Question to the Department for Energy Security & Net Zero:

To ask His Majesty's Government what steps they are taking to ensure the accessibility of energy efficiency support schemes.

The Government is committed to improving customer information regarding energy efficiency schemes on GOV.UK. The current digital service was launched on GOV.UK in July 2022 and is entitled ‘Find ways to save energy in your home’. The service provides tailored impartial advice supported by an expanded telephone service which launched in March 2023. Later this year, the Government will also provide funding for a series of local demonstrator projects to provide in-person advice on energy efficiency schemes. We continue to work on enhancing the digital service, and in summer 2023 we will add functionality that will help people access government schemes.