailed day-to-day operational matters for the DWP.
The DWP’s long-standing, undoubted and profound commitment to and support for the Armed Forces covenant is clear. Like the rest of this Government, my colleagues there do everything that they can to provide members of the Armed Forces community with the help and support that they deserve. I thought that the noble and gallant Lord, Lord Houghton, made an important point about the impressions that we wish to create and what the perceptions might be. Armed Forces champions are key in supporting and enabling the DWP to provide that help and support, but setting out a specific number in the Bill will limit the DWP’s flexibility to adjust the support to meet levels of need and will do nothing to enhance the current support provided by the DWP to veterans and others.
The DWP works very closely with the MoD and the Office for Veterans’ Affairs to help ensure that those using its services get the help and support that they need. Earlier this year it introduced a new model. Once again, it is important to put all this into shape so that there is context. It introduced the new model to transform the support that the DWP provides to members of the Armed Forces. This change of approach by the DWP was not subjective; it reflected feedback that the department had received, including from formal research and from those representing members of the Armed Forces community.
The new model was designed to ensure that veterans and others are served in a more intelligent and effective way. It enables the department to better match available resources with the demand for its services. The new model has built on the successful network of Armed Forces champions, which had been in place within the DWP for a number of years.
As part of the new model, the department has introduced for the first time a dedicated Armed Forces role at middle management level. These roles have responsibility for building capability and sharing best practice on Armed Forces issues across the DWP network, as well as building networks with the tri-services. It is important to understand the relevance and significance of that conjunction of activity.
There is a lead role in each of the 11 Jobcentre Plus groups and, as part of its work, it oversees 50 Armed Forces champions stationed across the Jobcentre Plus network. I know that the noble Lord, Lord Tunnicliffe, was critical of that level of champions, but the work of the champions cannot be viewed in isolation, for the reasons that I have just described.
The champions have specific responsibility for supporting claimants who are members of the Armed Forces community. Under the new model of support, the champions also have a front-line role and will personally handle some claims for the first time, supporting veterans into work and helping to resolve some of the more complex cases where necessary. I can tell the noble Lord, Lord Tunnicliffe—I think the noble Baroness, Lady Smith, also raised this point—that there is at least one Armed Forces champion in each of the 37 Jobcentre Plus districts.
The new model has been welcomed by the department’s Armed Forces stakeholders, who have been more interested, to be honest, in the structures and quality of services than in actual numbers. The DWP has listened to what stakeholders and researchers have said. Putting in place the new lead roles will help to improve the co-ordination of support activity and facilitate the sharing of best practice between the champions, and more widely across the department. The new roles also provide the opportunity for more pro-active work with the three armed services on resettlement and recruitment. Again, the noble and gallant Lord, Lord Houghton, took an interest in this issue.
In the early stages of introducing the new model, the DWP talked to a number of stakeholders, including Armed Forces charities and other groups, about the planned structures and roles. It explained how these would work in practice for stakeholders, as well as for individual claimants and their families. Now, almost six months in, the change seems to have settled in well and continues to be well received.
The DWP’s support is not limited to those with a formal Armed Forces role. For example, the new model enables the dedicated Armed Forces roles to complement the wider investment the department had already made during the pandemic in the recruitment of an additional 13,500 work coaches, bringing the total to 27,000. The Committee may be interested to know that every work coach receives specific training to support members of the Armed Forces community, and that an important part of the work of the new champions and lead roles is to build capability on Armed Forces issues across the whole department. This is not just across the Jobcentre Plus network but more widely, for example in DWP service centres.
As your Lordships will understand, there are many DWP staff, some based in individual jobcentre offices, who will be the local expert on Armed Forces issues and will work with those in the dedicated roles also to the support the Armed Forces. Many of these staff will have experienced service life themselves, either directly or through friends and family. They will use this experience in their work.
As within other parts of its business, the DWP will monitor and evaluate the new model, and will use the information gathered from this work to shape the support provided. These new arrangements come on top of other support that is already in place. For example, veterans are given early entry to the work and health programme, and if we can use service medical board evidence, a severely disabled veteran does not have to undergo additional examinations for employment and support allowance and universal credit purposes.
If the intention of this amendment is to make sure that the DWP always provides an Armed Forces champions service, it is unnecessary. The the DWP, through its words and actions, has consistently demonstrated its commitment to support veterans and members of the Armed Forces community. I accept that this is unintentional, but the amendment would constrain what are rightly day-to-day operational decisions for DWP managers. For example, holding open a post for a short while during a recruitment exercise would become unlawful. I know that is not the noble Lord’s intention, but we should let the expert delivery managers in the DWP manage their resources as they see fit.
With that reassurance of the scale of support within the DWP for Armed Forces personnel and veterans, I hope nthe noble Lord will be prepared to withdraw his amendment.
Baroness Smith of Newnham (LD)
My Lords, I support these amendments, to which I have added my name. As the noble Lord, Lord Coaker, pointed out, they very much draw on the House of Commons Defence Select Committee’s report. In a sense, that was a cross-party report. The signatories in this place come from the Labour and Liberal Democrat Benches, although of course Sarah Atherton, the MP for Wrexham, who was the force behind the report, is a Conservative. We potentially have cross-party and cross-Chamber support for a range of issues brought forward in these amendments.
If these amendments are not necessary, we would be delighted to hear the Minister say, as the noble Lord, Lord Coaker, invited her to do, that whatever the Secretary of State has been doing today in bringing the service chiefs together will somehow deal with all the issues. That would be fantastic, but the evidence seems rather concerning, to put it at its mildest. The noble Lord, Lord Coaker, talked about the number of female service personnel and veterans who had come forward. The report also talks about delays in the complaints procedure. It says that the performance target for the Armed Forces is apparently that
“90% of service complaints should be resolved within 24 weeks. This target has not been met by any of the services in recent years, and the pandemic has increased delays in the system.”
Maybe the pandemic has made it even worse, but in 2020 only 24% of the complaints brought in the Royal Navy were dealt with within 24 weeks, although it had a much better record in previous years. In 2019, before the pandemic, the Army’s statistics were only 32%. Those figures seem entirely inappropriate.
Could the Minister tell the Committee what is being done to try to resolve the complaints system? It does not seem to be working at the moment. What is even more shocking, in addition to the delays, is that the people who have brought complaints have been extremely dissatisfied with the outcomes and the way they were kept informed about progress. What is going on? If the Minister and her team are unable to give the Committee good answers, these amendments seem the very minimum of the recommendations that came forward from HCDC that we would want to see in the Bill to ensure that the service complaints system is improved.
Noble and gallant Lords raised concerns about the chain of command under the Armed Forces federation proposals in an earlier amendment. I understand that. I do not think that anything in these amendments would undermine the chain of command, but there are suggestions in the House of Commons Defence Select Committee’s report and in Amendment 66B that say essentially that if service personnel bring cases against somebody in the chain of command, that has to be looked into. It is hugely important to acknowledge that the argument about the chain of command cannot be used in any way to negate the complaints that have been brought by service personnel, particularly women. I hope the Minister will take these amendments in the spirit in which they are brought, which is in no way to criticise the MoD specifically but to say that these issues need to be explored and that the service complaints procedures need to be speeded up if that is possible, which we hope it is.
I will say a brief word about Amendment 55, in case the noble and gallant Lord, Lord Houghton of Richmond, feels the need to say that we should not be talking down veterans or the experience. I do not believe that the intention of the previous set of amendments on universal credit was to say that there is particular problem and somehow veterans are coming out as being poorly treated; rather, it was to understand the situation for veterans. Again, the House of Commons Defence Committee report seems to suggest that there are some problems for women transitioning out of the Armed Forces that may be a little bit different from those experienced by the men. If we can understand the experience of veterans and have a report on that, we can try to improve the situation for all veterans.
These amendments are intended to be positive and constructive, and I hope the Minister takes them in that light.
Baroness Goldie (Con)
One would think that one would get into a routine of “Off with the mask, slug of the water, stand at the Dispatch Box”, but it still comes as a ritual.
Amendments 53 to 55 and 66B in the name of the noble Lord, Lord Coaker, and promoted so ably by the noble Lord, Lord Tunnicliffe, cover four strands: promoting flexible service, making binding the recommendations of the Service Complaints Ombudsman, monitoring the experience of veterans with protected characteristics, and considering whether to establish an independent defence authority. These are important amendments, and I reassure the noble Baroness, Lady Smith, that the Government understand that Members are trying to make constructive contributions.
The amendments concern a broad range of topics but, as has been identified, each is based on recommendations of the House of Commons Defence Select Committee report, Protecting Those Who Protect Us: Women in the Armed Forces from Recruitment to Civilian Life. The noble Lord, Lord Coaker, was interested in what happened at the convened meeting of the Army Board this morning. I think he will understand that I am constrained in what I can say, because these proceedings are confidential. I hope he realises that the Secretary of State, his Ministers and the Army do want to be sure that they are proactive in addressing issues which, as noble Lords have indicated, can be upsetting when they surface in the media and can cause concern. Without being able to impart any specific details, I reassure your Lordships that this morning’s meeting was very constructive, with what I thought were some excellent suggestions coming forward.
I believe that the motive behind the amendments is driven by a subject which I am deeply passionate about and wholeheartedly supportive of: women in the Armed Forces and, indeed, women in defence. To that end, I want to say a few words about that Select Committee inquiry and to thank the committee for its thorough work and report. That work has been enhanced by the testimony of current and former servicewomen, whose experiences have greatly assisted the inquiry. Their courage and fortitude were not just admirable but inspiring, and I extend my thanks to all those women who came forward to such positive effect. I acknowledge that, on too many occasions in the past, Defence has failed to provide women with adequate support. It will not surprise your Lordships to hear me say that.
We have examined the Defence Committee’s report in minute detail. We want to use it to build on our improvements and to ensure that our response is substantial and informed. We recognise that the lived experience for many women is not yet good enough, and this has to change.
The noble Lord, Lord Coaker, rightly identified the report as pivotal. I assure the Committee that the Secretary of State is absolutely committed to delivering against its findings. Indeed, he intends to go further. The Secretary of State has personally discussed the initial draft of our response to the report with members of the servicewomen’s networks, and this has led to additional work.
I know that your Lordships are keen to see a response to the Defence Committee’s report and I acknowledge that it is taking a little longer than expected, but that is for good reason. The Secretary of State has kept the inquiry chairwoman, Sarah Atherton, fully informed. She is in the picture. I think that we all agree that we would much rather produce something meaningful and substantial that provides hope and concrete direction for the way forward than just cobble together something to produce it within a time limit.
Defence Ministers and service chiefs are adamant that the important issues in the report are addressed comprehensively and that no opportunity is missed to bring about meaningful and enduring change. We are all taking an active role in ensuring that our response to the report is comprehensive and well informed to deliver positive outcomes. We are in the process of finalising that and anticipate submitting our response “in due course”, as it says here. I say to your Lordships to read that as “sooner rather later”.
I wish to be clear that many changes have already been introduced to improve the experience for women in the Armed Forces and military service remains a fantastic career opportunity for men and women alike. It is important to remind your Lordships that nearly 90% of the women giving evidence to the committee would recommend a career in the Armed Forces to female relatives and friends. We should not underestimate the importance of that. Yes, there are matters to be addressed. Yes, there are improvements to be made. Yes, there were areas overdue for investigation, for being addressed and for being rectified. But that sort of testament shows that many women have confidence in a career in the Armed Forces. We are delighted about that and proud of it. We owe it to them and everyone else in the Armed Forces to make sure that the response to this report has clout and impact.
Before speaking to Amendment 53, I first remind this Committee that the Armed Forces launched flexible service on 1 April 2019. The policy allows all regular personnel to apply to serve part-time and/or to restrict the amount of time that they are away from the home base, for a temporary period, subject to defence need. Flexible service is part of a suite of flexible working opportunities that we offer our people, which include remote working, variable start and finish times and compressed working. Between its introduction in April 2019 and September 2021, more than 355 service personnel and their families have benefited from flexible service. This level of uptake is in line both with the MoD’s forecast and with the experience of other nations’ Armed Forces that have introduced similar measures. Defence is ensuring that as many service personnel as possible can benefit from these measures by keeping flexible service under constant review.
We have an ongoing communications campaign aimed at encouraging uptake and improving awareness of flexible service and the wider flexible working opportunities that it offers its people. For example, this autumn, Defence is releasing a series of podcasts that explore service personnel’s experience of flexible working. On completion, the campaign’s impacts will be evaluated to inform communications for 2022.
Our previous communications have led to a high awareness of flexible service. The Armed Forces continuous attitude survey for 2021 shows that 82% of service personnel have heard of the policy. Notable campaigns have included video case studies of service personnel on flexible service in summer 2020, which attracted over 270,000 impressions on social media and nearly 10,000 engagements, and promoting Defence’s full flexible working offer to the Armed Forces through a digital booklet Flexible Working and You: A Guide for Service Personnel, which was published in January 2021. The booklet was viewed 17,000 times on the GOV.UK website and 12,850 copies were distributed to Armed Forces information centres and military units during June and July this year.
Ownership and development of flexible service policy is overseen by the Minister for Defence People and Veterans and, as such, he, too, is committed to ensuring that all service personnel can benefit from the policy. Defence already has several initiatives in place to measure and report on its awareness and uptake. These include annual reporting of flexible service’s developments, uptake and usage in the Armed Forces continuous attitude survey’s background quality reports.
Lord Lancaster of Kimbolton (Con)
I am grateful to my noble friend for giving way. I simply want to ask a technical question, which she will not be able to answer right now. I accept that, but perhaps she would be so kind as to write to me. Having thought about this as she spoke, can I take her back to Amendment 53 and the wonderful flexible service scheme? We are going to face the challenge between dialling down the regular service of an individual, male or female, to perhaps two or three days a week and what they are going to be paid. Given that when you are on operations, you sometimes work seven days a week but at other times, effectively, you work Monday to Friday—five days a week—are they to be paid, for example, 60% of their salary if they are dialling down to three days’ service? I am bearing in mind that a part of that is their 12% X factor, which they get because of the inconvenience of service life. Would they continue to get that 12% X factor when they dial down their service?
I will compare that to the other end of the spectrum and the Reserve service. Part of the Reserve Forces 2030 review, which I chaired, sought to have a spectrum of service so that a reservist can increase their service, potentially, to three days a week—the same level that the regular has dialled down to. Bearing in mind that a reservist gets paid only a reduced X factor of 5%, and that their individual pay is based on one-365th of their regular counterparts’, unless we manage to mirror those two schemes so that they meet in the middle, individuals will potentially be doing exactly the same service per week but will be paid quite different amounts. That is a technical challenge, but we need to think about it. I simply ask whether, perhaps in slow time, my noble friend could write to me about how we are going to address that issue.
Baroness Goldie (Con)
I am sure that your Lordships are, as ever, immensely impressed by the noble Lord’s command of this matter. I think he is the only person on the Committee who really understands it and I am very grateful to him. I will look in Hansard to consider all his remarks—and, yes, I do undertake to write to him, because there are serious points in there and I do not have the information before me.
Before I conclude my remarks on this group of amendments, I was saying that the response to the Defence Committee’s report will be significant and I think your Lordships will be reassured by it. I will certainly be pleased to update your Lordships once the Government’s response to the report is published and I might even, I suggest, do a Peers’ briefing on that topic when it is forthcoming.
Lord Coaker (Lab)
I thank the Minister for her response which, as usual, sought to engage with the questions. That is always very helpful to the Committee. In particular, we all look forward to what she mentioned in her last point: she said to the Committee words to the effect that there will be a significant response to the Defence Select Committee report, which we have been referring to. I am sure that the Committee will look forward to that response.
I apologise to the noble Baroness, Lady Smith, for not mentioning that she had added her name to the amendments. I did not mean to be rude. I had it in a note that I wrote to myself but I just went over it, so I apologise for that.
In addressing the specific amendments, on Amendment 53 I wrote that I understood what the Minister had said. I think I nearly understood what the noble Lord, Lord Lancaster, was saying. That reflects my ignorance, not his explanation, and it was an important point. I would be interested to see that, but I understood the points that the Minister made about Amendment 53. However, like all of us, I am going to have to reread Hansard a little to fully grasp some of this—and Amendment 54 is a classic example of needing to read it. As I understood it, the Minister said that if the ombudsman makes findings, they are binding; but if they make recommendations, they are non-binding, but that is okay because they can be judicially reviewed. I need to read what she said because, again, the role of the ombudsman is important for us. On Amendment 55, perhaps I need to look again, but I think she said that the Committee will be pleased because the Government are going to go further than is stated in the amendment so, in that sense, more will be done.
Before I make a couple of general points, with respect to Amendment 66B I refer the Minister—if the Committee will bear with me for one moment—to something that I will read. She referred to the Diversity and Inclusion Directorate as one of the reasons that a defence authority was not needed, but paragraph 147 of the report says:
“Although the Wigston Review identified a pressing need to reform the complaints process, the MOD has not fulfilled the recommendation for a Defence Authority, to handle complex BHD complaints outside the chain of command.”
Baroness Goldie (Con)
My Lords, I have added to my choreography before standing at the Dispatch Box: can I get a Polo mint in before the noble Lord, Lord Coaker, concludes? The answer is no. That is the first question I am able to answer.
I thank the noble Lord, Lord Browne, for tabling Amendment 59, which is supported by the noble Lord, Lord Clement-Jones, and the noble and gallant Lords, Lord Houghton and Lord Craig, and engages with the subject of novel technologies. It is a significant issue that merits discussion, and I am grateful to the noble Lord for his kind remarks.
There is no doubt that the increasing adoption of innovative technologies is changing how military operations are conducted. The noble Lords’ analysis—that we need to be particularly mindful of the legal ramifications—is hard to dispute. From the engagement that I and the department have had with the noble Lords, I know that they understand very well the broader complexities likely to be created by Defence use of AI and are anxious that we should address these issues both purposefully and systematically. This scrutiny and challenge is welcome, because we are grappling with questions and subjects that are indeed very complex.
I hope to reassure your Lordships that the department is alert to these issues and has worked extensively on them over the course of the last 18 months. Noble Lords will understand that I cannot set out details until these positions have been finalised, but work to set a clear direction of travel for defence AI, underpinned by proper policy and governance frameworks, has reached an advanced stage. Key to this is the defence AI strategy, which we hope to publish in the coming months, along with details of the approaches we will use when adopting and using AI. This commitment, which is included in the National AI Strategy, reflects the Government’s broader commitment that the public sector should set an example through how it governs its own use of the technology. Taken together, we intend that these various publications will give a much clearer picture than is currently available, because we recognise that these are important issues that attract a great deal of interest, and we need to be as transparent and engaged as possible.
Noble Lords asked pertinent questions. I think the noble and gallant Lord, Lord Craig, asked some of these: where in the chain of command does responsibility for AI-related outcomes reside? When might the Government have an obligation to use AI to protect service personnel from harm? What are the military and moral consequences of machine-speed warfare? These are vital questions, and we recognise that we do not yet have all the answers.
Nor can we hope to arrive at these answers on our own. We have to persist in our engagement with our international partners and allies, and with our own public and civil society. It is perfectly legitimate for parliamentarians to take an interest in this subject, to ask questions and to table debates. I hope that our forthcoming publications will provide a solid platform for an ongoing effort of public engagement and efforts to enhance public understanding, subject to the usual caveats that may apply to the release of Defence information.
To turn to the subject of the proposed amendment, we are committed to ensuring that our Armed Forces personnel have the best possible care and protection, including protection against spurious legal challenges. I assure noble Lords that, regardless of the technologies employed, all new military capabilities are subject to a rigorous review process for compliance with international humanitarian law. Furthermore, we also adjust our operating procedures to ensure that we stay within the boundaries of the law that applies at the time.
International and domestic frameworks provide the same level of protection around the use of novel technologies as for conventional systems because their general principle is to focus on the action, rather than the tool. These frameworks therefore offer appropriate levels of protection for our personnel. Earlier this year, we acted to bolster this protection in historical cases, for example, through the overseas operations Act.
In respect of artificial intelligence, I have mentioned our forthcoming AI strategy and our plan to publish details of the approaches we will use when adopting and using AI. This is really where we come to the nub of the issue. The noble Lord, Lord Browne, put his finger on it, as did the noble and gallant Lord, Lord Houghton, and the noble Lord, Lord Coaker. I want to try to encapsulate what I hope will be a substantive and reassuring response to them all.
These approaches will not affect or supersede existing legal obligations, but they will ensure coherence across defence. They will also drive the creation of the policy frameworks and systems that, in practical terms, are needed to ensure that personnel researching, developing, delivering and operating AI-enabled systems have an appropriate understanding of those systems and can work with and alongside them in compliance with our various legal and policy frameworks.
The noble Lord, Lord Browne, specifically referred to the NATO AI principles. Essentially, NATO’s position is that alliance members can sign up to these NATO-wide standards or they can produce their own to a similar standard. We support NATO’s leadership in the responsible use of artificial intelligence and, as I have indicated, we intend to publish details of our own approach in early course.
In addition, we will continue to engage internationally, including through the United Nations Conference on Certain Conventional Weapons, to promote consensus on international norms and standards for the use of new and emerging technologies on the battlefield, while continuing to act as a responsible leader in this area.
I think it was the noble Baroness, Lady Smith, who asked about the phrasing I used in response to her noble friend Lord Clement-Jones’s question last week. From memory, I said two things: first, the UK has no systems that could unilaterally employ lethal force without human involvement at some stage in the process. I think that I went on to say that, sharing the concerns of government, civil society and AI experts around the world, the UK opposes the creation and use of systems that would operate without context-appropriate human involvement. I think that is the phrase the noble Baroness sought clarification on.
The phrase means that a person is exercising some form of control over the effect of the use of the weapon in a way that satisfies international humanitarian law. This could be some form of control over the operation in real time, or it could be setting clear operational parameters for a system. I hope that that has been helpful to the noble Baroness in explaining what was behind the use of that phrase.
I have endeavoured to provide reassurance to noble Lords that the Ministry of Defence takes these matters very seriously, is already doing all that needs to be done, and is planning to be proactive in communicating our approach appropriately to Parliament and the public. On this basis, I suggest that the amendment is not needed.
I also say, with the greatest respect to the noble Lord, Lord Browne, and no sense of impertinence, that I do question the utility of requiring a review and a report. This will necessarily be only a snapshot; it will quickly become out of date when we are dealing with a rapidly evolving subject matter. Not to put too fine a point on it, the effort of staffing it risks reducing the capacity needed within the department for developing the extensive systems and frameworks that we need to ensure the proper handling of AI.
I must say that I have enjoyed this debate, as I always enjoy my engagement with the noble Lord, Lord Browne—but, for these reasons, I ask that he withdraw his amendment.
Lord Browne of Ladyton (Lab)
I thank the Minister for her response to this debate and, with the indulgence of the Committee, I will refer to parts of her response. I was greatly appreciative of it all, but some parts I welcomed more than others.
I will start with the last point. The criticisms the Minister made about the vehicle that I tabled in order to have this debate was correct. It is implicit in the way I debate these issues that they are moving so fast that probably there is no point in time at which we could publish a report that would not quickly go out of date. I accept that. In fact, for that reason I wish that people, and sometimes senior military officers—but thankfully no British ones—would stop talking about a “race” for this technology. A race requires a line, and the development of this technology has no winning line that we know of.
In fact, the likelihood is that when we move to AGI, which is a hypothetical but likely development, whereby an intelligent agent understands or learns any intellectual task that a human being can, it may well be that we think we are at the line, but the machine does not think we are at the line and runs on and looks back at us and laughs. So I accept all of that but, at some point, we need to find a framework in which we in Parliament can connect with these issues—a methodology for the Government to report to Parliament, to the extent that they can, and for all of us to take responsibility, as we should, for asking our young people to go into situations of conflict, with the possibility that these weapons will be used, with all the implications.
So that is what I am seeking to get. I want a 24 year-old who is asked to take some responsibility in an environment in which these weapons are deployed to know with confidence that he or she is acting within the law. That is my shared responsibility with the Government; we need to find a way of doing that. This may be an imperfect way, but we may always be in an imperfect situation with a moving target. So I thank all noble Lords for their contributions to this debate. None of these debates answers any questions fully, but they all add to our collective knowledge.
I thank the noble and gallant Lord, Lord Houghton, for his unqualified support. He took me slightly by surprise with the deployment of his eloquence to make the case for deploying the law as a weapon of war. I fear that I agree with him—I used to be a lawyer—but I will have to think long and carefully before I give him my unqualified support for that. However, I suspect that, as always, I will end up supporting what he said.
Lord Browne of Ladyton (Lab)
I apologise, but I had not finished—it was a dramatic pregnant pause that misled the noble Baroness.
Lord Browne of Ladyton (Lab)
It is not a preface. I want to turn to Amendment 62, for a couple of paragraphs. The amendment would ensure that
“soldiers aged under 18 are not required to serve for a longer period than adult personnel.”
In my view, the amendment addresses an issue that is just wrong—we just should not be keeping people who signed at 16 in the Army longer than people who signed at 18, just because of their age. There is no justification for that discrimination, in my view. It is an abuse of their rights; they should be treated the same as everybody else, and we should simply get rid of their distinction. I have finished now.
Lord Coaker (Lab)
My Lords, I am a bit nervous of standing up.
I will make some brief remarks, if noble Lords will bear with me. It is somewhat strange for me: my noble friend Lady Massey, the noble Lord, Lord Russell, and I have spent years campaigning on children’s rights and on 100% of occasions have been exactly as one on all these issues. I therefore fully understand the proposal outlined in Amendment 61, but I have always been persuaded by the argument that has been put forward: for some young people in some situations, recruitment into the Army at 16 offers a way out of the situation in which they have found themselves. It is often a desperate situation—not for all the recruits at 16, but certainly for a number of them.
I was persuaded by this as much as anything. Most of the schools I taught in for 20 years before becoming a Member of Parliament and then joining your Lordships’ House were in the most deprived and desperate communities. One of the options available to those young people was the Armed Forces. Indeed, we used to use the uniformed organisations, admittedly not the Army, but certainly organisations such as the cadets, the Scouts and the Guides, if it was girls, to try to instil some structure into completely chaotic lives. I have always felt that, in some situations, recruitment at 16 gave some young people an opportunity that they otherwise would not have had. I have always been persuaded by that argument and certainly that is our position formally from the Front Bench.
I do not want to get into an “I have done this and other people have not” discussion but I have been to the college at Harrogate—not that you have to go to places like that to have a legitimate or honest opinion. I went there when I was shadow Secretary of State a number of years ago and it was fantastic. It was brilliant and the experience of the young people and the dedication of the Army personnel who were responsible for them was first rate. The young people talked openly about their experience there. You can be cynical about it and say that they were set up to do it and they would not say anything else because they would be worried about getting in trouble, but I did not feel that, to be honest. Maybe I was duped—who knows? However, I felt when I was there that those young people expressed a view that supported the fact that they were allowed to be recruited at 16.
I know that there are very deeply held views on both sides on this. They will cut across party lines, probably. As I have said, I am completely persuaded and always have been by that argument that it creates opportunity. That is the position that the Front Bench of Her Majesty’s Opposition have at present.
There are concerns and I think the Minister would say that some of the allegations that have come out need to be addressed. Some of the statistics from the report quoted by my noble friend Lady Massey are concerning. We need to understand the rights and wrongs of the bullying and of the sexual allegations. We need to get to the root of that. As Amendment 62 points out, maybe there is something there that needs to be looked at.
A very serious debate has taken place here and people have very deeply held views. It is a debate that has been going on for decades about whether it is right to recruit young people at that age because they are too young, or whether is it right to create an environment in which they can join at that age if they are properly supported, protected. They are looked after but they are given an opportunity that were it not available to them there would be significant problems in their lives. That opportunity should be made available to them, but that then puts an added responsibility on all of us to ensure that they are properly cared for and properly looked after as part of Her Majesty’s Armed Forces.
Baroness Goldie (Con)
First, I can say to all contributors that, wherever one comes from in relation to this debate, this was a cracking debate. It was really interesting, with genuinely thought-provoking contributions from all round the Committee. I thank contributors for that.
The subjects under discussion are, essentially, fairly simple to understand. To look at these two relatively small amendments is perhaps misleading, because they are the genesis of the content that is the trigger for the debate. Essentially, we have amendments tabled in the name of the noble Baroness, Lady Massey of Darwen, with Amendment 61 supported by the right reverend Prelate the Bishop of St Albans, the noble Baroness, Lady Lister of Burtersett, and the noble Lord, Lord Russell of Liverpool. Amendment 62 is once more supported by the noble Baroness, Lady Lister of Burtersett, and the noble Lord, Lord Russell of Liverpool.
These amendments seek to raise the age of recruitment to the Armed Forces to 18 and to ensure that those recruited while under the age of 18 serve the same period of time as those who enlisted at the age of 18. To be honest, what I have detected is a fundamental philosophical divergence: the proposers and supporters of Amendment 61 think that such recruitment is bad; the Government take a different view. I will try to address the concerns articulated by your Lordships in the course of the debate.
I want to be clear about one thing: we comply with the law. We are not in breach of the law in doing what we do. We remain clear that junior entry offers a range of benefits to the individual, the Armed Forces and society, providing a highly valuable vocational training opportunity for those wishing to follow a career in the Armed Forces. I am very grateful to my noble friend Lord Lancaster, who spoke eloquently and authoritatively from a very personal standpoint as to the merit he sees in this system. That opinion should weigh with us.
What I am very happy to do—if others want to respond to this, I am more than happy to support that—is facilitate a visit to the Army Foundation College at Harrogate. I offer to join that visit myself. I, too, have not visited that college, but I would be very happy to do so. I can reassure the noble Baroness, Lady Smith, who specifically asked whether I would be prepared to do that. I hope that, following the impressive marketing strategy from the noble Lord, Lord Coaker, relating to the foundation college, there will be a good take-up of this invitation. I will take that away, engage with those who might be interested in attending and see whether we can get a visit to Yorkshire sorted out.
A number of noble Lords quite rightly raised our duty of care in Defence. We take our duty of care for entrants under 18 extremely seriously. Close attention has understandably been given to this subject in recent years, especially after the tragic deaths at Deepcut. We have robust, effective and independently verified safeguards in place to ensure that under-18s are cared for properly.
I will give a little more detail on that. Mental health and well-being are a priority across Defence and all training establishments. We are clear that the duty of care to all our recruits, in particular those aged under 18, is of the utmost importance, and that those aged under 18 should be treated with special consideration. The 2020-21 Ofsted report, Welfare and Duty of Care in Armed Forces Initial Training, noted the well-co-ordinated care and welfare arrangements for regular and reserve recruits and trainees. At the Army Foundation College in Harrogate, Ofsted was particularly impressed by the strong ethos of emotional and psychological safety, as well as the high standards of all facilities and accommodation. The AFCH has dedicated safeguarding, mental health and well-being leads to support students while they are at the college.
As others have indicated, the provision of education and training for 16 year-old school leavers provides a route into the Armed Forces that complies with the law and government education policy while providing a significant foundation for emotional, physical and educational development throughout an individual’s career. I thank the noble Baroness, Lady Smith. She made a very balanced contribution and acknowledged her acceptance of these virtues.
As others have said, there is no compulsory recruitment into the Armed Forces. Our recruiting policy is absolutely clear. No one under the age of 18 can join the Armed Forces without formal parental consent, and that is checked twice during the application process. The noble Lord, Lord Russell of Liverpool, adduced an example and thought it would be extremely undesirable if the individual whom he envisaged were to go into the Armed Forces but, presumably, in that situation, parental consent would not be given, and one could understand why not. In addition, parents and guardians are positively encouraged to be engaged with the recruiting staff during the process. As has been acknowledged, service personnel under the age of 18 are not deployed on hostile operations outside the UK, or on operations where they may be exposed to hostilities.
Lord Browne of Ladyton (Lab)
On Amendment 62, can the Minister answer this deceptively simple question? Why do the Army, in their regulations regarding the minimum service period, discriminate against younger recruits? On the issue of whether this is legal, I am not arguing that it is illegal—but will the Minister confirm for the record that the only reason why this discrimination, which would be unlawful in civilian life, is lawful, is because the Armed Forces benefit from an exemption from the Equality Act 2010 which was put there to allow them to continue to discriminate?
Baroness Goldie (Con)
I think I can add nothing more to what I have already provided by way of an explanation for how that system works and why it is there, and why we do not believe that it is as discriminatory as the noble Lord indicates. However, I am happy to look at his remarks in Hansard and see whether I can provide him with a fuller response.
In conclusion, I thank your Lordships for all contributions. I genuinely thought that it was an extremely interesting debate, and I have welcomed the thoughts from contributors all around the Room.
Baroness Massey of Darwen (Lab)
My Lords, I have about 10 pages of notes here, which I shall go through very slowly. I joke, of course—it is late.
First, I thank the Minister for her extended response. I should love to meet her, and I should also like to bring others with me to that meeting, because I think we all have a variety of experiences on this—they are very different. We are almost at some sort of philosophically possibly permanent divide. I know where I stand and the noble Lord, Lord Lancaster, knows where he stands, and possibly never the twain shall meet. But perhaps they will.
I will say a little about some of the comments by my very dear noble friend Lord Coaker, who talked about children joining the guides or scouts. They are not forced to join them, obviously, and can also not go if they do not want to. You cannot do that in the army, so it is a different situation. Sorry about that, Vernon.
In trying to make any comments of any sense, I can only say what I would like next from this debate. It has been a super debate, it has been really interesting and exciting, with very good speeches from my friend the right reverend Prelate, my noble friend Lady Lister, and my friend, the noble Lord, Lord Russell, who are all clearly where I am—on the side of the rights of the child, child protection and welfare. That was my focus: child protection and child welfare.
We perhaps all need to seriously look at—I do not mean in depth, just some summaries—the new research coming out about children’s brains. It is very extensive and scientific. We have to accept from this research that the teenage brain develops at different levels in different children. However, there are trends, and 16 is generally too low an age to accurately make decisions or predict what you want to have in life. I was a teacher—as was my noble friend Lord Coaker—a long time ago. I do not think we knew all this stuff then. We knew that children were different, but we did not have all this scientific input about the development of the brain. I am grateful for it. I have just read a wonderful book about it, and I am really grateful we have it.
The noble Lord, Lord Lancaster, said that the Armed Forces can equip children with skills for life. Yes, they can, but so can other places. I cannot accept that equipping people with skills for life should include such joys as I have heard—I have not quoted all the stories I have heard—about the not-so-good parts of Harrogate. I would love to go to Harrogate with the Minister or anybody else. I am very aware that institutions can gloss over things. I have been in schools, so I know that when you have an Ofsted inspection you would not think there were naughty children there, or anything is wrong, you would just believe what you were told. You were often not invited to interview children. It is absolutely key that children must be interviewed, and parents should give their views as well, to have a complete spectrum of what is going on in an institution.
I keep talking about the rights of children. We should respect the international agreements, that we have not just made but endorsed, about the rights of children as embedded in the UN Convention on the Rights of the Child. It is a hugely important document; we do not know enough about it and we should take more account of it. My noble friend Lady Lister was quite right to bring out the awful reports from the committee on our attention as a country to youth justice and the rights of the child. We need to look at all these things if we have not already.
I would also say that the evidence of people tonight has not really answered this question: if the case for recruiting at 16 is so strong, why do none of our closest allies do it? We are really out on a limb. I read in the Times the other day that the Marines are now looking at recruiting people at an older age because they are more mature and have more experience of life, and that is what they want, rather than people who are raw recruits.
Baroness Goldie
“(ga) paragraphs 1 to 23 and 33 to 52 of Schedule (Tri-service serious crime unit) (and section (Framework for establishment of tri-service serious crime unit) (5), so far as it relates to those paragraphs);”Member’s explanatory statement
This amendment is about the territorial extent of the new Schedule proposed by Baroness Goldie to be inserted after Schedule 4.
Baroness Goldie
“(ha) paragraphs 1 to 23 and 33 to 52 of Schedule (Tri-service serious crime unit) (and section (Framework for establishment of tri-service serious crime unit) (5), so far as it relates to those paragraphs), and”Member’s explanatory statement
This amendment is about the territorial extent of the new Schedule proposed by Baroness Goldie to be inserted after Schedule 4.