Cross Country Trains: Standards

(asked on 5th February 2025) - View Source

Question to the Department for Transport:

To ask His Majesty's Government whether XC Trains Limited were in default of their contract regarding any of their contractual performance indicators in (1) October 2024 (2) November 2024 and (3) December 2024; and, if so, whether they were given relief from such defaults through an extended remedial agreement.


Answered by
Lord Hendy of Richmond Hill Portrait
Lord Hendy of Richmond Hill
Minister of State (Department for Transport)
This question was answered on 18th February 2025

All operators are required to meet their contractual obligations as set out in their National Rail Contract, including contractual performance indicators. Failure to comply with those contractual obligations, once Force Majeure claims have been taken into account, leaves operators open to enforcement action.

The Department is currently assessing if XC Trains Limited exceeded the default threshold, for any of the relevant indicators in these periods, once Force Majeure claims have been taken into account.

The current Remedial Agreement with XC Trains Limited that was agreed in August 2024 runs until March 2025. There has been no amendment to the existing Remedial Agreement.

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