Private Rented Sector Ombudsman Debate
Full Debate: Read Full DebateDepartment: Ministry of Housing, Communities and Local Government
Baroness Eaton
Main Page: Baroness Eaton (Conservative - Life peer)Department Debates - View all Baroness Eaton's debates with the Ministry of Housing, Communities and Local Government
Private Rented Sector Ombudsman
Baroness Eaton Excerpts(11 months ago)
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Baroness Scott of Bybrook (Con)
That is a really important question with a very simple answer: we intend to have the redress available as soon as we can after the Bill receives Royal Assent. We are working on that strongly at the moment, because it is an important service for tenants.
Baroness Eaton (Con)
My Lords, I declare my interest in the private rented sector. Can my noble friend the Minister tell us how the private sector will be made aware of this new process, if and when this new policy is implemented?
Baroness Scott of Bybrook (Con)
I thank my noble friend. It will need a lot of communication. We have already had Make Things Right in the social rented sector, which has increased people’s awareness of the scheme to 63% from below 55%. We will continue that campaign. As we move to a new ombudsman for the private rented sector, we will continue to have a strong campaign to ensure that all rented sector tenants understand their rights.