Question to the Ministry of Housing, Communities and Local Government:

To ask His Majesty's Government, further to the Written Answer by Baroness Taylor of Stevenage on 23 January (HL3940), what "factors" they use to assess the productivity of HM Land Registry, and what evidence they have that the hybrid model of working from home and office has "continued to improve" its productivity.

The measure of productivity of HM Land Registry, to which the previous answer referred, is based primarily on the subset of applications to HMLR which request a change to the register, and require manual processing by a caseworker, weighted by their relative complexity, and divided by the number of caseworkers deployed to the task. From 2023 to 2024, a period throughout which hybrid working has been in place, HMLR’s productivity increased by 7.1% During this period, the processing time for the oldest, most complex cases was also reduced by over six months.