Question to the HM Treasury:

To ask His Majesty's Government what is their current target time for processing (1) online, and (2) postal, applications for certificates confirming payment of UK National Insurance when working temporarily abroad ("A1 Forms"), and when they expect to achieve these target times.

HMRC’s Service Level Standards (SLA) for responding to A1 certificate applications are 15 working days, where received through the online application forms, and 40 working days, where received by post.

HMRC has implemented measures to bring processing back within the SLA by the end of April 2024.