(10 years, 5 months ago)
Commons ChamberExactly. We know there has been a substantial increase as a result of foreign residents applying for their British passports to be renewed, or applying for new passports for their children. Those who are living abroad are often the most complex cases, yet it is clear that the Home Secretary has not put in place the capacity to cope.
My right hon. Friend might be aware that yesterday the Home Affairs Committee spoke to the gentleman representing the union. He said that the unions and the people working in the Passport Office had told the management there were a lot of applications and that the cuts in numbers were not helping. This matter was raised with the management on many occasions.
My hon. Friend is right. I know she raised that point in the Committee’s evidence session yesterday. People have made it very clear, including the very nice lady who spoke to a constituent at the Liverpool office, that it is having an impact, because they are having to process so many more foreign applications. That was a decision taken by the Government, by Ministers, and yet they failed to put the additional capacity they needed in place.