Personal Independence Payments

Kate Hollern Excerpts

Wednesday 31st January 2018 Westminster Hall

[Marsha De Cordova]

My hon. Friend is spot on. Let us be clear: from the outset in 2010, the Government’s fundamental aim for the new benefit was to make savings and to reduce the case load of disability benefit claimants. That is a fact. The expectation was to make a saving of 20%, which equated to around £1.5 billion. It is untrue to say that that was not the case. PIP was supposed to cover the additional costs of living with a disability, but that has not been the case in practice. The assessment framework is flawed and it causes delays.

[Kate Hollern (Blackburn) (Lab)]

Having heard the cases that have been discussed, does my hon. Friend agree that the process is dehumanising? It degrades individuals who are at their most vulnerable. Does she also agree that we need to take a two-pronged approach? The private sector makes millions of pounds and causes misery for others, but we must also bear in mind the fact that the policy itself is seriously flawed.

[Marsha De Cordova]

My hon. Friend, too, makes a valid point. We have to look at the policy intention behind PIP’s introduction—to make savings and to reduce the number of disabled people who were entitled to the benefit.

The assessment framework creates a series of financial problems. Poor-quality decision making has led to disabled people losing vital financial support. The evidence is damning—it is there for all to see. When decisions are challenged, in 68% of cases taken to tribunal the finding is in favour of the claimant. That indicates that there is a problem. The process is lengthy and stressful, and many people do not know how to challenge a decision or what they need to do, so many will go without and lose that financial support.

If a claimant wants to challenge a PIP decision, they must first ask for a mandatory reconsideration, as my hon. Friend the Member for North West Durham discussed in detail. That was supposed to improve the claims process, but in reality, it has had the opposite effect. Many disability organisations have noted the number of decisions on claims that have passed through the supposedly rigorous mandatory reconsideration stage, but have gone on to be overturned at tribunal.

According to the Department’s own figures, about 20% of PIP MR cases lead to the decision being revised. It seems that the appeal tribunal process is being used as a backstop for poor decisions that should have been resolved at the initial stage or at the mandatory reconsideration.