AstraZeneca

Anneliese Midgley Excerpts

Monday 3rd February 2025 Commons Chamber

[Chris Bryant]

Not necessarily for this specific deal, but certainly for a deal with AstraZeneca, yes.

[Anneliese Midgley (Knowsley) (Lab)]

AstraZeneca’s decision to pull its £450 million investment in the Speke manufacturing plant is a blow for the creation of jobs across the city region, including in my constituency. I commend my right hon. Friend the Member for Liverpool Garston (Maria Eagle) for her tireless efforts in trying to get this deal over the line. Will the Minister join me in recognising the brilliant work of the scientists at the facility, and will he meet me and colleagues to explain how he can guarantee investment in R&D in the city region going forward?

[Chris Bryant]

I would be delighted to meet my hon. Friend knows, as she knows, although I think it would probably be more useful for her if she were to meet Lord Vallance, who is the Minister for life sciences. My hon. Friend is absolutely right; we would of course much prefer this investment to go ahead and to have been able to get this deal over the line. However, it has not been possible, and we now have to look at different ways of ensuring that we strengthen the relationship with AstraZeneca. However, I would point to other investments that have been made in recent months, including in life sciences, to quite significant effect.

Live Events Ticketing: Resale and Pricing Practices

Anneliese Midgley Excerpts

Monday 13th January 2025 Commons Chamber

[Chris Bryant]

It is always a delight to be able to please the hon. Gentleman—as I think he would confess, that is not an event that happens very often on the Government Benches. I am not sure whether any tickets are available for his music gigs, or whether they are selling at multiple prices, but he has been a doughty campaigner for the creative industries over the years, and I welcome that.

We were very clear in the general election about what we were going to do in relation to the primary issue. We did not make any commitments around dynamic pricing, which is why we are offering a much more tentative approach to that issue. We also know that there are forms of dynamic pricing that work extremely well; when a person buys a last-minute theatre ticket, that is a form of dynamic pricing, because you want to get the theatre full at the end of the day. We want to tread a bit more carefully in that area, which is why we are launching a call for evidence, rather than presenting our proposals at this stage. If the hon. Gentleman has got good ideas about what we should do, my door is open—do come and talk to us.

[Anneliese Midgley (Knowsley) (Lab)]

I am made up at today’s statement, especially as someone with a music industry background and as a big fan. Dynamic pricing made headlines last summer when Oasis’s fans were hit by prices that were two, three, or even four times the face value of the tickets after they had queued for hours and hours. When they got to the payment stage, they had a matter of minutes to decide whether they wanted those tickets. John Robb, the music writer, said that dynamic pricing is

“exploiting people’s excitement in the worst possible way”

after Ticketmaster behaved no better than the touts they claim to protect fans from. I welcome the call for evidence about this practice, but can the Minister assure me that it will lead to real action so that fans are no longer ripped off by surge pricing?

[Chris Bryant]

Just about the first thing my hon. Friend said to me when she collared me in the Lobby after we had won the general election was, “You are going to do something about ticket touts, aren’t you?”, so I am glad I am able to please her this afternoon. One of the worst things that can happen—I am sure every member of Oasis would say this—is for everybody who has gone through the process of buying tickets to be saying, “Don’t look back in anger.” [Hon. Members: “Oh!”] Sorry, I had to work really hard to fit that in, but it is a true point. We want the process of buying a ticket to be fair, open and transparent, and for the person buying the ticket to feel that they have got a sane and sensible deal, rather than that they have been ripped off. The problem with the present situation is that all too often, people feel that they have just been ripped off, which undermines the joy and passion of the event.

Secondary Ticketing Market

Anneliese Midgley Excerpts

Thursday 24th October 2024 Westminster Hall

[Anneliese Midgley (Knowsley) (Lab)]

It is an honour to serve under your chairmanship, Mr Rosindell. I thank my hon. Friend the Member for Cramlington and Killingworth (Emma Foody) for obtaining the debate. I also pay tribute to my hon. Friend the Member for Washington and Gateshead South (Mrs Hodgson) for all the work she has done on this matter. The issues I want to address are dynamic ticket or surge pricing and the queuing system for major, once-in-a-lifetime concerts, which my hon. Friend the Member for Cramlington and Killingworth referenced in her opening remark and which other Members have spoken about.

I have a deep-rooted connection to the music industry. In my younger days, I worked as a promoter and DJ in Liverpool. I was a music journalist and did press for bands when Britpop was at its height, and I have been privileged to spend many years surrounded by some of our nation’s best musicians. If we are sharing stories about our first gigs, for mine I queued up—in simpler times—outside the Empire Theatre when I was eight with my dad to buy tickets for Cliff Richard. We were allowed to get six. When we got to the show and he came on stage, I burst into tears and asked my mum where the man with the leg and the lip was; I thought I was going to see Elvis, who had been dead seven years.

Music is not just entertainment. It brings people together. It lifts the soul, and lifetimes of relationships are formed because of people’s shared love of music. Live performances are a huge part of that. The ticket prices surge and the queuing system recently made headline news with the Oasis reunion concerts. Tickets were sold by the primary ticketing company well beyond the price they were advertised at. A reunion that was greeted with such joy quickly turned into misery for many, as people realised when they got to the checkout that the price they had budgeted for—a price that they felt they could afford—was no longer the price. Instead, a price that was two, three or even four times more was quoted. After hours and hours of waiting, with their hearts racing and the timer ticking down, they had a few minutes to decide whether or not they wanted the tickets to see their favourite band—a band they would have only a once-in-a-lifetime chance of seeing.

The writer and musician John Robb recently wrote:

“The ticket buying systems and companies are…exploiting people’s excitement in the worst possible way.”

When prices are inflated with little or no transparency, that becomes a barrier that shuts out fans who work hard, save up and simply want to see their favourite bands live. Based on recent testimonies of several musicians such as Paul Heaton, it is not just the fans who are kept in the dark but often the artists too. Many artists are disconnected from the commercial side of their business and do not always have the knowledge to protect their fans before it is too late. Greater transparency on surge pricing is essential both for artists and for fans. It is not fair for fans to queue up for hours expecting a face-value ticket price, only to be met with an over-inflated bill when it is time to pay.

Exacerbating the situation with the Oasis reunion was the queuing system, about which we all heard countless stories. One of my constituents got up at the crack of dawn to get in the queue for Oasis tickets, and at 9 am she was number 7,000 in the queue on the website. She was made up, thinking she was definitely going to get the tickets. When she got to the purchase page, she spent half an hour trying to place available tickets into her basket. Finally, the system kicked her out when she tried to pay, and she was put at number 180,000 in the queue. She waited all day until the news came that no tickets were left. Similar stories were all over people’s WhatsApp groups and social media feeds that day, so it was not a one-off IT glitch or problem. It is just not fair.

We cannot ignore the wider issue of the secondary market. Tickets are being sold at exorbitant prices, further driving up costs for consumers. The recommendations made by the Competition and Markets Authority in 2021, particularly around speculative selling, remain unaddressed. These issues deserve serious consideration, as they place further strain on fans who are already facing inflated prices at the primary level.

In closing, I welcome the measures introduced by the Digital Markets, Competition and Consumers Act to give the Competition and Markets Authority a few more powers to tackle the secondary market, but it needs more, as recommended in the private Member’s Bill from my hon. Friend the Member for Washington and Gateshead South. We must also act on dynamic pricing and the queuing lottery. We need a system that works for fans, artists and venues alike. Transparency must be at the heart of dynamic pricing, and we must address the broader issues within the ticketing ecosystem. Live music should be a shared experience and affordable for all. I look forward to continuing to engage with the Government on this issue.