NHS: Winter Challenges

Baroness Brinton Excerpts

Monday 10th October 2022 Lords Chamber

[Lord Markham (Con)]

We are facing unprecedented challenges, as the noble Lord states. We also have unprecedented investment, a plan for patients which is focused on the key elements that will make a difference—ambulances, the backlog, care, and doctors and dentists—and a group of Ministers who are focused on making a difference where it really counts. We have record investment, and a record number of doctors, nurses and people ready to face those challenges.

[Baroness Brinton (LD)]

My Lords, the plan for patients refers to the expansion of virtual wards in hospitals this winter. My local hospital, Watford General, pioneered this in 2020, but it put considerable pressure on GPs, community nurses and social care. Will there be extra funding for those areas that have virtual hospitals this winter to make that work?

[Lord Markham (Con)]

I had the pleasure of visiting Watford General just a week ago, and I saw the virtual wards first hand, so I agree on the excellence we saw there. To give the House a sense of that, the wards have reduced 90-day readmission rates from around 45% to 7%. When I talk about performance improvements, those are precisely the sorts of areas in which I wish to see investment made, so that we can roll that out across the NHS. It is in those areas that we can make a real difference.

Primary and Community Care: Improving Patient Outcomes

Baroness Brinton Excerpts

Thursday 8th September 2022 Lords Chamber

[Baroness Brinton (LD)]

My Lords, it is a pleasure to follow the noble Baroness, Lady Watkins, and to hear the voice of the nurse talking about their important role within primary and community care. I also congratulate the noble Lord, Lord Patel, on securing this vital debate: I cannot think of a better champion to talk about reform of medical services—I will not use the word “NHS” because I think “medical services” is what we are discussing here today. I thank all the organisations that have sent us briefings.

Like the noble Baroness, Lady McIntosh, I want to go back to 1947-48. My husband’s grandfather was a general surgeon at Huddersfield Royal Infirmary, as well as being a GP and a qualified pharmacist. He had to make the choice in 1948 and he chose the hospital. It was right for him. An amusing side note is that after his death, when we were clearing his house, his entire pharmacy was in the attic, in those glorious 19th century-type glass bottles. He took his joint role very seriously. One thing that has happened to general practice over the last 10 to 15 years has been the beginning of general practice specialisation, which is almost inevitable because of the specialisations of hospital doctors as well. I think that, although I have not heard much discussion of it, we should focus on that as well.

Primary care is the bedrock the NHS but, Cinderella-like, is often out of the limelight while providing that first point of essential contact for a patient, be it with their GP, the practice nurse or the healthcare assistant. But what is primary care? Always, the public will tell you that it is the GP, but we have heard in this debate today that it is so much more. It is community nurses; it is physiotherapists; it is occupational therapists; dentists; end-of-life care practitioners; health visitors; school nurses; and those who provide support to people with long-term conditions. And, of course, it is the invisible support staff who back them all up.

But primary care is broken and too many of those working in it are at breaking point too. The noble Baroness, Lady Finlay, helpfully laid out the real problems in her contribution. The noble Baroness, Lady Hodgson referred to some research. Unfortunately, research by GP Online, published in January this year, showed that GPs were completing 46 patient contacts a day, and the corresponding admin work that goes with it, which is 84% more than the 25 daily contacts recommended as a safe limit. Ministers have complained frequently, including during the recent leadership campaign, about too many part-time GPs, but that research also showed that, because of the 30% increase in paperwork over the last five years, most GPs are working 12 to 14 hours a day: that is one to three hours extra at the end of the day on admin alone, as routine, as well as being on call. One GP, responding to a publication of this survey, said, “It’s awful, it’s unbearable, there is too much to do to get it all done safely and if you try to be efficient, patients complain. I’m shattered and there is just no stopping the demand.” The noble Baroness, Lady Meacher, spoke movingly about the increasing number of GPs leaving. This is why.

I come back to the more general strategic issue, outlined so well by the noble Lord, Lord Kakkar, who gave us an overview of the crisis facing us. The service has changed; the funding has changed. Twenty years ago, when Governments of all colours started to reduce the number of hospital beds on the grounds that people did not need to stay so long in hospital, which is absolutely right—although demography needs to be taken into account, and they have gone beyond that point—what failed to happen was an understanding that recovery time and support is needed in the community, and there was no corresponding increase in support, finance and reframing of primary care services. That is one reason we have the problem that we do.

The noble Baroness, Lady Masham, raised the issue of sick notes, and perhaps reforms are needed there. I make the point that that is one of those admin jobs that has increased and grown. It may be that we have to review how sick notes are dealt with.

The noble Viscount, Lord Eccles, talked about his experience of community care and said he was given no explanation of why it happened. I have to say, from a recent discussion with a person awaiting an assessment of care adaptations that would be needed to their home as their long-term condition was worsening, that no explanation was given other than that they would have this appointment. That individual was terrified that their house was going to be changed out of all recognition for things they did not want to happen. When they actually had the assessment, their life was transformed, but the difficulty was that for the three weeks between being told that someone was going to come and make changes to their home to the point at which that happened, the communication was not good enough. But I suspect that that is because the pressure on the service as a whole means that in a five-minute appointment, you cannot explain.

The noble Baroness, Lady Pitkeathley, was absolutely right to focus on carers, whether paid or familial. Yet again, communication to patients is vital. I agree too that social care is not fixed: it may be that the money coming in is now being paid from a different source, but where is it going to go? How are we going to improve the workforce in social care and the support? Familial carers are currently having to pick up extra burdens, such as the increase in virtual wards at home that we were discussing in an Oral Question just a day or two ago. In all the discussions, there has been no mention either of the extra support for familial carers of virtual wards or of primary care support, which must inevitably grow. So I ask the Minister: will there be support for primary care with the increase in virtual wards?

The noble Lord, Lord Farmer, spoke of family hubs and the inverse care law: I think that was very powerful. I hope—as the noble Baroness, Lady Pitkeathley, said—the “not invented here” syndrome and not learning from excellent practice elsewhere will change within the NHS.

The problems in dentistry absolutely speak to the issues that GPs are beginning to face. Net government spend on dentistry in England was cut by over a quarter between 2010 and 2020. Over 40 million NHS dental appointments have been lost since the start of the pandemic, and 91% of NHS dental practices were not able to accept new adult patients, mainly because of the problems with the contract. That is a real issue because—as with primary care, particularly rural primary care—when there are inequalities, it is much harder to access those services.

The noble Baroness, Lady Hodgson, spoke of the effective triage systems that are needed, and also how it can happen very poorly. She spoke powerfully about the need for patients to know their GPs. I absolutely agree with that, which is why I am concerned. The noble Lord, Lord Bethell, said it: we do not need a certain number of GPs; what we need if we are reframing services is the right number of GPs to be able to support the population. It is all about the needs of patients and what we are expecting GPs to do, while accepting that technology is going to play a part and that support staff and other healthcare professionals will have an increasing role. If we start the discussion about reforms by saying we can manage with fewer GPs, we are deluding ourselves.

I do not think I have heard anyone mention the role of expert patients. I am lucky to be such an expert patient. I have a long-term condition; I have done the course—tick. I have to say that that has transformed my relationship with my GP and other staff. Hospitals often do not understand it: I was told once by a consultant when I had a temperature and had gone in that I knew too much about my disease. My specialist soon put him right, I have to say. But my GP surgery completely understood.

So we do need reform. We need to start afresh. Let us accept new technology and other roles, but the key issue must be that primary care remains free at the point of access, available as needed, with signposting and education for the public. The post-pandemic period is a good time for this, because the public have accepted changes. But we must have real investment in doctor training, campaigns to encourage GPs to come forward and, above all, we must get to grips with the current crisis so that we do not lose more of our really valuable primary care staff.

NHS: End-of-life Care

Baroness Brinton Excerpts

Thursday 8th September 2022 Lords Chamber

[Lord Kamall (Con)]

The noble and learned Baroness makes an incredibly important point about getting this right and getting the right balance. We know how difficult and sensitive these cases are when they have come to court. One issue that has been discussed by a number of parties is mediation: can we avoid it going to court in the first place, but also at what stage should mediation take place? It should not just be offered right at the end when everything has ended. We must make sure we really hear the voices of professionals as well as those affected, and families, to get the right balance. So far, we have relied heavily on the courts for some of these cases, sadly, but we just want to make sure we get this right.

[Baroness Brinton (LD)]

My Lords, over the last six years, the provision of palliative care for children and young people has become very patchy. CCGs across England have been closing down palliative care for children. Are the Government taking action to hold integrated care boards to account publicly on implementing their duty to commission palliative care for children and young people?

[Lord Kamall (Con)]

The noble Baroness will be aware that earlier in the week, when we had the debate on integrated care boards and their responsibilities, we added—thanks to the work, once again, of the noble Baroness, Lady Finlay—palliative care services to the list of services that integrated care boards must commission. Integrated care boards will be accountable to NHS England, but also the CQC will be doing a lot of evaluation and they will be measured against the list of services that they have to commission. Clearly, there will have to be accountability on palliative care services.

NHS: Access to Treatments

Baroness Brinton Excerpts

Wednesday 7th September 2022 Lords Chamber

[Lord Kamall (Con)]

The noble Lord raised a number of different points, which I will try to respond to. One issue is that, although we are recruiting more doctors, at the same time clearly there are doctors who are looking to leave. There is a demographic of people reaching a certain age, and one of the issues is pensions and whether they hit the limit. Those discussions are going on. There are also lots of discussions going on about how we can improve retention of those staff who feel overworked and have had enough.

In addition, at certain levels, for example primary care, it does not always have to be a doctor that the patient sees. It could be a practice nurse or a physiotherapist. There is also more emphasis on the Pharmacy First programme, whereby people can get advice from pharmacies, unless they actually need to see a doctor.

[Baroness Brinton (LD)]

My Lords, for elective surgery, it does need to be a doctor that the patient sees. On Monday, a patient waiting for a long-delayed hip operation was told by his doctor about the delay. He thought he heard “18 months’ delay”: the doctor corrected him. It is 80 months’ delay in that particular area. This is the workforce problem that other Peers have already raised. What are the Government going to do? Setting up emergency elective places does not solve the problem when there are not enough doctors to go around at the moment.

[Lord Kamall (Con)]

If we look at elective care, we have seen a record number of referrals. We are also seeing more people receiving treatment. Of those on the waiting list, 16% are waiting for in-patient surgery. A lot of those on the waiting list are waiting for diagnostics. We have the surgical hubs and community diagnostic centres. On top of that, the two-year waiting list has been virtually eliminated, except difficult cases and those who need complex treatment. The next target is to eliminate the 18-month waiting list by 2023. It is a concerted effort right across the system, looking at a number of innovative solutions.

Urgent and Emergency Care

Baroness Brinton Excerpts

Tuesday 6th September 2022 Lords Chamber

[Baroness Brinton (LD)]

My Lords, I echo the comments of the noble Baroness, Lady Merron, that it is good to see the Minister in his place, although I notice that since he came into the Chamber his Secretary of State has changed. I wish the new Secretary of State well in her new role.

After many of the angry words over the past few weeks between the contenders to become the leader of the Conservative Party and the next Prime Minister, it is important to say that the crisis we face is not caused by the NHS and its staff, or the same in social care. Ambulance response times are still appalling, so much so that I have a friend who was once again advised by their GP this week to bypass the ambulance system to get their husband direct to hospital. Despite the numbers talked about in the Statement, the situation does not appear to be easing at all in the country.

It was encouraging to read at the beginning of the Statement that resources will be boosted on the front line, but from examining these figures it is quite difficult to follow the real increases on the front line and when they will happen. Some £150 million extra for trusts to deal with ambulance pressures is welcome, and I echo the thanks and congratulations to St John Ambulance; it is good that the Government have finally put on a formal footing the work it has been doing behind the scenes. But the number of extra 999 call handlers to be appointed between June this year and this Christmas is another 150, which, split between the 11 ambulance trusts, is not that many extra call handlers. Of course, they are taking not just health 999 calls.

Similarly, I cannot get to the bottom of the increase in call handlers to 4,800 or find out the previous figure. Call handlers on 111 refer callers mainly to primary care; 64% was the last data I saw. The issue is that there is no mention anywhere in this Statement of the pressure on primary care—whether that is GPs, community nurses or physiotherapists. There is absolutely zero mention, which means that the extra 111 call handlers will essentially be pushing patients into the void that primary care currently faces, given the pressure that GPs in particular are facing.

I echo the points about the training of more paramedic graduates, but it is outrageous that young people who have just qualified as doctors at university this year have been unable to find jobs because the money has not been found in the NHS for their training places.

It is important to note that the discharge frontrunners “testing radical solutions” will be testing on people in live situations to work out what happens.

On these Benches we welcome the international recruitment task force and particularly the code of practice, which the Government published just over a year ago and have updated in the last few weeks. The code of practice is vital for making sure that this recruitment happens ethically and that staff who come from abroad are supported. It sets out the fair framework for payments that they might have to pay back. But this is still fixing our problem by taking people from other countries. I note that this list includes red countries, which the Minister has referred to in the past, including Pakistan, Bangladesh and some countries in Africa. The rules must be followed very carefully, because those countries desperately need their own staff. While we need to be very grateful to all of them for coming to help us at this time, this is not a long-term solution. I hope the Minister can talk about what that longer-term solution might be.

The Statement makes reference to the better care fund. I am bemused that the better care fund is being used

“to pool budgets, to reduce delayed discharge.”

That is one of the things it was created for at the tail end of the coalition, and it has indeed been the focus of it.

My big worry about this Statement is that ICBs, which we have spent a lot of time discussing in your Lordships’ House over the last few months, are now trying to implement a new system for shared care and shared costings. This Statement says the entire focus will be on delayed discharges, so what extra resources will be available for ICBs?

The Statement also talks about the need for additional beds. It is good that the Government are at last recognising this; 7,000 additional beds is a start, but how many of those 7,000 are real beds and how many are beds in virtual wards—that is, people at home being observed by telemetry? What extra support is going into primary care to support the nurses and doctors who will also be fulfilling some of that? The Statement is completely silent on that.

The end of the Statement talks about Covid and the new vaccine, which is very good news, but why has Covid testing for staff in hospitals been stopped in the last couple of weeks? Too many patients are still catching Covid in hospital. A friend’s mother in her 90s had been tested on arrival in A&E and was then admitted. Three weeks later, when she was about to be discharged for a care home, the hospital refused to test her. Eventually it was pressed to do so. She had Covid, but it did not test anyone else on her ward. She died of pneumonia, and the death certificate said the reason for the pneumonia was Covid.

Another friend died last week, aged 51. She was on the shielding list and had had all her vaccinations, but had a stroke. She caught Covid in hospital and died. She would have been eligible for Evusheld, so it is very disappointing to hear that the Government still will not approve this drug for the 500,000 who are clinically extremely vulnerable.

Finally, the booster campaign is great, but why have the Government decided to stop giving boosters to under-12s who either are immunocompromised or have family who are immunocompromised? We know that schools where air circulation is still poor are an absolute vector. All the experts are warning us that there is likely to be another wave of Covid, and schools without ventilation will be a real problem. If the Minister cannot answer that question today, perhaps he can write to me.

This Statement admits that our NHS and social care sector are still under the most phenomenal pressure. It is the first time I have heard Ministers talk about the system being “at winter state”. When and how on earth will we cope with the winter months when they arrive?

[Lord Colgrain (Con)]

My Lords—

Integrated Care Boards

Baroness Brinton Excerpts

Monday 5th September 2022 Lords Chamber

[Lord Kamall (Con)]

During the debate on the Health and Care Bill, which became the Health and Care Act, one of the things on which we agreed across the House was that each integrated care board should have the appropriate mix of skills. I think that was thanks to an amendment by the Liberal Democrats. This particular issue shows that we need to ensure that we are considering all the important aspects of health. One of the things that will be very important is the parity of mental health with physical health. All these issues will be considered at the local partnership level.

[Baroness Brinton (LD)]

My Lords, one of the key elements of ensuring there is a good transition is the procurement process. Last month, three CCGs were fined for using considerable organisational bias to ensure that their contracts went to a preferred company. The fine must be paid by the ICB, and the staff from the CCG are now in the ICB. What are the Government going to do to ensure that this sort of practice is monitored and ruled out by the new bodies as they get under way?

[Lord Kamall (Con)]

I hope the noble Baroness will remember that, during the debate on the Health and Care Bill, there were concerns about private sector bias, as it were, in giving contracts. We agreed to an amendment suggesting that there should be no conflict of interest. I am afraid I am not aware of the specific cases that the noble Baroness raises, but I will look into them and write to her.

General Practitioners: Shortage

Baroness Brinton Excerpts

Tuesday 12th July 2022 Lords Chamber

[The Lord Speaker (Lord McFall of Alcluith)]

I call the noble Baroness, Lady Brinton, to make a virtual contribution.

[Baroness Brinton (LD) [V]]

My Lords, the Royal College of GPs reports that since 2019, GP clinical administration tasks have risen by a shocking 28%. GPs say that it would make a significant difference if hospital consultants could refer patients directly to other consultants, rather than patients having to come back to GPs and then be redirected. The back-office functions for repeat prescriptions take an ever-increasing amount of their time, and GPs are not in control of either of these processes. As a matter of urgency, will the Minister investigate how to reduce some of this bureaucracy so that GPs have more time to see their patients?

[Lord Kamall (Con)]

As part of the joint NHS England and NHS Improvement and DHSC bureaucracy review—there is such a thing—we have been working across government to reduce unnecessary bureaucratic burdens. There have been a number of key work streams, including a new appraisal process and digitisation of the signing of some notes, along with work to reform who can provide medical evidence and certificates and who can provide notes—nurses, occupational therapists, pharmacists and others. We are continuing to look through the process to engage with GPs to see how we can remove more such administrative burdens.

Health Improvement and Food Production

Baroness Brinton Excerpts

Thursday 7th July 2022 Lords Chamber

[Baroness Brinton (LD) [V]]

My Lords, I declare my interest as a vice-president of the Local Government Association. I thank my noble friend Lady Walmsley for securing and excellently introducing this important debate. This is a truly cross-departmental debate, but it rarely seems to go beyond any one of the core elements of health or food production. I also thank the Library for its excellent briefing, which covers so much. It rightly starts with the House of Lords Food, Poverty, Health and Environment Committee, which published its report, Hungry for Change: Fixing the Failures in Food, on 6 July 2020, almost exactly two years ago. This makes very significant recommendations.

The UK imports 48% of the food that we consume, and that proportion is rising. At the same time, many of our farmers, fishing and food-processing interests have lost a major part of their export markets following Brexit. For the last few months, Ministers have answered questions on the numbers of pigs slaughtered because our UK abattoirs and food processers cannot bring staff into the UK to do the necessary food processing. Fruit and vegetables are rotting in the fields because of a lack of staff.

At the same time, following Putin’s invasion of Ukraine, fertiliser and energy costs have rocketed. Farmers and fishermen are going out of business at exactly the moment when we need to be able to grow more food, not less.

The Government are keen to set trade deals that will encourage a further flood of cheaper food, often grown with lower welfare and other standards than we use here in the UK, and often much more full of UPF, as so helpfully outlined by other speakers.

The Government’s response to the Lords Select Committee is best summarised in its UK food strategy, published last month, which followed Henry Dimbleby’s independent review of the UK food sector, referred to by a number of noble Lords. I do not know if they felt this, but I found the Government’s response weak. Mr Dimbleby’s review was a bold approach to tackle a range of issues, but was also supported by experts in child poverty, food production and agriculture. As my noble friend Lady Walmsley outlined, the recommendation headlines are simple and clear, and worth repeating. They are to:

“Make us well instead of sick


Be resilient enough to withstand global shocks


Help to restore nature and halt climate change so that we hand on a healthier planet to our children


Meet the standards the public expect, on health, environment, and animal welfare”.


It was disappointing therefore to see a government food strategy that proposed not much more than business as usual.

The review’s focus on the holiday activities and food programme and the Community Eatwell programme is absolutely vital in helping those children and families who are struggling—even more at the moment—and have slipped into real food poverty that was unimaginable 20 years ago. I echo my noble friend Lady Walmsley’s question on why Dimbleby’s recommendations have not been fully accepted and implemented.

There are reports in the press this week that inflation is forcing schools to reduce healthier meals. A third of school caterers say they will serve more processed food in the coming months, and many have already changed their menus. In fact, 78% of school caterers say that higher prices have forced them to change their options for pupils as a result of rising prices, and 40% say they fear they will not be able to meet the Government’s school food standards if prices continue to rise. We have heard in this debate that those standards need to be raised. Most worryingly, 20% have said they have switched from British to imported meat because it is cheaper. This particularly matters because lunch, especially for those whose families are struggling financially, whether or not they are on free school meals, may be the principal meal of the day.

The noble Baroness, Lady Jenkin, referred to UPF and how these processed, nutritionally poor and addictive foods are growing in use. She argued very powerfully that our children’s diets have already been severely impacted by UPF, and why childhood obesity continues to grow in the UK at such a dangerous rate. The noble Baroness, Lady Bennett, echoed those comments, but also made the important point about science and agriculture not necessarily working towards the same objectives. She was also right to be concerned about the impact of processed foods from the US in the UK. The noble Baroness, Lady Jenkin, was also right in saying that we are losing the link between good food grown in our countryside.

In France, all children at primary school are given a free three-course lunch of healthy and—compared to our school catering—sophisticated foods. The French have always understood, which we still do not, that eating together is part of children’s social and emotional development, and staff sit and eat with the children rather than just monitoring them. In my mother-in-law’s village in rural south-west France, the elderly people who used to receive meals on wheels now join the children for lunch, which is not just enjoyable for all but strengthens the bonds in the community. There is no mass catering organisation purchasing, pre-cooking and sending frozen goods to schools; local cooks buy what is in season, and cook and serve it.

The OECD’s obesity update shows that in 2017 the UK adult obesity rate was 26.2%. In France it is 17%, despite its diet being high in fat. Its incidence of cardiovascular and other diseases is low; it is called the French paradox. Partly, it is to do with the right type of fat, but the broader French food culture is very different from ours: there is not a culture of snacking, and sitting down to eat as a family and as a class at school is regarded as very important. The quality of food is thought about not just by the person preparing the meal; it is considered carefully and commented on by everyone. A French friend of ours says that the English talk constantly about the weather and the French talk about food. Food is undoubtedly part of their cultural identity. In Japan, the obesity rate is just 4.2%. That is because almost all Japanese food tends to be low in calories and very low in fat. It is important to understand that it will take us time to change. France is worried that its rates have been going up, but we should all aspire to lowering our rates—perhaps it will take 20 or 30 years—towards where Japan is.

The noble Baroness, Lady Bennett, referred to the Dasgupta review, which echoes the many other reports that have been referenced by noble Lords. For me, his key comment is:

“Our unsustainable engagement with Nature is endangering the prosperity of current and future generations.”


The NFU’s The Future of Food 2040 report sets out the vital role of agriculture and horticulture in the UK and makes powerful reading. It too sees the importance of health becoming a key ingredient, requiring a change in what is grown as well as eaten. It recognises that our approach to diets needs to change, even talking about the use of insects in our diets. It highlights the socialisation of eating. Fewer families eat together in the UK than at any time. Eating together will help to change the cost and nature of how people eat. Will the Minister work with the NFU and some of the bodies mentioned in this debate in developing the Government’s land strategy? I also echo my noble friend Lady Walmsley’s concern about the overlapping and clashing schemes that cause real problems for farmers to make progress.

I turn to Henry Dimbleby and Jamie Oliver, and thank the noble Lord, Lord Kirkham, for referring to the latter and the Doncaster protests. The noble Lord was right to highlight that happiness does not resolve obesity or change dietary habits. He also made the vital point about the ability of people to pay for good, healthy food. The extraordinary @BootstrapCook, Jack Monroe, tried to help by putting cheap, nutritious meals on Twitter, but was misunderstood by others who assumed that this was patronising, whereas Jack was trying to help people who were really struggling. Jack says:

“If it’s inaccessible to the poorest amongst us, then it’s neither radical nor revolutionary.”


I ask the Minister: are this Government prepared to be revolutionary?

The NFU advocates for a food re-think. It is right that we need a new approach to food, moving away from high-fat, high-carb, very cheap food, which, as we have heard from noble Lords, often contains the wrong sorts of fat, to a position where we grow much more of our food for our own needs, where our young people learn from their earliest experiences to love food and be curious about it, and where the public realm ensures that the poorest in our community are not priced out of eating good, nutritious local food.

Above all, good health and good food production is a joint venture which needs to be led by government. It is a joint venture of the people, of food producers, of cooks and others involved in food processing and of our welfare state to help protect the poorest people from food poverty. I look forward to hearing the Minister’s response.

Thyroid Patients: Liothyronine

Baroness Brinton Excerpts

Wednesday 6th July 2022 Lords Chamber

[The Lord Speaker (Lord McFall of Alcluith)]

The noble Baroness, Lady Brinton, will make a virtual contribution.

[Baroness Brinton (LD) [V]]

My Lords, what assessment has been made of the T3 Prescribing Survey Report, which was published on 13 May, and of the reported failure by clinical commissioning groups to follow NHS England’s national guidance, Prescribing of Liothyronine, published in 2019, which shows that 58% of CCGs are still not complying with the national guidelines? Can the Minister intervene? This seems to be a ridiculous situation.

[Lord Kamall (Con)]

I have had prior notice from other noble Lords about this issue and have organised meetings with my officials in the past on this—I am always happy to do so. Given the concerns about the lack of commissioning for people who have tried the first-line treatment and now want the second-line treatment, NHS England intends to revise its guidelines. It is sorry about the process, but it must consult before it can change those guidelines.

Paramedic Services

Baroness Brinton Excerpts

Monday 4th July 2022 Lords Chamber

[The Lord Speaker (Lord McFall of Alcluith)]

My Lords, we have a virtual contribution.

[Baroness Brinton (LD) [V]]

My Lords, when Sandra Francis of Oswestry had a cardiac arrest a few months ago, her son had to do 35 minutes of CPR waiting for an ambulance delayed in handovers at A&E. Sadly, she died. Her son said:

“An ambulance should be a way of getting someone to hospital. It shouldn’t be a waiting room sat at the hospital.”


He is right. Ambulance delays are the very visible part of the A&E crisis and the wider shortage of hospital beds, doctors and other healthcare professionals. Again, I ask the Minister: what are the Government doing to remedy this much wider emergency that is causing preventable deaths right now?

[Lord Kamall (Con)]

The noble Baroness will be aware that there are a number of things going on with the 10-point plan. Maybe I will go through some of the points now. We are supporting 999 and 111 services, making sure that the appropriate person answers the call; supporting primary care and community health services to manage those services; making more use of urgent treatment centres; and providing more support for children and young people. Sometimes people ring 999 but do not need emergency treatment and they can be redirected to another clinician, who can speak to them and that takes pressure off. We are recruiting more staff and looking at more prevention and looking at different rules which prevent the appropriate workflow through the system.