(1 month ago)
Commons Chamber
Caroline Voaden (South Devon) (LD)
Bereavement benefits have not been uprated for 10 years, and they simply do not recognise the lifelong impact of early bereavement on children and surviving parents. Will the Minister look again at uprating bereavement support benefits in line with inflation?
I appreciate the point the hon. Lady is making. I am not in a position to confirm an uprating from the Dispatch Box, but this will be considered in the usual way as part of the annual uprating process. There is a forthcoming debate in Westminster Hall in response to a petition on the adequacy of bereavement support payments, and I am sure she will participate fully in that debate, if she is able to, to make the case further.
(7 months, 3 weeks ago)
Commons ChamberMy hon. Friend is correct. The Milburn review will consider all the interventions required to bear down on NEETs and to support institutions such as the Doncaster UTC. It will consider what is working, what is not, and what needs to change, given our shameful inheritance from the Conservative party of nearly 1 million young people not in education, employment or training.
Caroline Voaden (South Devon) (LD)
One of my constituents recently spent nearly two weeks calling the DWP every day to find out why his employment and support allowance had been stopped without warning. Each time he called, he waited for over an hour, only for the line to be cut off with no reply. Will the Minister explain to my constituent—and to the thousands of others who are out there hanging on a line somewhere—what action the Department is taking to ensure that vulnerable claimants can actually speak to a human when they need to?
I thank the hon. Lady for raising that important case. If she writes to me about it, I will be certain to look into the circumstances she has set out. On telephony more generally, there has been a significant decrease—of more than a minute—in the average waiting time, but clearly the case that she describes is unacceptable, and I will look into it on her behalf.