(2 years, 9 months ago)
Lords ChamberMy Lords, changing the subject, the Data Protection Act 2018, reflecting the GDPR, in Section 14 provides that “decisions based solely”— solely—“on automated processing” are “subject to safeguards.” Such a decision
“produces legal effects concerning the data subject, or … similarly significantly affects the data subject.”
The decisions are subject to safeguards under the Act, notification of the data subject and the right of the data subject to request reconsideration or, importantly, a new decision not based on automated processing. Noble Lords will appreciate the potential importance of decisions affecting liberty and that the use of artificial intelligence may well involve profiling, which does not have an unblemished record.
This amendment would alter the term “solely,” because “solely” could mean one click on a programme. The term “significantly”, proposed in the amendment, is not the best, but I think it will serve the purpose for this evening. I do not claim that this is the best way to achieve my objective, but I did not want to let the moment pass. The Justice and Home Affairs Committee —I am not speaking as its chair—has had this issue raised a number of times. The Information Commissioner is one who has raised the issue. Elizabeth Denham, before she left the office, said it should not just be a matter of box-ticking. The guidance of the Information Commissioner’s Office provides that there should be the following three considerations:
“Human reviewers must be involved in checking the system’s recommendation and should not just apply the automated recommendation to an individual in a routine fashion; reviewers’ involvement must be active and not just a token gesture. They should have actual ‘meaningful’ influence on the decision, including the ‘authority and competence’ to go against the recommendation; and reviewers must ‘weigh-up’ and ‘interpret’ the recommendation, consider all available input data, and also take into account other additional factors.”
The Minister will, I am sure, refer to the current government consultation on data, Data: A New Direction, published in September. We dealt with this issue by putting the amendment down before then but, even so, the consultation questions the operation and efficacy of the Article 22 of the GDPR, which, as I said, is the basis for Section 14. I appreciate that the consultation will have to run its course but, looking at it, the Government seem very focused on the economic benefits of the use of data and supportive of innovation.
Of course, I do not take issue with either of those things, but it is important not to lose sight of how the use of data may disadvantage or damage an individual. Its use in policing and criminal justice can affect an individual who may well not understand how it is being used, or even that it has been used. I was going to say that whether those who use it understand it is another matter but, actually, it is fundamental. Training is a big issue in this, as is, in the case of the police, the seniority and experience of the officer who needs to be able to interpret and challenge what comes out of an algorithm. There is a human tendency to think that a machine must be right. It may be, but meaningful decisions require human thought more than an automatic, routine confirmation of what a machine tells us.
The government consultation makes it clear that the Government are seeking evidence on the potential need for legislative reform. I think that reform of Section 14 is needed. AI is so often black-box and impenetrable; even if it can be interrogated on how a decision has been arrived at, the practicalities and costs of that are substantial. For instance, it should be straightforward for someone accused of something to understand how the accusation came to be made. It is a matter of both the individual’s rights and trust and confidence in policing and criminal justice on the part of the public. The amendment would extend the information to be provided to the data subject to include
“information … regarding the operation of the automated processing and the basis of the decision”.
It also states that this should not be “limited by commercial confidentiality”; I think noble Lords will be familiar with how openness can run up against this.
Recently, the Home Secretary told the Justice and Home Affairs Committee twice that
“decisions about people will always be made by people.”
The legislation should reflect and require the spirit of that. A click of a button on a screen may technically mean that the decision has a human element, but it is not what most people would understand or expect. I beg to move.
My Lords, with the leave of the Committee, I will speak briefly. In my comments on the previous group on which I spoke—the one beginning with Amendment 278—I did not mean to suggest that the noble Lord, Lord Carlile of Berriew, was filibustering. I tried to inject a little humour into proceedings, bearing in mind the wide range of issues that we discussed in the debate on that group and the length of that debate. I joked that it was beginning to look like a filibuster. I have apologised to the noble Lord but I wanted to include that apology in the official record.
We support this important amendment. As my noble friend Lady Hamwee said, Section 14 of the Data Protection Act 2018 provides some safeguards against important decisions being taken by automated processing. It allows a human review on appeal with the subject having been told, but only if the decision was “solely” taken automatically, rather than “significantly”, as my noble friend’s amendment suggests. Experience in the American criminal justice system of using algorithms shows that bias in historical decisions is replicated, even enhanced, by algorithms. We therefore support this amendment.
My Lords, I am grateful to the noble Baroness, Lady Hamwee, for explaining this amendment, which relates to automated decision-making. Let me first say that the Government are committed to maintaining high standards of data protection and agree that the clarity of safeguards relating to automated decision-making is important. The Government are also aware of some of the difficulties faced by organisations in navigating the terminology of these automated processing provisions.
As all noble Lords have noted, to address this issue the Government are currently seeking evidence via a public consultation, which is being run by the Department for Digital, Culture, Media and Sport. As the noble Lord, Lord Rosser, noted, that consultation closed only last Friday. He also mentioned Article 22. The consultation is looking at the need for legislative reform of the UK data protection framework overall, including GDPR and the Data Protection Act 2018. It covers Article 22 of the UK GDPR, including organisations experienced with navigating the solely automated processing and similarly significant terminology. As I say, that consultation closed on 19 November.
In examining the responses to the consultation, the Government will consider the safeguards in respect of automated decision-making that involve personal data in the round. We will address this matter in the government response to the consultation, which we expect to publish in the spring. We also look forward to the report of the inquiry by the Justice and Home Affairs Committee, chaired by the noble Baroness, Lady Hamwee, and will take its conclusions and recommendations into account when bringing forward our proposals for legislation. In the meantime, with apologies for being brief, I invite the noble Baroness to withdraw her amendment.
My Lords, I am grateful for that reply. This amendment and this concern are about far more than navigating terminology. It is actually a fundamental point, but I do not intend to keep the Committee any longer. I think I have made it clear that I am probing but, I hope, probing to an end. I beg leave to withdraw the amendment.
(2 years, 9 months ago)
Lords ChamberMy Lords, the noble Baroness has referred to the Justice and Home Affairs Committee, which I chair. It is currently undertaking an inquiry into the use of new technology—I stress new, by which I mean artificial intelligence—and the application of law. I do not wish to pre-empt whatever the committee may recommend. We will certainly look at issues of so-called hard or soft regulation. We will also look at procurement standards, transparency—by which I mean intelligibility both to those who use AI and to those who are the subject of it—and accountability. The list of issues seems to increase with every evidence session. At a recent session, a witness said
“certain things with AI will always be the same. We will always have a data issue, a bias issue and an explainability issue”.
I do not think it appropriate to go into any detail this evening, other than to say, “Watch this space”.
My Lords, we support the principle of the amendment the noble Baroness, Lady Chakrabarti, has tabled. Picking up a theme here, facial recognition technology is an example of where officials are concerned. For example, the guy who is responsible for the regulation of CCTV has very serious concerns that the technology is running ahead of the regulations and that this needs to be addressed. As my noble friend Lady Hamwee said, the use of artificial intelligence is another new and developing area where Parliament should at least consider whether these new technologies need to be subject to debate in Parliament and regulation.
However, I am not sure about the example of drones, which are sort of a replacement for police helicopters. I left the police in 2007; 14 years ago, with something not very imaginatively called “heli-tele”, police helicopters could pick out people’s faces from however many thousand feet they were up in the air and transmit those images to officers on the ground who had television monitors in front of them. It was extremely useful to see where crowds were moving in a fast-moving demonstration situation. Clearly, you can have a lot more drones than you can have helicopters, because they are a lot cheaper and so forth. The increased use of drones may be of concern, but the way in which they are being used is no different from what huge helicopters have been doing for years, whether members of the public were aware of it or not.
The noble Baroness, Lady Jones of Moulsecoomb, talked about the Mayor of London and water cannon. Again, I think it was Theresa May as Home Secretary who refused to allow their deployment. Unfortunately, if the Mayor of London had actually listened to experts in public order policing, they would have told him that they are more or less useless for the sort of things he was hoping to use them for. I think he felt that water cannon would be useful following the widespread riots across the country. In fact, in that scenario they are completely useless. They are lumbering giants of things that cannot possibly keep up with marauding gangs going round and looting and so forth.
I think my noble friend Lady Hamwee has hit the nail on the head—it is new technology that needs to be considered and regulated, or at least debated in Parliament to see whether it needs to be regulated. To that extent, I support the amendment in the name of the noble Baroness, Lady Chakrabarti.
(2 years, 10 months ago)
Lords ChamberMy Lords, I applaud my noble friend Lady Bertin’s eloquent speech about something so sensitive and dangerous.
During the passage of the Domestic Abuse Bill, we had lots of discussions about stalking. I rise to speak because my name is on Amendment 56. It saddens me that we are still battling in this area, which is so fragile and misunderstood by the agencies that are there to protect. I congratulate my noble friend the Minister, who listens to our speeches all the time and takes them on board, but I reiterate the seriousness of what my colleagues have said. We are talking about human lives. We are not talking about figures or money; we are talking about human lives that are being brutally lost.
This is where we need to gain some perspective on what we are doing in legislation. Legislation is important to legal people, politicians and your Lordships’ House but, on the outside, how does it protect an individual who is being stalked or is losing their life through domestic abuse? Where do we draw the line in saying, “Enough is enough, we’re going to protect you”? As we have heard, Dr Jane Monckton Smith’s report says that stalking sits at point five of eight on the homicide timeline due to the fact that risk to the victim escalates at the point of leaving an abusive relationship. We need to include stalking in my noble friend’s Amendment 55 because that is the only way in which the serious violence reduction duty will guarantee robust prevention work being rolled out consistently across the country. We talk about localism and centralism but, for everybody on the street, that is not language that they understand. This is about their safety and agencies understanding the issue.
In the dictionary, stalking is like a cat chasing a bird. Put simply, that is what is happening to these people. There is a delicate line in proving it when people are traumatised and are being brutalised in their home, in their workplace and wherever they travel. If we cannot get this right in the Bill, we simply are not listening to the figures on the human lives that are being lost every day. As we speak, somebody is being stalked and going through that. I ask my noble friends the Minister and Lady Bertin: please can we look at this? I would love to have this issue included at the end of Amendment 55.
My Lords, Amendments 57A and 59A have been grouped here. I am always hesitant to follow with a small, perhaps technical, point on important points such as have been made this afternoon.
My amendments are intended to inquire of the Minister the place of online activity in this issue. The clauses that we are looking at are very much place-based—this part of the Bill refers to “area” almost throughout—but what prompts the violence may not be place or area-based. Given the statutory requirements for the assessment of the criteria, my amendments probe whether the role of online activity has a place in that assessment. Grooming and other activities may be generated in one geographical or police force area but directed more widely.
There are examples, obviously, of violence online intended to prompt copying, which this amendment is not specifically directed at. I dare say that the answer to that will be the online harms Bill. But I would like to ask the question, perhaps in another way, of how this legislation is to work together and to be assured that we are not at risk of missing opportunities or leaving gaps.
My Lords, I, too, support Amendment 55 in the name of my noble friend Lady Bertin, and I pay tribute to all the work she has done in this area. This is a relatively straightforward amendment which would send a very strong message to police forces, local statutory agencies and the public that domestic abuse and sexual violence are priorities to be both prevented and tackled.
Too often, our response to these types of crime comes too late for the victim. The benefits of this duty would be to ensure that we have a robust preventive approach that brings together a range of different partners and ensures that police forces are considering domestic abuse and sexual violence within the definition of serious violence for the proposed new statutory duty.
I, too, congratulate my right honourable friend the Home Secretary on calling for the HM inspectorate report following the tragic death of Sarah Everard. The report, whose authors I also congratulate, points to
“the co-ordinated and bespoke multi-agency response that is needed specifically for VAWG.”
It also says that the current drafting of the proposed serious violence prevention duty in the Bill does not go far enough.
The Government have already made significant progress on tackling domestic abuse through the Domestic Abuse Act, and I pay tribute to my noble friend the Minister and her team for all the dedication and hard work that have gone into that landmark piece of legislation. There is still more to be done. I think this amendment could be the missing piece of the puzzle to help maximise the approach in regard to domestic abuse, homicide and sexual offences.
I understand that the Government have some concerns that Amendment 55 could undermine the flexibility of the duty, but it simply clarifies the nature of the definition. It does not bind local areas to that definition, but it would require them to take this issue more seriously and would, I hope, prevent some of the dreadful acts we have heard about today and at Second Reading. This amendment is supported by the domestic abuse commissioner, and I join in the thoroughly deserved praise that the commissioner and her office have already received. I hope that my noble friend on the Front Bench, who I know cares passionately about these issues as well, will listen to the strength of the arguments on this amendment.
(2 years, 10 months ago)
Lords ChamberMy Lords, I lend my support to Amendments 34, 60 and 65 in the name of the noble Baroness, Lady Meacher, to which I have added my name. I do so particularly in regard to the Bill’s effects on local authorities, having 28 years’ experience of having served on one.
Local authority officers, especially those working in social services, are the most collaborative people possible—they have multiagency working written into their DNA—but within proper professional limits, especially concerning the guardianship of personal information. Their focus is always first and foremost, properly, on the welfare of their client—in the case of serious violence, often young people living in the twilight zone between potential offender and, at the same time, potential victim. Of course, the risk in these provisions is that the disclosure of information provisions in Clause 15 changes the relationship between social worker and client so as to drive the latter away from services that could in fact divert them from serious violence.
What I do not fully understand and has not been made explicit is whether Clause 15 alters or expands the existing legal and professional constraints that social workers operate under in relation to the release of information to the police. If it does not, what is the point of it? If it does, will my noble friend say in what way and to what extent it does so, and what the rationale is? It may be that my noble friend can satisfy my concerns about this, but in the meantime the amendments proposed by the noble Baroness, Lady Meacher, particularly Amendment 65 requiring depersonalisation of data, go some way to address those concerns, and I support them.
My Lords, this group enables me to raise a concern that will not be new to the Committee or to the Minister but has not been resolved as a general issue and is possible as the Bill is drafted. It is the reluctance of immigrant women—it is usually women—suffering domestic abuse to go to the police for help because they fear that information will be shared with immigration authorities.
Last week, the Domestic Abuse Commissioner published a report entitled Safety Before Status, and one of her recommendations is that
“the Home Office should introduce a firewall between police and immigration enforcement, accompanied by safe reporting mechanisms”
I cannot resist saying that it continues
“and funded referral pathways to support.”
Perpetrators can use a victim’s insecure status as a component of coercive control. They can use status that is not insecure, but the victim is led to believe that it is. If victims are to come first, it is essential that they know that they can seek support without putting themselves in danger of deportation. I was going to ask noble Lords to imagine what this means, but I am not sure any of us can: not only the financial and accommodation implications considerations but, in some communities, shame and abandonment by the family in the country of origin. There are a number of very difficult consequences—that is putting it too mildly.
The commissioner’s report says:
“Immigration abuse and insecure immigration status as a risk factor is not always identified in local safeguarding protocols, and often the risk faced by victims … is misidentified.”
She goes on:
“Information sharing with immigration enforcement undermines trust in the police and public services”—
a point that has been made this evening—
“and enables perpetrators to control and abuse survivors with impunity. A key reason why staff in public services share information with immigration enforcement is for the perceived purpose of safeguarding a victim. Data sharing in this capacity, however, can put the victim or survivor at risk … and, even where enforcement action does not take place can compound the experience of immigration abuse, pushing victims and survivors further away from support.”
I could not let this group go by without raising that issue.
My Lords, I will briefly but wholeheartedly support the thrust of all the amendments in the group. The noble Lord, Lord Paddick, as a former policeman, put it very well: if everyone tries to be the policeman society is the poorer, but effective policing is also harder to achieve. To crystallise it, let us say that the noble Lord, Lord Paddick, is the policeman and I am the teacher or youth worker. If I am under any kind of duty, or perceived to be, to hand over my notes on an automatic basis or on demand to him, there is a significant problem not just for education and youth work but for trust and confidence in civil society, and indeed for my ability to go to the noble Lord when I have a specific overriding concern about an individual young person or student.
I understand where this comes from—it comes with the best intentions, because Governments of all persuasions have gone increasingly down this road of big data for many decades. It is not a party-political point, because when you are in government you are told, quite rightly, that central government is indivisible and that there is one Secretary of State. That is a very important central government constitutional principle, yet even central government is supposed to hold data for specific purposes.
There is an obvious attraction to creating a purpose that overrides all others on a wholesale basis, especially when it is something as important as combating serious violence. However, if it trumps not just other government purposes, such as tax collection or healthcare, but begins to trump local and professional confidential duties, we are really in trouble. As I said, with the best of intentions, this will undermine trust and confidence in a number of vital services and will, I believe, undermine the role of the police. When you are looking for a needle in a haystack, do not keep building an ever greater haystack.
My Lords, of course I would be glad to be updated, but I think that the Minister will recognise that, as the Bill stands, the position I spelled out would be possible: information could be shared with immigration authorities—and, of course, the Data Protection Act has an exemption in that regard.
I thank the noble Baroness for her explanation. I did not quite understand when she seemed to suggest that this was all facilitation and to enable different authorities to share information—and that there was no compulsion to do so. Could she therefore explain Clause 17, where it says that,
“if the Secretary of State is satisfied that … a specified authority has failed to discharge a duty imposed on it by section 7, 13(6), 14(3) or 16(4), or … an educational authority, prison authority or youth custody authority has failed to discharge a duty imposed on it by section 14(3), (4) or (5)(b) or 16(4)”,
then
“The Secretary of State may give directions to the authority for the purpose of securing compliance with the duty”
and can enforce that requirement by a mandatory order? In what way is that voluntarily facilitating the exchange of information? Clause 17 is all about the Secretary of State forcing authorities to share information.
(2 years, 10 months ago)
Lords ChamberMy Lords, I support the principles of the amendments and declare my interest as a registered medical practitioner.
The debate in Committee has been most interesting in this regard, because it raises a delicate and deeply sensitive issue for any practising clinician—any practising healthcare professional—with the suggestion that something that is considered absolutely sacrosanct, the duty of confidentiality, may be in some way undermined.
That is, of course, not to neglect or fail to understand the fact that there are clear circumstances provided in the context of well-recognised and frequently applied professional guidance in which confidentiality may indeed be breached. But there is a suggestion that the way the Bill is drafted, there may be a deeply undermining impact on a very important principle, one that is so well recognised that it is protected in both data protection legislation and, as we have heard, common law. I wonder whether the Minister can explain why it is so important to achieve what are important objectives in the Bill that we need to undermine the common-law effect of such an important principle—confidentiality of medical information—and why they need to be promoted in the way proposed in the Bill. Have Her Majesty’s Government considered other ways to achieve their important objectives without creating this deep anxiety and uncertainty, because the full implications are clearly not well understood by the regulator or by professionals more generally, and which, we must therefore all feel, has the potential to be attended by consequences that could be deeply unhelpful to the nature and solidity of the doctor-patient relationship?
My Lords, I am well aware that we have some of the most senior lawyers in the country in the Committee today, and very senior doctors who have grappled with these issues, so perhaps I should put my point as a question. If the legislation provides for something that a doctor “regards”, is not the concept of reasonableness implied in that proposition, so the doctor must be reasonable in what he regards?
My Lords, I am sorry to intervene again, but it may help the debate if I address some of the issues raised. I should have mentioned in my speech—but I deliberately did not—my personal experiences when I was approached on four occasions by the police to give some information about patients. I refused, because I followed the guidance of the General Medical Council, and at no time did that threaten or harm the health of the patient nor anyone else—relatives or any members of the public. On one occasion, I voluntarily informed the police about a patient who had approached me for completely different reasons, but I had noticed that harm was being done to her and, on subsequent occasions, it became quite clear that it was becoming a serious issue. Therefore, I disclosed information to the police; again, following the GMC guidelines.
The common law may have soft edges, but if a doctor follows the common law and the guidance the GMC issues, it works. On what happens when a doctor refuses to give information, despite the fact that the patient is being harmed or that the patient may cause harm to other people, then the doctor will be wrong in his or her duty, and therefore can be overridden. That is the only point I would make.
(2 years, 10 months ago)
Lords ChamberMy Lords, I agree very much with the concerns that have been expressed this evening, and I would because I have an interest which I should declare as a trustee of Safer London whose work is directed to deterring young people from becoming involved in crime. Giving young people the tools they need to resist being pulled into crime is a very wide agenda. As is obvious from the name, the work is confined to London, but it is needed all over.
As well as that, I remember the debates during the passage of the Modern Slavery Bill on what is meant by “exploitation”. I take the point about people—it is not just children—who may be perceived as criminals but who are actually victims, so I understand the calls for much better understanding of child criminal exploitation. I hope that what I am about to say is understood to be support for, not opposition to, the thrust of what is being proposed.
Amendment 52, tabled by the noble Baroness, Lady Newlove, on training is absolutely to the point. If all agencies and authorities were trained to recognise what they are seeing but not recognising, in a way that would answer all the other points that have been made. If the prevention and reduction of crime, which is what these clauses are about, means anything, surely it must include safeguarding. That is prevention. Safeguarding is not defined, which does not surprise me because it is comprised of an awful lot of component parts and is different in different circumstances. I would be interested to know whether the Minister call tell us what is already on the statute book in this area. Are we talking about bringing together provisions that should be brought together that are scattered, as can be the case, or are we talking about something new in statutory terms?
I do not think that we can leave the issue without referring to resources. If there were the resources to extend the excellent work being done by various organisations far more widely, both in the voluntary sector and to statutory authorities, I do not think we would be talking about all this. But I am quite convinced that it comes back to training to recognise what should really be in front of people’s eyes. I know it is easy for us, standing up in the Chamber, to say that, and I would not like to do the job that some police officers, teachers, health workers and so on do. But the training should support the achievement of everything that noble Lords are seeking this evening.
My Lords, there are a number of general points I need to make about the new legal duties to support a multiagency approach to preventing and tackling serious violence. I will try to make them in the appropriate group of amendments, but I hope the Committee will accept that there is a great deal of overlap.
The overwhelming response of the non-governmental organisations I have met with which have concerns about this part of the Bill is that, as drafted, it is actually about forcing agencies to support a police-led enforcement approach to serious violence—not a public health approach, or even a multiagency approach, to preventing and tackling serious violence. The Government’s own consultation on this issue gave three options: a new legal duty on specific organisations to effectively share information with the police; a new legal duty to revise community safety partnerships, the existing and well-established mechanism where local authorities and police forces work together to prevent and tackle crime, and where the local police chief and local authority chief executive are equal partners in doing whatever each partner and others can do to reduce crime and disorder; and a voluntary non-legislative approach. There was more support for a legislative approach than a voluntary one, but more respondents favoured enhancing community safety partnerships—40%—compared with a new legal duty to provide information to the police—37%—and, tellingly, the police supported equally options one and two.
Even the police, the sector most likely to benefit from a police-led enforcement approach, were ambivalent as to whether it should be a truly multiagency approach by enhancing community safety partnerships or a police-led enforcement approach. So why did the Government opt for the latter and not the former? A police-led enforcement approach was the Government’s preferred option from the beginning. These amendments, which we support, are the first manifestation of challenging that police-led enforcement approach, in that the legal duty does not sufficiently recognise that many young people, particularly those involved in county lines, are victims of criminal exploitation rather than free-acting criminals. Henry Blake is a former youth worker who draws on his personal experiences of working with at-risk young people in his powerful film, “County Lines”—a drama about one young man who is drawn into county lines drug dealing. I would highly recommend this film to any noble Lord who is unaware of the realities of county lines.
Many young people lacking family support and living in poverty find themselves groomed by adults who appear to show them the love and concern they desperately seek, and who treat them to meals in burger restaurants and buy them new trainers—something their often lone parent cannot afford. They promise them money, not just so they can afford the latest designer clothing that they need if they are not to be bullied by gangs, who see those who do not wear designer labels—even Nike and Adidas—as targets. It is not just so they can go to McDonald’s whenever they want, but so that they can help their mum put food on the table and make sure their younger sister has decent clothes to wear. I hope noble Lords can see how easily vulnerable young people are drawn into criminality, not just for pecuniary advantage but for the sense of belonging and the sense that someone is at last paying them some attention. For many, it is as much an emotional need as a financial one.
Of course, the reality is very different. The adults exploiting these young people take the vast majority of the profits of the drug dealing in which they are involving these young people whom they have groomed, and the youngsters take all the risks, often ending in violence from rival drug dealers. These young people are victims of criminal exploitation, and each one of us is to blame—not them. It is our fault that their single mothers have to do three minimum wage jobs to pay the rent and put food on the table and so, through no fault of their own, can rarely be there for their kids as most wish they could be. It is our fault that too many people do not have a decent place to live, because they cannot afford private rents for an appropriately sized home in a good state of repair, and that there is a shocking shortage of social housing and much of what exists is in an appalling state of repair. It is our fault that, as the cost of living spirals upwards, we take away £20 a week in universal credit from those most in need. The Government’s response is to force other agencies to divulge information that makes it easier for them to prosecute these victims of criminal exploitation.
That is why the Bill needs to radically change from a police-led enforcement approach to preventing and tackling serious violence to a truly public health and multiagency approach, starting with—although this is only the beginning of the changes needed—putting the safeguarding of children involved in serious violence in the Bill. That must include, as the noble Lord, Lord Rosser, suggests in his Amendment 50, and as both Barnardo’s and the Children’s Society have suggested, including a statutory definition of child criminal exploitation in the meaning of exploitation in Section 3 of the Modern Slavery Act 2015 and, as the noble Baroness, Lady Newlove, suggests in her Amendment 52, training for police officers in particular, to ensure that they are aware of child criminal exploitation and actively seeking evidence of such exploitation.
(2 years, 11 months ago)
Lords ChamberMy Lords, I am not sure whether the knocking sound behind us has been someone trying to get in or someone trying to get out of the Chamber.
The House recently established a new Justice and Home Affairs Committee, which I am lucky enough to chair. We are currently looking at new technologies and their application in the law—wider than the Bill, but very pertinent to it and to crime prevention and reduction, and to policing and sentencing. Artificial insemination—
I hope Hansard does not repeat that.
Artificial intelligence has huge potential benefits and raises huge concerns, and it is not anticipating the work of the committee to refer to them this afternoon. For instance, collaboration between authorities—Part 2 of the Bill—requires the sharing of information. Will this contribute to profiling and predictive policing? Predictive policing algorithms identify likely crime hot spots; officers are deployed there, and so more stop and search takes place and more crime is reported. It is a feedback loop; a self-fulfilling prophecy which can teach the algorithm to alert the user to particular geographical areas, communities and ethnicities. It has been put to the committee that it is important to involve at a very early stage of the process, and in a meaningful way, members of the communities that are likely to be at the sharp end of these algorithms, and not to leave it to people such as the witness or me—a white, middle-class, university-educated person, who is unlikely, one hopes, to be profiled as a future risk—because even with the best will in the world, we might not spot some of these problems and risks. A tick-box exercise is not enough.
Trust in systems translates to trust in authorities and in government itself—or, of course, the converse. The Bill permits the disclosure of data, but who owns it? What consents are required? Who knows about disclosure? We all expect some information—for instance, that between us and our medical professionals—to remain confidential. Transparency is important at an individual level, as well as more broadly. A defendant, or indeed someone questioned, will find it difficult to establish what technology—what combination of facial recognition technology, number plate recognition, predictive techniques—has led to his being identified as a suspect. If he cannot identify it, he cannot challenge it. How are we to ensure governance, regulation, accountability and scrutiny on an ongoing basis in the case of machine learning?
The technology has to be procured, and it will be procured from the private sector, whose interests are not the same as the public sector’s, and it is differently regulated, if at all. How can we be sure that purchasing authorities in the public sector understand what they are procuring? In the US, some police departments accepted a free trial of body-worn cameras, but they came with an obligation to be part of the manufacturer’s data ecosystem, including an obligation to use that company’s software and store data on its servers.
It is said that we need “human override”, but humans can get it wrong too. Human operators need to understand the limitations of particular technology to avoid overreliance on it or misinterpretation; they need to retain their critical factors.
These issues apply to identification, the extraction of information from electronic devices, monitoring and more that is in the Bill. They are the context for the development of policing and sentencing, such as the new cautions; for scrutiny, both general and in particular cases; and for our assessment of ethical considerations. We should be clear that there are clear principles to be applied. The National Audit Office has just reported on the national law enforcement data programme from a value-for-money point of view, of course, but there are other costs. The NAO mentioned, as I have, trust and the cost of damaging it. AI impacts society, communities, democracy and individual rights. We must be clear about what we are doing and why.
(3 years, 5 months ago)
Lords ChamberMy Lords, I will be supporting the noble Baronesses, Lady Meacher and Lady Hamwee, and my noble friend Lady Wilcox should they wish to press this amendment to a vote today. We all know that migrant women with no recourse to public funds face so many additional barriers to safety from violence. Abusers commonly use women’s fear of immigration enforcement and separation from their children to control them and stop them seeking the help that they need. Thanks must go to Elizabeth Jiménez-Yáñez, co-ordinator of Step Up Migrant Women, Janaya Walker of Southall Black Sisters, and all those organisations which work with migrant women and have kindly shared many heart-breaking testimonies with us.
We all, including the Minister, wish to ensure that safe pathways are established for migrant women to report abuse. To be honest, I am disappointed that our arguments for the Bill to play its part in achieving that have so far fallen on deaf ears. The Government are saying that the 2020 National Police Chiefs’ Council guidance simply needs better implementation. We are saying, however, that the super-complaint investigation, which several of us referred to in Committee, found that the guidance on data-sharing has been only inconsistently adopted by police forces in England and Wales; is discretionary, as the noble Baroness, Lady Meacher, has said; and is therefore not fit for purpose.
If the guidance is not working adequately and there is no legal duty for the police to tell immigration enforcement if they know someone is in the country illegally, why are the Government not using this Bill to remedy the situation? Why also are the Government waiting until 21 June to respond to the super-complaint investigation by Liberty and Southall Black Sisters? Obviously, this will be too late for this Bill—and too late for so many women who are living in fear not only of abuse but of detection and of reporting that abuse.
Why are the Government also insisting that the police need to share the victim’s data to safeguard the victim? Surely, it is the role of the police to safeguard and investigate, and to refer the victim of abuse to specialist services, as the noble Baroness, Lady Meacher, has said—and it is the role of immigration to enforce immigration policy and rules. These roles should not be conflated at the expense of the victim. The Stand Up Migrant Women campaign also insists that there is a distinct lack of data on any positive effects resulting from such information-sharing. I ask the Minister to think again about the importance of this amendment to so many migrant women who are trapped in the sinking sands of irregular identity and regular abuse.
My Lords, this amendment is about victims of domestic abuse who have—or, crucially, believe that they have—insecure status. Believing or being told that you are insecure is part of control, as the noble Baroness, Lady Crawley, just said, and trust or lack of trust—indeed, fear of an authority figure—is a significant barrier to seeking help. In Committee, I quoted Her Majesty’s Chief Inspector of Constabulary and Fire & Rescue Services, who said:
“Victims should have every confidence in approaching the police for protection”,
and should
“never be in a position where they fear the actions of the police could unintentionally but severely intensify their vulnerability”.
That was about organised crime but it applies precisely also to this situation.
The Government have, or will have, their pilot on the needs of migrant women. They are not a homogeneous group: there are different groups and communities, and so on, but the subjects of this amendment are characterised by the common factor of insecure status. The issue is about process. Without a firewall, quite a lot of women—and some men—will not even get to square one of “victims first and foremost”.
At the previous stage, the Minister spoke of the benefits to sharing information. I do not dispute that there are certain benefits in some situations but this is a matter for the individuals’ consent. I am very concerned that in Committee, in referring to victims’ needs being “put first”, she talked about there being a “clear position” on the police exchanging information about victims of immigration enforcement. There should indeed be a clear position, and the amendment provides it. She also said that the Government are
“equally … bound to maintain an effective immigration system”,
that
“individuals … should be subject to our laws”
and that if their status is irregular, they
“should be supported to come forward … and, where possible, to regularise their stay”.—[Official Report, 1/2/21; col. 1912.]
We could have a debate about safeguarding from exploitation, which I acknowledge that she mentioned, too, but that is not the issue here.
This sounds too much like “status first” and is not consistent with “victims first”, which is what we have heard throughout the debate, and rightly so. I support the amendment. We on our Benches will support it not only because of the Istanbul convention, as mentioned by the noble Baroness, Lady Meacher, but because of its intrinsic importance.
My Lords, I have put my name to both these amendments. The points made in the previous debate substantially apply, as well as the powerful speeches we have heard in Committee and today. I noted that the noble Baroness, Lady Helic, ended on a very positive note. Amendment 70 is about the destitution domestic violence concession, and I found myself thinking about the meaning of each of those words. At the previous stage, the Minister said that the system was designed for a different purpose,
“to provide a route to settlement for migrant victims who held spousal visas”—[Official Report, 8/2/21; col. 98.]
and had a legitimate expectation of a permanent stay. However, given the definition of domestic abuse, the term included in the amendment as part of the Bill and defined in it, even if one thought that any extension beyond someone with a spousal visa was inappropriate, there would surely be unlikely to be any substantial numbers.
Even if one thought that an extension of limited leave to remain from three to six months was too generous, it is only limited leave, as has already been said. Do the Government really believe that this would
“lead to more exploitation of our immigration system”,—[Official Report, 8/2/21; col. 99.]
as was said in Committee? If we consider victims as victims first, what is the Government’s proposal for the victims we are discussing here, who are in a very particular situation on top of everything else that they have to contend with?
Amendment 87 is about equality—positive equality without discrimination on the grounds of migrant or refugee status. This prompted me to think about the unconscious, sometimes perhaps conscious, prejudices that there are against equality and, indeed, against migrants—some migrants, sometimes all migrants. My noble friend Lady Hussein-Ece made a very succinct point in Committee that the amendment would enshrine a more consistent and cohesive approach which must be adhered to by all public authorities in providing for victim protection. She had hoped to be able to speak on the second day of Committee, but was unable to, so withdrew her name, and the procedures mean that she cannot speak on it today. I am sorry, because her voice would have been welcome.
This is another amendment that would deprive an abuser of a means of control and abuse. We were told in Committee and on other occasions that the ratification of the Istanbul convention is, of course, under review, pending the evaluation and findings of the support for migrant victims scheme. I am afraid that “under review” and “pending” sound to me rather like “parked”. Both the noble Baronesses, Lady Helic and Lady Lister, mentioned the suggestion that we have heard from the Government—not in the debate, but before today—about ratification with reservations. I share their concerns.
I am baffled that there should be any resistance to ensuring that all victims of domestic abuse receive equally effective treatment and support, irrespective of who they are and how they came to be in the UK. In view of what has been called an inconsistent and even haphazard response by the police, we need to make clear that this is about equality. It is not about some victims qualifying and some not. Surely we accept equality. We accept that legislation is not necessary for ratification of the convention, but this is our opportunity to move ahead. What is the problem? Are the Government concerned about challenges to particular decisions? Is this in fact, as it was beginning to sound at the Bill’s previous stage, about not victims first but Treasury first? If so, could we at least hear that said?
To me, the arguments of the noble Baroness, Lady Helic, are irrefutable, and she put them very clearly and powerfully. Our Benches support her. I hope that she will give the House the opportunity to support her. If she does not, I give notice that when we get to its place in the list, I will move Amendment 87 to put it to the House and, if necessary, take it to a Division, and I would be grateful if my voice could be taken accordingly.
My Lords, it is always a pleasure to follow the noble Baroness, Lady Hamwee. I agree with everything she and the previous speakers, particularly the right reverend prelate Bishop of Gloucester, have said. These two amendments follow on from Amendment 67, and it really is time that the Government at last implemented the Istanbul convention without reservations, treated all victims of domestic abuse equally and made provision for those subject to immigration control to have a route to make the appropriate applications. The Government would retain control, but it would at least give these people, who are not married, or not treated as married, a possible route to remain in this country—without having certainty of it, which would remain in the hands of the Government.
Without these amendments, like with Amendment 67, there is a danger of serious discrimination against groups of victims and the creation of a flawed piece of legislation negating much of what would otherwise be, as so many people have said, a landmark Act. I add that the pilot project is just delaying an important and necessary decision.
(3 years, 5 months ago)
Lords ChamberMy Lords, like the noble Baroness, Lady Lister, I feel a sense of frustration. There are so many issues that one wants to pursue, but it is not the first Bill where we will experience that. In Committee, we had a series of amendments regarding the role of the domestic abuse commissioner. Almost all of them were concerned with ensuring that the job is not so constructed as to preclude the commissioner making her own decisions on how to go about her work. I put it that way to distinguish it from the content of the work.
The noble Lord, Lord Rooker, put it very succinctly. He said that the whole thrust of certain clauses is a worry because it appears that the Secretary of State wants to pull all the levers. Our debates largely boiled down to the commissioner’s autonomy. I did not entirely follow the assessment of the noble Lord, Lord Parkinson; he said that our amendments focused on independence but then set about how the commissioner should fulfil the role. Independence was a particular focus on this part of the Bill, although naturally noble Lords had been keen to draw attention to a variety of issues. That tension has been a bit of an issue today, of course, but that is perhaps by the by.
Independence is a hugely important component of the role. The Government have been arguing today that that is so in resisting some amendments; they certainly did that in Committee. It is a component, as far as possible, given that the commissioner’s position is that of a statutory officeholder funded by the Secretary of State with no separate legal persona. The framework agreement between the commissioner and the Secretary of State will be very important in this regard.
As well as the commissioner’s freedom to select her own staff—following due process, of course—in Committee we had quite extensive debate about the advisory board. Different noble Lords argued for members of the board with particular backgrounds and experience. The Bill provides for at least six members and spells out whom each of the six is to represent. I have to say that the term “represent” still troubles me. I think there is a danger of muddling representation and advice. The maximum under the Bill is 10 members. Why? Clearly, there is a huge range of problems and situations relevant to domestic abuse and so a range of individuals and organisations with a range of experience and expertise, including experience of the whole sector and its interconnecting parts, is needed.
In our view, the commissioner should have the scope —and this is a matter of her autonomy—to appoint such a board to advise her, or, in the future, him, as she considers appropriate. At this stage, I am not arguing with the interests that the six are to represent under the Bill, although I remain concerned that they will be the Secretary of State’s pick, but if the commissioner wishes to bring in more than four further people in the capacity of advisory board members she should be able to do so. There seems no good reason to impose the restriction on numbers.
In Committee, the noble Baroness, Lady Williams, said that this was
“to ensure that the board can operate effectively and efficiently.”—[Official Report, 27/1/21; col. 1711.]
That is what we all want, but efficiency and effectiveness is about more than numbers. It is about what each member contributes and how the board as a whole operates and that should be a matter for the commissioner. The commissioner can and may well seek advice from elsewhere. I dare say she can bring people into board meetings as a one-off. I am not sure whether she can co-opt—I cannot see that there is a restriction on that. However, those individuals should be afforded the respect of a permanent role if that is warranted and not be limited as the board proposes. This issue encapsulates our concerns about the commissioner’s autonomy and independence and that is why we have chosen it as the one to pursue at this stage. I beg to move.
My Lords, I am very glad that the noble Baroness, Lady Hamwee, has brought this matter back to the attention of your Lordships on Report. Clearly, the idea of an advisory board is welcome and, like the noble Baroness, Lady Hamwee, I have no objection to the range of interests which the Bill specifies must be represented on the board itself.
Like the noble Baroness, Lady Hamwee, although it is not the subject of the amendment, I am still very surprised by the term “representative”. I know that this is an advisory board, rather than a governance board, but having the notion of representatives is very bad corporate governance. People should be appointed for what they can contribute, not for whom they represent. I hope that that does not make it more difficult to have an effective advisory board.
I agree with the noble Baroness, Lady Hamwee, on the numbers to be appointed. I accept that 10 is a reasonable figure, but there may be circumstances where the commissioner would want to go above that. I fail to see why we cannot leave it to her good sense to be able to do so, if she wants to. I hope the Government will accept this very sensible and modest amendment.
I thank the noble Baroness, Lady Hamwee, for setting out why she has tabled this amendment again, which would remove the upper limit of 10 advisory board members to be appointed by the domestic abuse commissioner. It is certainly important that the advisory board should be representative of a broad range of different groups and experts who have responsibilities for responding to domestic abuse. However, the Government submit that we need to limit the numbers of the board, not because we want to fetter the discretion of the commissioner but to ensure that the board is sufficiently large to be representative but not so large that it becomes unwieldy.
We consider that the maximum membership of 10 is the right number to ensure that the board can discharge its functions efficiently and effectively. I appreciate the acknowledgement by the noble Lord, Lord Hunt of Kings Heath, that 10 is a reasonable number, even if he supports the amendment in the name of the noble Baroness, Lady Hamwee. This upper limit does not, of course, stop the commissioner from also seeking advice from other experts, but the advisory board itself needs to be of a manageable size and small enough to provide focused support to her. To answer the point raised by the noble Baroness, Lady Hamwee, others could of course attend the advisory board meetings if the commissioner so wished, even if they were not members of it.
As I indicated in Committee, a member of the advisory board could represent the interests of more than one group, ensuring an even wider range of representation. For example, she or he could represent the interests of victims of domestic abuse while also representing the interests of specialist charities.
As the noble Lord, Lord Rosser, noted, in addition to the board, the commissioner will be required through her terms and conditions of employment to establish a victims and survivors advisory group to engage directly with victims and survivors in its work. I hope noble Lords will appreciate the importance of putting victims and survivors at the centre of that work. The commissioner may also establish any other groups as she sees fit, so could—as the noble Baroness, Lady Burt, asks—seek additional advice if she wanted to do so.
So the Government remain of the view that Clause 12 strikes the right balance between setting out certain minimum requirements regarding the membership of the advisory board while affording sufficient latitude to the commissioner to appoint one which can support her in the exercise of her functions. However, we would certainly be happy to keep this under review. On that basis, I hope that the noble Baroness, Lady Hamwee, will be content to withdraw her amendment.
My Lords, I am grateful to noble Lords who have supported this amendment. As my noble friend described, circumstances can change. She put the position very clearly.
The noble Lord has just said that the matter will be kept “under review”. I realised as this short debate went on that this was one of the very rare occasions when I wished that the matter was dealt with in regulations rather than in primary legislation, because it would have been so much easier to change the numbers through secondary legislation.
Despite comments made by the noble Lord, Lord Hunt, and by me, the Minister used the terms “representative” and “represent” throughout his response. This is precisely something that continues to concern me—and the noble Lord, Lord Hunt, as he said. The Minister said that the Government do not want to fetter the commissioner’s discretion, but, of course, that is exactly what the clause does.
The dynamics of groups is something which interests me—how a group develops ways of working and works most creatively. Other experts who may be asked to give advice would not be part of a cohesive unit. I think that a cohesive unit where members are able to spark off one another and bring to the table various parts of experience—including of life, as well as of the direct subject matter—makes for the most effectiveness. Sometimes disagreeing makes for effectiveness, too. Of course, a huge group will function in a different way. I am not anticipating a very big group. I have chaired for quite a long time a group of 25; that was too many, but it was too many for the particular task rather than too many, period.
For the benefit of other noble Lords as well, I am happy to provide a quick response. We will certainly take that point away and discuss it further. The noble Baroness is right that as it is in primary legislation then primary legislation would be needed. The Government submit that the number we are putting forward is reasonable. If the experience of this and future commissioners suggests that it is not then we would of course discuss that with them, and it would be a matter for Parliament to change the primary legislation if it so wished. Still, for the reasons that I set out, the Government consider that the number that we are putting forward, 10, will not bring about the problems that noble Lords have anticipated.
I thank the Minister for that. I hope we do not feel an urgent need to review this issue. I beg leave to withdraw the amendment.
(3 years, 6 months ago)
Lords ChamberMy Lords, I am speaking on this group because I respect the experience and judgment of the signatories to these two amendments. The noble Baroness, Lady Meacher, mentioned the resentment that can grow after a long period of caring for a family member. I would add the sheer exhaustion and the discovery that the person who is being cared for does not seem to be the person they once were.
The first amendment on the duty to report reminds me of debates we held not so long ago about a mandatory duty to report and act on the abuse or neglect of children. This amendment does not go that far. It seems to be cast as a contract of employment. I am not sure what the outcome would be in the case of non-compliance. It may be too detailed at this stage when we are discussing principles.
This is another aspect of awareness and the culture change, which have been discussed quite a lot this afternoon. The amendment is worded as if someone is carrying out a financial assessment. Would that person have more access than someone carrying out an occupational health assessment of the needs for adaptations? I accept that a financial assessment is about more than paperwork, but there will be clues, such as, “Oh, my daughter deals with all that”.
The amendment is linked to the amendment introduced on the second day of Committee about mandatory awareness training for professionals. Its focus was on front-line professionals, but all the points made then apply here too. When the House looks again at that amendment, as I am sure it will, can we think about how it is relevant to this situation? In that debate, my noble friend Lady Burt talked about co-ordination between agencies. The Minister, who gave a sympathetic and detailed response, referred to guidance from different agencies. As the mover of that amendment, the noble Baroness, Lady Armstrong of Hill Top, said,
“there is plenty of guidance but no means of making sure that it is always translated into action.”–[Official Report, 27/1/21; col. 1741.]
Despite the Scottish and Welsh examples about the power of entry, I am rather leery of going down this path. I do not know the extent to which professionals, other than the police and social workers, can apply for an order, as the noble Baroness, Lady Meacher, mentioned. I am too much of a Pollyanna in wanting to start from a position of sympathy with both sides and to take a gentler approach, but I know that gentleness and nuance do not always work. Adult safeguarding is complex, especially if access is blocked. All this raises issues around privacy and the importance of building relationships.
I realise that the life and limb threshold for the police to gain entry under PACE is high. I also appreciate that there has been work on this issue, although, unlike the noble Lord, Lord Hunt, I could not get past “page not found” when I searched for it this morning.
The noble Baroness, Lady Greengross, is a doughty campaigner and advocate. I appreciate I have been a bit picky, so I make it clear that I share the concerns which lie behind these amendments, although I have some reservations about their detail.
My Lords, like others, I congratulate the noble Baroness, Lady Greengross, on championing the rights of older people over so many years. I will speak in support of Amendments 165 and 166.
At Second Reading, I highlighted the ONS statistics showing that in 2017, when it comes to older victims, more than 200,000 people aged 60 to 74 experienced domestic abuse in England and Wales. One in four victims of domestic homicide are over the age of 60. Age UK argues that older victims are systematically overlooked, suggesting that an older person being physically or mentally abused by their adult child or grandchild, family member or spouse of 50-plus years is far less likely to be recognised for who they are—a victim. It is a well-known fact that, in the UK, women regularly outlive men. As a result, they are often more vulnerable, living on their own and frail.
The noble Baroness, Lady Greengross, highlighted the work of Hourglass, formerly Action on Elder Abuse. Its recent polling, conducted during the pandemic last year, showed that the number of calls related to the abuse of older people by a neighbour doubled. Meanwhile, 38% of calls in the first six months of 2020 related to sons or daughters as the perpetrators. Hourglass also reports that financial abuse is the most common type of abuse reported to its helpline, making up 40% of calls in 2019. These facts only reinforce the importance of these two amendments.
Amendment 165 is needed because financial assessment is an important marker and access point where potential abuse can be identified. Amendment 166 will ensure powers equal to those tried and tested across the border in Scotland and is an important safeguard for all, including older victims. How we treat our vulnerable is a reflection of our society and the elderly, like the very young, are among the most vulnerable. We need a zero-tolerance attitude to abuse, whatever the age of those involved, and must work hard to protect the vulnerable and support the many hidden victims of such crimes.
My Lords, the Equality and Human Rights Commission is pretty hard pressed and overloaded, so it is interesting that it chose to work on the subject of domestic abuse at work in conjunction with the Chartered Institute of Personnel and Development—the human resources professional body—from which we had a helpful briefing.
We spoke earlier about the impact of domestic abuse at work, about the workplace being a haven, about workplace culture and the importance to both employer and employee of dealing sensitively, appropriately and helpfully with domestic abuse. I regard this as part of occupational health and safety. As has been said, neither amendment seeks direct legislative provision.
Proposed new subsection (2) in Amendment 174, with regard to a code of practice, uses the terms
“appropriate care and support from their employer.”
It is not looking for the employer to solve the problem but to enable access to professional support and give flexibility to accommodate the needs of a victim or survivor. As the CIPD says in respect of its guide, Managing and Supporting Employees Experiencing Domestic Abuse, what employer support could look like includes
“recognising the problem, responding appropriately to disclosure, providing support, and referring to the appropriate help.”
One good outcome of the pandemic is the greater alertness to the various situations in which employees find themselves. I include in that senior staff right up to the top. We sometimes talk as if “the employer” is not made up of human beings. We will all be aware of, or work with, organisations that have a huge range of policies applying to employment and the workplace. They are, in effect, codes of practice. Both amendments identify a gap that should be filled.
My Lords, I am grateful to all noble Lords who have spoken in this debate and I join those who have already wished the noble Baroness, Lady Bennett of Manor Castle, a happy birthday. She has had a busy birthday in your Lordships’ House today. I hope that we will finish in time for her to celebrate before the day is over. I am particularly grateful to the noble Baroness, Lady Burt of Solihull, and the noble Lord, Lord Kennedy of Southwark, for setting out their amendments in the way they did. They bring us on to the role that employers can and should play in supporting employees who are victims of domestic abuse.
The Government agree that employers can play an important role, and that there is more that can be done in this area by working with them to help lift the lid on this often-hidden crime. However, as noble Lords have noted, this is a sensitive area and it is vital to ensure that we have the right approach. That is why, in June last year, the Department for Business, Energy and Industrial Strategy launched a review into support in the workplace for victims of domestic abuse. This comprised a call for evidence, a literature review and discussions with interested parties and groups to explore the issues in greater depth. As the noble Baroness, Lady Burt of Solihull noted, we published the report from this review last month, on 14 January.
The findings in this report show that, for people experiencing domestic abuse, the workplace can be a place of safety and respite. As my noble friend Lady Newlove said, it is somewhere where they might have a trusted mentor or confidant. They can make the arrangements that they need there and perhaps use a work telephone to contact refuges or other services, which can help them escape their abuser. The review also highlighted the importance of employers responding with empathy and sensitivity to disclosures of domestic abuse, asking the right questions and ensuring that the workplace is a safe place for people to come forward.
The evidence provided to the Government made it clear that victims may also need flexibility to engage with services such as refuges, healthcare, the police and the courts, during their regular working hours. Sometimes that might mean changes to their working location or the type of work that they do in order to ensure their safety. We expect employers to respond with empathy and flexibility to such requests. No victim should need to worry about their employment while they are seeking to leave an abusive situation.
Where victims of domestic abuse need to change their working patterns or locations, they may be able to make use of the existing right to request flexible working, which noble Lords noted. Our review into how employers can support victims of domestic abuse generated some valuable insights, which will be considered when we take forward the commitment that we made in our manifesto to consult on making flexible working the default.
The Government recognise that there is much merit in providing guidance and support to employers on how to support victims of domestic abuse. The review that I mentioned found that, while employers want to support their staff, they may lack the awareness, understanding and capacity to do so. My noble friend Lady Newlove gave an example of an employer who, sadly, got it wrong. As the noble Baroness, Lady Hamwee, said, companies are made up of people; this is first and foremost a human interaction. People want to get it right, but they need to be given the right advice on how to do so. It is also clear that domestic abuse can bring difficult challenges for employers, for example where victims and perpetrators work together in the same place.
The Government want to ensure that employers have the tools and support that they need to support their staff. As set out in our report, therefore, we will work with representatives of victims, employers and workers alike to bring forward proposals in this area. We welcome the positive action that we have already seen across the country. The noble Lord, Lord Hunt of Kings Heath, mentioned Vodafone, which is one of many employers, including Lloyds and many more, which are showing the way by adopting policies that support victims in the workplace and by raising awareness of domestic abuse as a workplace issue. We will continue to encourage employers to follow suit wherever possible.
In doing that, we recognise and value the good work being done by a variety of organisations, some of which have been mentioned in our debate, to provide support and guidance for employers: for example, the Employers’ Initiative on Domestic Abuse, Hestia, Public Health England, Business in the Community, the Equalities and Human Rights Commission and the Chartered Institute of Personnel and Development all provide resources for employers free of charge. As the noble Baroness, Lady Burt of Solihull, said, they are all over this, and trade unions are doing important work in this area, as well.
Through our review, the Government have set out a clear course of action to help employers to support victims of domestic abuse. It creates a firm basis on which to make progress. Given that commitment and the findings of the report from last month which I mentioned, I hope that the noble Baroness will be content to withdraw her amendment.