Question to the Home Office:

To ask His Majesty's Government what steps they are taking to protect consumers from rising levels of banking scams, particularly in relation to those involving AI voice cloning.

The Government takes the issue of fraud very seriously and is dedicated to protecting the public from this devastating crime. The Home Office continues to work with industry partners, including the financial institutions, to prevent fraudsters from targeting consumers with banking and other scams.

The “Stop! Think Fraud” communications campaign helps people spot and avoid fraud and provides fraud prevention and recovery advice. AI has the potential to assist fraudsters in impersonating others and this campaign helps protect the public by raising awareness and helping the public to protect themselves. This Government has also supported initiatives such as agreeing a safe phrase with trusted friends and family to verify their identity.

We are also developing our new, expanded fraud strategy over the coming months. In collaboration with key industry, law enforcement and civil society partners, we will be ensuring that collectively we are doing everything possible to protect the public from fraud.