Ticket Sales: Dynamic Pricing

Lord Clement-Jones Excerpts

Wednesday 11th September 2024 Lords Chamber

[Baroness Twycross (Lab)]

We committed to taking action on secondary ticket sales during the election, and we are consulting in the autumn on the best ways to implement our manifesto commitment to introduce new protections for fans in the ticket market. This will include proposals to protect fans on ticket resale and a call for evidence on price transparency that will include dynamic pricing.

[Lord Clement-Jones (LD)]

My Lords, the noble Lord, Lord Moynihan, has been a great champion of fair ticketing for many years. When we discussed his amendments at ping-pong on the digital markets Bill back in May, the noble Baroness, Lady Jones of Whitchurch, helpfully said,

“if elected, a Labour Government would strengthen consumer rights legislation to protect fans from fraudulent ticket practices, to restrict the sale of more tickets than permissible and to ensure that anyone buying a ticket on the secondary market can see clearly the original price and where it comes from”.—[Official Report, 23/5/24; col. 1193.]

That is very specific. The Labour Party manifesto outlined plans to cap resales. Is there a plan for legislation rather than yet more consultations and reviews, as the noble Lord, Lord Moynihan, said? After all, we had the Waterson review back in 2016.

[Baroness Twycross (Lab)]

It is appropriate to undertake further consultation in light of recent events. If we went on just the previous consultation—I know it is something we committed to—it would not necessarily have included this. It is right that we consult further on additional consumer protections, and the Government will do so over the autumn. I hope that noble Lords across the House will take part in the consultation and encourage everyone affected by this, as so many people are, to take part.