Planning and Infrastructure Bill

Lord Best Excerpts

Committee stage
Thursday 4th September 2025 Lords Chamber

[Lord Shipley (LD)]

My Lords, I will speak in support of Amendment 162 in the names of the noble Lords, Lord Lansley and Lord Best, as well as mine. As the noble Lord, Lord Lansley, has rightly pointed out, this is an issue of professional leadership. It also underpins the delivery of the Government’s objectives with this Bill.

I add my support on the importance of comprehensive training for those involved in making decisions on planning matters. There are some very wise additional proposals in Amendments 99A to 102, and the case made by all those amendments is overwhelming. Someone in a local planning authority has to manage the training process, which has to be done at a senior level. That is one reason why I support the statutory requirement for local planning authorities to have a chief planner—but there are other compelling reasons, as the noble Lord, Lord Lansley, has identified.

Yesterday in Grand Committee, there was a statutory instrument to devolve housing and regeneration powers to Buckinghamshire, Surrey and Warwickshire councils. It was most welcome, it was approved, and it is a decision by the Government in their drive to devolve more decision-making to a local level, but it will succeed only if the capacity is there to deliver the desired outcomes. That capacity relates to the number of planning officers, their status and the training they have received. As we have heard, in recent years there have been rising levels of complaints about the planning system, its complexities and its delays. As we have heard also, one major cause is the lack of qualified planning staff and the downgrading of the status of planning, given the low number of chief planning officers reporting directly to the chief executive of a local authority.

We should recognise that Scotland has, for a year, had a requirement for statutory chief planning officers to be appointed by local authorities. I submit that we should do likewise if the planning system is to be speeded up in England and if the Government are to deliver their devolution agenda.

[Lord Best (CB)]

My Lords, I support Amendment 162 in the name of the noble Lord, Lord Lansley, supported by the noble Lord, Lord Shipley. It calls for every local authority to appoint a chief planner, and I thank the Royal Town Planning Institute for championing it. I must declare various interests as I have not already contributed in Committee: I am an honorary fellow of the RTPI and a vice-president of the Town and Country Planning Association and the Local Government Association.

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Moved by

[Lord Best]

114: After Clause 51, insert the following new Clause—
“Gardens Trust to be statutory consultees for planning applicationsIn Schedule 4 of the Town and Country Planning (Development Management Procedure) Order 2015, after paragraph (zf) insert—

“(zg)

Development likely to affect historic parks or gardens

The Gardens Trust””

[Lord Best (CB)]

My Lords, the noble Lord, Lord Inglewood, had to leave, so I am moving Amendment 114 in his place, with the support of the noble Baronesses, Lady Freeman of Steventon and Lady Pinnock, and the noble Lord, Lord Parkinson of Whitley Bay. The amendment would make the Gardens Trust a statutory consultee for planning applications that are likely to affect historic gardens and parks.

In sponsoring the amendment, the noble Lord would have declared his interests, which are also his credentials. He is the owner of a listed garden of some consequence and the park around it, and he has been involved with other owners and trustees of historic and particularly important gardens and parks. He is president of Historic Buildings & Places, previously the Ancient Monuments Society, and he is a member of the Gardens Trust, which I will come back to in a moment.

The working of the town and country planning system is buttressed by the various national amenity societies, which can bring to bear their very often specialist expertise in respect of some of the most sensitive sites in the country. These national amenity societies are essentially focused on buildings, but it is increasingly recognised, not least in the many debates on place-making, and I have been part of a lot of them, that the setting of buildings may be at least as important as a building itself. This relates both to the views in and to the views out.

Equally important are open spaces, which may have no buildings at all—for example, public parks and historic gardens. Expertise in these matters is not necessarily found among the established national amenity societies or planning authorities. The Gardens Trust, which was previously called the Garden History Society, has the expertise in this area, the same as national amenity societies in relation to buildings. It has evolved its work over time as the scholarship on this matter develops. It has been suggested that these matters do not require a statutory consultee because they can be dealt with through local plans, but local plans cover only about a third of local authorities and this is often about the detail. It is the devil in the detail that matters here.

I hope it is possible for government to add another statutory consultee in respect of gardens, parks and the planning applications that are likely to affect historic gardens and parks. I believe that consultation is under way and may lead to this happy outcome, but it would be great to hear the views of the Minister. I beg to move.

[Baroness Thornhill (LD)]

My Lords, I am in a similar position to the noble Lord, Lord Best, with the noble Baroness, Lady Pinnock, who expected a 7 pm finish, having gone for a train. I will try not to make a dog’s breakfast of her notes.

I will speak to Amendments 118 and 119 in the name of the noble Baroness, Lady Pinnock. The Liberal Democrats accept the aim of the Government in their desire to ensure that decisions on planning applications are made in a considered and timely way. The proposals in the Bill appear to neglect the notion of a considered and inclusive approach to planning decisions. Planning decisions matter hugely to communities because decisions can have a lasting impact on that community. The aim must surely be to get the balance in favour of enabling decisions to be made with the communities affected. Failure to do so can lead to long and acrimonious disputes between communities and developers. I can vouch for that.

Pre-application consideration of an application supports the needs of both a developer and the community affected. Pre-application consultation is most relevant for larger domestic and commercial applications, but may be of use in small but controversial ones, and here is why: a comprehensive pre-application stage allows for issues to be identified and resolved at the earliest opportunity, preventing costly delays and complex disputes later in the process. For example, at a pre-application consultation with residents on an application for a large housing estate, residents were able to provide vital information to the developer on the siting of historic mine workings. The precise information as to the location was not available from historical records, but residents whose families had lived in the area for many years knew. The pre-application meeting saved the developer from extensive works to find the shaft.

Another major commercial application, which cost the developer more than £100 million in preparation fees, was refused on grounds that would have become very clear if residents had been consulted before the application was submitted.

The pre-application process is currently good practice, and Amendment 119 in the name of my noble friend Lady Pinnock is designed to make this a mandatory process. The pre-app should include, as the word suggests, an opportunity for councillors in the ward and residents to have details of the planned application, to ask questions and make suggestions about it—crucially, before a more formal application is submitted, when it becomes much more difficult to make changes. It empowers communities to be able to influence an application that will change their neighbourhood. This collaborative approach builds trust, ensures that proposals are fit for purpose and fosters greater public acceptance of vital infrastructure.

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[Baroness Taylor of Stevenage (Lab)]

My Lords, I thank the noble Lords who tabled these important amendments and their two substitutes for speaking to them. I thank all noble Lords for their patience in a very long Thursday Bill session; I am grateful to them all.

Amendments 114 and 118, tabled by the noble Lord, Lord Inglewood, and the noble Baroness, Lady Pinnock, seek to designate the Gardens Trust and the emergency services as statutory consultees within the planning system. I begin by acknowledging the contributions these organisations already make across a range of functions. When you have been involved in planning, you know how important that expert advice is on significant environmental, transport, safety and heritage issues to make sure that we end up with good decision-making.

However, on 26 January the Chancellor announced a pause in the introduction of new statutory consultees, pending a broader review of the current framework. The Housing Minister subsequently issued a Written Ministerial Statement on 10 March, setting out the Government’s intention to reform the system to ensure that statutory consultees can provide timely and expert advice that supports high-quality development. The Government will be consulting on those proposed reforms shortly.

The Statement also set out our intention to consult on the impact of removing certain statutory consultees, including the Gardens Trust. This reflects a desire to streamline processes and address duplication, as Historic England already holds statutory responsibilities for higher-graded parks and gardens. This is a consultation only, and no decision will be made until we have fully considered the feedback on potential impacts.

The Government also intend to consult on their approach to the introduction of new statutory consultees, recognising that risks and responsibilities of course evolve over time. This consultation will reflect the fact that there must be a high bar to creating new statutory consultees if we are to avoid exacerbating current issues of uncertainty, bureaucracy and delay. We should be requiring consultation on a case-by-case basis only if it is not possible to address matters strategically. Input is often effectively secured through local plans, including engagement with the emergency services, such as designing out crime; and where case-by-case engagement is warranted, local authorities already have the discretion to consult these bodies on a non-statutory basis.

Furthermore, in considering potential additions to the list of statutory consultees, it is essential that the roles of existing statutory consultees should not be duplicated, and that functions already addressed through other regimes, such as building regulations, should not be duplicated either. The fire and rescue service, for instance, already must be consulted on relevant plans as part of the building safety regulations, while the Building Safety Regulator oversees and approves work for high-risk buildings. Meanwhile, the Health and Safety Executive operates a hazardous substance licensing regime and is a statutory consultee on development applications which may be impacted by this.

Finally, although we deeply value the insights provided by a wide range of organisations during public consultations, statutory consultee status carries with it a legal obligation to respond within prescribed timeframes. That is a very significant responsibility, and sometimes even existing consultees—sometimes even upper-tier councils if you are in a district council—face challenges in meeting the requirements. For this reason, we believe the threshold for granting such status must remain appropriately high.

As I have set out, we intend to consult on these matters soon. If decisions are taken to introduce new statutory consultees, this can be done through secondary legislation under existing powers.

Amendment 119 proposes that the Secretary of State consider how community consultation has been carried out when deciding whether an NSIP application should be accepted for examination. It suggests specifically that the Secretary of State must consider whether the application has sought to resolve issues, enabled interested parties to influence the project during the early phases, obtained relevant information about the locality, and enabled appropriate mitigation through consultation.

We agree that engaging communities can support applicants to improve their applications by enabling them to identify issues important to the local community, to understand the likely impacts of the scheme, and to consider potential mitigations. However, as we have seen over our time debating these clauses, we know that the existing statutory tests related to consultation do not achieve that in a proportionate way.

We know this because evidence shows that existing statutory pre-application consultation requirements, the scale and specificity of which have been unique to the NSIP regime, have led to unintended consequences. Developers, keen to avoid risk, produce overly complex documentation aimed more at legal compliance than genuine engagement. They are reluctant to adapt their plans in response to feedback, fearing that they will need to reconsult if they do so, which slows down delivery and drives up costs—which in turn frustrates the UK’s ability to plan and deliver essential infrastructure.

I remind the Committee that, since 2013, the pre-application stage has doubled in length. Our proposals could save businesses up to £1 billion over the lifetime of this Parliament by reducing delays across projects. That is why we have proposed removing statutory consultation requirements at the pre-application stage, including the adequacy of consultation test in Section 55 of the Planning Act 2008. Instead, we are introducing a clearer, more practical acceptance test: is the application suitable to proceed to examination?

This new test allows the Secretary of State to make a balanced judgment about the quality of the application and recognises that the NSIP planning process is a continuum from pre-application through to decision. I reassure the noble Baroness, Lady Pinnock, that the changes that the Government are proposing do not undermine the importance of consultation and engagement on applications, as my honourable friend Matthew Pennycook made clear in his ministerial Statement on 23 April. Applications are unlikely to be of sufficient quality to be granted consent if meaningful engagement has not been undertaken on them.

Instead of statutory requirements, the Government have now issued a consultation on guidance which will seek to help applicants understand what good engagement looks like. That consultation is open until 27 October, and we are looking forward to receiving responses. The Planning Inspectorate’s advice will also continue to emphasise the value of early issue resolution. With those reassurances, I hope that the noble Lord will feel able to withdraw the amendment.

[Lord Best (CB)]

My Lords, I hope that the noble Baroness, Lady Pinnock, is satisfied with the comments of the Minister. In relation to the Gardens Trust becoming a statutory consultee, I note that there is a review of the whole process and, indeed, of the individual components within that, and that if it is going to be possible to have a new statutory consultee, secondary legislation could take care of that. At the same time, I also noticed a certain reluctance to be enthusiastic about this amendment. We will hope for the best, and I beg leave to withdraw the amendment.

Amendment 114 withdrawn.

Renters’ Rights Bill

Lord Best Excerpts

Tuesday 15th July 2025 Lords Chamber

[Lord Hogan-Howe (CB)]

My Lords, I support the amendment from the noble Lord, Lord Cromwell, to which I added my name. Sadly, he is right: the police do not have sufficient knowledge about the law changes, which are now quite old. I suspect the reason is that the complaints tend to be infrequent, but of course it can be a Catch-22 because, if people do not think that their complaints will be listened to, they do not tend to make them. But, in the process, that means that the police have probably not kept pace with the law as it has changed, and with the needs of complainants.

Traditionally, the police did get involved, even in civil disputes, usually to prevent a breach of the peace, because people were worried there would be violence. Sometimes, a tenant might have access to a firearm, so there would be pre-work to make sure that that was removed from the scene so things could not get more serious.

This seems a reasonable step. I could not necessarily give the amendment that level of support in Committee because I thought there was a danger that it was directing the police to do certain things. All this tries to do is establish the level of the problem and what can be done about it so that the police perform their duty. The risk is that, at the moment, they are not.

Obviously, the amendment may or may not be accepted, but there are some fairly straightforward ways in which it could be helped. The Chief Inspector of Constabulary goes around and inspects every force every year and, if it were put on the list of things to look at, that would certainly make the police think about it. Tenants having a single point of contact within a force would mean that at least one person—or two or three people, or a department—could provide this knowledge and expertise for the officers on the street. That would be helpful. Carrying on as we are is not fair on the tenants, and it is not proper if Parliament has decided that this is a criminal act and the police have a role to play. So I support this amendment; it is a reasonable step. If the Government do not accept it, they might want to make it clear how they will address the gap.

[Lord Best (CB)]

My Lords, I will briefly support Amendment 110 in the names of the noble Lords, Lord Cromwell and Lord Hogan-Howe. I am grateful to Safer Renting, ACORN and the Renters’ Reform Coalition for bringing this matter to our attention. My noble friends have noted that this is a milder and more focused version of the amendment from the noble Lord, Lord Cromwell, debated in Committee, calling only for a review of the legislation that covers the duties of the police in respect of illegal evictions.

Although the amendment places a very modest obligation on the Government—namely, simply to publish a report on the position—this would be a good first step toward addressing a highly unsatisfactory state of affairs. It is clear that the laws against illegal and sometimes violent evictions are not being enforced. I see from the statistics that there were over 16,000 illegal evictions in 2022-23, and the police did not act in over 90% of cases. The underlying problem is surely not because of any malice on the part of the police officers but because of ignorance of what should be done and of the priority this should receive. The report that this amendment would elicit would clarify matters and make the recommendations that are needed to end wrongful and criminal practices by the very worst landlords. I am delighted to support the amendment.

[Baroness Thornhill (LD)]

My Lords, Amendments 87, 88 and 104, as we have heard, seek to raise the burden of proof to that of the criminal standard, “beyond reasonable doubt”, from the civil standard, “on the balance of probabilities”, consistently across the Bill. All the amendments in the next group, on financial penalties, seek to lower the amount of money an enforcing council can fine a landlord. This group and the next are, to me, heads and tails of the same coin. Seen together, both sets of amendments seek to considerably help landlords by raising the standard of proof for an offence and lowering the fine if they are in breach of it. We believe that it is a naked attempt to tilt the balance massively in favour of landlords in a dispute, when the power balance is already heavily in their favour, and to deter tenants from complaining and taking action.

We do not agree with anything that undermines two of the core principles of the Bill. The first is to act as a deterrent to bad landlords. We on these Benches keep saying, as does the Minister, that good landlords have nothing to fear from the Bill, and certainly not from this aspect, but the fines have to be tough enough and the burden of proof appropriate to a civil offence. The second is to increase penalties to bring them in line with similar penalties that can be issued already by enforcement authorities against landlords who breach legislation.

I want to look specifically at the amendments. I think that the noble Earl, Lord Kinnoull, and the noble and learned Lord, Lord Keen, with their forensic legal eyes, are looking at them in a particular way. I look at the unintended consequences for tenants. Amendment 87, on raising the burden of proof, relates to families claiming benefits. Refusing to rent to someone due to their claiming benefits is unlawful. However, with high demand, this form of discrimination is really hard to prove. It is often based on verbal rather than written evidence. This amendment would therefore make it significantly more difficult for recipients of benefits to hold their landlord to account for this discriminatory practice.

Similarly, Amendment 88 relates to bidding wars. It is absolutely right that the Bill will ban bidding wars. Too often, renters are pitted against each other for a home, driving up the cost of renting in the process. It is already very hard to prove, without making it even harder by raising the burden of proof. Raising that standard of proof would make it significantly more difficult for a local authority to enforce the ban on bidding wars, especially due to the nature of the evidence in such cases.

Amendment 103 relates to the database that the Bill will set up. Noble Lords will know from Committee that I am a database believer. However, without the right data and information, such a database risks losing its utility for all tenants, prospective tenants and local authorities. This amendment would provide landlords with a lovely loophole that they could potentially exploit. It would be very difficult to prove that the landlord had knowledge of the breach they committed, and the amendment would therefore allow landlords to contravene the new regulations without fear of enforcement. I acknowledge the complexity of this amendment and look forward to the Minister’s response. To us, all these amendments seek to undermine the protections for tenants, thus we are very much against them.

Let us now be positive, by turning to Amendment 104, in the name of the noble Baroness, Lady Kennedy. She has explained the situation very clearly and we support her fully. This is a really positive move. Amendment 104 would reduce the burden of proof for a rent repayment order where an illegal eviction has taken place on the balance of probabilities—hence the connection to the amendment of the noble Lord, Lord Cromwell. This is important, as “beyond reasonable doubt” is the criminal standard. It is just too hard at the moment for tenants to successfully get justice. Cases involving illegal evictions and harassment are typically really hard to prove to this standard; in far too many cases, where evidence is based on the word of the applicant, it is practically impossible.

A rent repayment order is not a criminal prosecution. Cases are settled in the First-tier Tribunal; there is no jury and it does not follow criminal procedural rules. There is no criminal sentence or criminal record for the respondent. There is no legal aid available for rent repayment order claims and thus applicants are often self-represented, with little help and no legal expertise. This is again why the higher criminal burden of proof is so inappropriate for this kind of action. It is virtually a non-action, as evidenced by the low numbers of rent repayment orders that are brought.

We need to consider the very serious possibility that, with the abolition of Section 21, there will be more illegal evictions. It is therefore important that a bigger deterrent is in place. This needs to be changed to “on the balance of probabilities”. It is really important not to confuse criminal and civil offences and their parallel burdens of proof.

This takes us neatly to Amendment 110, in the names of the noble Lords, Lord Cromwell, Lord Hogan-Howe and Lord Best—a formidable trio. I can tell the Minister that it will take a lot of political will to withstand their arguments. Amendment 110 clearly gets our support, should the noble Lords wish to test the opinion of the House.

We know from all the arguments in Committee that less than 1% of illegal evictions are successfully prosecuted and that a major part of the problem is exactly as has been enunciated: the police view these things as a civil matter or, even worse, assist the landlord, even though it is a criminal matter under the Protection from Eviction Act, or they refuse to get involved at all. I cannot think of anything worse than being illegally evicted from what I believe to be my home, with my goods and my family. There has to be a greater awareness and more training, which is the aim of the amendment. As this view seems to be shared by many important bodies, it has real credibility.

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[Lord Jamieson (Con)]

My Lords, Amendment 91 would require a residential landlord to be a member of the landlord redress scheme only if their tenant does not already have access to redress through a letting agent who is a member of another approved independent scheme. The purpose of this amendment is to avoid duplication, prevent unnecessary regulatory burden, and ensure that the system remains proportionate and clear. Clarity and efficiency in regulation are not just desirable, they are essential for both compliance and effective enforcement.

In Committee, the Minister said:

“We take seriously the noble Baroness’s concerns about duplication. Careful consideration will be given, during the implementation process, as to how the PRS landlord ombudsman service will interact with the agent redress provision”.—[Official Report, 14/5/25; col. 2211.]


We fully agree that tenants should have a clear and accessible route to redress, but that route must be simple, coherent and proportionate. A system that is overly complicated by parallel and potentially overlapping redress obligations could hinder rather than help. For example, if a landlord were a member of two redress schemes, which one should the tenant apply to—or both? How would liability be determined and does this not risk delay and confusion as lawyers from both redress schemes seek to argue it out?

This amendment seeks not to water down tenants’ rights but to ensure that those rights are delivered through a streamlined, efficient system that works in practice for tenants, landlords and agents alike. Clarity here is important. I hope that the Minister agrees. I beg to move.

[Lord Best (CB)]

My Lords, I will comment on Amendment 91 in the names of the noble Baroness, Lady Scott, and the noble Lord, Lord Jamieson. Their amendment would exempt a landlord from joining the new redress/ombudsman scheme if that landlord’s property is managed by an agent who is already a member of one of the existing redress/ombudsman schemes. I declare a past interest as chair for eight years of the Property Ombudsman, which handles complaints about agents. This amendment’s intention of avoiding duplication of membership of redress/ombudsman schemes is entirely right, otherwise the tenant is left puzzling over which ombudsman—their landlord’s or the agent’s—they should address their complaint to.

However, this amendment would not achieve the desired result. I know, from having had some responsibilities for redress in respect of managing/lettings agents, that the response from the agent to a complaint by a renter is often, “I was only doing what the landlord told me to do”. The agent may be justified in this: a renter may have requested an urgent repair and the agent did nothing, but the problem has been the landlord telling the agent that the cost is too high or the work is not needed. The intolerable delay is not the result of the agent’s negligence; it is the landlord who has held things up. These cases cannot be resolved because the landlord is not a member of any redress scheme, and that problem would persist if the landlord was exempted from having to join the new redress/ombudsman scheme.

To avoid duplication of having one redress/ombudsman scheme for landlords and one for property agents, I suggest the solution is for a single redress/ombudsman service for both. This would avoid complaints resolution being stymied and tenants being sent from pillar to post where two different ombudsman services are involved with one issue. I know the Government are still considering how best to introduce the new redress scheme for landlords in this Bill, and I recommend one port of call for tenants with a complaint. The position is already confusing, with the Housing Ombudsman providing a redress service for a few private landlords— as well as for all social landlords—and the Property Ombudsman and the separate Property Redress Scheme both providing redress schemes for property agents. Bringing in the new mandatory redress scheme for complaints about private landlords will add to the confusion for the consumer and the renter. This is a good moment to rationalise and consolidate the arrangements, but not by excluding the landlords who use an agent, which would not solve the problem.

[Baroness Thornhill (LD)]

My Lords, I agree with the noble Lord, Lord Best. In fact, one of my lines says that there should be only one port of call. If one of the main planks of the Bill is to drive up standards, it is critical that landlords are mandated to be part of the ombudsman scheme. It should be a catch-all. Unfortunately, this amendment would allow landlords to opt out of the government redress scheme and, as has been explained, deny tenants access to redress via the national private sector ombudsman that the Bill intends to set up.

To make this advantageous move, all landlords would need to do is use a letting agent that is signed up to one of these alternative schemes. This would create a significant loophole in the legislation and deny such tenants access to redress for issues that lie solely with the landlord and not the managing agent, such as damp and mould caused by structural issues. Generation Rent’s polling found that one in three tenants has had maintenance issues in their home that they have reported but the landlord has not dealt with. This is quite a widespread problem. If we want to drive up standards, we want to make it easier for tenants to complain and landlords to comply.

In addition, if this amendment were to pass it would create more confusion, as there are currently multiple independent letting agent schemes that compete with each other, arguably creating a race to the bottom on standards. This phenomenon arguably exists to some extent with deposit protection schemes—which, incidentally, are also chosen by landlords or agents, not by renters, so the landlord will choose the one that thinks like they do or favours the way they work.

The system as proposed in the Bill seems to be the correct way forward, as making membership of an ombudsman scheme mandatory for landlords who use managing agents will mitigate a situation where a good agent—and there are good agents—tries to remedy a complaint but is reliant on an overseas landlord who refuses to engage. As well as these advantages, one ombudsman can tackle the root cause of problems, address systemic issues, provide feedback and education to all interested parties, and offer support to vulnerable consumers. Amendment 91 would dilute all these potential good impacts of the new ombudsman, reducing tenants’ ability to hold bad landlord practice and behaviour to account. I cannot think why anybody would want to do that.

Housebuilders: Information Sharing

Lord Best Excerpts

Tuesday 15th July 2025 Lords Chamber

[Lord Best (CB)]

My Lords, irrespective of the merits of the £100 million deal done between the CMA and the seven volume housebuilders, does the Minister agree that we should be reducing and indeed eliminating our dependency as a nation on a small oligopoly of major housebuilders? We need more variety; we need SME builders doing more; and we need the new development corporations set up at arm’s length to local authorities by mayors and combined authorities to replace our dependency on a very small handful of large-scale housebuilders which, I am afraid, will always let us down.

[Baroness Taylor of Stevenage (Lab)]

I have much sympathy with what the noble Lord says. He has great expertise in this area, and I recognise that. Our focus is on creating a more balanced and competitive market overall by addressing the systemic barriers that prevent SMEs and others delivering more homes. We are taking action to support SMEs across the three main challenges that we know they face: access to finance, access to land, and an uncertain and complex planning system. We have announced two immediate packages of measures to support buildout and SMEs via £100 million in SME accelerator loans and measures to support faster decisions on smaller sites, which I hope will help.

Renters’ Rights Bill

Lord Best Excerpts

Monday 7th July 2025 Lords Chamber

Moved by

[Lord Best]

74: Schedule 2, page 207, line 13, at end insert—
“Regulatory Enforcement and Sanctions Act 2008
69A In Schedule 3 to the Regulatory Enforcement and Sanctions Act 2008 (enactments specified for the purposes of Part 1), in the appropriate place, insert—“Tenant Fees Act 2019 (c.4)””Member’s explanatory statement
This amendment integrates the Tenant Fees Act 2019 into Schedule 3 to the Regulatory Enforcement and Sanctions Act 2008. It enables a Primary Authority to support local authorities to give assured advice to lettings agents on achieving compliance under the Tenant Fees Act 2019. It is intended that providing this advice will support lettings businesses and reduce pressure on local authorities' enforcement teams.

[Lord Best (CB)]

My Lords, I rise to speak to Amendment 74, to which the noble Baroness, Lady Thornhill, and, to my delight, the Minister, have added their names. I declare my interests as a vice-president of the Local Government Association and of the Chartered Trading Standards Institute. Trading standards officers are going to be important in the enforcement of key provisions in this Bill, and Amendment 74 is intended to support their work.

I brought forward this amendment in Committee, and it is intended to extend the matters covered by the special primary authority scheme. This scheme enables certain local authorities to provide assured advice that property agents can rely on in seeking to fulfil their obligations. With this amendment, letting agents and those that advise them, such as Propertymark and the Property Ombudsman, would be able to obtain clear guidance on their responsibilities in meeting regulatory requirements under the Tenant Fees Act 2019, an important piece of legislation that has been left out of this advisory scheme to date. This amendment will help trading standards officers ensure compliance and is beneficial to all property agents wanting to do the right thing.

The amendment was promoted by the senior manager of the National Trading Standards estate agency team, James Munro, to whom I offer many thanks. I also thank noble Lords on the Opposition Benches for supporting this amendment in Committee. I am very pleased that the Government have also decided to back it, and I am grateful to the Minister for adding her name to it. It may not be the most exciting measure before us, but it represents a most welcome addition to the Bill and will reduce pressure on overburdened local authority enforcement teams. I beg to move.

[Baroness Grender (LD)]

My Lords, I rise to support Amendment 74 in the name of the noble Lord, Lord Best, noting that it is signed by my noble friend Lady Thornhill. This is a characteristic amendment from the noble Lord, Lord Best, who has become the technical amendment expert when it comes to housing, capable of spotting small but significant changes that can genuinely make a difference. We are delighted that the Minister has also signed the amendment.

We have long supported efforts to raise standards and professionalism among managing and property agents. We fully agree with the findings and recommendations of the 2019 report, Regulation of Property Agents, chaired by the noble Lord, Lord Best. Is it really six years since its publication on the 18th of this month? How many of its recommendations have been implemented? Perhaps the Minister can tell us or the noble Lord in his summating. The noble Lord’s amendment goes some way to helping local authority trading standards officers work more effectively with good agents who want to raise standards for all and weed out the bad guys, knowing that the assured advice they receive will be clear and comprehensive in ensuring compliance in meeting their obligations under the Tenant Fees Act. I look forward to hearing from the Minister.

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[Baroness Taylor of Stevenage (Lab)]

I hope that the next day of Report will go just like that. It will be wonderful.

I thank the noble Lord, Lord Best, for Amendment 74. As he noted, I have added my name to it, and I am delighted to do so. The Government are very pleased to support the amendment, technical as it is. As the noble Baroness, Lady Grender, said, it will make a positive difference. I am grateful to the noble Lord, Lord Best, for bringing this forward. The amendment is a positive step towards creating a fair and transparent rental market with a more streamlined regulatory process. We want to ensure that letting agent businesses are able to receive reliable and tailored advice on complying with regulations under the Tenant Fees Act 2019.

The amendment will allow a primary authority scheme to be set up for the Tenant Fees Act 2019. The reliable and tailored assured advice issued by the primary authority is recognised by other local authorities. This helps businesses avoid costs and difficulties caused by different local authorities interpreting and enforcing the same rules inconsistently. The primary authority scheme also promotes great co-operation between businesses and regulators, fostering a collaborative environment that ultimately increases compliance rates while lowering enforcement costs and reducing administrative burdens. The Government strongly support the amendment, recognising its potential significantly to improve the rental market. I hope the whole House will support it.

[Lord Best (CB)]

I am delighted to receive support from all around the House and am deeply grateful. The commonhold and leasehold reform Bill is on its way shortly. That will provide further opportunities to strengthen the regulatory framework around managing agents and the work they do.

Amendment 74 agreed.

Housing Associations: Financial Assistance

Lord Best Excerpts

Thursday 3rd July 2025 Lords Chamber

[Baroness Taylor of Stevenage (Lab)]

The noble Lord is quite right that we need to address the skills gap, both for the purposes of building new homes and for repair and maintenance. Some of the new skills are needed to retrofit homes for net zero. We have put aside £600 million over the next four years to train 60,000 skilled tradespeople—engineers, brickies, sparkies and chippies—working with our colleagues in the Department for Education and Skills England to make sure that we get our young people into those well-paid, high-skilled jobs. We are funding additional placements and setting up technical excellence colleges, foundation apprenticeships and skills boot camps. What we are trying to do—I have seen the effectiveness of this as I have visited further education colleges around the country—is get some of the skilled people who are now reaching the end of their careers to come back to train our young people and enthuse them about those careers.

[Lord Best (CB)]

My Lords, I greatly welcome this national housing strategy and the £39 billion that goes with it. Does this mean an end to the sharp decline in the output of social housing for older people, not least because our ageing population leads to the vacating of family homes, creating at least two for one as a result? Is it now time for a major improvement in the number of homes that we build as social housing for older people?

[Baroness Taylor of Stevenage (Lab)]

I agree with the noble Lord, who has done so much work in this area. Much of the advice he has provided has helped the Government to develop our programmes. In the next few weeks, we will deliver our housing strategy, which will contain details of how the Government intend to move forward with a wide range of different housing, including supported housing and supported housing for older people.

Renters’ Rights Bill

Lord Best Excerpts

Tuesday 1st July 2025 Lords Chamber

Moved by

[Lord Best]

25: Clause 6, page 8, line 18, at end insert—
“(4F) It shall be an implied term of every assured tenancy to which this section applies that for a period of four years from the commencement of the tenancy the percentage increase between the existing rent and any new rent specified in a notice given under subsection (2) must not exceed whichever is the lesser of—(a) the percentage of the rate of inflation calculated by reference to the consumer price index since the date on which the existing rent took effect, or (b) the percentage increase in median national earnings calculated over a three-year period by the UK Statistics Authority, ending on the date on which the notice was served.”Member’s explanatory statement
This amendment provides for in-tenancy rent increases to be index-linked on the basis of CPI or increases in national annual earnings. This seeks to avoid the uncertainties for a period of up to four years of rents being determined at unknown – and potentially unaffordable – market levels.

[Lord Best (CB)]

My Lords, in moving Amendment 25 in my name and those of the noble Lord, Lord Young of Cookham, and the noble Baroness, Lady Grender, I will also speak to my related Amendments 26 to 28. I declare my interests as a vice-president of the Local Government Association, the Chartered Trading Standards Institute and the Town and Country Planning Association, and a past chair of the Affordable Housing Commission. My wife owns rented property in Dorset.

I fear the Bill still contains a fundamental flaw in its provisions for rent increases. Quite properly, the Bill seeks to ensure that tenants are not subject to huge rent rises, which can have the effect, as the Renters’ Reform Coalition and Shelter have made so clear, of evicting them from the property. But the Bill’s way of solving this problem creates considerable hazards for tenants and landlords alike.

To prevent exorbitant rent increases, the Bill relies on the renter taking their case to the First-tier Tribunal, which will determine a market rent that cannot be exceeded. That arrangement is fraught with difficulty. The first problem with a system dependent on a tribunal’s judgment is that deciding on a market rent is not a science. The outcome of tribunal hearings can be unpredictable and sometimes appear arbitrary. The second drawback is that renters must take on a daunting task. They are likely to fall out with their landlord, on whom they depend for continuing service, and to appear in person they may need to give up a day’s work, incur travel expenses and experience a troublesome and intimidating process. Thirdly, the tribunal’s decision on what is the market rent may still involve a big rent hike, well ahead of rises in incomes, and can thereby present an impossible affordability obstacle for the tenant, which is the very problem the process was intended to avoid.

From the perspective of the landlord, many of your Lordships have been concerned that the tribunal will get clogged up with thousands of time-consuming appeals. I was pleased to hear that the Minister is looking at an amendment to make use of the Valuation Office Agency to weed out appeals that are likely to fail. She is also introducing an amendment that reduces incentives for renters to appeal by enabling the Secretary of State to allow at a later date a backdating of the rent increase that is determined by the tribunal. By making the appeal process more risky, this new measure could deter renters who have a good case for pursuing an appeal. In any case, it is a fallback, a long-stop that might not be introduced for some time, if at all.

More helpfully, Amendments 25 to 27 would provide clarity and security for the renter and the landlord and give confidence to responsible investors. The amendments would mean rent increases being capped on an indexed basis using either CPI or the rise in earnings averaged over the previous three years. The indexation would be limited to three annual increases, after which the landlord could charge a market rent, if necessary determined by using the process of appeal to the First-tier Tribunal. This model surely represents a fair solution to the need for moderation of rent increases without reliance on appeals to the FTT and all the problems that brings.

In returning to this matter on Report, I have added the new Amendment 28, which addresses a criticism of the indexation approach. This amendment tackles the valid objection that there may be exceptional circumstances in which an indexed increase would not be fair to the landlord; for example, the landlord may have spent substantial funds to improve the property which could justify a rent increase that contributes towards the cost. The new amendment enables the landlord—not the tenant—to ask the tribunal to approve the setting of a rent in excess of the otherwise automatic indexation.

The amendments cut out the need for renters to take matters to the tribunal and therefore to enter into a battle with their landlord. Most tenancies do not last more than four years, so for most tenants, the arrangement would mean the certainty of indexation of rent increases, whereas the fickle market might have meant much greater rent increases. I believe this is a far better way of limiting increases than currently in the Bill. It cannot be described as rent control. It is time limited—and not comparable with failed rent control measures in other countries. It is fair to landlords and entirely preferable to the hassle and uncertainties of them being taken to the tribunal. It avoids the clogging-up problem that may mean that the tribunal system is going to be overwhelmed. Here is a package that has real benefit for landlord and tenant alike. With thanks to my co-sponsors, I beg to move.

[Lord Young of Cookham (Con)]

My Lords, I have added my name to the amendment of the noble Lord, Lord Best. I will add a brief footnote to what he has just said. As we heard in the last debate, there has been considerable concern about the capacity of the courts to handle the volume of appeals that will go to the tribunals when the Bill becomes an Act. The backlog has been going up: in the first quarter of 2025, the average time between a landlord submitting a claim and getting possession was over seven months—32.5 weeks, up from 29.8 weeks a year ago.

The Minister uses a different figure—eight weeks—but that covers only getting a possession order, not actually getting the property back. In an earlier debate, the Minister implied that it was actually quite difficult for a tenant to challenge an increase in rent. I respectfully disagree with that. There is a whole range of organisations that will give tenants advice on how to challenge an increase from the landlord.

This Government have made it clear that, unlike the previous Administration, they are not prepared to wait until the necessary reforms to the court processes are in place before they activate the Bill. That is a decision they are perfectly entitled to take, and it will be welcomed by tenants. However, a necessary corollary of that decision should be a process to minimise the chance of the courts being overwhelmed, which would be in the interest of neither tenant nor landlord. That is what Amendment 25 does.

The likelihood of the rent—a market rent when it was fixed—diverging significantly from CPI or RPI over four years is quite small. The certainty that goes with that guarantee will be welcomed, I think, by both tenant and landlord. If, after four years, there is a divergence, as the noble Lord, Lord Best, has explained, the rent can then catch up. As someone who voted for the Housing Act 1988, which abolished rent control, I see no problem with this measure to simply smooth increases over a four-year period. Again, speaking personally, if at the end of the four or five years the courts have shown themselves to be up to speed, with no backlog, I would be happy to see this provision lapse, but in the meantime, I hope the Government will smile on it.

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Therefore, while I wholeheartedly share the noble Baroness’s determination to review how this legislation is working and support the struggling tenants whom we are all concerned about, I do not believe a separate review of rent affordability, mandated by law, is necessary or proportionate, and I ask her not to press her amendment.

[Lord Best (CB)]

My Lords, I am very grateful to noble Lords for their support for my set of amendments, including the noble Lord, Lord Young of Cookham, who made the point that the First-tier Tribunal already faces a backlog and there is the danger that it will get a lot worse in the future. I am grateful to the noble Lord, Lord Cromwell, for his inside knowledge that, in the business world, indexation is relatively common as a way of stabilising increases over time. Of course, the market rate may go down when it resumes, in comparison with what has happened on an index basis, so rents could go down at the end of a four-year period.

I am grateful to the noble Baroness, Lady Grender, who made the point that renters will still be exposed, after this Bill is passed, to much greater insecurity and uncertainty from potential rent increases. We are seeing increases at the moment of 14%, which is miles above inflation. This is very unsettling for tenants and the stability of an index system would be infinitely preferable. I support the noble Baroness’s own Amendment 114, which proposes a government commission on affordable housing. This would match the voluntary sector-supported commission, which I had the honour of chairing a couple of years ago, ready for review. That was supported by the noble Baroness, Lady Lister, who pointed out how housing costs increase almost exponentially the number of children and families in poverty—it is housing costs “wot done it” very often, by creating poverty.

The noble Lord, Lord Fuller, is yet to be convinced of the merits of my case. It is true that there could be complications, but any other system is more complicated and difficult than the one that we propose. I am sad to say that the noble Lord, Lord Jamieson, compared this to rent control—“Oh, not again!” We thought we were at pains to point out that something that hits the market level on a regular basis cannot be called rent control—it is not control of the marketplace—but I thank him for his contribution.

I am afraid I have not convinced the Minister, despite her great generosity in having meetings outside the Chamber. I am grateful to her for listening attentively to the case I make. It has not been sufficient to win her over. I can only say that there is now, on the record, an alternative to the Bill’s formula, and if that proves as unsatisfactory as I suspect it will be, maybe this amendment’s time will come. In the meantime, I beg leave to withdraw the amendment.

Amendment 25 withdrawn.

Planning and Infrastructure Bill

Lord Best Excerpts

2nd reading
Wednesday 25th June 2025 Lords Chamber

[Lord Best (CB)]

My Lords, I declare my interest as a vice-president of the Town and Country Planning Association and of the Local Government Association, an honorary member of the Royal Town Planning Institute, and an honorary fellow of the Royal Institute of British Architects.

My interest is in the Bill’s vital mission to get the homes and infrastructure built that this country needs so badly. We have a very real housing crisis, with increasing numbers of families placed in temporary accommodation at huge public expense, simply because there are not enough homes to go around. This objective will require proper resourcing of planning departments, and Part 2 of the Bill recognises this necessity.

A key question hanging over the ambition to build 1.5 million more and better homes is: who will the nation entrust to get this job done? For many years, the answer for most housebuilding has been, “We will let the volume housebuilders acquire the sites, come up with the plans, design and build the homes, and make their profits while we try to require them to allocate a modest proportion of their output for affordable housing”.

This reliance on the large housebuilders has not produced the quantity or quality of homes we need. It has seen development of expanses of greenfield land in preference to small sites and brownfield schemes that can regenerate whole neighbourhoods. It has put SME builders out of business—down from building 40% of new homes to just 10% since 2000. It has not created apprenticeships and a trained workforce, and there has been little innovation or use of modern methods of construction. It has led to so-called “fleecehold” sales to home buyers and to uniform, soulless design, and there has been little attempt to provide the green spaces and community facilities that are the making of any place. The housebuilders have worked at a pace that suits themselves—a build-out rate that ensures no reduction in house prices.

The housebuilders can reply that they are profit-making businesses with shareholders to satisfy and they cannot be expected to work for public benefit—for the common good. But surely, now is the time for a model that is driven by what is best for the place in question. This leads us to the really positive Part 4 of the Bill, which promotes new development corporations. This is the model that will be used for the eagerly awaited new generation of new towns, but which can operate everywhere else: arms-length to local authorities, but publicly accountable; and sometimes created by mayoral and other combined county authorities. Development corporations acquire sites ahead of planning consent and capture the increase in land value, if necessary using the CPO powers much improved by Part 5. Development corporations commission the necessary master plans and parcel out sites to a range of providers—to housebuilders, large and small, but also to housing associations for social housing; to providers of homes for later living; for student accommodation; for self-build and custom housebuilding; and for all the vital social infrastructure.

The Planning and Infrastructure Bill enables the use of this development corporation model for any major development, introducing an alternative to the failed business model of the oligopoly of volume housebuilders. Here is the breakthrough the Bill could achieve.

So, in commending Part 4, I ask the Minister whether the necessary backup—guidance, governance, finance—is being prepared by the Ministry for Housing, Communities and Local Government for the creation of many new development corporations for urban extensions, major regeneration projects and desirable new developments that will contrast with the arrangements that have let us down for the last 30 years or more.

Social Housing

Lord Best Excerpts

Thursday 19th June 2025 Lords Chamber

[Baroness Taylor of Stevenage (Lab)]

I thank my noble friend. Of course I would say this, but local government is absolutely critical to delivering the new, generational change in the number of social homes being delivered. Our changes to reverse the set of supply-negative changes made by the previous Government introduce a wider set of growth-focused interventions that will help with this. The Secretary of State and I want this to be a plan-led system. When the new National Planning Policy Framework was published in December last year, I was delighted to see that we have, for the first time, encouraged local authorities to assess their social housing need separately from affordable housing, which I am sure will help. Later this year, we will introduce reforms to accelerate local plan preparation. As my noble friend said, this is not just a great cost to the people who are homeless and in temporary emergency accommodation but an enormous cost to the public purse and for our councils, so we need to solve the problem quickly.

[Lord Best (CB)]

My Lords, I hugely welcome the £39 billion announced in the spending review for affordable housing; it is really good news. Will the Minister comment on a new blockage to getting those homes built: the long delays with the building safety regulator? Are these the major reason why in London the number of new-build starts is way down this year compared with last year? Can we do anything about the delays in approvals by the building safety regulator?

[Baroness Taylor of Stevenage (Lab)]

I am glad that the noble Lord asked me that question, because regulators fall into my part of the departmental responsibilities. I am very aware of the concerns about the impact of gateway delays on investment decisions in high-rise and other projects. We are taking significant measures to address the challenges currently faced by the building safety regulator. We are exploring all options with the regulator to ensure that it is equipped for the high demand of applications. We have already provided additional funding to improve capacity at the BSR for building control caseworkers and in-house technical specialists, and we are working with it on a daily basis to make the system a bit slicker than it is now.

Renters’ Rights Bill

Lord Best Excerpts

Wednesday 14th May 2025 Lords Chamber

In closing, I thank the Minister for the opportunity that she provided to discuss this amendment with her and her team. However, having discussed this in detail with tenant groups, I do not share what I think is her view, based on her own very successful local authority experience, that this is not a significant problem and that the current system is effective. Tenant group representations suggest the acute need for this amendment, and I hope that the Minister will reconsider and accept this amendment or perhaps bring forward a suitable government amendment in its place. If she would find it helpful before Report, would she perhaps meet these groups—we have already secured a meeting, I believe, during the contribution of the noble Baroness, Lady Kennedy—to clarify this specific amendment? I beg to move.

[Lord Best (CB)]

I shall confine myself to two sentences, because the exposition from my noble friend covered the ground so admirably. I can only imagine the nightmarish, Kafkaesque scene whereby a family is being turned out of their home and call the police, who, if an officer turns out at all, take the side of the landlord, who is committing a criminal offence. What seems badly needed is the clear statutory guidance proposed by this amendment, coupled with the instruction that prevention of cruel and illegal evictions by landlords has to be grounds for both co-ordination and intervention by the relevant police force and the local housing authority working together. I support this amendment.

[Baroness Thornhill (LD)]

I want to scratch lots of bits out, since the noble Lord, Lord Best, was so succinct.

Amendment 258 is in the name of Lord Cromwell and has notable signatories, and the noble Lord sold this amendment well. In short, this is an amendment that should not be needed, if the police and local authorities did their jobs correctly, as per the law, as outlined in the Protection from Eviction Act. This amendment is rightly seeking to reinforce what should be happening but we know is not. The already mentioned organisation, Safer Renting, monitored data from its clients over a given period, which revealed that, when the clients were going through an illegal eviction, and while it was in progress they called the police for assistance, worryingly in only 9% of cases did the police actually go to the property and assist the tenants. Therefore, as the noble Lord said, in 91% of cases they either failed to turn up, or turned up and sided with the landlord.

Interestingly, so concerned was Safer Renting about these statistics that it decided to do something about it. To its credit, in partnership with the Metropolitan Police and the GLA, it developed a training course for officers. Approximately 8,000 officers took the training but, sadly, this did not mean it recorded any significant improvement when talking to its clients, which begs a lot more questions that are probably not answerable here.

As has already been said by several noble Lords, it is imperative that the police understand the harassment before and during an illegal eviction—or, indeed, what constitutes criminal offences—and, most importantly, that they co-operate with the local authorities charged with the role of prosecuting these rogues and criminal landlords. Shockingly, that is not always happening. Safer Rentings’ illegal eviction count for England and Wales in 2022-23 showed 8,748 illegal evictions—that is one every 67 minutes.

It is not necessary for the police to prosecute these offences unless they witness criminal actions taking place alongside the eviction, but it is crucial for them to understand the law both to refer them to the local authority and to co-operate with the authority’s investigations. We support this amendment, but we hope the Minister will reassure us that it is not needed.

Renters’ Rights Bill

Lord Best Excerpts

Wednesday 14th May 2025 Lords Chamber

[Lord Young of Cookham (Con)]

My Lords, I have an interest to declare, as my family owns land in Cookham with a quarter of a mile of river frontage along the Thames and one of its tributaries, but we have never accommodated houseboats. I have added my name to Amendment 262, so ably spoken to by Lord Cashman, and it is appropriate that houseboats are linked in this group of amendments with mobile homes, about which the noble Baroness, Lady Whitaker, has just spoken. In both cases, the home is owned or rented by the owner, but the land or water on which it rests is owned by somebody else. This leads to issues of security mentioned by the three previous speakers, as the home—which, as we have heard from the noble Lord, Lord Cashman, may cost a quarter of a million pounds—has really no value unless it is on land or secured to land. To that extent, there is some comparison with leaseholders, because the flat owner owns the flat, but he does not own the land on which it is based. That is the point that I want to make.

All three tenures—leaseholders, mobile home owners and boat owners—have varying degrees of security. Right at the top of the scale are leaseholders, whose rights have been progressively improved over the last 50 years, and more rights are promised in forthcoming legislation. Lower down the scale are mobile home owners. They have rights; as a Minister, I put on the statute book the Mobile Homes Act 1983. That legislation was then succeeded by other legislation, further improving the rights of mobile home owners. By contrast, houseboat owners are right at the bottom of the list and have very little security. So far, all Governments have refused to make any progress.

I will not repeat the problems facing boat owners that have been so ably mentioned, but I just make this point. In answer to a Question on 17 January, the Minister in the other place said:

“The government recognises that while the occupants of residential boats have the benefit of protection under the Protection from Eviction Act 1977 and wider consumer … legislation, they do not enjoy the same level of … security as those in the private rented sector. We will consider what action might be necessary to provide houseboat residents … with greater security in their homes”.


That is exactly what Amendment 262 does. It asks the Government to review the security of houseboat residents, which the Answer said they are going to do anyway. So, I honestly do not see why the Minister has any reason not to accept this amendment, as it simply is in line with an Answer given by her parliamentary colleague only three months ago.

[Lord Best (CB)]

My Lords, my name is down in support of Amendment 262 in the name of the noble Lord, Lord Cashman, which, as he so eloquently explained, calls for a review of the position of river houseboat residents. I also support his Amendment 206A, which would give houseboat residents similar protections to those afforded to renters in the Bill before us. Protections are needed for those on houseboats against evictions and massive increases in mooring fees and licences, which are simply not affordable to many who have made their homes on our rivers and canals.

I couple these houseboat amendments with Amendment 206B, so convincingly covered by the noble Baroness, Lady Whitaker, and supported by the noble Lord, Lord Bourne of Aberystwyth, which would enhance the rights of those living in so-called mobile homes, often known as “park homes”. There are obvious parallels between those living in mobile homes where the site is owned by someone else and those living in houseboats, where, again, the resident does not own the place where their home is situated, as the noble Lord, Lord Young, explained. In both cases, there is a need for protection just as much for the rights of those occupiers as for those living in permanent bricks and mortar homes that cannot be moved.

I pay tribute to the noble Baroness, Lady Whitaker, for her fearless campaigning for Gypsy and Traveller rights, and I will not attempt to speak on her expert amendments in respect of those communities.

My interest in respect of mobile homes stems from the Mobile Homes Act, which the former MP, Peter Aldous, introduced as a Private Member’s Bill and I piloted through your Lordships’ House in 2013. Today, some 200,000 people—many of them elderly—occupy such mobile homes, on about 2,000 sites. Although some are living in happy communities, there have been too many cases of unfair practices by site owners taking advantage of those residents.

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[Lord Hacking (Lab)]

I congratulate our Chair on going through these complicated provisions. She is doing very well and should receive congratulations from all of us.

We now move on to the chapter relating to the private rented sector database, which is an essential component in the efficient bringing in of the provisions of the Bill. The database should be set up even before the Act comes into force.

Amendment 219 seeks an obligation that the database operator must establish and operate the database within one year of the Act being passed. It seeks to set down a timetable for the bringing in of the database. All these amendments, like my earlier amendments, are meant to be tidying-up amendments and helpful to all of us taking part in this debate. The other amendments in my name in this group are Amendments 231 and 232. In an earlier version of the grouping, Amendment 237 was in this group but somehow it has disappeared. Can it be brought back to this group so we can discuss it as well?

Amendment 231 would require

“the database operator to ensure that facilities are available for persons to report breaches of any requirement”

by means other than a computer. I have already spoken to the problems of the computer inept, including myself, and my noble friend the Minister is sympathetic on that issue.

Amendment 232 would require

“the database operator to ensure that facilities are available for people to access information on the database, in situations where they do not have access to a computer or electronic device”.

Again, it would help those such as me, who are digitally inept.

Amendment 237 would remove

“the exception for landlords to be registered on the private rented sector database before a court can grant possession in cases”

under ground 7A of the Housing Act 1998, as amended; for example, proceedings brought by the landlord for possession for anti-social behaviour. That seems to be a sensible amendment. There should not be restraint on a landlord bringing such proceedings, which are socially vital for the community in which those tenants are playing a part.

Those are all the amendments. I hope I have been able to describe them lucidly and correctly to your Lordships. I beg to move.

[Lord Best (CB)]

My Lords, I will speak to Amendments 220 and 225. Amendment 220, in my name and those of the noble Lord, Lord Young of Cookham, and the noble Baronesses, Lady Thornhill and Lady Kennedy of Cradley, is the first of several amendments to support and enhance the Bill’s proposals for a PRS database. I am grateful to my noble colleagues and also to the Lettings Industry Council, Generation Rent, and the Large Agents Representation Group for help in drafting these amendments.

The database, as proposed by Clause 76, will contain some basic information about the landlord and the property. This will assist local authorities in the carrying out of their duties in the enforcement of required standards in the PRS—private rented sector. It will save councils time and money—chasing landlords for the information the council needs and locating properties failing to meet statutory requirements.

However, the database can do much more than this, and Amendment 220 makes it clear that it can have a wider, more significant role. It would surely be a wasted opportunity if the property database was of use only to local authorities. The amendment makes it clear that information on the database should also be available for the benefit of tenants, landlords and their agents. Not least, this new resource should enable landlords and agents to identify any obligation for them to obtain a licence from the local authority where the property is subject to a licensing requirement and would assist them in making such an application.

For tenants and prospective tenants, Amendment 220 makes explicit what is surely intended; namely, that the database is being created to provide important information for those seeking a property to rent who want essential details about their future home and its landlord.

Amendment 225 seeks to assist the new database process by clarifying that its functionality should allow data to be uploaded by landlords’ agents as well as by the landlords themselves; otherwise, landlords will need to be contacted constantly by agents to obtain the information they need. With around half of rented property being supported by lettings agents, this tweak is another reason why the amendment is a necessary addition to the Bill.

This property portal amendment is supported by those representing renters and those representing landlords and property agents. With the additional features that we will discuss in the next group, these amendments seek to ensure that the database has a transformative impact in raising standards, helping enforcement and widening knowledge of all the properties in the sector.

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Moved by

[Lord Best]

221: Clause 76, page 110, line 18, at end insert—
“(d) entries containing details of landlord gas safety records and landlord electrical installation condition reports for dwellings which are or intended to be let under residential tenancies.” Member’s explanatory statement
This would include landlord records of gas and electrical safety checks in the PRS database. Permits the Secretary of State to make regulations to enable the PRS database to register landlord records of gas and electrical safety checks.

[Lord Best (CB)]

My Lords, I shall speak to Amendments 221, 224, 227, 229 and 230. These amendments are in my name and those of the noble Lord, Lord Young of Cookham, and the noble Baronesses, Lady Thornhill and Lady Kennedy of Cradley. The noble Lord, Lord Young, apologises for his unavoidable absence but underlines his support for the amendments. I thank all those noble colleagues for supporting these amendments.

The amendments relate to the content of the new database, a property portal. They add key items to the information to be provided. Amendments 221, 224 and 227 would add landlord records of gas and electrical safety checks, with definitions of what these comprise. Currently, there is a national digital register of all energy performance certificates, and these EPCs will be brought together with details of the letting. However, there is no register for the critical landlord gas safety or electrical checks. These are frequently lost or neglected, and tenants may be unaware of them. The PRS database provides an opportunity to have these vital safety certifications brought into the digital age and made available widely, to ensure the safety of rented property. Building safety is now a national concern, and details of these checks represent important content for prospective tenants as well as for local authorities.

Am I right in thinking that the Government intend to consult on further items to be covered by the database and that, as part of the consultation, there will be the opportunity to add items to go into this new portal? I would include many of the extra items listed in Amendments 222 and 228, in the names of the noble Baronesses, Lady Thornhill and Lady Grender. For example, listing rent levels would provide invaluable data for the First-tier Tribunals, which will be taking decisions on market rent levels. A further addition it would be good to see would be a categorisation of properties suitable for people using wheelchairs or with mobility problems. To have this information readily available via the database would be helpful not just to renters seeking accessible accommodation, but to the landlord with an adapted property who is looking for tenants who can make use of the adaptations.

Finally, Amendments 229 and 230 would require the PRS database to make use of the unique property reference number, to which the Minister has already referred, as the identifier for every property on the database. This valuable and reliable tool already exists as a means of identifying any specific property. Noble Lords may not be aware that all their homes already have such a number—a UPRN, which can dramatically speed up the search for a particular house or flat. The Bill provides the perfect opportunity to put this excellent facility to good use. A pilot scheme utilising UPRNs in Nottingham has demonstrated that councils get a sixfold return from investing in this approach and streamlining the property data for collection for their area. The noble Baroness, Lady Scott, jumped the gun in welcoming Amendment 230. I will save her having to do so again and thank her now.

In conclusion, and in relation to all the amendments in my name and those of colleagues, to whom I offer my thanks, I believe them to be acceptable and agreeable to the organisations representing renters, landlords and property agents. I hope that the Minister can support them and I look forward to her response. I beg to move.

[Baroness Grender (LD)]

My Lords, my Amendment 228 seeks to enhance transparency and oversight in the private rented sector by requiring the database to include information on tenancy disputes. This would cover a range of issues, including disputes about rent levels. It would also record the outcome of each case and how long it took to reach a resolution.

This is, at its heart, a proposal for greater clarity. It is not intended to be punitive, nor to cast all landlords in a negative light—quite the opposite. It is an opportunity to reward good landlords. Those who respond quickly to issues, resolve disputes fairly and demonstrate a commitment to their tenants should have that record reflected and recognised. Too often, the private sector operates in the shadows, with tenants unsure of their rights and little visibility of how disputes are handled behind closed doors. This amendment would bring to light that process by recording the nature of a dispute, the parties involved, the outcome and the time taken to resolve it. We would therefore create a more informed and accountable system.

For tenants, this information is empowering. It helps them to make better decisions about where and with whom they rent. For landlords, it provides an incentive to act responsibly and promptly, knowing that their actions contribute to a public record. For policymakers and regulators, it offers a valuable source of data to identify patterns, spot areas of concern and improve enforcement.

The inclusion of rent level disputes is especially important for improving transparency. At a time when affordability is a growing concern, making this information available would provide clear insight into how disagreements over rent are handled and resolved. It would help build a more accurate and evidence-based picture of where pressure points exist in the system. It would also help tenants and policymakers understand how rent issues are being addressed in practice.

In short, this amendment would help foster a culture of fairness, responsiveness and trust. These qualities are essential if we are to improve standards across this sector, and I hope the Minister will look favourably on it.

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However, we know that there may be gaps in coverage, so we are undertaking technical exploration with relevant partners to understand how we might address this. We need to complete this research to ensure that UPRNs can be used effectively within the database. We also do not think it would be right to put this requirement in the Bill until we are certain of the efficacy of UPRNs within the database. Given that we need to test the suitability of using UPRNs within the database, I ask that the noble Lord does not press these amendments.

[Lord Best (CB)]

My Lords, I am grateful to all noble Lords who have participated in this debate— mostly agreeing with the amendments, sometimes quite enthusiastically.

One thing we have perhaps not covered before is the providers of gas and safety certificates and electrical safety checks being the people who upload that information on to the database, rather than putting the onus entirely on the landlords. This sounds rather radical, but it is in fact quite an important piece of the jigsaw. We do this with our MOTs: it is the MOT provider who has looked after the car who sends the information to the DVLA; you can record this pretty much instantly, without a lot of hassle. This also already happens with energy performance certificates: it is the provider of the certificate who uploads it on to the database. So this is not a huge jump.

I was encouraged by the Minister’s comments, for which I express appreciation. Basically, we are all on side, and things will be added to the list of contents that are included in this, but I get the unfortunate feeling that we are going to take this at a rather gentle pace. We have to wait for the secondary legislation, extensive testing and trials, bringing forward each piece one step at a time. This may be sensible, but it will be quite frustrating, given that there is such potential. There is an opportunity here for the database to make a real difference.

I thank all participants, and the Minister in particular, but I urge that we press on with this as soon as possible, because it is a really valuable tool and will make a big difference. I beg leave to withdraw the amendment.

Amendment 221 withdrawn.