Debates between Baroness Anderson of Stoke-on-Trent and Mark Francois during the 2017-2019 Parliament

Armed Forces Day

Debate between Baroness Anderson of Stoke-on-Trent and Mark Francois
Wednesday 26th June 2019

(5 years, 5 months ago)

Commons Chamber
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Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth
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I am being heckled by my hon. Friend. It is indeed my own birthday party.

What is so wonderful about our Armed Forces Day parade is the intergenerational conversations that happen, with our service personnel, our veterans community and our cadets—sea, air and Army—talking to each other and telling stories. This is what is so important. They are a community and a family, and we need to respect them at every opportunity.

Locally, we are privileged to have our own veterans community, the Tri Services and Veterans Support Centre, which is based in Newcastle-under-Lyme but serves all of North Staffordshire. It is run by Geoff Harriman, who does a huge amount of work for our veterans. It has been established for only three years, but five D-day veterans visit every week for a cup of coffee or tea and a biscuit, and tell their stories. Given recent anniversaries, I feel it is incredibly important that I name them so that they are on the record: Bert Turner, Harry Gould, Jim Wildes, Daniel Harrison and Norman Lewis.

I would like to tell the House the story of Bert Turner. Bert was in Bomber Command and was shot down twice during world war two. He is a D-day veteran. He delivered Paras—I note that my hon. Friend the Member for Barnsley Central (Dan Jarvis) is in his place—on to the field during D-day. His stories are extraordinary and they are all true. Day in, day out he flew sorties to ensure that we were safe. He gave up his time, even when he was shot down and could probably have taken slightly longer to recover. He got back in a plane to keep fighting with his comrades. He is an inspiration to all of us. He was also one of the people who went to Normandy for the D-day commemorations, and we thank the Royal British Legion and everybody who arranged his transport. His story and others have to inspire the next generation. That is why twice a year with the local cadets in Stoke-on-Trent—I am proud to be their honorary president—we arrange “Vets and Cadets”; we have pie and peas for our veterans and cadets, so that the war stories continue.

Mark Francois Portrait Mr Mark Francois (Rayleigh and Wickford) (Con)
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I am grateful to my fellow Defence Committee member for giving way. On behalf of the whole House, I wish the hon. Lady a happy 29th birthday, seasonally adjusted. I absolutely commend the initiative that she mentioned. I want to mention another D-day veteran—Reginald Francois, my father—and I am immensely proud of that. She is right that we owe all these men a debt. My father taught me never to take living in a free country for granted. That is why I think “Vets and Cadets” is wonderful, because those who served can teach those who follow them the importance of freedom, and the fact that freedom is not free.

Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth
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I thank the right hon. Gentleman for that intervention and, more importantly, I thank his father for his service.

Not only have we had the opportunity to celebrate our D-day veterans, but next year we as a country will be able to enjoy VE-day. This gives the whole country the opportunity to thank everybody who served then, who serves and who will serve, as well as their families and everybody involved. It annoys many of us that we focus on our veterans’ community only on Remembrance weekend and that we are able to ignore them for the rest of the year. We should not. They need our support day in, day out, because let us be honest: they earned it. Many of us in this Chamber believe that we act in public service every day, but the hours that we are away from our families and that we commit to our constituents are nothing compared with what we ask our armed services to do for us in every corner of the planet, without hesitation. If they dare to say, “No,” they are no longer in the armed forces. We thank them and their families, which is why I am adamant that this House should become a covenant employer, as should every Department. They should not just be covered by the Government saying, “But the Government signed up to the covenant.” Every employer in this country should turn that into a reality.

Centenary of the Armistice

Debate between Baroness Anderson of Stoke-on-Trent and Mark Francois
Tuesday 6th November 2018

(6 years ago)

Commons Chamber
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Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth (Stoke-on-Trent North) (Lab)
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It is a huge responsibility to follow the last two extraordinary speeches from my friend the hon. Member for Beckenham (Bob Stewart) and my right hon. Friend the Member for Leeds Central (Hilary Benn). I think that everyone in the Chamber was touched by both.

We use the phrase very easily, but it is a genuine privilege to take part in this debate and to pay tribute to all those who serve and have served and especially to the memory of all those who fought in the great war of 1914-18 and their families. For the first time in history, an entire generation was touched by the horrors of war. One hundred years on, there are still no words to articulate the sacrifice they made or the debt we owe. There can be no tributes to meet the measure of the price paid, lives lost or impact on our society.

In the spirit of honour and remembrance, however, we try as best we can. As we approach the centenary of the Armistice, it has been awe-inspiring to see the outpouring of support and commemoration across the country, especially in my own constituency. I recently had the great pleasure of visiting the Weeping Window installation at Middleport pottery, installed in the heart of my constituency. As well as being a powerful and beautiful commemoration of our fallen heroes, the ceramic poppies that cascaded from our bottle kiln served as a beautiful tribute to our own city’s heritage and craftsmanship.

These commemorations convey so clearly and so movingly the Potteries’ wartime history and the people of our community who lived in the shadow of war. North Staffordshire has a proud military tradition, past and present, and my constituency is home to many service families, for whom this season of remembrance holds a deep importance. I am sure I speak for everyone in this place when I say to them: thank you. Thank you for what you have done for our country and for the sacrifices you have made in our defence.

In each of the six towns of Stoke-on-Trent and the villages and communities in between, our permanent memorials have been joined by other tributes as our community comes together to pay our respects. One example is the brilliant There But Not There project, which was honoured in the recent Budget. It is an art installation whose aim is to put figures representing every name on local war memorials in the places around the country where their absence was felt, whether in schools, workplaces or places of worship. From St John’s Church in Burslem and its beautiful poppy display to Milton parish church, where parishioners have knitted more than 3,000 poppies to adorn their building, local people are doing their part to mark this historic occasion.

As part of the Stoke-on-Trent Remembers campaign, a series of silhouettes—made and designed locally by Andy Edwards and PM Training—has been installed in each of the six towns. The 8-foot-high steel figures depict a real account of a local person’s experiences of war. There are stories such as that of Corporal A. P. Oakes, of Scotia Road, Burslem and the 1st Battalion, North Staffordshire Regiment, who was present for the Christmas Day truce at Flanders in 1914. In his diaries, Corporal Oakes described his experience of that all too brief moment of humanity between the trenches:

“Our chaps started to shout across good humouredly, and the Germans replied in the same spirit. Then both sides got on top of their respective trenches, and one man from both sides met half way. Then peace on earth, good will to all men! was the order of the day, or rather the night... They all seemed anxious for a speedy termination of the war and one fellow made us all laugh by saying that both sides should stand back-to-back and advance.”

Across our community, there have been so many wonderful stories of commemoration. I was particularly struck this week by news that a quilt embroidered by 60 soldiers who had been recovering at the Stoke War Hospital had been rediscovered more than 100 years after it had been stitched. The quilt had previously been unveiled at Newcastle-under-Lyme’s municipal hall in 1917, and raffled to raise funds for the hospital. It is a beautiful and touching reminder of the hardships that so many faced in those years. I hope that that beautiful quilt will end up alongside the recently found “Bayeux tapestry” of world war one, painted in 1923 by members of the 5th Battalion, North Staffordshire Regiment to remember 960 of their fallen comrades. It is now on display at the Potteries Museum in the constituency of my hon. Friend and neighbour the Member for Stoke-on-Trent Central (Gareth Snell).

It would take far more time than I have today to offer a full account of North Staffordshire’s contributions to the war effort. Undoubtedly, such a history would include the likes of Corporal Albert Ernest Egerton, a Potteries soldier with the Sherwood Foresters, who earned the Victoria Cross during the Battle of the Menin Road Ridge on 20 September 1917. Corporal Egerton single-handedly charged a machine gun nest, shooting three German gunners, and forced the surrender of 29 enemy soldiers. His comrades in that assault included another Stoke-on-Trent soldier, Sergeant Major E. Kelly, who led a charge in which four machine guns were taken out of action and 30 enemy troops captured. He received the Distinguished Conduct Medal for his actions.

These were incredible acts of heroism, but such acts were repeated a thousandfold by so many men, from the Potteries and beyond, who risked, and so often lost, their lives in the defence of their country and of the men serving beside them. These were the extraordinary deeds of ordinary people.

Mark Francois Portrait Mr Francois
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Does the hon. Lady agree that as she has two pages left and only 15 seconds, an intervention would come in handy?

Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth
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The right hon. Gentleman is a good man.

This Sunday, one century on, we will honour and remember those people. We will remember, too, all those who have lost their lives in all the conflicts since and pay our respects to today’s serving and veteran armed forces personnel. However, as chair of the all-party parliamentary group on the armed forces covenant, I am all too aware that we owe much more than respect. We owe a duty of care to those who continue to serve in our military. That means ensuring that the armed forces covenant is really delivering and that our service personnel are getting the support that they need. It also means supporting local groups such as the brilliant Staffordshire Tri Services and Veterans Support Centre, so that they can continue to work to support veterans.

At the eleventh hour of the eleventh day of the eleventh month, we will remember them. But we must ensure that our history informs our present and that our commemoration of those who have gone is matched by our commitment to those who remain.

Defence

Debate between Baroness Anderson of Stoke-on-Trent and Mark Francois
Thursday 11th January 2018

(6 years, 10 months ago)

Commons Chamber
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Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth
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You’ll make me blush.

Mark Francois Portrait Mr Francois
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And that’s not easy!

Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth
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Not too easy. I thank the hon. Member for North Wiltshire (James Gray) very much. One important thing, demonstrated here today, is that the armed forces parliamentary scheme and the all-party parliamentary group on the armed forces inform all of us and ensure that the standard of debate in the House is as high as it can be.

I return to our amphibious capability. The proposals to cut our amphibious capability in the shape of HMS Albion and HMS Bulwark could cause tremendous harm to the adaptability and deployment options of our armed forces. Simply put, they would cut our options at a time when we need as many as possible, not fewer.

We will not adapt to this new world by running down our existing capabilities or by undermining the very people who are putting themselves in harm’s way in our defence; let us remember why they are there. But I fear that that is exactly what we are doing. It is no secret that the MOD currently faces a £20 billion black hole and the risk of further cuts. I sincerely hope that the new Secretary of State has made representations to the Treasury demanding more money from the pen pushers who worry about their air conditioning—my favourite quote of the day.

It is my very real fear that if we continue down the path that the Government have set, we may find ourselves ill-equipped to deal with what the future holds. We also need to recognise that Britain’s security does not just depend on our service personnel, vital though they are; we also need new and advanced technology platforms for them to use. A vital aspect of that is buying British, so that we can retain domestic skills to design, develop and produce cutting-edge defence technology.

In a post-Brexit world, that is more important than ever. That is why I began this year with a visit to the BAE Systems site in Brough to meet the team behind the Hawk. That was not just a chance to see some of the incredible engineering technology that goes into these aircraft; it was an opportunity to speak with the wider defence family—that is who they are: the engineers, technicians and manufacturers—who make kit knowing that their neighbours and children may well end up using it to keep them safe. They support both our own military and those of our allies, and we need to recognise that. Unfortunately, many of them are currently under threat of redundancy, owing to a lack of orders. The reality is that the MOD needs to step up and ensure that that industry has a steady drumbeat of orders, so that it can invest in their workforce and emergent technologies.

Fundamentally, however, my real concern today is that the Government are focused only on the cost envelope—trying to fill the black hole in the budget rather than investing properly in our future and what we need to keep us safe.

Defence Aerospace Industrial Strategy

Debate between Baroness Anderson of Stoke-on-Trent and Mark Francois
Thursday 16th November 2017

(7 years ago)

Commons Chamber
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Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth (Stoke-on-Trent North) (Lab)
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I beg to move,

That this House has considered defence aerospace industrial strategy.

I must begin by thanking the Backbench Business Committee for allocating time for this very important debate on the Floor of the House. I also thank my friend, the hon. Member for Witney (Robert Courts), for co-sponsoring it.

Madam Deputy Speaker, I am sure you would agree that the calibre of Members here on a Thursday afternoon is testimony to the importance that the House places on both our military and the need for them to have the right kit, at the right price, at the right time. Our debate on this matter is timely. This month we mark the 100th anniversary of the creation of our Royal Air Force. It therefore seems fitting that we should also recognise the fundamental role that our domestic defence aerospace sector has played in maintaining our country’s aerial supremacy for generations.

Last weekend all of us here today, along with millions of British citizens, gathered across the country to commemorate the courage and the sacrifice of those men and women who have served in our armed forces, to protect our country. But while we remember those who have fallen defending our country, we must also honour those currently in uniform. Their dedication, skill and bravery is demonstrated every day, in every corner of the world.

These efforts are exemplified by those 1,350 service personnel who are currently supporting Operation Shader. In the last week alone, RAF Tornadoes and Typhoons undertook further operations in support of the battle against Daesh, eliminating hidden improvised explosive devices, destroying Daesh stockpiles and, vitally, disposing of Daesh armoured truck bombs. Over the course of this conflict against the most barbaric and ideological of opponents, British air support has played a vital role, striking Daesh 1,384 times in Iraq and 262 times in Syria.

The men and women of our RAF, and indeed of our entire armed forces, serve with courage and distinction, but they do not operate in isolation. They require the platforms and the weapons to do their job effectively and with as little collateral damage as possible. Their military success depends on the technology and the weaponry that we can bring to bear and—crucially for this debate—on the wider defence family that develops, designs, manufactures and maintains it. I am delighted that members of the defence aerospace industry from the GMB at Brough are in the Gallery today.

The men and women who develop these products do so in the knowledge that it may well be the sons and daughters of their friends and neighbours who are called upon to use them. They understand the stakes and they do everything they can to ensure that when our armed forces are deployed, our brave service personnel have what they need to keep them safe and to get the job done, in order to keep us safe. They recognise their role in defending our country; the question today is, do we, and importantly, do the Government?

I maintain that it is the defence family—the inventors and engineers, tradesmen and technicians, fitters and fabricators—who have built Britain’s defence industry into a world leader and sustained our sovereign capability in a world where such strength has never been more vital. It is that very defence family which I fear is currently being sold short by the Government, especially in the aerospace sector. Unless we address that now, the situation will become even more challenging in a post-Brexit world. Simply put, to ensure our sovereign capabilities post-Brexit, we need to develop a defence aerospace industrial strategy now to protect our domestic skill mix.

The Government have recognised that need in our maritime defence sector with the development of the national shipbuilding strategy. All we are asking today is that the same generosity be applied to the defence aerospace sector to give it and the workforce some stability for the next generation.

That is not beyond us. British industry has developed such iconic aircraft as the Hawk, the Harrier, the Tornado and the Typhoon, and that is before we even touch on the A400M or any of our helicopters. We have earned our place as a global leader in the manufacture and support of combat aircraft. It is, however, my contention that the development of a long-term industrial strategy for our defence aerospace industry would do far more than reassure an individual sector. It would provide lasting benefits to our economy, retain a valuable skills base, guarantee our sovereign military capability and secure our position on the global stage.

Mark Francois Portrait Mr Mark Francois (Rayleigh and Wickford) (Con)
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The hon. Lady has mentioned Tornado twice, including the valuable role it has played in Op Shader. It remains a potent combat aircraft, even today. Does she agree that when the Tornado retires from service in 2019 we should keep some as a war reserve, and that British industry has the skills and capability to support that?

Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth
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I agree with the right hon. Gentleman, who has raised that point repeatedly in recent months. We have to decide what reserves we need, but that is no replacement for the development of our future capabilities.

First, on our economy, our defence aerospace sector makes an enormous contribution. It is the core of our wider defence industry, which directly employs more than 142,000 people, with a further 116,000 indirectly employed in the supply chain. In 2016, BAE Systems alone contributed £11.1 billion of gross value added to the UK—equivalent to 0.6% of our entire economic output—but there is further additional value to ensuring that those defence jobs stay in the UK. The Royal United Services Institute has calculated that for every pound the Government spend on a defence contract when the good or service is generated in the UK, the Treasury receives 37p back in revenue, as well as the new platform or system we have procured.

It is self-evident that a strong defence industry is a major contributor to a strong national economy, and our defence aerospace industry supports thousands of well-paid and highly skilled jobs, the majority of which are outside the south-east, as well as boosting our economy through exports of world-class products. Our defence aerospace sector accounts for 88% of all defence exports —an incredibly important aspect of our economy, especially as we look to leave the EU, not least for the impact on our future balance of payments.

But there are challenges in the sector that fundamentally relate to two factors. One is that export sales typically depend on the use of future platforms by our own RAF—the British brand and RAF stamp of approval mean a huge amount for other state actors. When buying British is key for the global success of the sector, we need to pay attention.

The second significant challenge is the extended lead-in times and development processes that characterise the defence aerospace industry. That requires a long-term strategy, not a short-term fix, to ensure a steady drumbeat of orders and constant research and development to maintain confidence within the industry and to protect jobs and our domestic skills base.

We have seen recently what happens when that certainty is missing from the market, with BAE announcing up to 2,000 redundancies owing to a gap in its order book. Those job losses are not just a blow for those workers and their families, but could result in a loss of skill and expertise that could set us back a generation. I believe that those jobs could be protected in the short term if the Government committed to bringing forward the order for the new Hawk aircraft for the Red Arrows and to securing the next wave of export contracts for that aircraft.

Armed Forces Pay

Debate between Baroness Anderson of Stoke-on-Trent and Mark Francois
Wednesday 1st November 2017

(7 years, 1 month ago)

Commons Chamber
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Mark Francois Portrait Mr Mark Francois (Rayleigh and Wickford) (Con)
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This morning, along with 20 other MPs and peers, I attended a brief act of remembrance at the Guard’s Chapel in Wellington barracks, where we paid our respects to the fallen. I think that it is an underappreciated fact that over 30 Members of this House have themselves served in the armed forces, in either the regulars or the reserves, including myself, the Minister for the Armed Forces and the Under-Secretary of State for Defence, my right hon. Friend the Member for Bournemouth East (Mr Ellwood). Another of those people is my right hon. Friend the Member for New Forest East (Dr Lewis), Chairman of the Select Committee on Defence, who served in the Royal Naval Reserve and who was present this morning. However, he has asked me to offer his apologies to the House because he had two unbreakable commitments this afternoon and therefore could not, as he usually would do, contribute to this debate.

Our armed forces are currently under pressure. As of May 2017, the total strength of the regular armed forces was 138,350, some 5% below their establishment strength, and the shortages are far worse in specialised trades. In the year to April 2017, over 2,000 more people left the regular armed forces than joined.

As I argued in the House recently, a combination of lower retention than expected and failure to achieve recruiting targets means the under-manning in the armed forces is worsening. The Royal Navy and Royal Air Force are now running at around 10% below their annual recruiting target, while for the Army the shortfall is, unfortunately, over 30%.

This continuing process of “hollowing out” in the ranks also threatens to compound the problem by increasing the pressure on those personnel who remain. In order to address these problems, the Ministry of Defence needs to improve its recruiting performance, particularly among black, Asian and minority ethnic personnel and female personnel. The MOD has a target, set by the Minister for the Armed Forces, for 15% of all recruits to be female by 2020. In the year to 31 March 2017, female personnel represented 10.2% of the regular armed forces, while the proportion for the reserves was somewhat higher, at 14%.

The RAF, which for some time has had a programme devoted to nurturing female talent, has three female officers of two-star rank, and there is one female officer of two-star rank in the Army, but, unfortunately, there is none in the Royal Navy.

Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth
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As the right hon. Gentleman had to correct me on Monday to inform me of the position, may I ask whether he agrees that we hope that, at some point, the senior service, the Royal Navy, will catch up with everybody else and ensure that we have a female leading officer sooner rather than later?

Mark Francois Portrait Mr Francois
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Yes, I would like one day to see our new aircraft carrier, Queen Elizabeth, which is named after our wonderful Queen, captained by a woman.

The MOD has been able to make much of female representation in media terms in order to show the career progression that is possible for female officers, but clearly it would be desirable to see female candidates reaching three-star rank or above in the relatively near future. The independent service complaints ombudsman has three-star rank, but she is independent of the armed forces. In addition, as a ministerial example, my hon. Friend the Member for Portsmouth North (Penny Mordaunt) was, I believe, the first female Minister of State for the Armed Forces in history; she held the post from 2015 to 2016.

The MOD is now also introducing women in ground close combat, meaning that in future women will be allowed to serve in the Royal Marines, the infantry and the RAF Regiment. Places will be made available to female candidates who can pass the requisite physical standards, which will be maintained as the same as for their male counterparts; that is important in maintaining confidence in the process. In addition, women will be allowed to apply for posts in the special forces, again entirely on merit, thus clearly demonstrating there are no longer any areas of the armed forces that are off-limits to female personnel.

The RAF Regiment was opened up to suitably qualified female candidates this September, and women will be able to take places in the Royal Armoured Corps and the infantry in 2018. It will take some time for the absolute number of women in ground close combat to build, but the opportunity should be used at an early stage, with exemplars, to demonstrate unequivocally that there are no longer any restrictions of opportunity for women serving in the armed forces.

The flexible engagement system, which we debated in the House on Monday evening and to which several Members have already referred, will positively affect the ability to attract and retain a diverse workforce. FES is designed to allow individuals to decide on their level of commitment, including opportunities for work in full-time and part-time capacities, with the current barriers between regular and reserve being reduced. That flexibility should be particularly helpful in assisting women to enjoy full careers in the armed forces over a period of time, while reducing concerns female recruits may have about the longevity and potential progression of their careers.

Overall, female recruitment—including representation at senior level—is starting to show real success, and this is one area where the Ministry of Defence can afford to be more ambitious. The 15% recruitment target by 2020 seems likely to be met and the Royal Air Force is already intending to raise its target to 20% by 2020. If the Department wants to continue the momentum that is currently being developed in this area across the three services, I believe it should set a new stretch goal of 20% of recruits being female by 2025. In addition, maximum publicity should be given to the introduction of women in ground close combat, to highlight that all areas of the armed forces are now open to female talent.

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Mark Francois Portrait Mr Francois
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We appear to have got some consensus there.

In July 2013 the Government published a White Paper entitled “The Reserves in the Future Force 2020: valuable and valued”, which envisaged an ambitious revival and expansion of Britain’s reserve forces, under the heading of Future Reserves 2020, or FR2020. The roll-out of that programme was initially complicated by a combination of excessive bureaucracy, delays to medicals for recruits and IT problems.

In response, the three services—in particular the Army, where the greatest problem lay—committed additional resources to reinforce the recruiting effort, and now, several years on, that has borne fruit. As of May 2017, the trained strength of the Army reserve is 26,730 as against a target of 26,700; the maritime reserves, including the Royal Marine Reserve, stood at 2,590 against a target of 2,320; and the figures for the RAF reserves, including the Royal Auxiliary Air Force, were 2,140 against a target of 1,860.

Reserve recruiting now enjoys support from across British industry, including the Business Services Association, the CBI, the Federation of Small Businesses and the Institute of Directors, and is an important part of the armed forces covenant. In addition, considerable success has been achieved by offering “recruitment bonuses” to ex-regulars who have left the services but have then joined their reserve counterparts.

There is no room for complacency. That has only been achieved with considerable investment, of both money and effort, by the regular as well as the reserve forces. If the targets in FR2020 are to be met, it is vital that this earmarked funding is continued and not sacrificed to in-year savings, which would run the risk of seriously compromising the momentum achieved to date. Overall, however, the reserves story is now becoming a successful one, and is far healthier than it was only a few years ago.

An important aspect of the overall quality of life in the services is represented by service accommodation, and this is where the Ministry of Defence must do better if it wishes to retain the support of service personnel and, particularly, of their families. Remember the saying: “Recruit the serviceman, retain the family.” The UK tri-service families continuous attitudes survey, published in July 2017, shows that the level of satisfaction with the maintenance of service families’ accommodation remains low following a large decrease in 2016. In particular—this follows on from the point made by the hon. Member for Stoke-on-Trent North (Ruth Smeeth)—there are issues surrounding the delays in the MOD’s housing contractor, CarillionAmey, responding to requests for maintenance and also with the quality of the maintenance and repair work subsequently undertaken. Only 34% of those surveyed said that they were satisfied with the responsiveness of the contractor and only 29% were satisfied with the quality of maintenance or repair work that it undertook.

Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth
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Does the right hon. Gentleman agree that one of the problems with that contract is the existing key performance indicators? The contractor gets a big tick for turning up within 24 hours, but that does not mean that the boiler has been fixed. That could take another eight days. The letter of the contract might be being fulfilled, but it is definitely not being fulfilled in spirit.

Mark Francois Portrait Mr Francois
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The hon. Lady anticipates what I am about to say. I will come on to boilers in just a minute. Her point about acting to the spirit of the contract is well made, and I agree with her.

The FCAS report states:

“Satisfaction with most aspects of SFA fell markedly in 2016 due in part to underperformance by the National Housing prime contractor and changes to the SFA charging method in April 2016.”

Similarly, the Army Families Federation—sometimes affectionately referred to as the Army freedom fighters—reports that housing continues to be the biggest concern for Army families. There is overwhelming anecdotal evidence about the poor performance of CarillionAmey and, put simply, we are not honouring our people by providing them with this shoddy service. We send a serviceman halfway around the world to fight for their country and we call them a hero, as that is what they are, but back at home their wife spends weeks trying to get their boiler fixed because of the startling ineptitude of the people we have hired to keep their home warm. And then we wonder why people leave.

This has gone on for too long, and it is simply unacceptable. Either CarillionAmey should materially raise its game on behalf of our service personnel or it should be unceremoniously sacked and we should find someone competent to do the work instead. Housing associations and registered social landlords around the country have been carrying out basic maintenance and repairs as bread-and-butter work for years, so why cannot CarillionAmey do the same?

There are a variety of reasons why people are leaving the armed forces at present, and pay is one factor but—as has already been pointed out—not the predominant one. As the Minister rightly said, the armed forces continuous attitude survey published in May 2017 points out that the primary reason for people wanting to leave the services is the effect of separation or long hours on their family life. That is the greatest challenge that Ministers have to grapple with. The Armed Forces (Flexible Working) Bill, which we debated in this House on Monday, should help in this regard, as it will allow service personnel to vary their commitment, rather than face an acid test of only being able to leave the services in order to reduce the pressure on their family. In other words, it might persuade some personnel to stick rather than twist when their family are under pressure because of their commitment to their country.

The issue of pay itself has now become something of a challenge, particularly in relation to retention. The AFCAS notes that only 33% of personnel are satisfied with their basic rate of pay, and that only 27% are satisfied with their pension benefits, although it should be pointed out that the armed forces have one of the few remaining pension schemes anywhere in the public sector where employees do not have to pay a contribution of their own—something that I know MOD Ministers have fought valiantly to defend.

Recommendations on pay are made by the Armed Forces Pay Review Body and its recommendation in January 2017 was essentially for a 1% pay increase, although certain personnel would qualify for additional increments and also for specialist recruitment and retention pay, particularly if they serve in areas where the armed forces are struggling to retain specialists. Any further pay increase for the armed forces will be subject to the next recommendation of the AFPRB early next year, so we will have to wait and see what it recommends. It is likely that any increase above 1% would need to come out of the defence budget, which could have implications for some elements of the equipment programme, for instance. However, given that the police have now had an above 1% pay increase, if the AFPRB were to recommend something similar next year, I think that Ministers would have to take it seriously.

Armed Forces (Flexible Working) Bill [Lords]

Debate between Baroness Anderson of Stoke-on-Trent and Mark Francois
Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth (Stoke-on-Trent North) (Lab)
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It is an honour to follow the hon. Member for Chichester (Gillian Keegan). In the role that I am privileged to hold as chair of the all-party group on the armed forces covenant, I welcome the Bill’s key measures. However, as far as I am concerned, this is the just beginning of the process, not the end. There are four issues that we need to explore further, most of which have already been touched on by Members on both Front Benches. I am talking about recruitment, retention, family life and the development of female personnel.

A challenge lies ahead: we have a 5% deficit in our armed forces personnel and this Bill, while I welcome it wholeheartedly, will require us to appoint and recruit even more people to ensure that flexible working is more than just a phrase and that it is a reality. We will simply need to recruit more people to make this policy work, which, given where we are, will provide additional challenges.

On recruitment, a third of our armed forces cite flexible working as a reason why they will stay in the forces. Of great concern is the fact that, within the Royal Navy, 46% of service personnel cite the lack of flexible working as a reason why they would consider leaving. Those are not our figures, but their figures, which gives us cause for huge concern.

Then there is the issue of family life. None of us, especially those who serve in this House, operates without the support of others to enable us to do our job. That should be no less the case for those who are serving every day to keep us safe. We need to look not just at flexible working but at other issues, including the delivery of the covenant and making sure that it is tangible for our armed forces personnel. In the last Parliament, the hon. Member for Berwick-upon-Tweed (Mrs Trevelyan), who was then chair of the all-party group, introduced the Children of Armed Services Personnel (Schools Admission) Bill, which focused on how children could get school places when families were redeployed very quickly. It is issues such as that which cause retention problems and which are the bread and butter to our families and our service personnel. Unless we make some significant changes—and even some minor ones—to how the system operates, we will continue to lose our armed forces personnel.

We also have the unfortunate reality of the service family accommodation model. I am talking about the reality of trying to get accommodation to work for personnel and their families; of trying to ensure that they can get the right property in the right place at the right time and in the right school district; and of trying to ensure that properties have boilers that work, hot water and all those other things that people require. We would not put up with not having those things, so why should those people who are keeping us safe and their families do so? The reality is that the contract with CarillionAmey needs to be greatly improved, otherwise the actions that we are calling for today become irrelevant and we will continue to have a recruitment and retention challenge in our military.

Mark Francois Portrait Mr Francois
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On the point about CarillionAmey, does the hon. Lady agree that, when we speak to serving personnel, it becomes clear that they are not exactly enamoured of that company? The Ministry of Defence needs to compel its contractor materially to raise its game. If the contractor does not do so, it should lose the contract.

Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth
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I could not agree more with the right hon. Gentleman. In fact, one thing that has proved to be both a huge honour and a heart-breaking experience is that, as chair of the all-party group, service personnel families contact me on a regular basis to detail their experiences. What goes on is simply not good enough. I have had representations from some of the service personnel charities, even as late as last week, and they are now worried about what happens next. Just as CarillionAmey seems to have woken up to the fact that it has some responsibilities, the charities are now concerned that, if things are put on a regional basis, we will have to start all over again explaining the needs and requirements of our personnel. Therefore, as bad as it is now, we are concerned about what happens next. We in this House have a responsibility to ensure that the MOD understands the concerns and the fact that it is simply not acceptable for a family to have to wait eight days for their boiler to be fixed.

The concerns that we are talking about relate not just to those experiences, but to how much people earn. Members will appreciate, from the trial of flexible working, that there were concerns about how tour bonuses were to be paid and how reduced hours would have a knock-on effect on salaries. These issues are compounded in the current climate by the mini defence review. It has been raised directly with me that serving personnel are concerned about losing their tour bonuses and what will happen to them next. Owing to a lack of communication, they are being told by senior officers that they might lose some of their core terms and conditions. That would mean that flexible working will become just words and will not help to fix the problem.