Royal Mail: Universal Service Obligation Debate

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Department: Department for Business and Trade

Royal Mail: Universal Service Obligation

Adam Dance Excerpts
Wednesday 11th March 2026

(1 day, 9 hours ago)

Commons Chamber
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Adam Dance Portrait Adam Dance (Yeovil) (LD)
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Does the Minister recognise that meeting the universal service obligation is a challenge because of poor recruitment and retention? That poor recruitment and retention is no surprise, given that Royal Mail offers new postmen and postwomen little more than minimum wage, and sites are really not fit for purpose.

Blair McDougall Portrait Blair McDougall
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The hon. Gentleman raises an important point that is core to the talks that are going on right now between unions and management. That is exactly why we are so keen to ensure that the talks are productive and come to a settlement that deals with the issues that he describes.