Retail Crime

Lord Hanson of Flint Excerpts

Thursday 11th April 2019 Westminster Hall

[David Hanson (Delyn) (Lab)]

I beg to move,

That this House has considered prevention of retail crime.

I welcome you to the Chair, Mr Robertson. I thank right hon. and hon. Members for coming to this important debate against much competition on a busy day, with the Prime Minister shortly to speak in the main Chamber. I wish to put on record my thanks to the Backbench Business Committee for granting the debate, and to the right hon. Member for South Holland and The Deepings (Sir John Hayes) and my hon. Friend the Member for Birmingham, Selly Oak (Steve McCabe) for sponsoring it.

I also wish to put on record my thanks to the Union of Shop, Distributive and Allied Workers—USDAW—the British Retail Consortium, the Association of Convenience Stores, the National Federation of Retail Newsagents, the Co-op Group, and the Co-operative party for working collaboratively with me on the debate, and for raising this important issue with the Government over the last few weeks and months. Today, I will focus on two key issues: shop theft and, in particular, violence and aggressive behaviour towards shop staff.

I think it will help the House if I begin by giving a flavour of the concerns in the community about how those issues are perceived. There is a range of ways in which we can look at this matter, but I will begin by quoting the British Retail Consortium, which is the trade body for major retailers across the country. The consortium does its own annual survey on retail crime and retail concerns, and its 2018 annual survey showed some key figures that are worth sharing. There were a staggering 42,000 incidents of violence against shop staff in the United Kingdom in the last 12 months; that is 115 a day—11,615 so far this year.

Customer theft, just from BRC members, equates to £636 million in one year—£1.7 million a day. Remember, Mr Robertson, that you, I and every member of society pay those additional costs on the goods that we purchase in store. Fraud costs around £163 million a year. Robbery—the more serious end of shop theft—costs around £15 million a year, as does burglary, and criminal damage to shops costs around £3.4 million.

Those are just the figures from the BRC. The Health and Safety Executive’s crime survey for England and Wales shows a reported 642,000 incidents of violence at work, including many of the issues that we will address today. USDAW, of which I am a proud member, as well as chair of the USDAW group of MPs, does an annual survey of violence and abuse against retail staff. Last year, USDAW surveyed some 6,725 members of staff, 64% of whom said that they had experienced verbal abuse when serving in a store and 40% of whom said that they had been threatened by a customer when serving in a store. Furthermore, USDAW assessed that an average of 280 shop workers are assaulted every day.

One important issue, which I will ask the Minister to focus on, is the triggers of violence and threats to shop staff. USDAW identified that the top triggers are shop theft itself, in terms of apprehending people who are stealing, and critically—I hope the Minister will focus on this in the longer term as well as today—the enforcement of age-related sales. If a member of the public comes in to buy alcohol, they have to be 18; there are also age restrictions on cigarette sales.

I raised age-related sales of knives and acids with the Minister during consideration of the Offensive Weapons Bill, because the legislation was making it an offence. It is not the police, trading standards or the Minister who will uphold the legislation on the frontline; it is the members of staff who face a customer seeking those products. In 22% of cases, age-restricted sales triggered violence, and in 21% of cases, the sale of alcohol triggered violence.

[Mark Tami (Alyn and Deeside) (Lab)]

I apologise for missing the very start of my right hon. Friend’s contribution. I have been told by a number of representatives of shops and supermarkets that when shoplifting takes place and is reported to the police, quite often the police are not really interested, and it is down to the shop staff to try to recover the goods. If that message gets out, the problem of shoplifting will only grow.

[David Hanson]

My right hon. Friend anticipates a later section of my initial contribution, which will be about the police response. I will come to that in due course, but it is a critical point. If shop theft takes place—if a member of staff at the local Co-op sees somebody stealing a bottle of vodka and they say, “Please put that back”, that is one of the major triggers for the shoplifter to engage in verbal abuse or violence.

I have talked about USDAW and the BRC. The Association of Convenience Stores represents some 22,000 shops, the smaller stores that are in every town, village and community in the United Kingdom. It has identified that for those 22,000-plus shops, the cost of retail crime equates to £246 million per year, or £5,308 per store. Critically, that means a crime tax of 7p in the pound on the price that you and I, Mr Robertson, pay for goods. That cost comes from the loss of goods through theft and from the information that has to be provided, through CCTV cameras and in other ways, to prevent those thefts in the first place.

[Jim McMahon (Oldham West and Royton) (Lab/Co-op)]

I congratulate my right hon. Friend on securing this important debate. Does he share my concern about how reductions in the police service have affected response times and confidence in the police? The Central England Co-operative has suffered 18 armed robberies, and its staff are very concerned about how vulnerable not knowing whether the police will turn up for some crimes makes them feel. Clearly, the police will turn up for armed robberies, but there are a great deal of threats and violence against our shop workers.

[David Hanson]

Given my hon. Friend’s contribution, and that of my right hon. Friend the Member for Alyn and Deeside (Mark Tami), I will skip a couple of paragraphs in my speech and return to my planned order later.

These rises and these concerns come against a background of reduced police numbers. In 2009-10, I had the great honour of being police Minister for the Labour Government, and when I held that post, the Home Office had 20,000 more police officers than it currently does. That has real impacts: on neighbourhood reassurance first and foremost, and secondly on visibility, but it also has an impact on response times. Obviously, people will respond to higher-level incidents, such as armed robberies—we had one in my constituency, in Flint, only this time last week. Police will respond to those incidents.

However, turning to the Government’s response to incidents of retail theft through the police forces, I will quote John Apter, chairman of the Police Federation. He has acknowledged that shoplifting is not a priority crime for stretched forces; he has said that

“as forces struggle to meet 999-call demand, incidents such as these are increasingly likely not to be attended by officers at all which, as a serving police constable with 26 years’ service, I find quite shocking.”

That backs up the point that my hon. Friend the Member for Oldham West and Royton (Jim McMahon) just made. Thames Valley police has informed its local shops that it will not send officers out to deal with shoplifters who steal less than £100-worth of goods. I do not think that is acceptable, and I do not think that the Home Office believes it is acceptable. In due course, I will return to address that issue in detail, but it is a point that has been raised, so it is important that we discuss it now.

Given what the Association of Convenience Stores has said, what do other people think about this? Let me put some quotes on the table. Paddy Lillis, general secretary of USDAW—the shop workers’ union—has said:

“The idea that shoplifting is a victimless crime is wrong. Theft from shops is often a trigger for violence, threats and abuse against shopworkers. The rising trend in shoplifting is extremely worrying”

for his members. Mike Mitchelson, president of the National Federation of Retail Newsagents—one of whose members was murdered in the past month, in a shop in Pinner in north London, because of the type of violence that we are discussing—has said:

“Across the country we are suffering from increasing levels of verbal and physical abuse and it’s important that the full nature…of the problem is understood.”

Helen Dickinson, chief executive of the BRC, said:

“Violence against employees remains one of the most pressing issues retailers face,”

yet its crime survey once again shows

“an increase in the overall number of incidents.”

James Lowman, chief executive of the ACS said:

“The financial implications of crime are clearly damaging for”

local shops, but their urgent priority is tackling

“the impact of violence, abuse and aggression on people working in”

communities. He said that “there is no excuse” for that abuse, and it must be stopped.

The Co-op Group retail chief executive has said that nothing is more important than colleagues’ safety. As a result, it has spent £70 million in the last three years on innovative security, crime prevention and colleague safety measures. However, it is clear to the Co-op that it needs support from the police, the judiciary and Parliament to make sure violence against retail workers is not tolerated.

We should be concerned not just about shop theft; violence and abuse against staff working in shops is simply unacceptable, and the Government must address it. The rise in theft is going hand in hand with violence.

[Ian C. Lucas (Wrexham) (Lab)]

It is very important that we also recognise that those shops provide vital services in our communities and on our high streets, which are under a lot of pressure. We as a society have to support businesses and individuals who contribute to our local economies at a time when there is a lot of concern about the future of the communities in which we live.

[David Hanson]

The vast majority of the convenience stores and local newsagents that have been referred to in the correspondence and representations I have had are one or two-person businesses, or businesses with very few staff. They also have a social function, because they keep an eye on their neighbours. If a person turns up for a bottle of milk every morning and does not on Thursday and Friday, there will be a trigger. The increase in violence and shoplifting is not acceptable, and it is driving a culture that I know the Minister abhors. The turnout in this Chamber shows that there is great concern about it. We must deal with it.

As I said earlier, that rise has happened against the backdrop of a reduction in police numbers and the response to retail theft. A key issue is that many lower-level shop theft incidents—I am not minimising their effect; I mean that they are not armed-robbery level—are fuelled by drug and alcohol addiction. The ACS said:

“Retailers perceive that 50% of the repeat offenders into shops are motivated by a drug or alcohol addiction”.

The three products targeted most by thieves in ACS stores are alcohol because it is alcohol, meat because it is expensive, and confectionary because it is the sort of thing that can be sold quickly on the streets to fuel drug or alcohol issues.

[Chris Elmore (Ogmore) (Lab)]

I congratulate my right hon. Friend on securing this debate. I know how much he cares about this issue. Many Members will know that, in a previous life, I was a trainee butcher in Tesco for many years. That is where I did all my butchery training. On low-level abuse, one of the things that is not highlighted enough is that this is not just about robbery or abuse; it is also about the customers who come into the store. I remember vividly when I worked on counters that if we did not have a particular type of stock, the customers would feel free to scream abuse at us. There was no response to that; we simply had to take it. I now know that lots of retailers are developing safety training to counter the abuse that staff face and training on how to deal with aggressive customers. It is a sign of the times that more and more staff face abuse because people are having a bad day and cannot get the goods that they want. That cannot be allowed to carry on, particularly given that those people provide key services and are there to do a job. I have friends who still work in the industry and feel that they cannot stay because of the abuse that they receive.

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[David Hanson]

My hon. Friend backs up my point strongly. It is simply not acceptable that people who are doing their jobs are abused. Ultimately, I want to look at age-related sales, because when the Government determine that the sale of certain goods and services should be restricted for a range of reasons, it is the shop staff who must enforce that.

[Kate Green (Stretford and Urmston) (Lab)]

I apologise for not being able to stay for the whole debate. Like my right hon. Friend, I am proud to be an USDAW member, and I very much welcome the debate. He is right to highlight the theft of high-value goods, which is sometimes related to addiction and sometimes—particularly in the case of women offenders—results from coercion by others to obtain goods that can be sold for those coercive partners to benefit from. Does he agree that it would be well worth the Minister’s while to look at the initiative undertaken in Manchester, where women caught shoplifting in such circumstances are diverted not to the criminal justice system per se, but to women’s centres? Good, preventive work can be done there to deal with addiction, domestic abuse, coercion and other causes of this kind of retail crime committed by violent and dangerous offenders, and also some vulnerable offenders.

[David Hanson]

My hon. Friend makes a valid point. I will talk about the four or five solutions in a moment, but the outcome of this should not necessarily be putting more people in prison. It might actually be trying to deal with the causes of people committing offences in the first place. That scheme in Manchester is a good example of how that could be integrated, and maybe, with good practice, developed still further.

That brings me on to the question of drug and alcohol treatment orders. If, as the ACS says, 50% of repeat offenders are motivated by drug or alcohol addiction, the key is to stop the drug or alcohol addiction. The figures for community order starts for people who have been caught, convicted and given a community order show that, in 2014, which was well into the Government’s term of office, 8,734 drug treatment orders and 5,547 alcohol treatment orders were given. However, the figures last year were only 4,889 drug treatment orders—halved—and only 3,315 alcohol treatment orders, which were down by at least a third.

If I go back—dare I say it, it is a long time now, but it is still worth going back to—to the last years of the last Labour Government, in 2007-08, we gave 16,607 drug treatment orders, which is double what we had in 2014 and four times more than now. I simply say that one way we can support people is by identifying why they steal alcohol or other products for their own use. They are doing it to sell them quickly, or to satisfy their cravings. We have to have alternatives, such as that in Manchester, and drug and alcohol treatment orders, which also help.

Finally on the picture of where we are is the threshold for low-level shoplifting. As shadow Minister, I dealt with this issue in Parliament five years ago when the Government introduced a £200 threshold for low-level shoplifting under section 22A of the Magistrates’ Court Act 1980, which means that people do not go to court for thefts of goods valued at up to £200. That in itself is fine, because if they are caught that might be dealt with by post.

However, this is five years on. The concern expressed to me from both outside and inside Parliament is that that has been seen as decriminalising shop thefts of under £200. That leads to the point that my hon. Friend the Member for Oldham West and Royton made about police not attending, which leads to magistrates not taking cases in front of court, which leads to offenders thinking that they can get away with it. I simply say that we should look at that in detail and review this, now that we are five years on.

[Jim McMahon]

My right hon. Friend is being generous in giving way. To complete that picture, I visited a local Co-op store in my constituency, and the feedback was absolutely about drug and alcohol issues, but also that staff noticed a significant rise in people who just had no money, perhaps from universal credit delays; several women were caught stealing sanitary products, baby milk and nappies. It is absolutely right to point that out, but there are bigger issues in society that drive some of this that also need to be addressed.

[David Hanson]

I accept that, but we have to be careful not to equate poverty with shop theft. There are many people who have honour in themselves and will not commit crimes. However, I understand and accept that desperation can lead people to do things that they would not in perhaps more economically improved circumstances.

That background leads us to ask what we can do about this situation. I know that the Minister is engaged on this issue, and I give her credit. I moved amendments to the Offensive Weapons Bill to make age-related sales an aggravated offence. We discussed those matters formally in the Chamber, and we have discussed them informally. The amendments were withdrawn on the basis that the Minister would look seriously at the issue. I am pleased to say she had a roundtable, which I went to, as did all the parties I mentioned earlier—the retail organisations, the Co-operative Group and USDAW—so that solutions could be aired.

A helpful letter of 5 April that I had from the Minister indicates—I thank her for this—that she has now undertaken a 12-week consultation on issues including violence and age-related sales, prevention and support, the role of the criminal justice system and best practice. I urge Members and organisations to respond to it. I think that the Minister will find there is a unified voice, and that the solutions are clear to all. The challenge for the Minister will be to take them forward. She has supported an additional £50,000 of Home Office funding to the ACS, for running communications campaigns. She has looked at publishing impact statements for business, and is working with the police to develop guidance. That is all welcome.

I want to conclude with my six asks for the Minister. She looks worried. Some of them are things she will already be aware of. I started my speech by setting out what the BRC, the ACS and USDAW thought the level of attacks and violence against staff to be. I want first to ask the Minister to bring that together, so that we can identify retail crimes, their incidence, and the overall level. All those organisations, the newsagents and the ACS and USDAW, are acting individually and not as part of a formal Government response. They indicate that there is a great deal of under-reporting to the police because, as my hon. Friend the Member for Oldham West and Royton said, the police may not be able to respond owing to their lack of numbers. Also there is a question about what the scale of the problem is. As I quoted Paddy Lillis saying earlier, the crime is not victimless. People who are threatened in shops are traumatised. People who are injured in shops go home and have days off sick. People go to their doctor and fear coming back to work. Shops have to increase security. It is not a victimless crime. We must bring a record of the whole matter together, and the Home Office is a key part of that, in conjunction with Police Scotland—I see my Scottish colleagues are here for the debate—and the Police Service of Northern Ireland.

Secondly—this will come out of the consultation, but I must mention it now—the Government should consider legislating for an aggravated offence with respect, in particular, to age-related sales and abuse of shop staff. We have tested that through the Offensive Weapons Bill and it is part of the consultation discussions. I want the Government to do it, because in addition to the traumatic experiences I have mentioned, and the potential for long-term injury and for people to lose their jobs because of assaults, staff who are required to enforce the law are the frontline, and the Home Office must back them up.

Current sentencing is complicated. The sentencing guidelines for all kinds of assaults are that

“an offence committed against someone working in the public sector or providing a service to the public”

is “an aggravated factor”, but there is no clarity about what is contained within that. If someone is abusive that factor should be taken into account—perhaps for a community sentence, which might be the most appropriate route. I want the shop worker at the front of the Co-op on their own to be able at least to say to someone, “Look, there is a sign there. If you continue this poor behaviour you are liable for an aggravated offence. Please stop.” It is a protection, if not a final conviction.

[Mark Tami]

It is not just in the shop that people can be targeted. They can be targeted on their way home, particularly if some of the offenders live in the locality. They can be subject to that sort of attack all the time.

[David Hanson]

Indeed. Again, shop staff are part of the community. The town I live in is 12,000-strong. The people who work in small shops there live in the town. They put a uniform on for 20 hours a week in some cases. In some cases, low-paid staff are putting a uniform on and enforcing the law of the land. We have to give them support. As well as the legislation, we also need to look at prosecution and the response from the police. That is important.

Following on from bringing together the numbers and examining legislation, the third of my six points is about engaging with police and crime commissioners to make shop crime a priority. The ACS has a pledge, which basically says that police and crime commissioners should pledge to be

“confronting reoffending, particularly prolific reoffenders with drug dependencies”

and

“working to standards on what a ‘good response’ to shop theft looks like”,

which is the very point that my hon. Friend the Member for Oldham West and Royton made. Another pledge is to be

“always responding promptly to shop theft where violence is involved or where a suspect is detained”.

Often it is a shop staff member detaining someone who is drunk or out of their head on drugs in the shop.

Fifteen of the 40 police and crime commissioners have signed up to that pledge, which means that 25 have not. It is important that the Home Office grabs hold of the issue, co-ordinates a response, gives a level of guidance and priority and indicates that this is an important issue. We can argue about police numbers—we have done and will continue to do so—but this is an important issue. This crime causes trauma and difficulties and the Government should examine it, so I urge them please to engage with police and crime commissioners.

The fourth of my six points is, going back to what I said earlier, about community-based penalties. My hon. Friend the Member for Stretford and Urmston (Kate Green) has indicated one mechanism. Drug and alcohol orders are another. There may be other things that can be done, including with approaches to CCTV. There could be guidance on other issues where we can give support and help. A lot of employers, such as the Co-op, are investing a lot of money in headsets, CCTV and a whole range of wireless operation things, but not every store can do that, particularly individual stores, where it is an extra burden of cost. Support for some of the community penalties will take pressure off them.

My fifth and almost final ask is for the Government, five years on, to review the £200 limit to see whether it is working, whether it has made a difference and where we are with that.

My sixth ask for the Minister is simply this: the Home Office, with the Scottish Government and the Northern Ireland Government, could explore the whole range of good practice that can be undertaken and push it out. I welcome the ongoing discussions with the organisations, but that can be done on a regular basis. I know there is a business group. What have the outcomes of it been in the nine years it has been established? What positive outcomes from it have moved things on?

Going back to my time in the Home Office, we had funds available that key organisations could bid for to help reduce crime. CCTV camera schemes could be discussed and improved. There might be all sorts of radio wireless schemes. There might be a whole range of things that the Home Office could do. It could have a fund for organisations to bid against for support to ensure we make a difference.

[Ben Lake (Ceredigion) (PC)]

On the particular issue of CCTV, the right hon. Gentleman is correct to raise the prospect of the Home Office considering whether CCTV infrastructure across the UK can be improved, particularly in our towns and cities. Not only would that help the detection and prosecution of certain instances of retail shop crime, but it would act as a deterrent. I am glad to say that in my part of Wales, Dyfed-Powys police and the commissioner, Dafydd Llywelyn, have recently reinvested a lot in CCTV infrastructure. Shopkeepers in Aberystwyth and Cardigan are keen to see that return.

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[David Hanson]

There is a pile of good practice, and the key thing is that the Home Office is in a great position, with the Scottish Government and the Northern Ireland Government, to pull these things together and potentially provide seedcorn funding for innovative schemes that could develop into ways of reducing crime and shop theft in particular.

The “Crime Report 2019” from the Association of Convenience Stores gives a whole range of advice and guidance as a sector on reducing crime, involving CCTV; acid and knives; how to deal with ATM thefts; antisocial behaviour, which is key; behaviour outside stores, which often attracts people whose behaviour is antisocial; how to deal with cyber-crime or internal staff theft, which happens occasionally; what to do with age-restricted sales; and how to design a store, looking to design out crime. The Home Office can get a grip, and give advice and support, on such things.

Those six asks can be developed as part of the consultation. My hon. Friends may think of and develop more, but those six can move the situation on. As I said, and we must remember it, this is not a victimless crime: this crime will impact on the store owner, the financial viability of the business, and the health, wealth and wellbeing of the members of staff. It drives up the cost of food and produce that we buy, and it causes tremendous upset and a great deal of antisocial behaviour. It does not happen just in London, other major cities or in banks; it happens on every street on every day of the week.

As Members of Parliament, we have a duty to shine a light on the issue, to offer solutions and to support the Minister in the solutions that she has graciously brought to the table but, in doing so, to keep her feet to the fire to ensure that she delivers on the consultation. We do not want just to talk about such things, and for my words to float to the ceiling of the Chamber; we want them to result in change for the better. The Minister has a chance to grapple with this and to make a success of that. She will have my full support if she does so. If she cannot grapple with it, we will have further debates and discussions until the Government do.

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[David Hanson]

Is not the key point the issue of age-related sales? Shop workers are upholding the law on behalf of the Government.

[Susan Elan Jones]

Absolutely so. I agree wholeheartedly. Those are the everyday dangers that shop workers have to face, and they should not have to do so. They have to deal with people who are being obstructive outside their store. I have heard examples of shop workers who have had to deal with people who did not want to pay 5p for a carrier bag. I urge the Government to commit to doing something more on this issue. Let us work together, because it is not right that people in those shops, whether in the beautiful constituency of Clwyd South or anywhere else around the country, are affected in that way.

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[The Parliamentary Under-Secretary of State for the Home Department (Victoria Atkins)]

It is a pleasure to serve under your chairmanship, Mr Wilson. I am grateful to all right hon. and hon. Members for a really thoughtful and thought-provoking debate. I am particularly grateful to the shadow Minister, the hon. Member for Swansea East (Carolyn Harris), for such a brief response, because that gives me plenty of time to answer the many important points that have been raised.

I congratulate the right hon. Member for Delyn (David Hanson) on securing this debate on a matter that I know is of huge importance to him and his constituents. It has been a genuine pleasure to work with him and members of the all-party parliamentary group on retail crime, chaired by the hon. Member for Birmingham, Selly Oak (Steve McCabe) and my hon. Friend the Member for Gloucester (Richard Graham), particularly during the passage of the Offensive Weapons Bill, because we have made real progress. I hope we will make much more in future.

I will make a gentle point for Hansard regarding a comment that was made earlier. This debate is taking place alongside a very important statement by the Prime Minister in the main Chamber, about the European Council. I know that many hon. Members will have had real difficulty deciding which important debate they should take part in.

The importance of our local shops and convenience stores unites us all; every single constituency has such shops. I take this opportunity to thank the local shops in my wonderful Louth and Horncastle constituency. I may get into a battle with the hon. Member for Clwyd South (Susan Elan Jones) about whose constituency is more beautiful, but I have the pleasure of having some special market towns in my very rural constituency, as well as many independent shops on our high streets that we are keen to preserve. I hope that all the shops in all our constituencies will have a busy and profitable Easter period in week or two ahead.

Right hon. and hon. Members have very powerfully made the point that crimes against our local shops and businesses are not victimless—everyone who spoke made that point strongly. I think that we were all struck by the examples given by the hon. Member for Clwyd South and indeed by the hon. Member for Glasgow Central (Alison Thewliss), who brought some of her own experiences to the Chamber. The hon. Member for Stoke-on-Trent Central (Gareth Snell) talked about the cultural impact of such crimes, not just on the immediate victims, but on the wider shop staff community and then on villages and small towns. I am grateful to him for making that important point.

Violence and abuse remain the biggest concern for retailers. That is the No. 1 priority for the National Retail Crime Steering Group, which I chair, and I am delighted to see members of the group in the Public Galley. The group brings together retailers, trade bodies, police and others, to help to ensure that our response to tackling those crimes is as robust as it can be. Our last meeting, a month or so ago, was extraordinary and focused solely on the issue of violence. I am grateful to the members of the group for helping my officials to draft the call for evidence in such a way that we get the richest evidence we can from shop workers and others in the retail industry.

I am absolutely determined to tackle this problem. Every day, we ask shop workers to enforce the law, whether by refusing to sell age-restricted products to those whom they believe are below the legal age, or by confronting criminals who are trying to steal from their business. Shop workers, like all employees, have the right to feel safe at work, without fear of violence or intimidation. That is why, on 5 April, I launched a call for evidence to enable us to learn more about the scale and extent of the issue and inform our response.

We are seeking information in four key areas. First, information on prevalence and data will help to address gaps in our understanding and to build a more accurate picture of the nature of violence and abuse toward staff. Secondly, information on prevention and support will help us to gather evidence and information about what works in preventing such crimes, including how businesses can support their staff. Thirdly, information on enforcement and the criminal justice system will help to develop our understanding of the reporting of incidents, application of the current legislative framework, and the response by the police and wider criminal justice system. Fourthly, identifying further best practice will help to establish what works and to consider potential non-legislative solutions.

The call for evidence will run for 12 weeks, to ensure that those with an interest have sufficient time to respond. Obviously, we will consider the responses carefully and publish our response as swiftly as possible after the call for evidence closes.

[David Hanson]

The Minister has indicated that the closure for responses is June, but I would welcome some indication of when she expects to respond publicly. The Home Office has still not published a response to an outstanding consultation on air weapons, which closed in February 2018, so I would welcome some framework for her official response.

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[David Hanson]

I thank you for chairing the second part of the debate, Mr Wilson, and your colleague Mr Robertson for chairing the earlier part.

I thank right hon. and hon. Members for attending on what has been a busy afternoon and for contributing. I particularly thank my hon. Friend the Member for Newport West (Ruth Jones). Can it be only last Thursday that real people in Newport put crosses on bits of paper to send her to this place? It is a great privilege to have her here. She may have made more, but I have seen her make at least two contributions already this week. I welcome her, and I am pleased that she is here. I thank my hon. Friend the Member for Swansea East (Carolyn Harris) and the hon. Member for Glasgow East (David Linden) for their contributions. The Minister responded, and I know that there is a working co-operation between us, but there are real issues about the level of theft and violence.

I have asked for the collection of statistics. I have asked for the consideration of legislation. I have asked for support for neighbourhood policing. I have asked for reviews of drug and alcohol work. I have asked for the prioritisation of retail crime. I have asked for a review of how the £200 threshold—I understand it, because I worked on the Bill at that time—is working in practice. I have asked for the Minister to disseminate good practice across communities, and the consultation that she graciously initiated will do that. When that consultation closes on 28 June and when it is responded to in the autumn, we as Members and we as in USDAW, the Co-op Group, the British Retail Consortium, the Association of Convenience Stores, the National Federation of Retail Newsagents, the Co-operative party outside this building and every single person on the retail frontline will be looking at what solutions can be taken from the consultation to make a difference.

“Freedom from fear” should not be a slogan; it should be a reality for the day-to-day people who work on the shop floor. Freedom from losing business and profits because of theft, which can never be stopped completely but can be reduced by active government, is an objective we should all share. I thank you for chairing the debate, Mr Wilson, and I thank my colleagues for their contributions. I look forward to the outcome of the consultation, which I will certainly hold the Minister to account for in due course.

Question put and agreed to.

Resolved,

That this House has considered prevention of retail crime.