Banks: Cash Withdrawals

Debate between Baroness Greengross and Lord Young of Cookham

Tuesday 11th June 2019 Lords Chamber

[Lord Young of Cookham]

I will certainly draw LINK’s attention to the problems the noble Lord has just outlined in Hebden Bridge. I hope that Hebden Bridge also has some post offices. We have invested £2 billion in post offices since 2010 in order that they can provide access to cash and other banking facilities. However, I will contact LINK to see whether we can ensure that those cash machines in Hebden Bridge are fully charged, in view of the pressing demands of the residents of that town for cash.

[Baroness Greengross (CB)]

My Lords, this is certainly a long-standing problem. The Minister may be interested to know that my maiden speech in this House many years ago was during a debate about the LINK network’s policy on charging for access to cash, and that it was one thing if you could withdraw £200 but something else if you could only afford to withdraw £50. Despite all the technological advances in how we access money, it seems to be a case of plus ça change. My concern was for bank customers who might lack transport or have mobility restrictions. Does the Minister understand that this can sometimes mean that they are unable to reach a fee-free cash machine? What reassurances can he give me, all these years later?

[Lord Young of Cookham]

I commend the noble Baroness on her maiden speech and I am sorry that her ambitions have not been fully fulfilled. As I said a few moments ago, LINK is directly commissioning ATMs in areas that do not have an ATM but need one. In view of her question and that from the noble Lord, Lord Sharkey, it is now incumbent on those who champion the cause of free ATMs to bring to LINK’s attention those areas that do not have an ATM but need one, or those that have only a chargeable ATM.

Financial Guidance and Claims Bill [HL]

Debate between Baroness Greengross and Lord Young of Cookham

Committee: 4th sitting (Hansard): House of Lords
Wednesday 13th September 2017 Lords Chamber

[Lord Young of Cookham]

I will do what I can to shed some more light on those issues. As I said, discussions are going on to see whether we can bring those proposals forward. We will certainly update the House when we come to Report.

In response to the noble Lord, Lord McKenzie, this is a similar point to one he raised earlier, and the answer is very similar. The CMRU regulates CMCs, while the Solicitors Regulation Authority regulates solicitors firms conducting claims activities—I think that I am reading exactly the same note as I received earlier. The full scope of claims management services for the purposes of FCA regulation will be defined through secondary legislation, including the extent of any exemptions. The Government want to ensure that there is a tougher regulatory regime and greater accountability for CMCs, while ensuring that solicitors are not burdened with unnecessary regulation—the more I read, the more familiar the sentences become. Both the scope and the nature of exemptions will be drafted to reflect these priorities.

Against a background of what I have said about the Government seeing whether, if we cannot—as we cannot—implement the full Act within two months, something can be done in the meantime, and against an undertaking to update noble Lords by the time we get to Report, I hope that the noble Baroness might be able to withdraw her amendment.

[Baroness Greengross]

I thank the Minister and the noble Baroness, Lady Kramer, and the noble Lord, Lord McKenzie, for their support on a matter which obviously they and, I hope, others feel sympathetic about. I hope that we can discuss the issue with Ministers before Report and make sure that we can in some way protect these very vulnerable consumers, as everybody has agreed is necessary. On that basis, I beg leave to withdraw the amendment.