Question to the Home Office:

To ask His Majesty's Government what steps they are taking to protect consumers from artificial intelligence-enabled financial fraud and scams conducted through online platforms and messaging services.

This Government is deeply concerned by the devastating impact online fraud can have on victims, both financially and emotionally, including that which is artificial intelligence (AI)-enabled.

That is why, under the Online Safety Act (OSA), the Government has taken action to ensure online platforms and services are required to implement robust preventative measures to stop fraudulent content from reaching potential victims. AI content is treated no differently to other types of content under the OSA – if it is fraudulent in nature, platforms are required to prevent it from reaching users and take swift action if it does appear.

From mid-2027 the largest in-scope companies will also be required to take greater steps to prevent fraudulent adverts from appearing, including those that are AI-enabled.