Ministerial Corrections

Tuesday 18th December 2012 Ministerial Corrections

Tuesday 18 December 2012

Treasury

Tuesday 18th December 2012 Ministerial Corrections

HMRC Helplines

The following is the answer given by the Exchequer Secretary to the Treasury, the hon. Member for South West Hertfordshire (Mr Gauke), to a question from the hon. Member for Islwyn (Chris Evans) during Treasury Question Time on 26 June 2012.

[Chris Evans (Islwyn) (Lab/Co-op)]

14. What the average waiting time for calls to Her Majesty’s Revenue and Customs helplines was in (a) the last 12 months and (b) the previous 12 months.

[The Exchequer Secretary to the Treasury (Mr David Gauke)]

The average waiting time for a customer calling HMRC’s helplines in the past 12 months was four minutes and 19 seconds. In the preceding 12 months, it was four minutes and 13 seconds.

[Official Report, 26 June 2012, Vol. 547, c. 153.]

An error has been identified in the oral answer given to the hon. Member for Islwyn (Chris Evans).

The correct answer should have been:

[The Exchequer Secretary to the Treasury (Mr David Gauke)]

The average waiting time for a customer calling HMRC’s helplines in the past 12 months was four minutes and 56 seconds. In the preceding 12 months, it was four minutes and 54 seconds.

Foreign and Commonwealth Office

Tuesday 18th December 2012 Ministerial Corrections

Cyber-security

[Alun Cairns]

22. To ask the Secretary of State for Foreign and Commonwealth Affairs what progress he has made on international aspects of the November 2011 national cyber security strategy.

[Official Report, 4 December 2012, Vol. 554, c. 752W.]

Letter of correction from Mr Hague:

An error has been identified in the written answer given to the hon. Member for Vale of Glamorgan (Alun Cairns) on 4 December 2012.

The full answer given was as follows:

[Mr Hague]

In January 2011, I launched a new initiative on cyberspace at the London Conference. At the Budapest Conference in October the UK proposed a set of principles for effective cooperation between states, businesses and organisations. We have also launched a 2 million fund offering states' independent advice on ensuring accessible, secure and reliable networks. Central to this effort is our commitment to an open internet, protecting freedom of expression online.

The correct answer should have been:

[Mr Hague]

In November 2011, I launched a new initiative on cyberspace at the London Conference. At the Budapest Conference in October the UK proposed a set of principles for effective cooperation between states, businesses and organisations. We have also launched a £2 million fund offering states independent advice on ensuring accessible, secure and reliable networks. Central to this effort is our commitment to an open internet, protecting freedom of expression online.