Shared Rural Network Implementation

Anthony Mangnall Excerpts

Wednesday 24th January 2024 Westminster Hall

[Helen Morgan]

The hon. Gentleman is entirely right that progress in rural areas is so slow that we end up with yesterday’s technology. I will come on to that towards the end of my speech. The roll-out of broadband and Project Gigabit in North Shropshire is very welcome, but the mobile signal is extremely important.

[Anthony Mangnall (Totnes) (Con)]

The hon. Lady is making a good start on her speech, but there are examples of positive development across the country. In Devon, for instance, we have reconstituted Connecting Devon and Somerset. It has worked extremely well: in the last four years, we have gone from about 84% connectivity up into the high nineties percentile. That modern technology is also following suit. There are pretty good examples of where the private sector and public sector—Devon County Council—have done extraordinary work to make sure we are reaching the hard-to-reach areas, eliminating the notspots and ensuring connectivity for all. It is not a complete tale of woe.

[Helen Morgan]

I am pleased to hear that it is going well. Ensuring that we get to that stage across the country is what I hope this debate will achieve.

A survey for the Country Land and Business Association found that 80% of rural business owners said that improved connectivity would be the single largest improvement to their business. Mobile phones have been cited as the default back-up option for people when the copper landline network is switched off in a power cut. We are probably ultra-sensitive to that after the last couple of weeks, when people have been without power for extended periods. It is entirely right that electricity companies get power back on in urban areas sooner, because that is where the greatest number of people need to be connected, but we also need to ensure that the back-up option for rural people works, and that is the mobile phone signal.

It is important that people have a choice of provider to ensure that they have mobile connection when they need it. Interestingly, respondents to a survey conducted by Building Digital UK cited poor mobile coverage as a major factor exacerbating poor outcomes from agricultural injuries. That is vital in a very rural constituency where there is a large number of agricultural workers and where a couple of years ago there were several combine harvester fires. It is really important that people can call 999 when they need to, or call an ambulance if they have suffered an accident anywhere in a rural area.

Mobile coverage is also one of the top issues faced by constituents. I ran a series of open meetings over the summer, and constituents were genuinely angry that they could not use the same mobile signal at home as at work. It caused them huge problems—for example, they could not do simple things like phoning home to get someone to pick up their kids from school if they were running late. There was a real impact on people’s daily life from not being able to access the same mobile phone signal wherever they went in their local area.

It is important to note that partial notspots, which are the main issue where I live, effectively mean that people have only one choice of provider, so we are not seeing the competitive market that our urban counterparts have when they are choosing who to buy their phone or SIM from.