Pension Credit

(asked on 10th July 2020) - View Source

Question to the Department for Work and Pensions:

To ask Her Majesty's Government what proportion of eligible pensioners are claiming Pension Credit; and what steps they are taking to improve its take-up following the BBC’s decision to confine free TV licences to those in receipt of Pension Credit.


This question was answered on 23rd July 2020

The latest estimated proportion of eligible pensioners who are claiming Pension Credit is 61 per cent. Official statistics on the take-up of income-related benefits at Great Britain level, can be found in the ‘Income-related benefits: estimates of take-up in 2017 to 2018’ publication, which is available on Gov.uk.

The Government wants to make sure that all eligible pensioners can claim Pension Credit. That is why in February this year we launched a targeted twelve-week nationwide campaign to raise awareness of Pension Credit.

Part of the campaign was to dispel some of the misconceptions that people might have about Pension Credit eligibility. We wanted to make it clear that even a small award of Pension Credit can provide access to a range of other benefits such as help with rent, council tax reduction schemes, heating costs and for those aged 75 or over, a free television licence.

We continue to work with stakeholders to help spread the key messages from the campaign because we know that often the best ways to reach eligible pensioners is through trusted stakeholders working in the community. Our online Pension Credit toolkit has been updated to help older people understand how they could claim Pension Credit.

In May this year we also launched an online claim service for Pension Credit to supplement the existing telephone and postal claim services. The new online service provides an additional claim facility and enables pensioners to apply for Pension Credit at a time that suits them.

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