Oral Answers to Questions
Debate between Justin Madders and Huw Merriman(8 months, 1 week ago)
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Justin Madders (Ellesmere Port and Neston) (Lab)
I listened to the Minister’s response earlier, on why Avanti should continue to provide rail services. It sounded like he was reading from one of its press releases. The litany of excuses was very long, blaming everyone but itself. When will he listen to the leaders of the north? When will he listen to the people of the north and get rid of Avanti?
Huw Merriman
The point I was making is that if the operator changes, the contracts between operator and the unions will remain unless the unions are willing to release. There cannot be a unilateral change. The courts would not allow it. As I say, that was put in place in 1997. It was supposed to end in 2002, but continued. It is now, effectively, a part of a term and condition. A change of operator will not make any difference to that. I do listen to those in the north and I am delighted that I will be listening to the leader of ASLEF, because he has agreed to sit down with me so we can discuss those terms. I hope I can work with all Members of the House to make that happen.
Rail Ticket Offices
Debate between Justin Madders and Huw Merriman(1 year, 4 months ago)
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Huw Merriman
Yes. I thank my hon. Friend for his question. I hope that these changes will lead to more face-to-face interaction, because those who work on the railway and provide such brilliant help, information and reassurance for passengers will be more likely to be in the places where those passengers are located. Southeastern is doing its consultation in stages—the current part is for the metro side of Southeastern, after which it will be rolled out further—but I can give my hon. Friend that assurance.
Justin Madders (Ellesmere Port and Neston) (Lab)
My constituents and I are getting a bit fed up of everything being pushed online, because as we have heard today, it does not work for everyone. However, I want to ask the Minister what he is going to do to help operators deal with this change. Merseyrail, for example, does not accept tickets on phones, and there have been plenty of examples of people who bought through tickets online being fined because they have not been able to produce a physical ticket. Is the Minister going to do an assessment of operators’ capacity to deal with this issue and give them some financial support to make that change?